Whitepapers & E-Books

The following whitepapers and e-books have been made available to readers of Becker's Hospital Review. Click on a category below to see the whitepapers and e-books available on that topic.


Process Improvement
Source: TeamHealth
Timely clinician-patient communication is already a top priority for every health system. However, special challenges brought on by COVID-19 exposed new truths about the need for an empathetic, relatable information exchange. TeamHealth performed a deep dive into the core elements of patient experience during COVID-19 and beyond, which are outlined in this whitepaper.

Key learnings:

  • How to address patient experience in a COVID-19 world
  • The benefits of improved patient experience
  • How TeamHealth clinicians are using innovative ways to connect with patients

Source: Ribbon Health
As patients increasingly move between care settings, referrals are the most critical influences on healthcare experiences and outcomes. Over half of providers are dissatisfied with their current referral process, and this impacts a third of patients in the U.S. who are referred to a specialist each year alone. It’s no surprise that providers and digital health innovators are seeking to ensure a seamless process — whether it's in-person or virtual care — but the data that these organizations rely on to power this process often stands in the way.

This whitepaper will cover:

  • Impact of broken referral management on patients, such as 33% of patients not following through on a referral
  • Current provider data and infrastructure barriers to referral management
  • How a patient-first approach to provider data can improve patient care journeys

Source: Infor
As the industry begins to move forward, providers, health plans and technology companies will continue advancing healthcare innovation, aiming to transform patient care and bridge the gap between clinical and business operations.

These eight articles are must-reads for healthcare leaders who want to pursue successful innovation programs. They contain insights on topics such as interoperability, artificial intelligence, how to build resilient clinical teams and how to prepare for future health crises.

Source: ProviderTrust
With the rapid growth in telehealth across the U.S. in 2020, Amwell, a large telehealth provider faced the need to scale quickly, including their compliance monitoring efforts. When the pandemic first hit in April 2020, Amwell was utilizing ProviderTrust, which provides smarter compliance monitoring solutions, for OIG exclusion monitoring and another vendor for sanction screening and Medicare Opt Out list monitoring.

Source: Ontario Systems
Between COVID-19-related financial challenges and an increasingly remote workforce, healthcare systems are struggling to navigate this new terrain. Many are taking a hard look at their accounts receivable (A/R) processes, determined to find ways to improve efficiency and productivity for better long-term financial health. By simplifying their A/R operations in one easy step, leading providers across the U.S. are transforming the back end of their revenue cycle.

Download this eBook to learn:

  • The three pillars of A/R optimization—and your biggest barriers to progress
  • The hallmarks of a high-performing A/R operation
  • Real results leading providers have achieved 

Source: CareCredit
Patients are struggling with healthcare’s financial burden, as Americans’ average income has not kept pace with rising costs. Additionally, patients expect healthcare to have the same convenience and transparency they’ve come to enjoy in industries such as retail or banking.

Seventy percent of hospital executives said they had plans to expand price transparency, but only 25 percent said they strongly agreed that their staff was well-prepared to have financial conversations with patients, according to a survey conducted in early 2021 by CareCredit and Becker’s. This incongruence between priority and ability sheds light on a crucial area hospitals need to improve upon to deliver a consumer-centric, transparent experience to patients.

Source: Optum 
Health inequity is costing health organizations and communities over $93 billion in excess cost and over $42 billion in untapped productivity. Millions of people are not able to receive the care they need or achieve good health. Communities are looking for leaders who can address the structural bias that allows health inequities to remain.

Source: MDVIP
With the rise of consumer-directed healthcare, discerning patients want choice and are expecting a higher level of service, including more quality time with a physician and less time in the waiting room.

When their experience in traditional, volume-based medicine falls short, they seek care elsewhere, often outside your hospital system. This is why investigating an innovative primary care model is a valuable strategy to address increasingly savvy patient needs in order to retain current customers and attract new ones.

Source: ServiceNow
To remain competitive, healthcare organizations must meet today’s challenges while preparing for the next major crisis. Learn how you can improve outcomes by providing a better experience for both patients and clinicians. Download our ebook on elevating patient care with connected digital workflows.

Learning points:

  • 10 best practices to solve last-mile vaccine management
  • 5 steps to a safer workplace for everyone
  • How 2.5 million high-risk citizens were vaccinated in Scotland

Source: Bright.MD
More than two-thirds of provider executives plan to use more care navigators in 2021. As health systems look for ways to recover after the pandemic, why are so many executives focused on navigation and care coordination? The answer lies in exploring how effective navigation addresses five of healthcare's biggest challenges in 2021 and beyond.

Source: Molnlycke
Traditional transactional relationships with suppliers are becoming things of the past. Today, value-analysis professionals (and other leaders responsible for a healthcare organization's bottom line) are actively seeking to blaze new paths forward toward value-based partnerships and contracting.

In January, Molnlycke assembled an advisory board of value analysis leaders to discuss how suppliers can achieve more meaningful relationships with healthcare organizations. This e-book provides an overview of the main themes that emerged from the discussion.

Read this whitepaper to learn:

How healthcare organizations can form meaningful relationships with suppliers
The qualities of a strong value-based partnership
The evidence value analysis committees seek to inform their decision-making process

Source: Elsevier
In the COVID-19 pandemic’s first year, scientific discovery and recommended treatments continued to evolve at a rapid pace. This emerging clinical knowledge and evidence is critical to advancing best practices and optimal care outcomes.

In this whitepaper you will learn:

  • Changes in COVID-19 search trends and how to extract meaning from shifting trends
  • How information access data can inform continuous care improvement strategies

Source: Ultimate Kronos Group
Healthcare needs to more effectively use labor resources and recruit talent. COVID-19 has shown the importance of having the right staff in place. Organizations have realized that without centralized staffing and scheduling they have poor system wide resource visibility. This inhibits their ability to efficiently manage labor resources and meet patient care demands. They are now taking the time to reevaluate current staffing and scheduling processes to ensure that they can match the need for care with the right resources in the right setting.

Source: Phreesia
The patient referral process should facilitate effective communication among providers and support coordinated care. However, as it stands today, referrals are often challenging for everyone involved.

Read this white paper to learn:

  • How providers decide when to refer patients and to whom
  • Referral senders' goals and the challenges they face when communicating with referral receivers
  • Opportunities for technology-based referral solutions that support all providers and eliminate obstacles to high-quality care

Source: Optum
Healthcare provider leaders shared their viewpoints with Optum and Scottsdale Institute on how pandemic related disruptions will influence the way care will be delivered, managed and paid for moving forward. Read this report to understand where providers see progress in the digital road forward, putting consumers at the center of care, and challenges they will continue to face.

Source: Attainia
Construction and renovation projects in the healthcare industry are complex due to facility-specific demands and the ever-changing nature of medical technology. This guide provides key considerations to help make your next equipment planning project a success.

In this report you will learn:

  • Why a cross-disciplinary team is critical to success
  • The importance of establishing and driving a medical equipment standards program
  • How the right tools can enhance collaboration and optimize equipment purchasing decisions

Source: Optum
Despite COVID-19 adjustments, many health organizations are still not used to treating members or patients like consumers. With safety concerns, cost pressures and competitive threats, health organizations are thinking differently about attracting and retaining customers.

This e-book highlights innovations and success factors across the consumer health experience, including:

  • Shopping for benefits
  • Staying well
  • Choosing care
  • Receiving care
  • Managing conditions
  • Saving and paying for care

Source: ABILITY Network
Nursing shortages and staffing issues threaten your organization’s ability to deliver quality patient care. With those challenges amplified by COVID-19, staffing initiatives that promote nurse satisfaction and engagement need to be a key priority.

This whitepaper outlines seven staffing strategies that value, protect and optimize nurses.

  • Key learning points:
  • How to make staffing and scheduling a collaborative process
  • Streamline the open shift management process
  • Make it easy to access and act upon critical staffing information

Source: TeamHealth
Inconsistent communication within emergency departments can make an already stressful patient experience worse. Based on the company’s work with leading hospitals and health systems, TeamHealth has developed the A-PEX program to ensure outstanding performance in patient experience.

Source: TRIMEDX
Patient safety is a primary concern for all health systems and medical devices play a critical role in supporting the safe and effective delivery of patient care.

Key Takeaways:

  • Health systems can support medical device availability through optimized preventative maintenance schedules and standardized workflows.
  • Dedicated monitoring and remediation of OEM-reported FDA alerts and recalls can minimize the potential impact on device availability and patient safety.
  • Patient safety should be a key consideration throughout a health system's capital planning process 

Source: Livongo
Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions.

Results include:

  • A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
  • Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
  • Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI

Source: Collective Medical
Before COVID-19, the opioid epidemic was the nation's most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar.

Learn how eight organizations across the country have used technology and collaboration to achieve the following:

  • 61 percent reduction in opioid prescriptions
  • 32 percent reduction in opioid deaths
  • 50 percent decrease in emergency department visits for patients with high utilization patterns
  • $34 million in cost savings

This downloadable whitepaper will cover:

  • Four proven strategies for addressing the opioid epidemic on an organizational and community level
  • Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
  • How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings

Source: B.E. Smith
Did you know that Houston-based Memorial Hermann Health System named David L. Callendar, MD, as their new president and CEO and that Kaiser Permanente appointed Prat Vemana as their chief digital officer, a newly created role in August 2019? There were also a handful of unique positions filled this quarter!

The second quarter of 2019 continued to have exciting healthcare executive moves, including more than 50 CEOs and presidents who stepped into new roles, retired, or resigned during the quarter. Altogether, at least 122 hospital and health system C-suite executives were on the move during this time of the year.

Keep track of all the 2019 second quarter C-suite executive moves with this report.

Health IT
Source: IMO
Whether you refer to it as data normalization, data standardization or data harmonization, there’s no denying its importance when it comes to patient information.

Download this whitepaper for a closer look at why data normalization is needed, the downstream impact of data loss in healthcare, and how adding a robust terminology layer to the process can help solve data quality problems before they even arise.

In this whitepaper, you’ll learn:

  • The critical link between data quality and data standardization
  • Why standardizing clinical data can be such a challenge
  • The foundational role of terminology in healthcare data

Source: Coverys
As medicine and technology continue to evolve, taking a step back to consider key areas of potential exposure is essential to mitigate risk. The latest Coverys Red Signal Report: Spotlight on Telehealth provides insight into the use of telehealth and telemedicine, tips to help healthcare providers develop and implement successful telemedicine programs, and risk recommendations to help you improve patient safety and reduce malpractice exposure.

Source: Olive
Artificial intelligence (AI) is transforming the healthcare industry, and its impact spans across functional areas. From enhancing clinical treatments to automating critical business processes, AI is advancing medicine by improving outcomes and patient satisfaction.

It's also elevating the efficiency and effectiveness of the workforce.
No, AI is not replacing humans. But it is easing administrative burdens and allowing staff to tackle higher-value work and collaborate with teams and patients.

Source: Allscripts
As the pandemic took hold across the globe, it became clear to healthcare organizations and their patients that “care delivery as usual” had to change, even as progress is made in managing and treating COVID-19.

What once was an option for convenience soon became a necessity, and the entire spectrum of healthcare has been affected. From adopting the technology platforms to strengthen virtual care best practices, to embracing clinicians’ “webside” manner, telehealth is calling for a new path forward and it is going to be increasingly important for all members of the healthcare industry to remain open and innovative in the face of these new challenges.

In this whitepaper, industry experts illuminate key components of adopting and deploying a telehealth strategy in the face of COVID-19, a strategy that will also reach patients where they are and deliver the care they expect as consumers. Regardless of how we combat the pandemic, telehealth has already proven to be a vital piece of many organizations’ care delivery models, and this whitepaper lays out how to develop the best strategy for achieving success in this new world of healthcare.

Source: Ergotron
Healthcare organizations have intensified their focus on combating healthcare-associated infections (HAIs).

To support infection prevention efforts, the industry is now beginning to leverage tech to reduce the room for error. How? By adding in automated pathogen reduction technology as a supplement to existing cleaning protocols.

Source: Keysight Technologies
Intense cyberattacks continue to plague healthcare providers, with threats including phishing, data breaches and ransomware.

HIPAA was enacted to create national standards to protect sensitive patient health information, and many hospitals face fines for noncompliance. In this webinar, you’ll learn how a leading healthcare provider upgraded its security response and preparedness to comply with HIPAA and protect valuable patient data.

You’ll also learn:

  • Why ransomware, phishing and data breaches are key attack vectors in healthcare
  • Why compliance with HIPAA is federally mandated to protect patient records
  • How Keysight provides solutions to comply with HIPAA and technologies to respond to cybersecurity threats

Source: Notable Health
In the wake of the COVID-19 pandemic, most health systems expect a permanent increase in telehealth visit volumes compared to pre-COVID lows. The widespread implementation of telehealth has introduced a number of new operational challenges, from providing technical support to patients, to collecting co-pays and balances from patients who don’t enter the office, to streamlining provider workflows to seamlessly integrate in-person and virtual visits.

This whitepaper shares best practices for using automation and AI to increase telehealth self-pay collections and reimbursements and streamline manual virtual visit workflows, all while providing a delightful experience for patients.

Download the guide to learn:

  • A proven 3-step strategic framework for using automation to improve virtual visit efficiency
  • 6 workflows across the patient journey that can be automated to increase telehealth program efficiency and revenue capture
  • Best practices for avoiding increased staff busywork and reduced provider efficiency from telehealth visits

Source: Notable Health
According to Gartner, over half of healthcare providers will invest in automation over the next three years. By automating manual workflows, health systems can improve staff efficiency, decrease provider burnout, and modernize the patient experience - all while increasing revenue capture and reducing cost-to-collect.

This whitepaper shares strategies and best practices from automation technology adopters like Intermountain Healthcare on maximizing ROI across patient, clinical, and RCM workflow automation.

Download the guide to learn:

  • An overview of robotic process automation (RPA) and artificial intelligence (AI) capabilities in healthcare, and how they can be used to power workflow automation
  • How to prioritize which workflows to automate and how to measure the ROI on automation
  • How to assess different automation partners and platforms based on your organization’s technical maturity and area of focus for automation
  • How to build and scale an agile approach to launching and iterating on automated workflows
  • Examples of how leading health systems have automated patient access, population health, and revenue cycle management workflows with Notable

Source: CyberMaxx
Threat detection and response is top of mind for healthcare organizations facing increasingly aggressive ransomware attacks. So, what is MDR (managed detection and response) and how does proper integration improve its efficacy?

This quick-read report lays it out. It covers:

  • The evolution of threat detection and response
  • How to separate fact from fictitious vendor assertions in such a crowded market
  • The next generation of MDR with a three-pronged approach to prevent, detect, and respond to cyber-attacks

Source: Interlace Health
The partnership between King’s Daughters Medical Center, Meditech and Interlace Health began over 20 years ago.

Over that time, they learned that integration between Interlace Health and Meditech is crucial to KDMC as the health system strives to eliminate human error, standardize processes, and accelerate consent completion.
While paper consents get lost or must be carried around in a paper chart until they are scanned into the EHR, Interlace Health’s eConsent forms are instantly archived into Meditech.

With Interlace Health, KDMC has decreased forms by 60 percent and now has more meaningful interactions with patients.

Source: Masimo
The pandemic gave healthcare technology leaders the greenlight to swiftly roll out virtual care solutions, driving the widespread adoption and expansion of telehealth platforms.

Emerging remote monitoring solutions are taking patient engagement to the next level while increasing provider access to essential clinical information.

These 9 must-reads examine the regulatory environment, emerging monitoring solutions and what hospital innovation chiefs want from health IT.

Source: Consensus Signal
University of Pittsburgh Medical Center and Winchester Hospital IPA share best practices they deployed in their real-time electronic ADT notifications implementations – improving communication with their care partners and closing care gaps with their patients.

Read this paper to learn how you too can use ADT notifications to:

  • Enhance digital interoperability to improve care coordination, and health outcomes
  • Streamline staff workflows and solve other transitions of care challenges
  • Roll out ADT notifications without over burdening your in-house IT resources

Source: Hyland
The COVID-19 pandemic has widened the cracks in IT infrastructure and hampered healthcare organizations' abilities to serve the needs of remote workers, patients and members. This issue grows more complex when you consider that 75 percent of patient data needed for operations sits outside of core systems and this data is growing by more than 50 percent each year. How can you provide for enterprise agility to deal with future pandemics and meet your clinical, financial and operational goals?

Source: Change Healthcare
By 2023, APIs will transform healthcare as providers and payers harness the technology to share and activate patient and financial data, according to new research commissioned by Change Healthcare. While 9 in 1 executives say APIs are quite important or mission-critical, less than a quarter are currently using APIs at scale. Download this research report to better understand the usage, barriers, and benefits associated with APIs for different healthcare entities, and why embracing the technology today is essential.

Source: Hyland
Although the delivery and accessibility of remote healthcare services remains a priority for providers and patients, many hospitals still struggle with interoperability – a key element in connected healthcare. A recent HIMSS Market Intelligence research report revealed that hurdles, such as unstructured content, still blocked healthcare from achieving its health information technology (HIT) interoperability goals.

Read this whitepaper to learn about the challenges uncovered in the recent HIMSS survey and how to address them including:

• What stands in the way of HIT interoperability success
• How to bridge interoperability gaps surfaced by the pandemic
• Solutions for healthcare content and images that improve interoperability

Source: Smith+Nephew
Hospital-acquired pressure injuries — or HAPIs — may be the nation’s most persistent hospital-acquired condition, increasing even as most other injuries have declined – sometimes dramatically.

This whitepaper summarizes key findings from several of those studies, such as:

  • Institutions using the LEAF System reported reductions of sacrococcygeal HAPIs by up to 85%
  • Adherence with institutional turn protocols – critical to prevent HAPIs – rose by up to 95% at institutions using the LEAF System.
  • Hospitals using the LEAF System avoided up to $1.4 million in HAPI costs and reported HAPI treatment ROI of up to $3.4 million.

Source: Jvion
Aligning the right resources to effectively address social determinants of health remains a challenge for healthcare organizations. This guide will share how payers and providers can leverage prescriptive clinical artificial intelligence to tackle social determinants at both the individual and community level and reduce barriers to care.

Download the whitepaper to learn:

  • The limitations of data and risk scores for actioning SDOH.
  • How AI can save millions by helping target beneficial investments for socially vulnerable communities.
  • How AI inferences and recommendations can lead to more productive conversations with patients about potential barriers to health.

Source: Bank of America
Healthcare organizations rely on vast amounts of data, capturing information on everything from patients' clinical interactions to payer behaviors. This surplus of data has driven the industry to adopt smart devices. The potential benefits to patients and providers are extraordinary.

Leading hospitals and health systems have been working to crack the code on consumerism and chronic disease management by delivering a holistic experience for patients, and interconnected technology is essential to these efforts.

Key Learning Points:

  • Interconnected care technology
  • The rise of ransomware
  • Business email compromise
  • The IoT ecosystem
  • The mobile threat landscape
  • Supporting a cyber secure home
  • Focusing on the fundamentals

Finance
Source: Flywire
Although most healthcare organizations started their digital transformations prior to COVID-19, many have found that the pandemic has accelerated initiatives in the areas of telehealth, clinical services and price transparency.

This white paper synthesizes an advisory call that Becker's Hospital Review and Flywire hosted in April with CFOs and revenue cycle executives from organizations like Cleveland Clinic Florida, Ochsner Health and Vanderbilt University Medical Center. During the call, leaders discussed how they use technology to improve patients' financial experiences and how the shift to virtual care is affecting their operations.

Learning points:

  • How leaders are prioritizing price transparency and automation
  • The benefits of digital tools targeting patient affordability
  • The value of digital front doors

Source: Optum
This white paper outlines the opportunity for health leaders to rethink their revenue cycle strategy as a whole and leverage strategic partnerships as a new pathway to accelerate innovation and reduce risk.

Download this white paper to learn:

  • How to accelerate technology and process innovation
  • The differences between traditional outsourcing and a strategic partnership
  • 5 key reasons to adopt a partnership model
  • Structuring a partnership to share more risk and gain more benefit
  • Things to consider when selecting a strategic partner

Source: AccuReg
Consumers expect the same online conveniences from their healthcare providers as they do from retail giants like Amazon or travel industry leaders like Expedia. Add increased safety demands amid COVID-19 and price transparency rules advocating for a better patient financial experience, and change is inevitable. The time is now to embrace fully integrated digital patient access, intake and engagement — to delight patients and grow your bottom line.

Download this e-book to learn why implementing a single, integrated digital patient access, intake and engagement platform is critical to improving patient and staff safety and satisfaction while increasing net revenue.

Source: Spectrum Enterprise
In an era of rapid digital health transformation, healthcare organizations recognize that their telehealth strategies must continue to evolve and adapt. Instead, the challenge is figuring out how to cover the cost of what seems like constant telehealth advancements.

This whitepaper, developed from a three-part study conducted by HIMSS, and sponsored by Spectrum Enterprise, looks at:

  • How telehealth services evolved through the pandemic and the value of virtual care beyond the pandemic
  • How HCOs are funding telehealth advancements
  • How telehealth helps providers attract and retain patients, trim overhead costs, increase access to care and reduce appointment cancellations
  • Building a robust telehealth program that ensures strong patient outcomes, an exceptional patient experience and long-term financial stability

Source: Conductiv
With the healthcare industry expecting a revenue deficit of $58 - $166 billion in 2021, now is the perfect time to explore purchased services optimization opportunities. Whether you already have a purchased services strategy in place or have yet to get started, applying a governance model to structure and scale your strategy can deliver vast improvements to contract terms, stakeholder collaboration, supplier relationships and savings potential.

Learn about the 10 criteria used to determine the efficacy and sophistication of your purchased services efforts, and how they compare with others in the market including:

  • Spend usage and visibility
  • Contract terms and visibility
  • Leadership, staff and skillset

Source: PatientKeeper
Many healthcare provider organizations continue to face financial shortfalls as a result of a perfect storm of declining revenue, increased consolidation and COVID-19 impacts.

Source: Geneia
Research has long-suggested that a small percentage of people drive the majority of health costs, and health plans have historically struggled to identify high-cost members before the spending occurs.

This white paper explores how identifying and focusing on the members most likely to experience chronic disease complications in the next 12 months can deliver results.

In this case study, you will learn how one health plan:

  • Saved an estimated $7,500 for each identified member
  • Recaptured $3 for every dollar spent on case management administrative costs
  • Improved member engagement and satisfaction

Source: Ingenious Med
The COVID-19 pandemic has heightened existing financial, physical and emotional burdens on physicians nationwide. Some physicians charged with caring for infected patients experienced greater physical and cognitive loads, while others, such as surgeons and office-based primary care physicians, experienced plummeting patient volumes and revenues.

Key learning points:
  • The main issues behind physician burnout
  • Effective ways to address emotional and financial stress
  • How to apply pandemic lessons to the future healthcare operations

Source: IngeniousMed
Operating health systems and physician practices has always been hard, but COVID-19 has created extraordinary profitability challenges in 2020. Lower volumes, changing case and payer mixes and greater operating margin anxiety make revenue optimization more essential than ever.

We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:

  • Tracking real-time practice COVID-19 volumes
  • Managing productivity and modifying physician incentive compensation
  • Capturing charges efficiently and accurately at the point of care
  • Improving throughput across the continuum

The white paper features expert views from:

  • Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
  • Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
  • Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC

Source: Erisa
The current healthcare revenue landscape presents many challenges, with reimbursements declining as expenses continue increasing.

Costly write-offs remain a problem for many hospitals and practices. This is especially the case with commercial claims, which are marked by denials and complicated, labor-intensive appeals.

ERISA Recovery's new white paper offers an in-depth look at this topic, with a focus on:

  • How focusing on denied, aged commercial claims can improve revenue
  • Why ERISA appeals are the ideal solution for such claims
  • How ERISA Recovery operates, without impacting existing processes
  • How ERISA Recovery collects on aged claims going back up to 10 years
  • How all appeals are handled stateside

Source: TransUnion
The healthcare revenue cycle has become increasingly complex over the years. For health systems to improve financial performance, RCM and finance leaders must closely evaluate and optimize every stage of the healthcare revenue cycle process.

Highlights include:

  • Why early patient engagement saves healthcare providers money in the long run
  • How to collect from all payment sources
  • Where in the revenue cycle to implement technology-driven solutions to boost revenue

Source: Optum
The economic landscape of the healthcare market has been forever altered by the COVID-19 crisis. Existing challenges have intensified, and the pace of change is accelerating, raising the bar for organizations to adapt strategically and quickly.

Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:

  • Meeting the consumer on their terms
  • Adapting to new competition
  • The growing role of strategic partnerships
  • Mastering the new indicators of growth
  • Tracking the spend of the health care dollar

Source: Argos Health
ERISA affords healthcare providers the right to pursue appeals outside of any agreements with health plans, and the opportunity for additional revenue may be substantial. This white paper covers the following topics:

  • A background on ERISA and its complexities
  • Why ERISA appeals are underutilized in the hospital revenue cycle
  • Which plans are covered by ERISA
  • Which adverse benefit determinations are appealable under ERISA
  • A comparison of an ERISA appeal vs. a traditional denial appeal
  • And more…

Source: Halo Health
COVID-19 has pushed healthcare delivery beyond its breaking point, heightening the urgent need for accelerated patient care, improved clinical efficiencies and secure clinical communication with real-time critical patient updates.

Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.

In this white paper, you will learn about:

  • The impact and cost of COVID-19 on healthcare
  • How clinical collaboration platforms improved communication during COVID-19
  • Where you will see cost savings from leveraging clinical collaboration platforms
  • What to look for in a clinical collaboration platform in order to achieve savings
  • How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment

Clinical
Source: Salesforce
In order to deliver effective, individualized treatment, providers need to start with a comprehensive 360-degree view of every patient, which includes clinical and nonclinical data, along with relevant social determinants of health.

Download this e-book to see how you can:

  • Connect care teams and proactively reach patients at home
  • Empower every employee to address patient needs efficiently
  • Personalize patient engagement using data insights  

Source: Philips
Clinical confidence can lead to better, more predictable outcomes by getting diagnoses right the first time, ensuring timely treatments, and enhancing patient management across care settings. Now more than ever, health systems must deploy technologies that streamline workflow and relieve clinicians of growing and unnecessary burdens.

Clinical confidence may be the antidote to clinical burnout. The team at Philips aims to design technologies that increase clinical confidence by providing correct and complete information, as well as support caregiver collaboration.

Download our clinical confidence guide to:

  • Bolster clinical confidence by focusing on purposeful innovation.
  • Address the five leading factors that contribute to clinical burnout.
  • Improve patient care, using lessons from other health systems that have leveraged technology.

Source: Roche Diagnostics
NAVIFY® Tumor Board demonstrated positive impacts in the preparation and conduction of a tumor board during a multiyear study with the Ellis Fischel Cancer Center at Missouri Healthcare.

Data was collected prospectively before the use of NAVIFY® Tumor Board (phase 1) through stable integration with the platform (phase 4). Data was collected across the breast, GI, hematopathology and ENT tumor boards looking at the following user groups across the institution: nurse navigators, pathology residents, radiologists and geneticists.

In this whitepaper you’ll learn:

  • Positive impacts that NAVIFY® Tumor Board had on case preparation, case discussion time and case postponement rates at the test site
  • Potential operational benefits seen at test site, including additional cases discussed and working days saved

Source: Cardinal
The number of outpatient surgeries has grown dramatically over the last 40 years and with this ongoing shift, patients recovering at home run the risk of developing deep vein thrombosis (DVT), a serious complication of surgery.

However, mechanical prophylaxis, including intermittent pneumatic compression (IPC), can mitigate the risk for patients recovering at home.

Key learning points:

  • Implications of the shift from inpatient to outpatient procedures and more patients heading home sooner
  • Opportunities to implement at-home compression therapy for VTE risk reduction 

Source: PatientBond
The healthcare system is mobilizing to promote and manage distribution of COVID-19 vaccines. Consumer demand for the vaccine is high; however, not everyone is receptive to a COVID-19 vaccination. 

Read this whitepaper to learn:

  • Who is most (and least) likely to get a COVID-19 vaccination.
  • Why healthcare consumers might avoid a COVID-19 vaccination.
  • How psychographic segmentation can facilitate uptake of the COVID-19 vaccine.

Source: PointClickCare
The Integrated Care Coordination Readiness Report is a first-of-its kind analysis, providing useful insights on data from more than 140,000 post-acute episodes, across 15,000 skilled nursing facilities and 4,000 hospitals to reveal opportunities for health systems to strengthen organizational outcomes, improve patient management and reshape their post-acute network relationships.

Source: Capsule Technologies
Hospitals are fighting an ongoing battle against unrecognized patient deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis, unplanned extubation and other preventable conditions. In this whitepaper, we will review the scope of these patient safety matters, inadequacies of current practices, the emergence of clinical surveillance and a strategy to implement continuous clinical surveillance that helps enhance patient safety and outcomes.

Key points that readers will learn include:

  • The clinical and financial impact of alarm fatigue and these adverse patient conditions
  • How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
  • Published results that hospitals have achieved with continuous clinical surveillance

Dental
Source: DentalRobot
Today's most significant business operation problem in dental offices is repetitive, consistent, and boring manual processes and tasks. DentalRobot solves this problem with its proprietary automation platform specially designed for dental practices, and its unique approach of Pre-Built Robots and Automated Workflows.

Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.

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