Less than one-third of hospitals are using EHR-embedded telehealth tools

Only 31 percent of hospitals and health systems are using capabilities within their EHR systems to conduct telehealth visits, according to a recent Sage Growth Partners report.

Sage Growth Partners during the week of May 25 surveyed 150 respondents representing various executive roles at hospitals and health systems across the U.S. Respondents were asked to describe their virtual care operations and strategies.

Three report insights:

1. Forty-eight percent of respondents said they are using third-party software such as Zoom and Skype for telehealth visits.

2. When asked what key tech solutions are critical to their organizations, 85 percent of execs said virtual care, 52 percent said hospital communication and 43 percent said supply chain automation.

3. Prior to the COVID-19 pandemic, 80 percent of hospitals provided less than 10 percent of their care virtually. However, only 11 percent of hospital leaders predict that in 24 months they will go back to their pre-pandemic rates of virtual care.

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