Whitepapers & E-Books

The following whitepapers and e-books have been made available to readers of Becker's Hospital Review. Click on a category below to see the whitepapers and e-books available on that topic.

Source: Cardinal
McLaren Health Care standardized their non-acute supply chain with Cardinal Health’s support. This case study shows how a whole system approach to supply chain, paired with the right leadership, communication and distribution partner, leads to an efficient protocol with continuous improvement.

Discover how you can transform your own supply chain strategy with these non-acute best practices and key learnings, including the use of data and increased visibility. Read this case study to learn more.

Source: Intuitive
ASCs need to keep up with the latest technological developments in order to drive revenue and attract patients. With the global robotic surgery market on the rise, many ASCs are looking to robots to thrive.

The opportunity for greater surgical volumes is ripe for minimally invasive procedures performed in ASCs.

Although robotic surgeries are a costly investment, the migration of procedures to the outpatient setting can ensure a return on investment.

This white paper from Intuitive Surgical, manufacturer of the da Vinci robotic surgery platform, will offer best practices in adding a robotic surgery line to your ASC.

Source: Surgical Directions
COVID-19 has clearly demonstrated that hospitals rely on surgical services to drive financial results. Even as the pandemic subsides, ongoing case surges are leading todips in OR volume that reduce hospital revenue and erase profitability.

While the OR is “ground zero” for recent financial problems, it also represents the best opportunity to rebuild hospital margins. In fact, better-performing hospitals are now leveraging surgical services to launch a sustainable financial recovery.

Disruptions in the OR workforce, changes in the surgery market and other factors have complicated the path to recovery. To rebuild surgical services revenue, hospital executives need to plan and execute a complete OR reset.

This report details for hospital executives how to lead a post-pandemic financial recovery by reinvigorating OR performance and reworking OR strategy.

Source: Cardinal Health
With more procedures now performed in the outpatient space than ever, it is critical for facilities to operate at an optimal level. With the right tools and expertise, simple changes to pack programs can boost cost effectiveness and eliminate waste.

This whitepaper offers quick insights into how one surgery center with 12,000 cases annually achieved $100,000 in savings through simple changes to their pack program.

Download to learn more.

Source: Yes Health
With 6 in 10 American adults managing a chronic disease and millions of others at risk, health insurance companies are looking for strategies and tools to help members get and stay healthier. Engagement is key.

Health plan leaders in the areas of quality, clinical, prevention, health engagement and population health will find this case study a helpful resource in determining the types of member benefits they should offer.

It walks through a successful chronic disease prevention program and how it used three member engagement strategies to meet its goals:

  • Member buy-in and goal setting
  • Assisting and advising
  • Accountability and follow-up

Source: Zelis
Healthcare has never been static — both the practice of medicine and models of care have constantly evolved. However, advancements in technology and the COVID-19 pandemic may have brought the industry to an inflection point. In this moment, health plans are uniquely positioned to drive healthcare transformation.

This collection of 10 articles touch on the significant challenges and opportunities health plans face in this transformative moment. Topics include the state of Medicare Advantage markets, population health and regulatory policy.

Healthcare transformation is here. These articles offer an overview of where the industry is and where it might be headed.

Process Improvement
Source: Conduit
Healthcare access and patient transfers have been a challenge in healthcare for decades. The pandemic has amplified the severity of these challenges amid unprecedented surges in demand and widespread staff shortages and burnout.

Many stories have emerged about hospitals struggling to transfer patients to appropriate sites of care. In some instances, the consequences have been deadly. These tragedies shed light on the need for a new approach to patient transfers that alleviates staff burden, improves rapid access to acute care and closes care gaps.

In a recent advisory call, industry leaders discussed how healthcare organizations optimize transfer services with the right data and technology to retain patients and galvanize growth.

Key takeaways from the discussion are featured in this whitepaper and include:

  • The top transfer center challenges for health systems
  • The benefits of implementing a centralized patient transfer center model
  • How to use data and technology to retain patients and optimize hospital system growth
  • How to make it easier for patients to access the care they need when they need it

Source: MDVIP
Health systems are searching for innovative ways to attract and retain patients. One often untapped opportunity is offering executive wellness services to local employers who have a vested interest in making sure their company leaders are healthy. A recent Becker's/MDVIP survey found just 31 percent of participating healthcare organizations operate such a program.

Executive health programs can give health systems a strategic competitive advantage and generate a predictable, currently unrealized revenue stream. However, operationalizing these programs can be taxing on existing resources, so having an expert partner in this endeavor can save you time and money opening a new entry point into your system.

Download this white paper to:

  • Identify the growing market need behind the development of an executive health program
  • Understand how executive wellness services address recent workforce and healthcare landscape changes fueled by the pandemic
  • Assess the upside potential to health systems, community businesses and C-suite employees by offering a corporate wellness program
  • Determine how to evaluate the best partner to help you implement an executive health service line

Source: Notable Health
Like many health systems, Fort HealthCare’s ambulatory surgery center was struggling with mounting prior authorizations – 2X the volume of work compared to staff onsite. 38% of calls to one of their busiest clinics were going to voicemail, creating a negative feedback loop – patients would end up calling multiple times, resulting in double the work for the same patient.

Using Notable’s intelligent automation platform, Fort HealthCare is digitizing the front end of the patient experience and all areas where staff traditionally engage in manual processes. This includes prior authorizations, registration, and pre-visit planning.

Download the case study to learn how Fort HealthCare:

  • Digitized the front- and back-end registration process, automating 91% of prior authorizations
  • Deployed an automated prior authorizations workflow in just 4 weeks
  • Reduced cancellations by more than 5%

Source: Amplifire
EHR training in its traditional form is not only outdated, but costly for health systems. The more time it takes for your clinicians to master training, the more time is lost in productivity. By using an adaptive eLearning solution that responds to individual needs and knowledge gaps, health systems can improve EHR proficiency and get clinicians back on the floor faster.

This case study outlines how UCHealth cut training time by 56 percent and saved millions of dollars in the process by harnessing the power of personalized learning.

In this case study, you'll learn how to:

  • Significantly reduce EHR training time
  • Improve EHR proficiency
  • Increase clinician learning satisfaction
  • Gain a measurable training ROI

Source: Phreesia
Every healthcare organization struggles with patient no-shows. As many as 30 percent of patients may not show up for their appointments, creating operational and financial challenges that can ripple across an entire organization. In the U.S. alone, no-shows cost the healthcare industry billions of dollars every year between lost revenue and patient attrition.

For all these reasons and more, it is critical that healthcare organizations tackle no-shows head-on. This whitepaper outlines how positive, consistent patient engagement can minimize no-shows and offers concrete steps that healthcare organizations can take to ensure patients feel prepared and informed about their upcoming visit.

Read this whitepaper to learn about:

  • The 7 most common reasons that patients fail to keep their appointments, and how to address them
  • Messaging and outreach strategies for reducing no-shows
  • How to engage patients in their care without creating more work for staff

Source: Notable Health
For years, hospital and health system executives have focused on the Triple Aim of stronger engagement, superior outcomes and efficiencies in costs. To that end, healthcare providers have made significant technology investments. Despite all the benefits these solutions provide, leaders are still grappling with the same challenges. But there is one challenge the healthcare system hasn’t fully addressed: the increasing administrative burdens facing providers and staff.

This whitepaper describes how addressing the dual mandate—improving the experience of both healthcare consumers and healthcare workers—through automation can help leaders finally make serious progress toward the Triple Aim.

Download the whitepaper to learn:

  • The market forces driving the healthcare industry towards automation
  • How automation is the antidote to manual workflows, vastly improving engagement for staff and patients
  • The journey of one midwestern hospital that is saving 24 minutes of staff time per patient visit with a 91% patient satisfaction rate through automated patient intake

Patient safety is a primary concern for all health systems and medical devices play a critical role in supporting the safe and effective delivery of patient care.

Key Takeaways:

  • Health systems can support medical device availability through optimized preventative maintenance schedules and standardized workflows.
  • Dedicated monitoring and remediation of OEM-reported FDA alerts and recalls can minimize the potential impact on device availability and patient safety.
  • Patient safety should be a key consideration throughout a health system's capital planning process 

Source: Livongo
Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions.

Results include:

  • A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
  • Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
  • Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI

Source: Collective Medical
Before COVID-19, the opioid epidemic was the nation's most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar.

Learn how eight organizations across the country have used technology and collaboration to achieve the following:

  • 61 percent reduction in opioid prescriptions
  • 32 percent reduction in opioid deaths
  • 50 percent decrease in emergency department visits for patients with high utilization patterns
  • $34 million in cost savings

This downloadable whitepaper will cover:

  • Four proven strategies for addressing the opioid epidemic on an organizational and community level
  • Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
  • How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings

Source: B.E. Smith
Did you know that Houston-based Memorial Hermann Health System named David L. Callendar, MD, as their new president and CEO and that Kaiser Permanente appointed Prat Vemana as their chief digital officer, a newly created role in August 2019? There were also a handful of unique positions filled this quarter!

The second quarter of 2019 continued to have exciting healthcare executive moves, including more than 50 CEOs and presidents who stepped into new roles, retired, or resigned during the quarter. Altogether, at least 122 hospital and health system C-suite executives were on the move during this time of the year.

Keep track of all the 2019 second quarter C-suite executive moves with this report.

Health IT
Source: IBM
The COVID-19 pandemic has laid bare some of healthcare's most entrenched limitations, including a reliance on in-person visits, staffing shortages and a tendency to exclude IT from conversations about the organization's overall goals.

During Becker’s Hospital Review’s 12th Annual Meeting, in a session sponsored by IBM Watson Health, three company leaders — Steve Vance, provider senior business development executive, Danielle Sebastian, implementation manager, and Anna Moore, product manager — led a roundtable discussion about the impact of those limitations on the parties involved and steps organizations can take to course-correct. This whitepaper reviews the 4 key takeaways from that discussion.

Source: DocuSign
In today’s competitive recruiting market, healthcare organizations and staffing companies need to hire and onboard the best professionals while being nimble and efficient. Investing in digital healthcare tools will save you time and cut costs while delighting your candidates and improving your security and compliance.

Get this report and discover the top five use cases for digital healthcare staffing.

Applicant tracking systems (ATS)
Offer letters

Please fill out the form to download the whitepaper.


Source: Olympus CELERIS
The site of care for many ear, nose and throat procedures is shifting from the hospital to outpatient settings. While physicians see advantages to moving procedures out of the hospital environment, they are also grappling with the rising costs of practicing otolaryngology and performing procedures in an office setting.

As this shift occurs, many physicians are seeking new innovations to reduce costs, perform at a higher level and offer care to larger numbers of patients.

This whitepaper features insights from three leading otolaryngologists about the challenges
facing their practices and how they're adopting a new, single-use approach to microdebridement to create a positive clinician and patient experience.

Key takeaways:

  • Challenges and opportunities of shifting ENT procedures to the office
  • How single-use microdebriders can expand the scope of ENT care delivered in-office and reduce cost of care

Source: Amwell
The U.S. is in the middle of widespread mental health crisis and there isn't enough help to go around. Nearly 40 percent of the country's population lives in a mental health professional shortage area. It's time for healthcare leaders to think differently about how these patients receive care.

Combining in-person, virtual and automated care to not only strengthen the patient experience but deliver better care with improved outcomes. Take a walk through a patient journey and see how care modalities are combined to create a seamless user experience within acute and outpatient settings, all the way to automated and virtual care in the home.

In this infographic you will walk through one patient’s behavioral health journey as they:

• Receive acute psychiatry care in the emergency department and in-patient unit
• Are entered into a virtual outpatient program
• Enter maintenance mode, including therapy at home, coaching, and self-directed care
• Trigger an escalation from automated to virtual care

Source: Salesforce
Healthcare organizations often struggle with data integration. It can be difficult to harmonize different sources and categories of data, adhere to rigid compliance requirements related to patient privacy, and manage the sheer volume and velocity of data growth.

However, data integration is more important than ever in healthcare, especially for marketers, who are looking to move away from relying on second- and third-party aggregated data to select target audiences. In the age of personalized, organic customer experiences, healthcare marketers are aiming to make their outreach strategies more individualized.

During a Becker’s webinar held in January and sponsored by Salesforce, data integration experts discussed the importance of having a HIPAA/GDPR-compliant customer data platform for driving more personalized engagement.

Download the whitepaper to learn how customer data platforms ​​help meet evolving marketing and user engagement needs by:

  • Delivering on expectations for personalization
  • Ensuring privacy
  • Providing trusted, compliant communication

Source: Hyland
The average healthcare organization stores 21 petabytes of data: roughly the equivalent of 20 million stuffed, four-drawer file cabinets. Yet, few hospitals and health systems can access and use the information when and where they need it.

As this already massive volume of data is expected to more than double in the next three years, many wonder how they will keep up.

Download this ebook, authored by IDC, for a powerful, visual look at trends, surveyed data, predictions and benefits.

Here's what you'll get:

  • The hottest topics among healthcare providers today
  • The benefits of connected content— and how to build your business case
  • The 9 key next steps to get you there

Source: ServiceNow
The mission of today's healthcare leaders is clear — support overburdened clinicians, improve the patient experience amid rising consumerism, and reduce costs while advancing clinical excellence. Digital tools can help, but there are open questions about how to best prioritize and leverage these solutions.

These 10 articles examine current challenges and opportunities in the healthcare experience. Collectively, they amount to actionable guidance for digital health investment. Articles include:

  • The top-rated hospitals for patient experience, state-by-state
  • Game-changing EHR improvements at Intermountain, UCLA, and 6 other systems
  • How one hospital CIO managed to grow his ranks during the pandemic

Source: Apixio
Prior authorization is a complex process by which payers determine the clinical appropriateness of procedures, prescriptions, and referrals. However, the current process is a significant drain on an already strained U.S. healthcare system costing between $23 and $31 billion a year. This is a big problem to tackle as it involves providers, payers, and patients.

Specifically, health plans are currently spending valuable time and resources manually reviewing authorizations, which is a time-consuming process that can delay treatments — or worse, be an obstacle to care. Not only this, but with manual reviews estimated costs between $20 to $50 per prior authorization clinical review.

This white paper outlines how payers can automate the prior authorization process to lower administrative burden and operational costs while enabling the delivery of faster, more efficient care.

Healthcare providers are using technology to help their patients make informed decisions, engage more effectively with caregivers, and reduce the incidence of readmission.

In this E-Book, you’ll learn five key trends affecting how providers give care and gain an understanding of how technology is turning passive purchasers into active healthcare consumers.

This E-Book explores the benefits of:

  • Online support communities
  • Self-monitoring apps and devices
  • Performance scorecards
  • Interactive online health education

Source: BioFourmis
The COVID-19 pandemic necessitated the growth of and proved the value of hospital at home programs. As of March 2022, 92 systems comprising 203 hospitals were approved to participate in CMS' Acute Hospital Care at Home Program. And it’s projected many more healthcare systems will follow as they look to improve patient outcomes and reduce the cost of care.

The number of companies providing remote care software and services continues to grow, leaving hospitals with a myriad of options to consider as they navigate delivering acute care in the home. An AI-powered, FDA-cleared analytics engine capable of predicting clinical exacerbation is one platform component that many providers see as critical to effective remote patient management.

This insightful report outlines key success factors in developing a hospital at home program as well as how artificial intelligence and machine learning is accelerating the expansion of these programs.

Key learning points:

  • An overview of CMS requirements for its Acute Hospital Care at Home Program
  • How an end-to-end AI platform supports earlier interventions, thereby improving outcomes and lowering costs
  • Steps and considerations to adopt and scale an acute care at home solution

Source: Iris Telehealth
In a future where virtual care options are expected and not just “nice to have,” it’s time to make sure you’ve incorporated a formal, sustainable telepsychiatry program into your organization.

We put together this whitepaper to guide you through that process. It addresses:

  • Why you should consider telepsychiatry
  • Considerations for your needs assessment
  • The questions you should ask telepsychiatry vendors
  • How you can streamline program implementation

Whether you’re revamping your existing program or building one from the ground up, these insights can help you successfully go through this process and alleviate pressure on your EDs.

Source: Amwell
As we emerge from the pandemic, healthcare providers are reassessing their telehealth needs, with a focus on technology consolidation, enterprise solutions and a streamlined experience for patients and clinicians. That means starting with the EHR.

In this whitepaper, two health systems share how they leveraged Cerner and Amwell's strategic collaboration to bring telehealth and the EHR together. At Fisher-Titus Medical Center in Norwalk, Ohio, embedding telehealth in the EHR helped the health system develop a virtual rooming process that strives to replicate the in-person care experience for its providers. University of Tennessee Medical Center recognized that an app-based program required separate patient logins. To circumvent this issue, in collaboration with Cerner and Amwell, UTMC implemented the embedded solution to streamline the patient experience — part of which included invites coming from text or email without additional app downloads or logins.

Read the whitepaper to learn:

  • How health systems are integrating telehealth into the EHR to streamline patient and provider experiences
  • How two health systems successfully brought telehealth and the EHR together
  • How telehealth should set its sights on integration across the care continuum

Source: NextGen
Orthopedic practices require robust interoperability workflows to support care, as interoperability services make it easier for orthopedic providers to receive referrals, retrieve updated medical records and exchange consultation notes with primary care providers. 

There are some unique interoperability considerations for orthopedic practices, so practices must take care to ensure they are choosing the right solutions. Download this article to learn the four interoperability keys for orthopedics.

In this article you'll learn why orthopedic interoperability workflows must consider:

  • Referrals and transitions of care
  • Imaging integrations
  • Unique device identifiers
  • Plug and play integrations

Source: CareSignal
Population health executives face two headwinds when trying to improve outcomes and lower costs: staffing challenges and ever-larger populations that require care management under value-based care models. Leaders at health systems and physician groups must extend proactive care to rising-risk populations to bend the cost curve, but need the proper tools to do so.

Discover how Midwest Health System transformed their care management strategy with Deviceless Remote Patient Monitoring, centralized 24/7 care management teams, and streamlined workflows to reach more patients, faster, and with less resources. Over 35,000 patients participated and claims analyses showed a total medical cost reduction of over $30 million.

Read this case study to learn how to:

  • Overcome common cost, logistics, and enrollment challenges when scaling RPM to tens of thousands of patients by going Deviceless
  • Build an automated post-discharge workflow enabling outreach and enrollment to every patient, regardless of risk status, within 3 hours of discharge, with no lift from the care team
  • Help population health care managers manage 10x the national average patient caseload by transforming care management from a manual outbound call model to an automated inbound

Source: Savista
An EHR is one of the biggest investments a provider will make, costing millions, or even billions, of dollars. As organizations continue to seek rising efficiencies and decreasing cost, the need for a single technology becomes even more critical.

When bolting on additional technologies, it becomes nearly impossible to serve as a single point of data-based truth to the organization. With a properly implemented EHR, hospitals will see clearly defined performance and insights that facilitate better, faster decisions in the organization, compared to the lengthy process of compilation, validation and data debate.

Complete the form to get the whitepaper to learn how to:

  • Build long-term strategic partnerships that enhance the success of the EHR implementation.
  • Understand how to improve clinical outcomes, optimize operations, and enhance user and patient satisfaction through the EHR.
  • Discover best practices that result in timely billing, fewer denials, enhanced patient accessibility and overall improved customer satisfaction.

Source: Change Healthcare
In enterprise imaging, the cloud can enable an integrated, agile and secure approach to infrastructure — one that alleviates maintenance and update challenges, enables faster access to archives and empowers data and workflow innovations that drive better care.

But there’s a big difference between “cloud-based” and “cloud-native” platforms. For most healthcare organizations, a cloud-native solution provides superior benefits over tactics such as managed services or lift-and-shift to the cloud.

Download this visual white paper authored by Frost & Sullivan to discover cloud migration strategy success factors and learn:

  • Short- and long-term benefits that cloud-native can deliver that other cloud-based technologies cannot
  • Critical success factors for evaluating potential partners
  • Security and efficient data migration considerations
  • Business case considerations and ROI expectations

Source: TeamDynamix
Most healthcare IT service desks are spinning their wheels when dealing with procedural and repetitive ITSM tasks like user management, onboarding/offboarding, name updates, and so on. This is changing with automation.

A recent market study from InformationWeek and TeamDynamix details challenges and priorities for IT professionals right now. Here are some highlights from the survey:

  • Only 8% of organizations operate with a very high level of maturity where their ITSM technology is fully optimized
  • The heavy reliance on IT to administer ITSM systems tops all challenges, which was named by 44% of respondents
  • A lack of automation was the second most challenge burdening teams, which was named by 41% of organizations
  • 36% of organizations said one of their biggest challenges was in integration and workflow management

Download this market study to read the full market report, benchmark against your peers, and to gain insight into how you can reduce resource drain.

Source: InVita
Did you know that hospitals and suppliers lose up to $5 billion annually on implantable devices due to waste and ineffective supply chain processes? Why? Largely because supply chain managers and other stakeholders haven’t had the ability to see the big picture—wide data and implant lifecycle analytics.

Until now, disparate, and disconnected data created operational blind spots making cost control and efficiency unattainable.

If you want to reduce waste and recover resources, gaining 360-degree visibility is a good place to start. Software can help:

  • Identify the cost implications behind hidden data.
  • Aggregate data from across the implant lifecycle, including explants, recalls and warranty claims processing.
  • Automate processes and present key data in a meaningful way that help hospitals and health systems cut the substantial cost.
  • Make visible the information for enterprise-level strategies that lead to impressive bottom-line results.

Source: Premier
Innovation is becoming increasingly essential in healthcare operations, life sciences research and patient care. This change is leading institutions to take a new approach to healthcare that optimizes data, technology and analytics to transform the current system. PINC AITM is helping drive this transformation.

PINC AITM intelligence engine is a technology and services platform that leverages artificial intelligence, natural language processing (NLP) and machine learning to produce evidence-based insights at the point of care. Premier's value-based care focuses on improving healthcare quality through technology tools, while PINC AITM's margin-improvement solutions find and eliminate unnecessary spending, waste and inefficiencies.

With PINC AITM, organizations face a more stable future through the optimization of data, technology, services and scale. Premier understands healthcare and has the tools, data and innovation to power the significant changes health systems need. PINC AITM solutions enable multiple technologies to work together to optimize performance and accelerate healthcare innovation.

Uncover new value with PINC AITM. Download our e-book now.

Source: Doximity
The rise in the adoption of telehealth reflects numerous health, demographic, economic and societal factors affecting physicians and consumers alike. Hospitals and health systems throughout the U.S. are facing staffing shortages while demand for better access to healthcare increases, especially in rural communities.

With the uptick in the number of patients (55 percent in 2021, compared to 40 percent in 2020) reporting that telemedicine provides the same or better quality compared to in-person doctor visits, it’s clear that telemedicine, with its convenience and favorable cost/reimbursement, continues to deliver a much-needed solution to a host of healthcare challenges.

Download the full report and learn more about:

  • The 79 percent of patients who prefer to receive a notification when their provider is ready to see them, rather than wait in a virtual waiting room.
  • Mobile devices and why they are still the telehealth platform most preferred by patients.
  • Telemedicine platforms that optimize for audio-only patient access allow for more equitable provision of virtual care services.

Source: UiPath
Healthcare automation is progressing like never before—in terms of the technology itself and the ways it’s delivering new growth and profit.

UiPath gathered insights from analysts, partners, customers and its own marketing, sales, product, partnership and customer success teams to determine 10 key automation trends. These trends present a picture of the years to come, the many possibilities automation presents and what hospitals need to take to take advantage.

Download this whitepaper to learn how:

  • Task-based workflows are emerging as alternatives to business-application-based workflows
  • Semantic automation revolutionizes robotic process automation
  • CIOs are raising automation to the enterprise level

Source: Rectangle Health
As practices watched their patient volume rapidly decrease and physical therapy appointment cancellations soar, administrators, physicians, and staff had difficult decisions to make about how they would proceed with providing care. In this paper, you’ll learn how leaders in the orthopedic space helped their organizations come to realize the value of technology and how they will continue to embrace it.

Source: R1 RCM
Hospitals and health systems are operating in a new healthcare environment where market pressures and changing federal policy is leaving little room for errors. A standardized and integrated RCM strategy can drive a health system's financial performance and minimize administrative burdens.

This white paper from R1 RCM will offer best practices to help health systems jump-start their financial recovery efforts. You will learn how implementing standardized processes, automation-driven technology and transparency allows hospitals to thrive financially.

Source: RevSpring
With inflation rising and stretched paychecks, healthcare organizations must be thoughtful about how they reach and communicate with patients regarding medical bills.

To drive better payment results , healthcare organizations must shift to thinking of patients as travelers. Instead of viewing a fully paid balance as the fastest way to a destination, data analytics enable organizations to identify patients that may need to take a slower route, or payment plans, to pay their bills. Effective use of analytics can also pinpoint patients who would benefit most from financial assistance.

Download this short guide to learn more about the benefits actionable intelligence provides. Key learning points:

  • How tailoring billing statements can lead to receiving payments an average of 15 days sooner
  • How linking analytics with appropriate OmniChannel strategies for each patient increases self-service payments by an average of 6.5 percent
  • How the precise use of dynamic patient portals can generate $250,000 to $2.33 million more in additional revenue

Source: Optum
There's never been a more urgent need to build a stable and sustainable health system. As healthcare leaders look forward, they see many familiar challenges, including margin pressures, consumerism and growth. But they also see some new ones, including an even tighter labor
market and greater demand for enhanced technology-enabled experiences.

This e-book will help get you started prioritizing the path toward a sounder financial footing. Seize the opportunity to truly meet the needs of everyone in your community by mastering the five fundamentals for financial performance in a new era of health care.

In this e-book, you'll learn how successful healthcare organizations handle their:

  • Cost management
  • Revenue integrity
  • Workforce optimization
  • Digital infrastructure
  • Growth strategy

Source: PrimaHealth Credit
The cost of dental care can be prohibitive for many patients. Instead of coming in for regular care, many decide to delay treatment until their dental care needs become urgent. At the same time, dental practices must juggle relationships with multiple finance companies to help patients pay for the care they need. All of this results in uncomfortable patient conversations and added administrative burden for staff.

During a February advisory call hosted by Becker's Dental + DSO Review, a group of DSO leaders — including several CEOs — discussed current pain points related to patient financing and potential solutions. This article contains five key takeaways from the conversation.

Learnings include:

  • Why patient financing presents a challenge for most DSOs
  • Why juggling multiple agreements with finance companies creates administrative burden for staff.
  • Why staff training is essential to supporting a better patient financial experience.

Source: InstaMed
The Trends in Healthcare Payments Annual Report is distributed every year to start a conversation and be a catalyst for change. This year, the report shows that the impacts of the pandemic are still felt in every corner of healthcare — only digital growth seemed impervious to the constant changes of the pandemic.

The year's report explains how the turmoil of the pandemic is continuing to affect trends in healthcare payments, as well as displaying data that paints a clear picture of what healthcare needs to move forward.

Download the report to learn more about:

  • How efforts to improve price transparency fall short
  • The role that social determinants of health play in the payment experience
  • The changes needed to advance digital channels in healthcare

Source: AMN Healthcare
Many trauma centers fail to capture a significant percentage of trauma activation charges, which leads to lost revenue.

Proper reimbursement depends on appropriate documentation and reporting.

AMN Healthcare Revenue Cycle Solutions delivers significant benefits. When AMN Healthcare partners with trauma centers, it leverages optimal reimbursement necessary for financial stability. A positive financial impact from a successful billing program can transform a trauma service from a cost center into a revenue generator.

Source: Allscripts
From leveraging artificial intelligence and other logic solutions to practicing revenue cycle management optimization advice, this white paper features the voices and perspectives of designers and managers who work across disciplines to ensure organizations can regain a solid financial footing. These experts deliver a comprehensive look into the many factors organizations should consider as they begin rebuilding and looking toward the future.

This Allscripts whitepaper explores topics including:

  • How logic-based solutions drive better operational outcomes
  • Accelerating revenue cycle optimization
  • Perioperative supply conservation post COVID-19
  • Artificial intelligence and bot technology in revenue cycle processes

Source: Waystar
The rise of consumerism in healthcare adds yet another dimension to an already challenged revenue cycle. With ever-changing rules regarding patient benefits and payor reimbursement, providers need to find a way to successfully work around the uncertainty.

Download this whitepaper to learn:

  • How to turn the challenges of consumerism into opportunities.
  • How to create a flexible, personalized payment experience.
  • How to engage patients across multiple channels.

Source: Waystar
High deductible health plans (HDHPs) have shifted the already-complex payer reimbursement burden onto the shoulders of consumers who are unprepared to bear it.

Consumers, on the one hand, need increased support to understand their bills and figure out how to pay them. On the other hand, patients with more skin in the game are becoming more demanding about the quality of their customer experience.

These changes necessitate a new patient payment model that focuses on delivering convenience and clear communication to patients, driving both quicker payments and increased patient satisfaction.

Download this whitepaper to learn:

  • The current state of patient collections, with data
  • How to help patients take charge of their new responsibility
  • How to identify hidden coverage
  • How to increase the likelihood of quick, easy payment

Source: Multiview Financial
Multiview Financial believes healthcare finance teams will move beyond providing balance sheets, income statements and cash flow projections. Finance teams will become the stewards of data across an organization. As healthcare continues to adapt to technological, environmental, social and governance shifts across the globe, facilities will need to understand how this impacts their day-today and how to measure it.

This measurement will come in the form of having real-time and immediate financial data. And this will create an evolution that will help healthcare finance teams get out of the back seat and steer the strategic direction of a healthcare organization.

Download this eBook to learn a myriad of insights, including:

  • The Future of a Data-Driven Healthcare Finance Team
  • Healthcare Accounting: Using Agility to Fight the Status Quo
  • What is a Healthcare ERP?


Source: Optum
The economic landscape of the healthcare market has been forever altered by the COVID-19 crisis. Existing challenges have intensified, and the pace of change is accelerating, raising the bar for organizations to adapt strategically and quickly.

Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:

  • Meeting the consumer on their terms
  • Adapting to new competition
  • The growing role of strategic partnerships
  • Mastering the new indicators of growth
  • Tracking the spend of the health care dollar

Source: IngeniousMed
Operating health systems and physician practices has always been hard, but COVID-19 has created extraordinary profitability challenges in 2020. Lower volumes, changing case and payer mixes and greater operating margin anxiety make revenue optimization more essential than ever.

We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:

  • Tracking real-time practice COVID-19 volumes
  • Managing productivity and modifying physician incentive compensation
  • Capturing charges efficiently and accurately at the point of care
  • Improving throughput across the continuum

The white paper features expert views from:

  • Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
  • Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
  • Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC

Source: Halo Health
COVID-19 has pushed healthcare delivery beyond its breaking point, heightening the urgent need for accelerated patient care, improved clinical efficiencies and secure clinical communication with real-time critical patient updates.

Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.

In this white paper, you will learn about:

  • The impact and cost of COVID-19 on healthcare
  • How clinical collaboration platforms improved communication during COVID-19
  • Where you will see cost savings from leveraging clinical collaboration platforms
  • What to look for in a clinical collaboration platform in order to achieve savings
  • How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment

Source: Cardinal
Ensure your team is protected with the right PPE today.

There are many myths surrounding personal protective equipment (PPE) today. Work with trusted experts who have the industry knowledge to help keep your staff protected at every step of the way.

Download the infographic to discover the answers to important questions including:

  • When is PPE required in my facility?
  • Is one piece of PPE all that is needed?
  • Where can I get the PPE I need?

Source: Smith Nephew Leaf
Staffing challenges mean it’s increasingly difficult to maintain on-time patient turning and prevent pressure injuries. Fortunately, the latest guidelines detail recommended prevention protocols and promote new technology that can remind staff of turning times.

In this paper, see:

Highlights of the guidelines in an easy-to-read format.
A comparison between auditory cueing and wireless patient monitoring technology.
A case study showing how wireless patient monitoring improved efficiency for nursing staff and significantly reduced HAPI incidence in a 145-bed general hospital.

The first patient monitoring system designed to aid pressure injury prevention protocols is the LEAF◊ Patient Monitoring System, which combines wearable patient sensors with a user interface, offering:

Personalized care for each patient
Digital turn reminders (in room and at the nurses’ station)
Confirmation that patient turns have sufficiently offloaded pressure
Automatically generated reports

Source: Accureg
KSB Hospital took a hard look at their patient access department and realized that the status quo had to go. Read this case study to learn how KSB prevented $800,000 per month in denied charges, saving the organization $20 million in revenue.

Using AccuReg EngageCare Provider for automated quality assurance, real-time eligibility and benefits verification, and price estimation and payments, KSB did the following:

  • Reduced denials from 21 percent to 7 percent
  • Prevented an average of $800,000 per month in denied charges—a savings of $20 million in revenue
  • Improved first-pass initial accuracy rates from 63 percent to 95 percent and final accuracy from 80 percent to 99 percent
  • Reduced staff turnover from 42 percent to 25 percent

Source: Vizient
Hospital leaders are reimagining traditional care models to maintain quality while mitigating a mounting workforce shortage. According to a recent Vizient study, remote monitoring programs are a trending solution for many hospitals, particularly in the form of virtual inpatient nursing.

Virtual nursing poses a variety of benefits for both clinicians and patients. This paper provides analysis and first-hand insight from prominent hospital systems that have successfully implemented this model. While these programs currently take place in an inpatient setting, opportunity exists to expand to outpatient and eventually home care as well, as research indicates sites of care will continue to shift toward these settings into the future.

This clinical whitepaper covers:

Survey results identify current and future trends in reimagining care delivery
The rise of the virtual nurse and how two hospitals implemented it differently
Shifts in site of care with growth in outpatient and hospital at home
Leveraging technology to reimagine who delivers care and how they deliver it

Please fill out the form to download the whitepaper.

Source: Quantum Health
Patients finally feel comfortable resuming routine healthcare. That's the good news. The bad news is clinicians already burnt out from the mental and physical stress of the COVID-19 pandemic are now up against more waves of patients being diagnosed with cancers and other conditions that could have been found and treated earlier had it not been for pandemic-related disruptions.

Download this whitepaper featuring insight from Mike Sokol, MD, senior vice president of clinical strategy at Quantum Health, to learn more about the impacts of delayed care and how healthcare navigation can help.

Key learning points:

  • Timing matters – preventative care is critical to employees to maintain wellbeing and catch any underlying conditions early on
  • The effects care delays have on both patients and clinicians
  • Real-world examples of how healthcare navigation mitigates the effects of delayed care for patients.

Source: DrFirst
If your hospital pharmacy staff is like most, they probably make numerous phone calls to local pharmacies and providers to reconcile patient medication histories. Then, once they gather the information, they need to enter it manually into the patient record.

MedHxSM, an AI-powered solution, allows pharmacists and other clinicians to spend more time providing care and less time manually gathering, entering and confirming medications.

Read the case study to see how Greensboro, N.C.-based Cone Health is using MedHxSM to:

  • Gather data from 120 local and independent pharmacies
  • Achieve a medication reconciliation "hit rate" of more than 93 percent
  • Reduce the need for phone calls and manual entry

Source: Change Healthcare
Healthcare is riddled with costly inefficiencies, and laboratory utilization is no exception. This analysis of more than 3.4 million tests ordered between September and November 2021 found nearly 8 percent were deemed inappropriate. Before healthcare organizations can address inefficient laboratory utilization, they must first identify where it's most likely to occur and what improvements will have the greatest impact.

This report examines ~3.4 million provider ordering transactions to offer healthcare leaders a unique glimpse into laboratory utilization trends and opportunities to decrease clinically inappropriate laboratory ordering and unnecessary spend:

  • Review ordering trends that are the driving sources of inappropriate laboratory utilization
  • Understand the effect of inappropriate ordering on the laboratory's financial health
  • Learn how to identify large financial and clinical wins across the spectrum of testing from genetics to daily labs.

Administrative burdens, heavier workloads, and stress from labor shortages are all driving pandemic burnout, turnover, and declining job satisfaction for both clinical and administrative staff.

These challenges threaten hospital finances, the patient experience, and quality of care. However, an often overlooked factor that plays a crucial role in ensuring success in each of these areas is the effective management of medical devices. This white paper outlines five approaches to medical device management that can positively impact patient safety and clinician satisfaction.

You will learn:

  • How the effective management of medical devices can improve nurse satisfaction
  • Innovative technologies that are easing administrative burdens and improving efficiency
  • The consequences of non-clinical staff shortages, and recruiting and retention strategies to combat them

Source: Provation
Before a major health system overhauled its preadmission testing process, its PAT Department was functioning like an H&P clinic — minimal personalization, significant administrative burdens, and decreasing revenue.

Click here to find out how NorthStar Anesthesia transformed the health system's preoperative processes and improved patient experience, from the leading physician anesthesiologist’s perspective.

You will learn:

  • Why implementing modern preoperative processes can save time and money
  • How to tailor the preadmission testing process to the procedures performed
  • How an efficient preadmission testing process can improve collaboration and communication

Source: Accelerate Diagnostics
Bloodstream infections are a significant cause of sepsis, which costs the U.S. healthcare system an estimated $62 billion annually.

Quick and effective antibiotic therapy in patients with sepsis can reduce the risk of death 8 percent per hour. Achieving both timely and optimal therapy hinges on a single variable — the speed at which organism identification and antibiotic susceptibility testing is produced by the clinical microbiology laboratory.

This whitepaper outlines how five health systems improved antibiotic stewardship metrics for patients with bloodstream infections and decreased length of stay by one day using rapid antibiotic susceptibility testing.

Source: CallMiner
There have been tectonic shifts in recent years that have already changed healthcare and the patient experience forever. These changes are forcing providers, payers and collectors to change the way they engage with patients at every physical and virtual touchpoint.

In this whitepaper, you'll learn about six key trends in patient experience, as well as how data that is already housed within your organization can be used to enhance patients' experiences, improve quality scores and increase revenue.

Download the whitepaper to learn more about the following trends:

  • Growing consumerism
  • Rising competition
  • Reimbursement becoming tied to patient experience
  • Declining reimbursement and increasing denials
  • Hospitals carrying significant bad debt
  • Centralized communication

Source: TeamHealth
When a system scorecard highlighted weaknesses within the hospitalist and specialty departments of a 500-plus bed Kansas medical center, it signaled a need for change. TeamHealth worked hand-in-hand with the facility to create and implement targeted strategies to stabilize performance metrics and improve overall quality of care.

Download this white paper and learn how to sustain successful hospital medicine programs. Discover:

  • Improving quality of care through enhanced team culture and collaboration.
  • Boosting key metrics including pre-discharge follow-up and sepsis compliance, while reducing barriers to care such as high length of stay.
  • Creating facility-wide improvements through purposeful partnerships with hospital leadership and other specialty clinical departments.

Source: AMA
Understanding residents and fellows' experiences with work-life balance and wellness is of profound importance, especially amid the pandemic, as medical training can be a peak time for distress among physicians. This knowledge is vital to creating a positive residency experience that helps physicians prioritize work-life balance objectives throughout their career.

National findings from the American Medical Association's recent survey of more than 1,000 residents illustrates the key stressors of today's residents and fellows. Download the summary report to learn more about these insights and discover organizational well-being resources available through the AMA Health System Program.

Key learnings:

  • Do care teams feel valued by their organization?
  • How is workload, work pace and EHR stress affecting residents?
  • How is burnout affected by other residency experiences, like sleep and peer support?
  • What organizational resources are available for improved resident well-being?

Source: Disinfection Done Right
Healthcare-associated infections have a negative impact on patients, economic performance, and community image.

Tactically deploying newer cleaning technology that supplements established methods, can assist in the task of keeping an ultra clean healthcare facility.

Download the whitepaper to learn how Disinfection Done Right (DDR) helps implement a clever adjunctive method that is safe, requires little-to-no down time, minimal human involvement, and relatively minimal investment for air and surface pathogen reduction in hospitals, surgery centers, nursing homes, and medical offices.

Source: ECRI
As healthcare organizations place renewed focus on strengthening safety practices, ECRI’s Top 10 Patient Safety Concerns 2022 Special Report is a must-read. The report identifies imminent patient safety challenges experts believe deserve the greatest focus this year, and offers systems-based approaches to eliminate these risks.

Metrics tracking healthcare-associated infections and other forms of patient harm indicate multiple patient safety measures have significantly deteriorated amid the pandemic.

Key learning points:

  • How persistent issues, such as staffing shortages and clinical staff behavioral health, can affect patient safety
  • How bias and racism can undermine perceptions, behaviors, and outcomes related to safety
  • How pandemic-related challenges affect care, including issues such as supply chain disruptions, products subject to emergency use authorization, and operationalizing telehealth
  • Recommendations for systems-based approaches to eliminate risks and achieve total systems safety

Source: DrFirst
South Shore Hospital prioritized efforts within its emergency department to reduce costly adverse drug events and potential readmissions that commonly occur in patients admitted through the ED.

This whitepaper explains how the ED improved the processes and tools used to gather a patient’s medication history to address these major sources of organizational pain.

Download the whitepaper to learn about:

  • Avoiding medication errors
  • Preventing adverse drug events
  • Reducing hospital readmissions
  • Staff satisfaction with technology

Source: Gozio Health
Mobile and digital strategy is critical to delivering outstanding patient care and driving revenue, but healthcare technology is plagued by inadequate digital apps that offer a limited scope. Hospital mobile apps often fail, but Gozio Health CEO Joshua Titus has strategies to reverse this trend.

Download this white paper and learn:

  • The urgency to offer highly engaging digital experiences
  • Where patient engagement falls short
  • The key to successful mobile strategy

Source: Cardinal Health
Cardinal Health understands that clinicians in all settings are facing extraordinary challenges in the safe provision of care.

Increased patient loads combined with clinician burnout and severe supply chain disruption can erode your culture of safety for routine procedures, such as injections.

The Cardinal Health Monoject Sharps Safety product division, in collaboration with Becker’s, have created an eBook depository of articles to raise awareness and provide actionable insights to enhance the culture of safety within your facility during the pandemic, despite ongoing labor shortages and vaccination administration.

Cardinal Health strives to be an industry leader and trusted partner committed to proactively delivering education and awareness as it relates to promoting a culture of safety.

Source: Vida
Diabetes and depression are rising in tandem, and a diagnosis of one will substantially increase a person's likelihood of developing the other. This paper defines the problems healthcare organizations face regarding diabetes care. It also provides clinically validated reasons why treating mind and body together within one seamless experience can help improve outcomes, drive down costs and sustain member engagement. 

Download this whitepaper to discover: 

  • The four challenges facing payers in delivering diabetes care
  • How Integrating mental and physical health can save 16-28 percent of all costs
  • How patient-centered care increases member engagement and satisfaction

Source: NAPA
Enhanced recovery after surgery programs have promoted patient safety and faster post-surgical recovery across specialties, but due to the complexities of heart and vascular care, such programs for cardiac care have been unsuccessful — until now.

North American Partners in Anesthesia worked with Raleigh, N.C.-based WakeMed Health to develop the nation's first ERAS cardiac program. In one year, the groundbreaking protocol has increased patient and surgeon satisfaction and saved the hospital nearly $2 million. Superior clinical outcomes achieved with the program also earned WakeMed Heart & Vascular the number one ranking in CMS' national outcomes listing for heart bypass surgery, and designation as the first U.S. ERAS Cardiac Center of Excellence.

This case study describes how NAPA's anesthesia leadership at WakeMed drove the clinical research, interdisciplinary collaboration, and education that inspired 100 percent participation by the medical staff and more.

Key learning points:

  • How WakeMed’s cardiac ERAS program reduced patients’ ICU and hospital length of stay, opioid use, GI complications, reintubation rates, and ICU readmission rates
  • How outstanding clinical outcomes increased patient and surgeon satisfaction, and produced operational efficiencies that contributed to better financial performance, including fewer patient-bed days, increased case volume, and an approximately $5 million reduction in cardiothoracic ICU insurance payments
  • How NAPA’s anesthesia-driven, value-based approach promotes safer patient care and a stronger hospital balance sheet.

Source: Arcadia Solutions
Research indicates as many as 1 in 10 people experience lingering symptoms for weeks or months after their initial COVID-19 infection. And with the pandemic still raging, the number of people who may go on to become long COVID-19 patients could have significant implications for public health.

Arcadia worked with the COVID-19 Patient Recovery Alliance to analyze a massive real-world data set to identify potential drivers of the wide range of symptoms that make up long COVID-19.

Download this whitepaper to learn:

  • How vaccination affects the likelihood and severity of long COVID-19
  • How to use data sets to understand complex interactions and drive hypothesis creation that supports clinical research
  • Recommendations for further investigation and policy work

Source: Capsule Technologies
Hospitals are fighting an ongoing battle against unrecognized patient deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis, unplanned extubation and other preventable conditions. In this whitepaper, we will review the scope of these patient safety matters, inadequacies of current practices, the emergence of clinical surveillance and a strategy to implement continuous clinical surveillance that helps enhance patient safety and outcomes.

Key points that readers will learn include:

  • The clinical and financial impact of alarm fatigue and these adverse patient conditions
  • How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
  • Published results that hospitals have achieved with continuous clinical surveillance

Source: DentalRobot
Today's most significant business operation problem in dental offices is repetitive, consistent, and boring manual processes and tasks. DentalRobot solves this problem with its proprietary automation platform specially designed for dental practices, and its unique approach of Pre-Built Robots and Automated Workflows.

Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.

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