Whitepapers & E-Books

The following whitepapers and e-books have been made available to readers of Becker's Hospital Review. Click on a category below to see the whitepapers and e-books available on that topic.

Source: Waystar

When it comes to the revenue cycle, the conversation often centers on challenges. But in the areas where administrative and financial leaders at ambulatory surgery centers are facing the toughest barriers — denials, the workforce and patient payments — key opportunities exist.
In this e-book, revenue cycle management experts outline four areas where ASCs can flip challenges into strategies for a stronger, simpler revenue cycle by uncovering data and reviewing important trends. 

You will learn:
  • A legislative update on hospital price transparency
  • A three-step plan to shore up security
  • Critical checkpoints to prevent denials now
  • Four questions to help quality check your technology

Source: Cardinal Health
For busy materials managers in ambulatory surgery centers, the top priority is ensuring clinicians have the medical-surgical supplies they need — when they need them — while controlling costs. It’s a daunting task, with caseloads and the cost of supplies continuing to grow.

However, shipping is an overlooked opportunity for significant savings. This brief report covers how Mountain View Hospital lowered shipping costs while supporting quality care through a collaboration with OptiFreight® Logistics.

Readers will learn about key insights that led to success, including:

  • Tailored, innovative shipping solutions with no change to current processes
  • Dedicated support from a team of committed logistics experts to continuously identify savings opportunities
  • Data analytics and dashboards to track performance and share with departments and executive management

Source: Waystar
Revenue cycle leaders know the staffing crisis in healthcare is not limited to clinical functions; there’s also a revenue cycle staffing crisis.

Based on increasing revenue cycle work and a shortage of skilled workers, it is impossible to hire enough people or ask current employees to work harder.

It’s time to work smarter, not harder. What does working smarter in the revenue cycle mean? It means finding innovative ways to do more with less.

Download for best practices on:

  • Developing a smarter revenue cycle and administrative strategy
  • Cutting down on outdated manual processes
  • Streamlining existing processes with intelligent automation
  Learn more about what intelligent automation is, how it works, which revenue cycle tasks are best automated and what the benefits are

Human Resources & Workforce
Source: Bright Horizons
Healthcare is a high-stakes, people-first industry. Everything from patient outcomes to organizational stability hinges on employee performance. And, in today's environment, finding and retaining healthcare talent is arguably harder than ever.

How hospitals and health systems are navigating this challenge was the subject of a recent summit of senior healthcare leaders from around the country convened by Becker's Healthcare & Bright Horizons. This report summarizes the key takeaways from the event.

Organizations represented at the summit included:

  • Carilion Clinic (Roanoke, Va.)
  • NewYork-Presbyterian (New York City, N.Y.)
  • Ascension Wisconsin (Glendale, Wis.)
  • Riverside Health (Newport News, Va.)
  • OSF HealthCare (Peoria, Ill.)

Learnings include:

  • An assessment of the current healthcare talent market
  • How to tailor benefits packages to specific organizations
  • How to embrace flexibility in the workforce

Source: Trusted Health
While turnover and vacancy rates for registered nurses have improved in recent months, labor costs persist as a critical issue for hospitals and health system leaders. Proactive CNOs are strategizing to build a truly resilient, sustainable clinical workforce and doubling down on retention.

But what strategies are nurse leaders leveraging to attract and retain talent?

A new industry survey asked 115 nurse leaders representing 95 health systems about their clinical recruiting and retention approach– including what’s working for them, their priorities, and what challenges they face. Their answers are summarized in this e-book.

Download to review key findings from CNO respondents who shared perspectives on clinical staffing, including:

  • The top-three most difficult things to offer or change in retention strategies
  • A tool nearly 90% of CNOs are considering using to enhance flexibility
  • RN characteristics that CNOs are prioritizing over qualities like attention to detail and clinical competence

Source: Propelus
Hospitals and health systems must constantly balance two high-stakes priorities: The safety, compliance, and well-being of their workforce, and the delivery of high-quality healthcare.

An ever-changing regulatory landscape makes this balance even more daunting, but HR leaders play a significant role in mastering workforce compliance, top-tier care and better outcomes for all stakeholders. This tip sheet shares five strategies to guide hospitals in successfully managing concurrent priorities.

Key learning points:

  • 5 key steps to ensure a healthier, safer and more compliant workforce
  • Streamlining critical employee data into HR systems
  • Empowering employees to take charge of their compliance

Source: Sunburst
Hospital and health system leaders are coming to terms with a new reality — their facilities may never be "fully" staffed. As such, they're fundamentally shifting traditional approaches to talent acquisition and retention.

These leaders are working to determine what combination of technologies and innovative staffing models will best help their teams deliver high-quality care without creating additional administrative burden.

This report examines healthcare workforce trends and examines how health systems are navigating emerging staffing challenges.

Key learning points:

  • The top financial pressures exacerbating staffing shortages and affecting care
  • The types of technology revolutionizing health system staffing and improving outcomes
  • Creative solutions to foster a resilient workforce, including staffing models and unique partnerships

Source: Outpatient Imaging Affiliates
The average hospital could recapture up to $12.5 million in revenue by developing freestanding imaging centers, retaining patients who may otherwise leave the organization in favor of the convenience and affordability offered by these facilities.

Even with this significant step, health systems remain at a key strategic crossroads — stay the course with hospital-based reimbursement or create a value-based network of freestanding imaging centers outside of the hospital campus? This whitepaper outlines key considerations and strategic questions executives should ask themselves about both approaches.

Key learnings:

  • The consequences of patient leakage and how imaging plays a role
  • Key trends in a competitive imaging landscape
  • The importance of imaging in relation to patient leakage
  • How to decide which outpatient imaging path is right for your system

Source: PointClickCare
As post-acute care settings evolve, health plans must adapt to new norms and challenges. Shifts in patient acuity, labor dynamics and payment models result in data lost between acute and post-acute care settings. This is a critical concern for health plans that demands strategic solutions to enhance data continuity, improve care coordination and minimize readmissions.

In this whitepaper, we examine how a connected network can bridge the gap in data flow and align care approaches with the shifting needs of an aging population.

Key learnings:

  • The biggest barriers to effective care transitions
  • How to improve data visibility and simplify patient transitions across care settings

Source: Medecision
To advance value-based care models that help manage costs while improving outcomes, health plans and health systems that take on risk need effective care management and population health programs. However, many of the legacy tools and tactics that have previously been used to drive these efforts have been ineffective, hindering successful management of cost and care quality.

Becker's Healthcare recently hosted a panel-style webinar with three healthcare leaders who shared how organizations can break through these barriers and achieve effective and efficient care management programs. They examined the current state of care management, proposed improvements and discussed how a comprehensive data approach can enable contextual awareness.

Major themes examined during the conversation include:

  • Why conventional care management strategies aren't driving positive results
  • How healthcare organizations can cultivate patient relationships built on trust
  • Why patient data capture must adapt to the patient journey

Process Improvement
Source: Clear Arch Health
As health systems advance virtual care strategies, remote patient monitoring tools are gaining steam. Forward-thinking leaders are considering how these tools can propel other key aims, too — like value-based care.

In this white paper, you'll access key insights from an exclusive discussion with hospital and health system executives, who shared how their organizations are using RPM tools to assess patient health data from outside clinical settings, bridge gaps in care and improve outcomes for patients in underserved areas.

Key points:

  • Health system strategies to bridge care gaps
  • How they're navigating challenges in reimbursements, patient education and uptake
  • The path ahead for telehealth and VBC

Source: Zoom
Now more than ever, patients expect simple, streamlined interactions with their providers. Whether it's the digital front door, a contact center or hospital room, leveled-up digital experiences across the care journey are now table stakes.

This whitepaper comprises a seven-stop tour of a modern patient journey. You'll learn how hospitals and health systems are leveraging a single technology platform to enhance patients' care experiences across all settings, as well as save costs, reduce burden and drive innovation.

See how this approach enables:

  • Value across each step of the patient journey, from at home care to the patient room
  • Improved daily workflows with apps and integrations
  • Innovation with new technologies like artificial intelligence and more

Source: Athena Security
When hospital staff face workplace aggression 1.17 times per 40 hour shift, bolstering safety and security measures is paramount. Some systems ― like CA based Kaiser Permanente, Durham, N.C.-based Duke University Health System and Searcy, Ark.-based Unity Health ― are leveraging new tools to reduce the threat of workplace violence and catastrophic risk with improved weapon screening systems.

This whitepaper details how artificial intelligence-powered weapon and contraband screening can improve safety for staff, patients and the community. You'll learn how this approach enables screening consistency and fidelity with key processes and controls.

Download to learn more about:

  • Elements of an innovative weapon detection system and how to identify one that meets your organization's operational requirements, needs and culture
  • How to leverage data points generated by weapon detection systems to maximize value
  • Considerations for cost and return on investment

Source: Ernst & Young LLP
As the challenges of U.S. healthcare affordability, staffing and access escalate, technology presents a significant opportunity to unlock more responsive care that better addresses patient health and social needs while alleviating provider burden and reducing costs.

U.S. policymakers are pivotal in realizing this potential. This white paper explores the intersection of digital health and public policy, presenting considerations to tackle national challenges and enhance patient care and outcomes, such as:

  • Correcting misaligned payment incentives to drive digitally enabled value-based care
  • Bolster innovation to increase efficiencies and enhance patient care
  • Facilitate interoperability and the equitable use of enabling technologies

Source: CareRev
Demand for nurses will outweigh the supply for the foreseeable future, but hospitals are innovating to stay competitive and retain top talent.

Increasingly, hospitals are embracing on-demand workforce models as a way to do so, delivering on the flexibility and well-being support today's nurses crave. This whitepaper covers actionable solutions on how hospitals can gain a competitive edge in an era of chronic labor pressures.

Key learning points:

  • 5 key strategies to retain top talent and encourage nurse well-being
  • How to keep your facility at the top of the 'best places to work' list
  • Tapping into a flexible, pre-qualified clinical talent on-demand

Source: ECG
From consolidation to shifting service models to deepening joint ventures and partnerships, academic medical centers are expansive, exciting places to be ― especially as many transform into larger academic health systems.

At Becker's 14th Annual Meeting in Chicago, top AMC and academic health system leaders from Rush University System for Health (Chicago), UNC Health (Chapel Hill, N.C.), University Hospitals (Cleveland) and more convened to discuss the crucial challenges and opportunities they're seeing as their organizations grow in reach, influence and complexity.

This e-book outlines the five key elements that characterize the AMC evolution. Download to see leaders' candid insights, strategies and proven approaches for navigating change and common barriers in:

  • Growth
  • Patients and community
  • Sustainability
  • Reputation
  • The workforce

Source: QGenda
Despite gradual financial recovery for some hospitals, 40% are still losing money. High labor and operating costs, slow cash flow recovery and low payer reimbursements continue to compress margins as the rate of growth for expenses outpaces that for revenue.

In this e-book, you'll learn how some health systems are optimizing workforce management to promote profitability, with five best-practice strategies your organization can implement to control costs, increase efficiency and drive revenue.


  • How optimizing scheduling can reduce labor costs and eliminate costly payroll errors
  • Why systems are prioritizing clinical space utilization for cost-efficient growth
  • Ways to secure more complete reimbursements from improved payer enrollment and credentialing

Source: Locumsmart
Vendor management systems can have a positive impact on hospitals and clinics across the country. At a time when facilities everywhere are facing physician shortages and burnout, these systems help connect vulnerable patients to quality care with ease. Through a partnership, Nashville, Tenn.-based Ardent Health improved its workflow efficiency, boosted patient satisfaction, gained valuable operational insights and increased revenue from its contract physician program.

Learnings in this report include:

  • How a successful partnership of people and technology generated millions of dollars in revenue from contract provider care.
  • How contract physicians can integrate into a seamless workflow.
  • How better vendor management ultimately yields benefits for patients.

Source: Tecsys
Wondering what the future of health system supply chain operations will look like? Look no further than Marietta, Ga.-based Wellstar Health System.

With the belief that "automation is where healthcare is trending," Wellstar has implemented automatic identification and data capture solutions and plans to implement autonomous robots throughout its consolidated service center. This shift has resulted in overall improved efficiency, enhanced quality of service to clinical customers and reduced costs. Specific results include a 220% picking/packing productivity increase, 99% stock supply fill rate and a 30% per pick cost reduction.

Read Wellstar's success story to learn:

  • How to lower costs by automating tasks and streamlining processes.
  • How to right-size inventory levels and improve clinical service support with accurate, real-time data analytics.
  • How to plan for scalability to accommodate an expanded service area.

Source: PointClickCare
Across the U.S., many emergency departments are under immense pressure as they face staffing shortages, heightened workplace violence and overutilization — all of which play a role in increased patient boarding times in hospital EDs.

While no one solution will solve these issues, an interoperable and connected ecosystem is key in mitigating common challenges. This whitepaper explores the top challenges EDs are navigating today, and how closing the gap between disconnected systems enhances overall operations and enables the delivery of higher quality emergency care.

Key learning points:

  • What an interoperable, connected network looks like in the ED
  • Solving common challenges through increased connectivity
  • Improve patient throughput, anticipate violence & reduce staff burden

Source: TIAA
Hospitals and health systems face a difficult recruitment and retention environment. A well-crafted employee value proposition can be an important element in addressing the challenge.

Health insurance, paid time-off and access to a retirement savings plan top the list of benefits valued most highly among healthcare employees, with no other benefit coming close. That is according to the TIAA Institute's new report, Toward an Employee Value Proposition (EVP) in the Healthcare Sector. The report looked at registered nurses, physicians and surgeons, as well as other medical and non-medical professionals.

The report identifies:

  • The benefits and workplace attributes that are most important to healthcare employees when seeking new employment or deciding to remain with their current employer.
  • How an EVP can be a strategic tool to position organizations as employers of choice by responding to the needs and expectations of the workforce.

Source: FMG Leading
Healthcare organizations often look to improve retention and bolster clinical, operational and financial performance with leadership development programs. Unfortunately, these initiatives often do not deliver their promised value.

This new report provides a framework for high-quality leadership development, empowering top executives to make workforce development investments that will deliver a meaningful ROI and help organizations meet their goals.

Learnings include:

  • A four-phase leadership development roadmap
  • The program elements necessary to ensure success and drive buy-in
  • How to avoid the most common missteps that abound in leadership development program design and delivery

Source: Relias
The 2024 Nurse Salary and Job Satisfaction Report includes data and insights from more than 3,600 nurses nationwide.

The report breaks down data according to demographic groups and type of licensure and reveals trends related to nurse salaries, benefits and job satisfaction. It also explores the prevalence and impact of workplace violence, as well as mental health challenges nurses face.
Nurses also shared which of their skills they thought were underutilized by their employers and their intentions to change employers or relocate for job opportunities.

Key points

  • Salaries for RNs have increased by 2.6%, compared to the 2022 report
  • Across all licensures, nurses shared the goal of continuing their education, which for many, resulted in higher salaries
  • Workplace violence from patients, patients' family members, and even colleagues remain a pressing concern for nurses

Source: Provider Solutions and Development
The ongoing shortage of providers in the United States and the growing demand for care in rural areas creates the perfect storm for rural healthcare organizations. While this is already a challenging environment, it is compounded by the reluctance of many providers to move out of larger cities and urban areas.

Give this, how can rural healthcare organizations find, engage and retain physicians and advanced practice clinicians? It all comes down to a deep understanding of your ideal candidate and putting a strong recruitment plan in place that speaks to them holistically.

Key learning points:

  • Understand how the goals and priorities of physicians seeking placement in rural settings differ from urban environments
  • Get actionable tips for recruiting and retaining top talent in a rural organization
  • Learn how to build an effective, data-driven physician and APC recruitment strategy

Source: AbsenceSoft
Leave management in healthcare has unique challenges, including strict staffing guidelines, replacement worker management, fitness for duty requirements, and much more. In our recent forecast survey, 55% of healthcare HR teams reported an increase in leave requests in 2023.

More employees going on leave means more employees returning to work. Combined with unprecedented challenges in recruitment and retention, it's more critical than ever for HR teams to review, improve, and streamline their return-to-work processes.

This brief guide covers:

  • The effect a comprehensive return-to-work program has on employee retention and satisfaction
  • Ensuring compliance with laws and regulations
  • Saving on recruitment and replacement worker costs

Source: AMN Healthcare
In 2022, Springfield, Ill.-based Hospital Sisters Health System embarked on a journey to build a more balanced workforce, standardize operations and gain enterprisewide staffing visibility.

This white paper explores how the system successfully implemented a new contingent labor strategy to stabilize rates and improve the quality of candidates, leveraging analytics to allow them to visualize all contingent labor on one digital platform, providing actionable data imperative to strategic decision-making.

Read the case study to learn how HSHS:

  • Cut average time to fill from 18 days to six, despite increased patient demand
  • Lowered clinician bill rates by 24%
  • Reduced overtime hours by 27%
  • Achieved $9.2M to $14.2M in estimated total cost savings over a 12-month period

Source: AMN Healthcare
A growing number of healthcare professionals ― including physicians and advanced practitioners ― have chosen to work on temporary assignments rather than permanent, full-time roles amid high rates of burnout, provider shortages and turnover.

In this report, you'll access new findings from AMN Healthcare's 2024 Survey of Locum Tenens Physicians and Advanced Practitioners, which collected experiences, perspectives and demographics of 589 physicians and advanced practitioners working locum tenens nationwide.

Download to see more findings, including:

  • Issues of burnout persist. Physicians and advanced practitioners are choosing to work locum tenens primarily to improve their working conditions and address feelings of burnout.
  • Schedules are a key attraction. Nearly half (45%) of survey respondents said they would return to permanent practice if schedules, compensation and other aspects of the practice were favorable.
  • Younger providers are working differently. Physicians and advanced practitioners are choosing to work locum tenens earlier in their careers (81% started working locum tenens either right out of training or mid-career).

Source: Reputation
The healthcare industry has reached a tipping point where consumers don't blindly trust brand promises or provider referrals when seeking care. Their increased reliance on crowdsourced feedback means that providers need to prioritize reviews, star ratings and accurate business listings to establish brand trust.

This report includes key insights on consumer feedback trends, hospital rankings and strategies to boost reputational performance from leading systems.

Key insights:

  • Trends on consumer feedback and health system's reputational performance
  • 50 health systems + 20 hospitals with the highest reputation scores
  • How healthcare marketers can build and execute a reputation performance program

Source: AccuReg
Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade.

Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.

Download a copy of the case study to learn how Wayne:

  • Reduced denials 80 percent
  • Decreased no-shows and cancellations, saving revenue
  • Reallocated staff and eliminated need to fill 5 vacant positions

Source: Cardinal Supply Chain
Supply chain inefficiencies cost hospitals $25.7 billion annually. With the right strategies, however, supply chain teams can not only lower supply chain and healthcare costs but also serve as a direct bridge to improved care quality.

At the Becker's Supply Chain Leadership Virtual Forum, six healthcare supply chain experts discussed their systems' supply chain transformation efforts and shared how supply chains can become a strategic asset when bolstered by the power of data, standardization and process efficiency. This report offers seven takeaways from the discussion.

Key learnings:

  • How labor challenges are affecting supply chain teams
  • Top priorities for healthcare supply chain leaders in 2022
  • The key to successful supply chain transformations

Source: Livongo
Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions.

Results include:

  • A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
  • Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
  • Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI

Source: Collective Medical
Before COVID-19, the opioid epidemic was the nation's most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar.

Learn how eight organizations across the country have used technology and collaboration to achieve the following:

  • 61 percent reduction in opioid prescriptions
  • 32 percent reduction in opioid deaths
  • 50 percent decrease in emergency department visits for patients with high utilization patterns
  • $34 million in cost savings

This downloadable whitepaper will cover:

  • Four proven strategies for addressing the opioid epidemic on an organizational and community level
  • Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
  • How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings

Health IT
Source: Zoom
As leading hospitals and health systems strive to meet increased patient engagement demands, many are using tools that leverage artificial intelligence to empower and engage patients.

But concerns around AI tools persist, as do untapped opportunities for additional use cases. To learn more about how health systems are leveraging AI and its impact on patient engagement, Becker's Healthcare and Zoom recently conducted a survey of healthcare leaders. In this whitepaper, you will learn:

  • How both healthcare providers and patients are actively using AI-based engagement tools.
  • Why healthcare organizations say AI has been a "win" for providers and patients alike.
  • How AI can be applied to health and wellness education for patients.
  • Which concerns about healthcare AI continue to persist.
  • How to chart the path forward with AI and patient engagement.

Source: Zoom
For Sanjeev Arora, MD, distinguished and regents professor of medicine at Albuquerque-based University of New Mexico Health Sciences Center, barriers to care in his community fueled innovation that has altered diagnosis and treatment trajectories for many patients — not just locally, but across the globe.

This white paper details how Dr. Arora founded Project ECHO, a technology-based learning model that helps clinicians in under-resourced areas amplify knowledge and leverage scarce resources, share best practices, engage in case-based learning and track outcomes.

Download the paper to learn how this initiative:

  • Grew from a single hepatitis C program to a learning framework that spans multiple disciplines with 1,200 partners in nearly 200 countries
  • Has demonstrated significant strides in care quality and access
  • Is expected to evolve given developments in artificial intelligence

Source: T-Mobile For Business
For healthcare to overcome its most vexing and long-standing challenges, advancements in both clinical and operational innovation are necessary. However, in the healthcare C-suite, there is no shortage of competing priorities. How are leaders navigating these priorities? Where are they seeing progress toward innovation, and where has progress stalled?

To learn more about where innovation ranks among hospital and health system leaders' current concerns and strategic initiatives, Becker's Healthcare and T-Mobile for Business conducted a survey among senior healthcare leaders. This report assesses the findings.

Key learnings include:

  • A breakdown of health system leaders' innovation priorities
  • Why a lack of resources is hampering advancement in innovation
  • Why most health systems want to enhance connectivity

Source: Lumen
Healthcare is on the brink of a tech-driven transformation, and government healthcare organizations are at the forefront of this change. While much of the conversation about transformation in healthcare focuses on delivering new therapies and curing previously incurable diseases, it's important to remember that biotech and pharma are not the only parts of the healthcare ecosystem benefiting from new technologies. Government healthcare organizations are leveraging technology to transform patient experiences, from the frontlines of patient care to the offices of hospitals and call centers across the country. IT leaders in government healthcare are harnessing innovations in healthcare IT to streamline each patient-care touchpoint, from routine communications to care delivery, while also alleviating the workloads of their teams on the backend. At the heart of this transformation is the desire to improve the lives and well-being of patients, and to provide them with the best possible care.

Source: Labcorp
Healthcare leaders face a dilemma: They must innovate to increase care access, improve outcomes, deliver better patient experiences and stem rising costs; at the same time, they also must contend with capital constraints and limited resources to devote to innovations that will move the needle.

During Becker's 14th Annual Meeting, hospital and health system executives from across the country discussed the need for innovation, challenges that hinder these efforts and best practices to foster necessary advancements within their organizations.

This report contains key takeaways from the session. Areas of focus include:

  • The most prominent constraints hindering innovation and how to overcome them
  • The new models health systems are embracing to drive and fund innovation
  • The areas of healthcare operations most primed for transformation

Source: Nuance
Artificial intelligence can revolutionize healthcare, with its potential to enhance diagnoses and treatments and drive needed efficiency at hospitals and health systems.

However, before AI can be widely implemented and fully embraced, the significant ethical, social and legal challenges this technology presents must be addressed. During a recent virtual fireside chat hosted by Becker's Healthcare, David Rhew, MD, global chief medical officer for Microsoft, discussed how responsible and trustworthy AI health networks can offer an objective and transparent assessment of AI models.

Learnings include:

  • Why ethical AI is an imperative in healthcare
  • How AI can help address healthcare's most intractable challenges
  • New guidelines for the ethical AI from the TRAIN consortium

Source: Health Recovery Solutions
Launching or expanding a telehealth and remote patient monitoring program can be an intimidating task. From establishing goals and determining your financial plan, to choosing a technology partner and building clinician and patient buy-in, there are many essential factors to consider to ensure your program is successful.

This guide will serve as a resource for your organization as you start the telehealth implementation journey.

Key learnings:

  • Tips for defining your RPM program goals, including a financial plan and patient outcomes
  • An overview of different care delivery models
  • 15 questions to ask your telehealth partner

Source: AvaSure
Implementing virtual care comes with a unique set of challenges. CIOs must implement reliable virtual care technology to support the bedside teams while controlling the cost of the technology – a difficult task when IT leadership is already short-staffed and under pressure to tighten their budgets.

Download the guide to learn:

  • Top 3 use cases for a virtual care platform
  • CIO’s checklist for choosing a virtual care vendor
  • The virtual care adoption model for a successful rollout and future proofing

Source: SmarterDx
Vast adoption of artificial intelligence and automation technologies in the revenue cycle is well established ― but as economic, workforce and efficiency constraints persist at hospitals and health systems, demonstrating real return on investment is essential.

This white paper explores the multiple ways AI can help generate net new revenue opportunities for hospitals and health systems; offers advice on choosing the right technology partner; and breaks down whether to consider novel pricing structures, such as contingency-based pricing, to increase ROI.

Download to learn more about:

  • Improving RCM efficiency, including pre-bill review
  • Identifying and remediating claims errors
  • Innovative pricing models

Source: IMO Health
Organizations across the healthcare industry are grappling with the difficult task of managing an ever-increasing volume of patient data. These efforts are often complicated by hazards such as incomplete and unreliable information – resulting in "dirty data lakes" that can hinder effective patient care and operational efficiency.

This eBook delves into the challenges of poor data quality and offers insights on how to overcome them with natural language processing and normalization.

Key learning points:

  • The potential of AI-powered autonomous coding to improve data reliability
  • The effect of data inaccuracies on analytics and revenue cycle management
  • How quality data underpins effective reporting and healthcare delivery

Source: Viz.ai
Choosing the right technology solution can be a challenging process for hospitals and health systems — especially when artificial intelligence (AI) is involved. When selecting an AI technology partner, leaders must consider crucial factors such as ethics, equity, data privacy and security.

This whitepaper contains real-world lessons in AI vendor selection from Cooper University Health Care (Camden, N.J.).

Key learning points:

  • Why internal stakeholder engagement is key
  • Why selecting the right AI vendors requires careful evaluation
  • How healthcare organizations aim to leverage AI responsibly

Source: Elsevier
Technology's role in enhancing patient care and reducing provider burden is top of mind for nearly all leaders in healthcare. However, questions related to oversight, responsible use and potential consequences linger.

Executives from Houston Methodist, Berlin, N.H.-based North Country Healthcare and Elsevier, a scientific publishing and data analytics company, discussed current challenges within digital health and AI as part of a panel session at Becker's 14th Annual meeting.

This report features key lessons from the session, including:

  • Determining the best governance approach when adopting digital technologies
  • Best practices for interdisciplinary collaboration & change management
  • Keeping the workforce engaged as AI's role in healthcare grows

Source: Notable Health
In 2021, North Kansas City Hospital started automating vaccine scheduling. Over the course of three months, NKCH and Meritas Health administered over 97,000 vaccines and achieved a 99% patient satisfaction rate.

Since then, they’ve integrated automation into their entire digital front door—everything from patient access to population health—and they’ve learned a lot along the way.

In this whitepaper, you’ll learn:

How NKCH and Meritas Health has approached automating workflows across registration & intake, authorizations, and population health to augment Oracle Health
How automation has helped them maintain their independence in a competitive market
The real patient and staff outcomes they’ve achieved over the past two years

Source: Clear Arch Health

To adequately meet the healthcare needs of this patient population — while managing capacity and keeping costs down — hospitals and health systems are embracing remote patient monitoring technology.

Learn what two experts have to say about deploying remote patient monitoring technology and how RPM can help patients manage cardiac-related conditions, while reducing care costs for health systems.

Key learnings:

The costs of heart disease and related comorbidities
How remote patient monitoring can help to reduce hospitalizations and healthcare utilization
How using remote patient monitoring leads to clinical efficiencies and improved health outcomes

Source: CDW Healthcare

By and large, healthcare leaders are optimistic about the potential for artificial intelligence-powered tools to address a wide variety of operational and clinical issues. The first step in getting there is establishing governance and aligning with industry regulations — a significant challenge given how quickly the technology landscape evolves.

At Becker's 14th Annual Meeting, CDW sponsored a roundtable discussion with executive leaders on how organizations can stand up effective governance for AI initiatives within their organizations. This brief report highlights key insights from the conversation.

Key takeaways:

Determining when an AI tool will actually deliver value
Keeping data at the core of AI governance
Top areas where organizations are using AI

Source: SAI360

In the complex world of healthcare, where every decision affects patient safety and privacy, navigating the maze of regulatory compliance isn't just essential – it's a critical lifeline for maintaining trust, safeguarding data, and ensuring the highest standards of care.

In today's world of constantly changing and complicated regulations, technology stands out as a reliable ally, offering efficiency and effectiveness. Gain insights into the benefits of centralized platforms for showcasing compliance evidence, transforming how healthcare organizations demonstrate adherence to regulatory standards and cultivate a climate of outstanding patient care and data protection.

What to expect:

  • Unlock a practical five-step checklist for effortless compliance.
  • Gain a deeper understanding of the dynamic healthcare regulatory changes, including pivotal standards like HIPAA and their impact on compliance efforts.
  • Gain insights into the benefits of centralized platforms for showcasing compliance evidence, revolutionizing how healthcare organizations demonstrate adherence to regulatory standards.

Source: RapidAI
Artificial intelligence has the potential to transform healthcare.

In this whitepaper, learn how healthcare organizations across the country are deploying AI-powered technology and opportunities to improve clinical, operational and financial performance.

Key learning points:

  • Three criteria for effective AI integration
  • Overcoming implementation barriers
  • Maximizing ROI with smart AI selection

Source: Notable
Last year a Bain & Co. survey found that only 6% of health system executives had established a generative AI strategy.

Today, we’ve moved well beyond hype to the hope that advanced AI will be able to reshape the healthcare industry.

At Notable, we’ve spent the past eight months deploying conversational AI at patient care organizations throughout the United States, and we’ve learned valuable lessons along the way.

In this whitepaper, you’ll learn:

  • Why an AI-readiness audit and strategy are essential first steps
  • How conversational AI can deliver better experiences for patients and staff
  • How leading healthcare organizations are putting the technology to work
  • How AI is enabling organizations to rapidly iterate and optimize their workflows
  • Successful approaches to programming conversational AI to meet specific outcomes

Source: Biofourmis
Hospitals face inpatient bed capacity constraints from extended stays, staffing shortages and overcrowding.

This article examines how care-at-home solutions alleviate strain by facilitating early discharges, transitional care, chronic disease management and resource optimization. Provider insights and outcomes along with market data demonstrate these programs improve capacity while enhancing patient care delivery.

Key learning points:

  • Uncover the underlying challenges that are leading to constrained inpatient bed capacity
  • How innovative care-at-home solutions can help unlock hospital capacity
  • Insights from leading health systems about successful care-at-home programs

Source: Altair
Given the breadth and depth of potential use cases, one thing is clear – more and more people will find themselves working in environments where ML plays a critical role. And thanks to the emergence of low-code and no-code software, ML is no longer the exclusive preserve of programmers, data scientists, and people who paid attention in math class. More of us can – and will – be involved in developing and deploying practical ML solutions.

This eGuide will help you understand:

  • The key concepts behind ML and common applications
  • How it’s becoming more useful to people at all levels of organizations

Source: Keysight Technologies
At virtually every stage of a patient’s wellbeing, different forms of technology and software support the expansion of better healthcare. As the reliance on technology grows, ensuring that these lifesaving systems don’t break under the strain is imperative.

  To keep operations running smoothly, healthcare IT professionals must perform regular and exhaustive testing. Fortunately, the introduction of automation, robotics, and artificial intelligence (AI) has made testing easier to deliver.

In this eBook from Keysight Technologies, you will discover  
  • How automation can improve workflow management to help physicians and patients alike
  • How AI-driven test automation helps your EMR become more interoperable and user-friendly
  • Six critical tasks that can be optimized with robotic process automation
  • The importance of testing both on-site and wearable medical devices

Please fill out the form to download the eBook.

Source: Intuitive
In the last five years, Tacoma, Wash.-based MultiCare Health System has embarked on a journey to expand its surgical capacity. Not only has the system successfully increased volume, but it has also gained market dominance and boosted top-line revenue — all without adding more staff or overtime hours.

Download this case study to learn more about the system's financial recovery strategy, which has helped them achieve:

  • 30% increase in da Vinci procedure case volume from 2022-23
  • 90% increase in colorectal surgery volume since 2018
  • $3 million increase in operating margin

Source: AKASA
Generative artificial intelligence is proving to have a profound impact on the revenue cycle. In deploying this technology, Baltimore-based Johns Hopkins Health System is seeing tangible improvements in prior authorization processes.

Co-authored by Johns Hopkins Health System's vice president of revenue cycle management, this research-based whitepaper delves into the groundbreaking role of generative AI and large language models in revolutionizing the revenue cycle.

You will access Johns Hopkins Health System's compelling use case that highlights why this technology is so critical for healthcare and the revenue cycle, and how it has the ability to improve operating costs, enhance productivity and drive revenue by:

  • Deeply analyzing and understanding patient records
  • Increasing accuracy and speed of completed tasks
  • Improving workflow efficiency

Source: BOK Financial
As more health systems continue to expand their footprints, patients are gaining greater access to more convenient care. This essential development can come with a cost to organizations' financial stability, however, if real estate assets are not optimized accordingly.

This whitepaper contains insights and best practices from financial experts on how to effectively manage costs associated with a growing real estate portfolio, as well as promote financial health.

Download to learn more about:

  • How the healthcare landscape has shifted amid expansions, integrations and other growth strategies
  • The "side effects" of expansion, including increasing complexity in facilities management
  • Actionable steps to address operational and financial barriers

Source: AKASA
Medical coding is plagued by complexity, with more than 70,000 codes, dense records and inefficient processes.

Health systems have traditionally turned to technology for help, though most existing tools have distinct limitations that result in lower accuracy or inflexible service-line viability. But where old rules-based tech stumbled, generative AI runs.

This whitepaper outlines six things medical coding solutions should offer teams — and how generative AI can contribute to each of them. Learn how this new technology can help systems:

  • Enhance coder productivity and accuracy
  • Achieve more comprehensive coding coverage
  • Rescue burned out staff members

Source: RevSpring
Health systems' efforts to collect payments are often inefficient and costly, leading to confusion and frustration among patients. To maintain strong patient relationships and offer a positive financial experience, health systems must embrace creative solutions.

Revenue cycle leaders from hospitals nationwide discussed key challenges surrounding the patient payment experience and how they're working to address them during a recent advisory call hosted by RevSpring.

This report offers key takeaways from the discussion, including:

  • 4 top payment collection challenges
  • 6 strategies to improve collections and boost financial outcomes
  • Opportunities to incorporate data and intelligence

Source: R1 RCM
It's time for healthcare financial leaders to acknowledge that the current state of patient billing isn't working. Health systems are grappling with labor shortages, a high cost to collect and shrinking margins. These issues lead to a poor patient experience with elevated call hold times and a lack of clarity regarding patients' payment options — or even why they owe what they owe in the first place.

This report outlines key opportunities for health systems to improve billing experiences, increasing the likelihood of patients paying — all while lowering costs, easing strain on staff and delivering a positive patient financial experience.

Get the report to learn:

  • What 2,000+ healthcare consumers want from billing experiences
  • How to create an actionable AR strategy
  • How health systems can address rising costs and staff shortages

Source: ECG Management Consultants

Healthcare leaders' focus on cost containment is far from new, but initiatives are evolving to adapt to growing needs around capacity, efficiency and a changing workforce, as well as strategic opportunities identified with internal and comparative data.    

This e-book highlights key takeaways from an exclusive discussion with chief administrative and financial leaders from major hospitals and health systems, who outlined strategies they're using to optimize revenue, promote growth and sustainability, and gain a competitive edge in the markets they serve.

You'll learn:
  • How leaders are reframing their mindsets around efficiency, cost effectiveness and quality
  • Opportunities for driving improvements with benchmarking and clinical documentation
  • Diverse approaches to labor cost-reduction strategies

Source: Ensemble
Technology and artificial intelligence are rapidly transforming the healthcare revenue cycle, helping health systems achieve more accurate billing, streamlined workflows and improved financial performance. However, this innovation is also creating new challenges for organizations, particularly as payers increasingly use AI to deny claims.

Healthcare Executives from hospitals and health systems across the country discussed the future of revenue cycle functions and how their organizations are aiming to level the playing field with payers during a roundtable at Becker's 14th Annual Meeting.

Major themes examined during the conversation include:

  • Where RCM operations are heading
  • AI's role in revenue cycle functions
  • How healthcare executives are preparing now for future challenges

Source: Waystar

The majority of leading health systems — 73% — have more than four revenue cycle management partners, indicating ample opportunity to further improve efficiency and outcomes in the revenue cycle. 

To better understand how financial performance is affected by the management of multiple vendors, The Health Management Academy partnered with Waystar to conduct a study. 

Leaders from systems with over $2 billion in total operating revenue were either surveyed or interviewed for deeper insights on what contributes to a winning RCM strategy. 

We compiled their insights in this report, which covers:  
  • Why leading healthcare systems are moving toward RCM software consolidation
  • Key lessons on how to win with a platform strategy
  • What to look for in a new RCM platform and how to choose the right partner 

Source: VMG Health

Healthcare merger and acquisition activity remained steady in 2023 and is expected to accelerate through the end of this year. This forecast signals a transformative period for healthcare leaders, demanding acute awareness of emerging trends and strategic opportunities. 

VMG Health's report offers a comprehensive look at the healthcare M&A landscape in 2023 — and the outlook for 2024 — across 12 healthcare settings and specialties, including hospitals, post-acute care, behavioral health and private equity. 

Key topics coverage for each setting include:
  • M&A trends and notable transactions
  • Regulatory shifts
  • Reimbursement trends

Source: Multiview Financial Software
Healthcare organizations in 2024 need real-time access to financial data to inform and empower the decisions they have to make on a daily (and often hourly) basis.

Today's healthcare organizations face challenges that extend well beyond delivering excellent patient care. Increasingly stringent regulatory requirements regarding HIPAA and electronic record-keeping call for a robust healthcare enterprise resource planning software that does much more than provide accounting functionality and access to financial data.

This eBook dives into the latest trends and challenges to help find the right solutions for your organization.

Key learning points:

  • The evolving role of technology in healthcare finance
  • The challenges of legacy software in healthcare
  • HIPAA compliance considerations

Source: Strata
2023 was a year of recovery for U.S. healthcare organizations, as many worked to rebuild financial health following a challenging 2022. Even with revenue and margin gains, ongoing expense pressures slowed progress.

Despite continued challenges, healthcare leaders are optimistic about 2024, citing their top priorities as reducing costs, managing strategic and performance improvement initiatives, and managing service line financial performance.

In this whitepaper you'll learn:

  • CFOs' top priorities for 2024
  • How healthcare organizations are leveraging data
  • Strategies and opportunities for a successful 2024

Source: Cognizant
As many health systems operate on slim workforces and margins, denials continue to pose threats to efficiency. To meet growing demands in the revenue cycle, healthcare leaders should direct more time and attention to labor productivity using an essential tool: key performance indicators.

Knowing the relevant KPIs to monitor, however, isn't always clear amid increasing complexity and overwhelming amounts of available data.

This white paper breaks down nine recommended KPIs that healthcare leaders should track to improve organizational performance, the nuances of these measures and how to leverage technology to meet them.

Key points:

  • Leading KPIs, how to calculate each type and an action plan to put them to use right away
  • Guidance on the "why" behind each KPI and how to set realistic expectations applicable to their current situation — rather than simply following industry standards
  • Best practices for collaboration that can help sustain the process of collecting and analyzing the right KPI data and improve specific measures

Source: Experian
Healthcare organizations are making strides with patient access, though there is still much room for improvement, particularly in convenience and price transparency.

This report examined the perspectives of more than 1,200 healthcare employees, patients and guardians on the state of patient access in 2024, including:

  • How well patient access functions are managed in U.S. healthcare
  • What functions are best meeting patient and staff members' expectations
  • Providers' primary cause of denied claims
  • The biggest pain point for patients

Source: R1 RCM 
Medicare and Medicaid administration can be nightmarishly complicated with interconnected programs and requirements. Even for those well-versed in the fundamental rules, hidden pitfalls can lead to significant financial gains or losses, often in the millions.

The silver lining is that proactive steps can be taken to safeguard revenue and optimize reimbursement. This tip sheet presents healthcare finance leaders with five practical strategies to attain excellence in government reimbursement, encompassing: 
  • Fundamental pathways to follow for financial success
  • Tactical approaches to ensure ongoing compliance
  • Proven methods to maximize reimbursement potential

Source: Earned Wealth  

Selling a medical practice can be a difficult process to navigate. Without the right strategies and team in place, owners will likely leave substantial money on the table. This whitepaper outlines how owners can avoid this common mistake and highlights considerations when evaluating potential buyers. These concepts are brought to life in a two-part case study that showcases how an owner was able to increase a physician’s post-sale, after-tax net worth by 77%.

Key learnings:  
  • How practice owners can best position themselves in the market with a strategic buyer or private equity (PE) platform
  • The value that an investment banker-led marketed process brings vs a non-marketed process
  • Strategies to maximize personal wealth for physician owners through pre-sale and post-sale wealth planning


Source: Experian Health
Beyond clinical staff, labor shortages are putting significant pressure on the revenue cycle function at hospitals and health systems, leading to negative consequences on the bottom line and for patient engagement. 

This report uncovers findings from a survey of 200 employees responsible for staffing the revenue cycle function at provider organizations, demonstrating how chronic staff shortages of non-clinical staff affect the revenue cycle at their organization. Before the pandemic, the situation was concerning. Now, it's unsustainable.

Download the report to learn where there are opportunities to address top challenges and position your organization for long-term stability.

Sample findings: 

  • 96% of respondents indicated that payer reimbursements, patient collections -- or both -- were affected by staff shortages
  • More than 8 out of 10 respondents say the patient experience is worse due to staffing shortages 
  • 92% of respondents say new staff members make errors that negatively affect claims

Source: R1 RCM
Health systems are painfully aware of the complexities of revenue cycle management and understand the need for RCM partners. In fact, 93% of health systems rely on at least one RCM partner.

But there are different reasons for pursuing RCM partnerships and very different approaches to partnership. Which approach and partners are best for your organization?

Here are insights from new research conducted with the Health Management Academy:

  • 4 key reasons health systems pursue RCM partnerships
  • 2 primary approaches to RCM partnership, and the key differences between them
  • Factors to consider when vetting and evaluating RCM partnerships
  • Why so many leading health systems are considering enterprise RCM partnerships

The key takeaway: RCM partnerships are necessary but they're not all alike. Understand the differences to make the best RCM decision for your health system.

Source: Waystar
High deductible health plans (HDHPs) have shifted the already-complex payer reimbursement burden onto the shoulders of consumers who are unprepared to bear it.

Consumers, on the one hand, need increased support to understand their bills and figure out how to pay them. On the other hand, patients with more skin in the game are becoming more demanding about the quality of their customer experience.

These changes necessitate a new patient payment model that focuses on delivering convenience and clear communication to patients, driving both quicker payments and increased patient satisfaction.

Download this whitepaper to learn:

  • The current state of patient collections, with data
  • How to help patients take charge of their new responsibility
  • How to identify hidden coverage
  • How to increase the likelihood of quick, easy payment

Source: Optum
The economic landscape of the healthcare market has been forever altered by the COVID-19 crisis. Existing challenges have intensified, and the pace of change is accelerating, raising the bar for organizations to adapt strategically and quickly.

Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:

  • Meeting the consumer on their terms
  • Adapting to new competition
  • The growing role of strategic partnerships
  • Mastering the new indicators of growth
  • Tracking the spend of the health care dollar

Source: IngeniousMed
Operating health systems and physician practices has always been hard, but COVID-19 has created extraordinary profitability challenges in 2020. Lower volumes, changing case and payer mixes and greater operating margin anxiety make revenue optimization more essential than ever.

We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:

  • Tracking real-time practice COVID-19 volumes
  • Managing productivity and modifying physician incentive compensation
  • Capturing charges efficiently and accurately at the point of care
  • Improving throughput across the continuum

The white paper features expert views from:

  • Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
  • Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
  • Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC

Source: Halo Health
COVID-19 has pushed healthcare delivery beyond its breaking point, heightening the urgent need for accelerated patient care, improved clinical efficiencies and secure clinical communication with real-time critical patient updates.

Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.

In this white paper, you will learn about:

  • The impact and cost of COVID-19 on healthcare
  • How clinical collaboration platforms improved communication during COVID-19
  • Where you will see cost savings from leveraging clinical collaboration platforms
  • What to look for in a clinical collaboration platform in order to achieve savings
  • How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment

Source: Premier
Leading hospitals and health systems are committed to delivering high-quality care, despite persistent financial and staffing challenges. To deliver this level of care, organizations are using transparent, actionable data to examine their performance in a holistic way and implement plans for managing quality and patient safety improvement efforts.

Key lessons:

  • Objective, reliable performance data is key for benchmarking, quality improvement + more
  • Culture forms the foundation of high-quality healthcare delivery
  • With shared governance, team members at all levels play a role in quality initiatives
  • Systems and tools help to 'hardwire' the change around new quality processes

Source: Symplr
Provider credentialing and privileging are essential for ensuring safe, high-quality patient care. While healthcare organizations have access to enormous volumes of data that can support these processes, their healthcare operations are fragmented, so driving better patient outcomes requires synthesizing this information in meaningful ways.

During a Becker's Healthcare advisory call sponsored by symplr, hospital and health system leaders shared their organization's top challenges and opportunities related to credentialing and privileging, as well as how they are leveraging data to improve quality and safety.
Learn these lessons from this whitepaper:

  • Many healthcare organizations are data rich, but knowledge poor. How do health systems remove the "empty calories" from their datasets?
  • Organizational alignment is critical for effective credentialing and privileging. The need for data literacy can't be overlooked.
  • Many organizations struggle with attribution. Health system leaders must learn how to hold providers accountable for the care they deliver.
  • Standardized credentialing and privileging is essential. Strike the right balance between system- and industry-level standardization.

Source: Medtronic
Only 25% of nurses are aware of equity concerns related to medical devices such as pulse oximetry. Therefore, it is crucial for health systems to educate their staff on the correct usage of these tools to ensure accurate readings for patients of color.

This whitepaper provides an in-depth review of upcoming regulatory changes for pulse oximeters, along with strategies health systems can implement to improve the accuracy of patient readings and promote equitable care.

Key lessons:

  • Common challenges with pulse oximeter readings
  • Differences between current devices on the market
  • The role of provider education

Source: Smith Nephew
The 2.5 million patients in the US who develop hospital-acquired pressure injuries (HAPIs) every year cost the nation's healthcare system billions of dollars. However, a wearable device is significantly reducing the risk of PIs compared to standard of care.

A tiny, wearable monitoring device has demonstrated a 94% reduction in the risk of pressure injury, compared to the standard of care. This brief summary covers findings from a meta-analysis of nearly 4,000 patients.

Key learning points:

  • An overview of the LEAF◊ Patient Monitoring System
  • Why traditional, manual turn reminders are falling to the wayside
  • Results from sensitivity analyses

Source: Pacira BioSciences
Women today have enough to juggle without spending time in the hospital recovering from a surgical procedure. That's why outpatient providers are increasingly tapping multimodal pain management protocols and non-opioid medications to enable same-day discharges for a wide range of women’s health procedures.

Becker's ASC Review recently spoke with three experts about women's health procedures in the ASC and how innovative pain management products are transforming the patient experience. This whitepaper offers a summary of the conversation.

Key learnings:

  • ERAS protocols for women's health procedures
  • The benefits of same-day discharges for patients and providers
  • Upcoming reimbursement changes for non-opioids like EXPAREL

Source: RingCentral
Patients care about the clinical care they receive. And, increasingly, they're demanding more from their care experiences as well. With access to new technology and information, patients are eagerly vetting providers and practices for these organizations' ability to meet their needs and expectations.

Health systems must embrace these shifts to maintain their competitive edge now and in the future.

Learnings contained in this e-book include:

  • The primary factors patients consider in selecting healthcare providers
  • What the next generation of patient care means for security and compliance standards
  • The reliable technology solutions health systems need most in this environment

Source: Philips
A new study has found significant improvements in readmission rates and healthcare costs in ischemic stroke patients who were monitored with mobile cardiac outpatient telemetry, compared to those monitored with implantable loop recorders.

The research is based on an analysis of de-identified Optum claims data on patients who were hospitalized for ischemic stroke between 2017 and 2020. Download the full findings here.

Key findings:

  • Patients monitored with Philips Mobile Cardiac Telemetry - MCOT were at 38% lower risk for emergency readmission for ischemic stroke than those monitored with ILR at 18 months.
  • Patients monitored with MCOT following stroke had $27,429 lower average cost of care than those monitored with ILR.
  • In the 18 months following the incident stroke, patient survival favored those monitored with MCOT compared to those monitored with ILR.

Source: Cardinal Health
For infants in the NICU, the transition to independent oral feeding is a key milestone and often a last criterion before discharge. However, some infants need considerable support to develop the skill of non-nutritive sucking — one of the most complex and essential precursors to successful oral feeding. The effects of underdeveloped sucking skills can be profound for both the infants and their caregivers — including delayed transition to full oral feeds, increased length of stay in the NICU, altered neurodevelopmental outcomes and increased parental stress.

In this whitepaper, neonatal experts will share their experiences with feeding challenges for preterm infants and infants in the NICU, and they will recommend preventative measures that can be used in the NICU to address some of these difficulties.

Key discussion topics and takeaways:

  • Why infants admitted to the NICU often present with underdeveloped sucking skills and the importance of developing strong non-nutritive sucking abilities.
  • How underdeveloped sucking skills affect health or developmental outcomes for an infant.
  • What challenges families or caregivers may face once an infant with feeding difficulties is discharged from the NICU.
  • Resources, tools and preventative measures for hospitals and caregivers to address challenges with infants and feeding difficulties in the NICU.

Source: Thriveworks
A recent survey of consumers with a strong affinity to therapy commissioned by Thriveworks reveals that consumers are leaning into the hybrid world to seek and experience mental healthcare, with high standards for fit and quality care.

These key insights outline how consumers are most likely to seek mental healthcare, their preferences in delivery models and their expectations and desired outcomes in receiving care.

Key points:

  • Consumers rely on a mix of the healthcare system and digital tools to guide them in mental health decisions
  • Consumers want choice in how they participate in mental health, and they want covered services
  • Consumers demand high quality care and are prepared to shop for best fit

Source: Exact Sciences
When it comes to testing, many health systems limit their approach to focus on specific disease stages or cancer types. This strategy might be a way to fall behind as precision medicine advancements evolve.

To make personalized cancer care more accessible, organizations may consider effectively leveraging genomic testing, which can help identify potential clinical trial options and inform treatment alternatives.

This brief report outlines some ways organizations may make genomic testing more accessible to physicians and patients keeping cost-effectiveness and patient outcomes top of mind.

Key learning points:

Designing a comprehensive genomic testing program that could expand patients' access to cutting-edge care & improve financial results
Persistent challenges that prevent change and potential ways to address them
Good practices to integrate genomic testing into care pathways

Source: Cardinal Health
Adequate feeding is essential to recovery from critical illness and for improved outcomes. Read this report to learn about a next-generation feeding pump that enables efficient collaboration for multidisciplinary teams, and is designed to support nutritional delivery across the entire continuum of care. Versatile and adaptable, it can feed and hydrate, deliver thick formula, offer multiple feed and flush combinations, and capture and transmit feeding history.

Key learning points:

  • Risks of inadequate nutrition and malnutrition in patients
  • Challenges of determining a patient’s nutritional adequacy
  • How tracking feeding history supports adequate feedings at home

Source: Cardinal Health
Many hospital pharmacy leaders focus on drug prices alone. But the total cost of a drug is influenced by many other factors. Leaders know this, but they're pressed for time and often unable to complete deeper calculations that fully capture the drivers of total value for drug purchases.

Consider this scenario: A purchase seems to initially offer savings based on a price, but in the long run, those upfront savings prevent more significant total value that may stem from volume discounts and other agreement terms.

Now, more hospital pharmacy leaders are tapping technology to help them identify the total value of purchases, identify systemwide purchase savings strategies and track the performance of those initiatives.

This report covers:

  • The holistic drivers of total value on purchase price
  •  solution to support time- and resource-strapped pharmacy teams in managing medication inventories
  • How health systems are actually using the tool to affect total value

Source: Eli Lilly
As the U.S. population ages, health systems are readying to care for more patients with Alzheimer's disease. Early detection and quick time to treatment are critical to improve patients' quality of life, but systems are up against key barriers in being able to do so at scale.

Health system executives participated in a roundtable sponsored by Eli Lilly and Company at Becker's 14th Annual Meeting in April to discuss how they're positioning themselves to handle the complexities of Alzheimer's care. This report features key takeaways from the session.

Key learnings points:

  • Top obstacles in early detection
  • The approaches systems are taking to improve detection & diagnosis
  • How multidisciplinary teams and digitizing processes can enhance care coordination

Source: ServiceNow
Workforce concerns, capacity strains and heightened cybersecurity risks are underscoring an imperative for hospitals and health systems in 2024: driving efficiency — safely — with technology innovation.

At forward-thinking healthcare organizations across the U.S., clinical and administrative tools powered by automation, artificial intelligence and machine learning are showing promising results (think: increased capacity and patient satisfaction). And despite widespread financial challenges, clinical and IT departments are devoting significant time and resources toward innovation. They're confident these technologies will drive much-needed strides in care team efficiency, quality and patient safety, interoperability and streamlined operational processes.

These 10 recent articles highlight healthcare leaders' current concerns, tech investments and wins to date. They also shed light on where the industry is headed — and where organizations can't afford to fall behind.

Source: MCG
Making determinations about observation care in a manner that is clinically appropriate can be challenging amid a lack of unanimity on the structure and duration of such care. However, there are standards and rubrics hospitals can utilize when making critical decisions concerning patients in the emergency department.

Download this whitepaper where William Rifkin, MD, Associate Vice President and Managing Editor at MCG Health, breaks down the general framework around observation care, which aims to help users employ such care correctly to ensure patient safety and reduce friction with payers.

Key learning points:

  • Discussion of the intended duration of observation care
  • Comparing utilization patterns for selected diagnoses
  • Analyzing the stability of observation vs. inpatient rates (including a combined analysis of ED decision making for all potentially ambulatory diagnoses)

Source: Bluesight
Like many health systems, Norfolk, Va.-based Sentara Health was challenged with how to optimize drug spend without adding to their staff's already demanding workloads.

Seeking a more efficient and effective tool than their wholesaler analytics platform, Sentara opted to implement a new drug spend optimization platform. The decision helped detect overcharges, simplify the credit and rebill process and identify lower-cost alternatives. Within five months, Sentara eliminated more than $1 million in annual drug spend.

This brief report delves into how the system achieved such significant savings.

Key learnings:

  • The advantages of utilizing a spend optimization platform
  • Best practices behind the success of Sentara's software implementation
  • Benefits of leveraging both a supply chain expert and software to optimize purchasing workflows and drive savings

Source: Capsule Technologies
Hospitals are fighting an ongoing battle against unrecognized patient deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis, unplanned extubation and other preventable conditions. In this whitepaper, we will review the scope of these patient safety matters, inadequacies of current practices, the emergence of clinical surveillance and a strategy to implement continuous clinical surveillance that helps enhance patient safety and outcomes.

Key points that readers will learn include:

  • The clinical and financial impact of alarm fatigue and these adverse patient conditions
  • How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
  • Published results that hospitals have achieved with continuous clinical surveillance

Source: Straumann Group
For many DSOs and dental private practices, several patient and operational challenges prevent optimal performance. Meeting patients' growing expectations is a struggle, and functions related to scheduling, revenue cycle management and IT costs are posing significant barriers to smooth operations.

Becker's Dental + DSO Review recently spoke with Sadiye Akturk, global solutions ambassador at Straumann Group DSO Global, to explore how cloud-based dental practice management technology can address the pressing challenges facing these organizations.

Learn how a cloud practice management system can:

  • Make it easier to monitor performance across multiple locations and view real-time analytics.
  • Increase production at your dental organization.
  • Help reduce day sales outstanding.

Source: SourceClub
To be successful, every DSO must strive for a strong and dynamic procurement strategy. Large rapidly growing specialty DSOs are no exception.

One multispecialty DSO with more than 180 locations was able to save about $3 million annually by executing a strategic procurement initiative that drove savings towards their bottom line and increased ordering efficiencies among their practices in the process. This was all done while maintaining physicians' and clinicians' autonomy regarding clinically sensitive items they have access to.

Download the case study below to learn how SourceClub helped this multispecialty DSO save millions and achieve success

Source: DentalRobot
Today's most significant business operation problem in dental offices is repetitive, consistent, and boring manual processes and tasks. DentalRobot solves this problem with its proprietary automation platform specially designed for dental practices, and its unique approach of Pre-Built Robots and Automated Workflows.

Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.

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