White Papers - Now Available for Download

  The following white papers have been made available to readers of Becker's Hospital Review. Click on the category below to see the whitepaper available on that topic.



Process Improvement


Workforce Management





Source: Regent Surgical Health

Bundled payments are the fastest growing payment type with projected growth of 6% over the next five years. While the concept of a bundled payment is deceptively straightforward, first movers in the practice and ASC market have found that moving from concept to execution is incredibly complex. Regent Surgical Health understands the nuances, the stakeholders, and the plethora of moving parts. Their new white paper is a primer for physicians and ASCs to understand where bundles are today and to help those interested accelerate through the learning curve to get to speed with the market.

Key learnings include: 

  • Closing the knowledge gap 
  • Negotiating a bundle 
  • Identifying key stakeholders

Click here  to download the whitepaper.


Title: The Medical Professional’s Guide to Patient Financing

Source: LendingUSA 

Today's medical practices have more options than ever to help patients pay for services — but they're only useful if patients take advantage of them. In fact, patient hesitation regarding procedure costs may be depriving your practice of thousands of dollars in lost revenue each month, which is why offering patient-friendly financing is crucial to the growth of your business. In this whitepaper, you'll explore the ins and outs of patient financing options and learn specific tips for presenting financing and growing revenue.


  • The Evolution of Patient Financing - The way your patients expect to pay for treatment has changed dramatically in the last few years. Discover what this means for your business.
  • How to Offer Financing - One of the biggest obstacles to treatment acceptance is usually cost. This eBook has tons of helpful tips on how to best offer financing so you can increase acceptance rate.
  • Why Financing is Better for Patients - Financing allows patients to pay the out-of-pocket costs for procedures in low monthly payments, while ensuring you get paid quickly and reliably.

Click here to download this Whitepaper.


Source: URAC


There is growing evidence that telehealth expands access to care, improves health outcomes and healthcare quality, increases patient engagement, and reduces healthcare costs. Yet skeptics are concerned about increased utilization and lack of ROI. This URAC Industry Insight Report offers perspectives from leaders on the front lines of telehealth, who are witnessing the risks and rewards as telehealth adoption accelerates rapidly with the transition from volume to value.

Proven outcomes from Kaiser Permanente and University of Pittsburgh Medical Center telehealth programsDiscover:

  • Insights from the University of Rochester Medical Center’s launch of a Project ECHO program for geriatric mental health
  • How Northwell Health is tackling its expansion to consumer-facing telehealth
  • Why telehealth data will help reduce costs and improve health outcomes for patients with multiple chronic diseases
  • And much, much more.

 Click here to download this whitepaper.


Title: Using Integrated Technologies to Solve Today’s Nursing Challenges: a How-to Guide for Nurse Leaders

Source: Vocera

A Six-Point Checklist for Defining Change

Integrated technologies have already begun to impact the discipline of nursing. Nurse leaders are positioned to influence how technology is applied in the patient care environment – but many aren’t asking the critical questions that need to be asked, or claiming their rightful seat at the table.

My 2018 CNO Perspective shows you, as a nurse leader, how to:

  • Use integrated technology to help solve your most urgent challenges of today
  • Choose technology that lets conversations center on the patient
  • Work in partnership with IT to ensure the clinical perspective is always front and center
  • Change is here, happening now, and will only accelerate. This is a report about what to do about it

Click here to download this whitepaper.


Title: Increasing Access to Mental Healthcare via Telehealth

Source: American Well

According to the American College of Emergency Physicians, more than 80% of emergency department clinicians lack the mental healthcare resources to adequately serve patients.

To address this problem, Behavioral Healthcare Providers partnered with health systems across Minnesota to deliver mental healthcare via Telehealth.

The top reasons for using Telehealth:

1. Safety – patients may be at risk to harm themselves or others if not seen immediately
2. Care – specialists review symptoms, diagnose and offer recommendations in real-time
3. Support – mental health professionals can assist ED staff to locate appropriate resources

Through this program, the organization has been able to:

  • Reduce ED admissions by 19%
  • Decrease wait times to 36 minutes
  • Refer 55% of encounters to outpatient services

Click here to download this whitepaper.


Title: Power Life-Changing Care with Safe Battery Technology

Source: Ergotron CareFit

Battery power is an often overlooked, yet essential, component in today’s healthcare environments, especially for mobile medical carts that bring electronic medical records and tools to the patient’s bedside and across your entire campus. To support the best care, battery technology and its associated equipment needs to be safe, tested and reliable. In this white paper, you’ll learn about the battery technologies available to power your organization’s medical carts, along with:  

  • The importance of selecting a technology that protects against battery-involved fires 
  • Which features you should consider during battery selection 
  • The advantages of Lithium Iron Phosphate (LiFe) batteries, including longer cycle life   

Using this information, you can power your mobile medical carts with the right battery system that allows caregivers to spend less time focused on charging technology and more time on what’s most important—their patients. 

Click here to download this whitepaper.


Title: How Digital Strategy Impacts Patient Experience

Source: Scorpion

The patient experience has changed.

Today’s experience doesn’t start when the patient walks in the door of your hospital or clinic; it starts the moment the patient asks Google about that mole, that itch, or that sore throat…

Which is why having a strong digital marketing strategy is so important for your healthcare organization.

In the whitepaper, “Why a Strong Digital Strategy Is a Critical Component of the Patient Experience,” you’ll learn how to create that strong digital marketing strategy, so you can start giving patients the end-to-end experience they expect.

In this whitepaper, you’ll get:

  • A real-life story of a concerned father whose patient journey started on a smartphone
  • An analysis of how the Internet has disrupted traditional healthcare, from patient expectations to the way care is delivered
  • Digital marketing strategies you can use to meet patients right in their moment of need, build awareness of your healthcare brand, and increase revenue

Click here to download this whitepaper.


Source: North American Partners in Anesthesia

Quality data drives clinical excellence across healthcare service lines and facilities, influencing protocols to improve patient safety and satisfaction and increase volume, among other applications.

NAPA CEO John F. Di Capua, MD says, “Hospitals make money when patients become loyal to one health system…for many young families, their first step in building a hospital relationship begins with a great childbirth experience.” This white paper addresses:

  • How QI has evolved over a century to monetize value over volume
    How millennial moms, representing 83% of new mothers, are now the $2.4 million social media influencer—and what that means for obstetric services and hospital brand loyalty
    How NAPA deploys QI intelligence to solve problems and create value for its healthcare partners.

Click here to download the whitepaper.


Title: St Luke’s Responds to Healthcare’s Amazon Moment

Source: Simplee

The consumerism revolution in healthcare continues well into the new year. With the recent CMS price transparency rule and increasing out-of-pocket costs for patients, innovative health systems are realizing the need to create a consumer-centric patient financial experience to respond to the rapid changes.

Patients want and expect an easy-to-use and easy-to-understand solution when it comes to paying their healthcare bills. St. Luke’s University Health Network recognized they needed to strive for a patient financial experience that met the standards that Amazon and other major online retailers have trained consumers to expect. This motivated St. Luke’s to invest in their patient financial care, which in turn resulted in positive results in collecting, building patient loyalty, and overall long-term organizational growth.

Download this whitepaper to learn more about:

  • How to address the critical challenge of healthcare affordability
  • Enhancing the patient financial experience through easy-to-use and easy-to-understand solution that drives results
  • Empowering patients by providing access and tools

Click here to download this whitepaper.


Source: Allscripts 

There are no shortage of barriers and roadblocks on the path to true healthcare interoperability. Merging healthcare organizations often face the particularly vexing challenge of unifying disparate EHRs. This case study examines how Rochester (N.Y.) Regional Health, a five-hospital health system with an extensive outpatient care network, built a unified patient record after merging with several organizations that relied on different EHRs. 

Click here to download this whitepaper.


Title: 5 ways Artificial Intelligence is transforming healthcare operations


Source: Optum 360

While the practical applications of artificial intelligence (AI) are still being discovered, one area of AI — natural language processing (NLP) — is already helping advance the revenue cycle. Discover how the right NLP can support accuracy, efficiency and revenue integrity by powering comprehensive clinical documentation improvement and coding earlier in the process. Download the whitepaper "Artificial intelligence is transforming health care operations," to find out the five ways clinically intelligent NLP is making an impact.


Click here to download this whitepaper.

Title: Redefining Acute Behavioral Healthcare

Source: Vituity

This year, over 4 million Americans with behavioral health conditions will enter an emergency department (ED) that is not prepared to properly treat them.

When EDs handle psychiatric emergencies as effectively as physical ones, the quality of care for all patients improves.

Learn how an integrated approach to emergency psychiatric care empowers EDs. Among the many benefits of this care model are:

  • Improved ED clinical quality
  • Increased hospital profitability
  • Optimized workflows and increased staff engagement
  • Greater community and patient trust

Click here to download this whitepaper.


Title: Reducing Operational and Capital Expenses by Moving Up the Clinical Asset Maturity Curve

Source: TriMedX

Many hospital and health system leaders neglect their greatest savings opportunity: clinical assets — the medical equipment you own, service and continue to buy, even as the demand for inpatient care dwindles. In this white paper, readers will learn how to reduce operational and capital expenses by moving up the clinical asset maturity curve.

Download TRIMEDX's white paper to learn how to:

  • Improve clinical asset utilization
  • Extend the life of clinical equipment
  • Improve the capital planning and budgeting process
  • Boost organizational efficiency and nursing satisfaction

Click here to download this whitepaper.


Title: How to harness market chaos and lead

Source: Philips Wellcentive

Our healthcare industry is defined by its tendency to become increasingly complex over time. Thriving in the market requires finding the means to understand that chaos without losing focus on delivering effective care.

Our new white paper addresses this issue, breaking down three of the largest factors contributing to market chaos and offering new strategies to help your organization take control.

In this white paper, you’ll find out more about:

  • The changing face of competition from traditional and nontraditional players
  • The fragmented technology market that makes it difficult to act on data
  • The crowded field of payers and payment models

Click here to download this whitepaper.


Title: Want to increase collections without going to collections? Deliver a consumer-focused billing experience.

Source: Cedar 

As patients shoulder more of the costs of their medical care, the financial fate of hospitals, health systems and medical groups depends on the ability to deliver high-quality clinical care and a positive financial experience to patients. By modernizing billing and payment methods, healthcare organizations can simultaneously improve collection rates, time to collect and the patient experience.

Download Cedar's whitepaper to learn about:

  • Why patients aren't paying their medical bills
  • What a better patient experience looks like
  • How Westmed Medical Group boosted key financial metrics

Click here to download this whitepaper.


Title: Outstanding preparation helps Ventura County Health Care Agency deliver uninterrupted care during Thomas fires

Source: Medline

As California’s historic Camp Fire finally gets under control, it was only a year ago southern California battled the Thomas wildfire, another huge and devastating fire. Learn how Ventura Country Medical Center (VCMC), the main medical facility for the area, prepared for and responded to the Thomas fire to keep its doors open and continue delivering essential medical and surgical services to the county’s residents.

Read the white paper to learn how VCMC managed this disaster:

  • Developed emergency action plans
  • Conducted mock drills
  • Set up incident command center
  • Collaborated with supply partners and local community partners

Click here to download this whitepaper.


Title: Transforming care for patients as consumers

Source: Johnson & Johnson 

Patients are increasingly behaving like consumers in a healthcare setting. As a result, they expect enhanced services and experiences when engaging with providers and health systems. How can health systems engage patients in an integrated effort that aligns with strategic goals to improve patient outcomes, improve efficiencies, reduce costs and enhance patient satisfaction?
This white paper examines important conditions and trends driving consumerism, evidence of the economic and reputational value of a positive consumer 

experience, examples of health systems successfully improving the patient experience, and a Johnson & Johnson Medical Devices Companies approach to working with health systems to embrace the new era of consumerism.

Click here to download this whitepaper


Title: Connecting physician groups for better patient care at Holston Medical Group

Source: Allscripts

Shifting to a value-based care model is not without its challenges. But when done right, these approaches can yield substantial benefits for both providers and patients. Holston Medical Group (HMG), which provides care throughout Northeast Tennessee and Southwest Virginia, is an example of an organization that has thrived under a value-based approach.

This case study examines several successful value-based initiatives, including a physician-led Accountable Care Organization, which recently earned HMG more than $7.2 million. Fill out the form to the right to learn how HMG champions a patient-centered, data-driven approach to care.

Click here to download this whitepaper.



Title: 121 Executive Moves in Q4 2018

Source: B.E. Smith

Did you know that Catholic Health Initiatives and Dignity Health tapped Daniel Morissette to serve as CFO of the organization created by its merger, while Denise Brooks-Williams is filling a newly created senior vice president and CEO position for Henry Ford Health System’s north market? Philadelphia-based Jefferson Health selected Austin Chiang, MD, to serve as chief medical social media officer, a newly created role and Steven Choi, MD will serve as Yale New Haven's inaugural chief quality officer.

The fourth quarter of 2018 was abuzz with healthcare executive moves, including more than 70 CEOs and presidents who stepped into new roles, retired or resigned during the quarter. Altogether, at least 121 hospital and health system C-suite executives were on the move during the final three months of the year.

Keep track of all the 2018 fourth quarter C-suite executive moves with this report.

Click here to download this whitepaper.


Title: $3M in Labor Cost Savings: Standardized staffing processes and better overtime management deliver outcomes for Phoebe Putney Health System

Source: Virence Health 

Phoebe Putney Health System recognized that excessive overtime was costing their organization millions of dollars. The CNO and CFO worked together to create a cross-functional team that could launch a workforce management initiative to save the organization $3M in one year.

Learn how:

  • Standardized staffing practices and technology created the foundation of their initiative
  • A prioritized rollout helped them realize cost savings more quickly
  • Improved staffing processes delivered both staff satisfaction and cost savings
  • Creating a 24/7 central staffing office provides a hub for moving staff more efficiently to minimize agency and overtime costs

Click here to download the whitepaper.


Title: Geisinger addresses opioid abuse while achieving cost savings of about $1M per month with EPCS

Source: Imprivata

Geisinger Health System is rooted in innovation and constantly searching for new and better ways to care for patients. One way Geisinger has led the pack is with their holistic approach to reducing opioid abuse by implementing electronic prescribing for controlled substances (EPCS).

Geisinger’s commitment and choice – to “do good” – also allowed them to “do well” — saving them almost $1M a month. By implementing Imprivata Confirm ID for EPCS™ in conjunction with other safety and security measures, Geisinger is realizing huge returns on their investment.

Read our whitepaper to learn how Imprivata Confirm ID for EPCS has enabled Geisinger to:

  • reduce opioid prescribing
  • improve provider and patient satisfaction and increase patient safety
  • generate significant cost savings and return on investment

Click here to download the whitepaper.


Title: The PatientSafe Mobile Maturity Model for Healthcare®: A Framework for Clinical Mobility Assessment and Planning

Like many technologies, mobility adoption in healthcare has followed three successive phases:

  • Phase I: Ad hoc reaction to individual pain points via point solutions
  • Phase 2: Collective awareness of the fragmentation consequences of these point solutions and migration towards integrated platforms
  • Phase 3: Clarity on the need for an integrated strategy, supported by repeatable processes and the ability to monitor and manage towards intended outcomes.

Although there are pockets of excellence and promise, as a whole, our industry is still far from repeatable processes and true predictable outcomes management of mobile technologies. The PatientSafe Mobile Maturity Model for Healthcare® serves as a navigation framework and strategy map to help health systems achieve the highest level of mobile technology adoption success broadly, but especially in the context of clinical communication and collaboration investments.

Read the whitepaper to understand the 6 key capabilities to consider and 5 stages of mobile maturity in healthcare organizations.

Click here to download the whitepaper.



Title: Nasal Decolonization's Broadening Application: Replacing Contact Precautions

Source: Nozin


Important progress has been made in patient infection prevention. However, evidence indicates more can be done, for example, to increase safety and lower costs in addressing Staph aureus colonization.

MRSA surveillance alone can leave patients at risk from pathogens. Contact isolation precautions (CP) can adversely affect patient care, utilization of staff and costs. Research shows that universal skin and nasal decolonization can point to solutions. Despite the continued growth  of evidence that universal patient decolonization is more effective than targeted screen and isolate protocols in reducing HAIs, concerns for antibiotic over-use has fostered the reluctance of some to adopt the universal approach. With the availability of a nonantibiotic nasal decolonization alternative suitable for universal application, infection preventionists, infectious disease personnel, nursing managers and other professionals responsible for patient care and safety have reason to re-consider the advantages of universal decolonization. These advantages extend to areas in which reducing MRSA infection and transmission are paramount and can include responsible evidenced-based reduction in the use of contact precautions.

This Whitepaper will discuss:

  • The history of MRSA surveillance and contact precautions for patients 
  • Negative impacts associated with the use of contact precautions
  • The role of universal nasal decolonization on the road to reducing the use of contact precautions

Click here to download the whitepaper.


Title: 120 Executive Moves in Q3 2018.

Source: BE Smith


Did you know that Columbus-based OhioHealth CEO, David Blom is retiring after 17 years, while Richard Davis became CEO of Henry Ford Hospital? New York City-based NYU Langone Health selected Daniel Widawsky to serve as CFO and Beth Beckman will serve as Yale New Haven's inaugural chief nursing executive. 

The third quarter of 2018 was abuzz with healthcare executive moves, including more than 55 CEOs and presidents who stepped into new roles, retired or resigned during the quarter. All together, at least 120 hospital and health system C-suite executives were on the move during the third three months of the year.

Keep track of all the 2018 third quarter C-suite executive moves with this report.

Click here to download the whitepaper.


Lack of systemization in a health care supply chain causes significant issues for the health system financially, logistically and culturally.

Ohio’s largest provider of health care was faced with a decentralized supply chain that made it inefficient and expensive. This white paper tells the story of how Mercy Health rebuilt its supply chain culture, organization and logistics processes to better meet the needs of its internal customers and enhance patient care.

Readers will learn:
How consolidation and standardization impacts health care operations
Why a shared-risk, strategic supply partnership can improve service and efficiencies
The benefits of establishing a consolidated managed physician preference items (PPI) logistics mo




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