Whitepapers & E-Books

The following whitepapers and e-books have been made available to readers of Becker's Hospital Review. Click on a category below to see the whitepapers and e-books available on that topic.


Finance
Source: IMO
Providing timely, high quality, patient care is no easy feat. In fact, as the healthcare industry continues the shift toward value-based care, this job becomes more complex, with growing requirements to monitor the outcomes of both individual patients and the greater patient population into which they fall.

The movement away from fee-for-service, however, doesn't have to be a burden for staff or a threat to the bottom line. When it comes to managing population health, many obstacles that health systems may face have straightforward solutions.

Download the e-book to learn about five common challenges related to population health management and how to overcome them, including:

• Prioritizing the clear definition of key terms within the context of each project
• Assigning separate teams to focus on patient or population health
• Careful, strategic planning with ideal outcomes in mind

Source: Optum
C-suite leaders — Learn how economic uncertainty is shaping the industry, understand emerging risk and explore new ideas for navigating forward.

COVID-19 has fast-tracked health care transformation timelines and leaders are having a hard time keeping pace. This report for the C-suite, Economic Aftershock, analyzes how economic uncertainty is shaping the industry, including:

Revenue, funding or financing that is not likely to return
Unsustainable services, costs or debt loads
Shifting pricing structures and reimbursement arrangements

Spot emerging risk and begin to explore new ideas for navigating forward, including repairing, reshaping and resuming care delivery through telehealth, reconfigured delivery models, value-chain reorganization, consumerism, holistic risk and total cost of care.

Source: Symplr
Today, health systems are under enormous pressure to contain costs without overlooking quality of care or staff engagement. To achieve that balance, healthcare leaders need to evaluate which workforce management strategies need to be expanded and which need to be re-imagined.

Based on a Becker's survey and interviews of healthcare finance executives, this white paper looks at how to turn workforce management struggles into strengths and success stories.

Key learnings include:

  • How to flex staff based on volume and patient needs
  • How to reduce turnover through staff engagement
  • How to identify and close data gaps

Source: Access Healthcare
Over the past few years, the need for automating healthcare processes has increased significantly, especially in the revenue cycle processes. Now, with the ongoing crisis, the need for automation accelerated at a higher level than ever before.

This report will cover 10 things to consider before you invest in process automation. Here are just a few:

  • Breaking down the processes to the most granular level to discover automation opportunities
  • Being judicious in choosing the automation platform
  • Managing the automated environment – a robust governance framework is needed

Source: Ontario Systems
As financial and regulatory pressures intensify, large health systems are looking for ways to reduce costs and optimize the revenue cycle. But for many providers, accounts-receivable operations are costly and chronically underperforming. Often times, EHR and technology platforms lack the very tools needed to address the problem.

This whitepaper explains:

• Two big revenue drains every provider must address
• The final barrier to RCM optimization
• How to fill your "EHR platform gap" and start building an accountable collections team in one simple step

Source: Zotec
Prior to the health and economic crises created by COVID-19, many of America's hospitals were struggling to navigate a difficult financial environment, due in part to declining reimbursement and increasing patient financial responsibility.

In a survey of more than 130 hospital leaders conducted by Becker's in conjunction with Zotec Partners in January 2020, respondents were asked to rank the influence of seven different challenges on their organization's financial performance on a scale of 1 to 10. Patient financial responsibility received the highest weighted score. While this survey predates the surge of COVID-19 cases in the U.S., concern among hospital leaders about patients' ability to pay their medical bills has likely intensified as the nation contends with the worst economic crisis since the Great Depression.

This white paper offers analysis of the survey results and offers insights into delivering patients an empathic financial experience.

Source: iMedX
A comprehensive revenue cycle management solution is necessary for all healthcare organizations to survive, recover and protect themselves from losing millions of dollars from unforeseeable events such as the COVID-19 pandemic.

Even with federal relief funding, losses are only offset by 30 percent to 50 percent at larger hospitals. The C-suite of healthcare organizations have growing concerns ranging from revenue and margin pressure to increased revenue cycle complexities.

By utilizing iMedX’s comprehensive RCM solution, healthcare organizations will achieve a resilient revenue cycle through flexible staffing, accurate documentation, integrated technology, powerful analytics and visibility into payer contracts.

This whitepaper offers an overview of the challenges most affecting healthcare providers and details five keys for successful revenue cycle management:

  • Flexible RCM staffing
  • Accurate coding & documentation that includes telehealth
  • Efficient, integrated technology
  • Effective analytics
  • Actionable visibility into payer contracts

Health IT
Source: Cerner
Improving the patient experience has been a top priority for hospital and health system leaders for years. However, the rise of healthcare consumerism has challenged the status quo understanding of what truly patient-centric care is. Many leading hospitals and health systems, such as Florida-based BayCare, are meeting the call to deliver patients more convenience, transparency and personalization.

The key to creating a great consumer experience lies in data. Providers and hospital leaders need technology solutions that derive sophisticated insights from both clinical and engagement data — including information regarding health, financial circumstances and communication preferences. To create such a solution, Cerner and Salesforce entered into a collaboration to offer providers a technology solution that combines Cerner’s ability to capture immense clinical data with Salesforce’s customer relationship management technologies.

In this white paper you'll discover how integrated data helps BayCare:

  • Offer providers a holistic view of patients and enables the creation of predictive models to help providers better anticipate patient needs
  • Help nurses provide better care by giving them the clinical information they need along with personal information to make patients more comfortable
  • Allow call center agents to better help patients understand their financial obligations and determine appropriate payment options

Source: Isabel
When seeking care, 58 percent of consumers search online for their symptoms, condition, referred providers or nearby services. Triage Bot, a digital front door for patient acquisition, combines 20 years of Isabel Healthcare’s symptom checker and triage machine learning development with MedChat’s HIPAA-compliant modern chatbot platform.
In this report, you'll learn more about the data and evidence used to create the modern digital front door every consumer wants.

Here's Triage Bot by the numbers:

  • 36% patient conversion rate
  • 92% of consumers would use again when next searching for care
  • 52 medical schools and residency programs use to train on differential diagnosis
  • 50+ integrated electronic health records, CRM platforms, and check-in apps
  • 96%+ symptom checker accuracy across 6,000 conditions including COVID-19

Source: Collective Medical
With the CMS Interoperability and Patient Access final rule, modified Conditions of Participation require hospitals — including psychiatric and critical access hospitals — to send electronic ADT notifications to the primary care provider identified by the patient and any applicable post-acute providers.

While the Conditions of Participation aren’t optional, the benefits that come from them are. Hospitals that learn to leverage the CoP for collaboration can see additional benefits, including reduced care costs and improved patient outcomes.

This downloadable whitepaper will cover:

  • What hospitals need to know about the new rules and how they impact technical and clinical interoperability
  • Why interoperability can help improve cash flow, including saving roughly $1 million in unnecessary care costs, reducing variable cost avoidance by 47 percent and increasing revenue 30 percent
  • What organizations are doing to overcome the emerging concerns facing hospitals — including increased alert fatigue, interruption of ambulatory workflow and unnecessary financial penalties
  • How care teams can use CoP-facilitated interoperability to improve patient outcomes — including reducing opioid deaths 32 percent, increasing follow-up by 15 percent and reducing readmissions by 60 percent

Source: AmWell
MetroPlus Health Plan, a wholly-owned subsidiary of NYC Health + Hospitals, currently serves more than 550,000 members in New York City, 72% of whom are covered through its Medicaid line of business. In response to the COVID-19 crisis, MetroPlus partnered with Amwell to offer their entire member base access to virtual visits.

In this case study, discover how MetroPlus Health Plan engaged its members in virtual care during the pandemic, including how they:

  • Successfully engaged a large Medicaid population in a telehealth benefit
  • Leveraged multiple marketing channels to inform and educate members about telehealth
  • Used interactive voice response (IVR) calls and SMS texts to drive telehealth registration
  • Engaged nearly 7,000 members in under three months

Source: AmWell
Wellstar Health System, a large nonprofit health system in Georgia, was using telehealth primarily in the inpatient setting as COVID-19 began to spread in March 2020. In response to the pandemic, Wellstar deployed telehealth across its enterprise and the full spectrum of care—from inpatient to ambulatory care—accelerating the timeline and escalating the scale of its telehealth strategy.

Read this case study to learn how the health system:

  • Engaged more than 60% of its medical group providers in telehealth
  • Conducted more than 42,000 ambulatory care video visits within six weeks
  • Expanded telehealth into ICUs and med-surg units to better care for patients and limit PPE use
  • Developed a six-step strategy for rapid provider adoption of telehealth

Source: Intuitive
Robotic-assisted surgery has become increasingly popular among clinicians and patients alike, and while some hospital executives still view the cost of investing in a surgical robotic system to be prohibitive, a growing number of executives are finding that with the right strategy, robotic-assisted surgery can improve efficiency and outcomes, which can ultimately translate into reduced care costs.

With the growing popularity of robotic-assisted surgery among both patients and clinicians, Becker's and Intuitive, maker of the da Vinci surgical system and Ion endoluminal system, convened the March advisory call to engage with health system leaders about their organization's respective minimally invasive surgery journeys. This e-book is based on that conversation and several subsequent interviews with hospital executives and physician leaders

Key learnings include:

  • An overview of the robotics journey at San Antonio-based Methodist Healthcare System
  • The 3 phases of robotic-assisted surgery optimization
  • A high-level overview of the latest robotic-assisted surgery platforms

Source: TeamDynamix
As the role of IT service evolves, healthcare CIOs are evaluating whether they have the right technology in place to support evolving requirements, while also keeping budgets in check.  

In a recent market study, IT leaders in healthcare were asked to rate their IT service management maturity levels; approximately 60 percent were in the mid to low range.

For IT teams buried in ad-hoc work, ever-shifting priorities, an increased volume of tickets and chaotic project management, you're probably asking yourself, "Is there a better way?"

Download this report to learn:

  • What is causing the strain on IT support resources
  • Whether you should manage ticket and project work separately
  • How you can lower the total cost of ownership of your ITSM platform

Source: BRIGHT.MD
During the early days of the COVID-19 crisis, telehealth became a lifeline for patients and providers. In some cases, implementing virtual care tools quickly made for a messy process.
But now, healthcare systems should reevaluate their digital strategies to ensure telehealth is part of a wide-open virtual front door that not only delivers care in a way that patients expect, but works as a revenue multiplier as well.

Download this report to learn:

  • How to ensure everyone who wants to can access your services online
  • How to move beyond seeing telehealth as a digital substitute and using it as a way to create digital transformation
  • How an automated care-delivery platform can complement all of your care offerings to make them revenue multipliers

Source: PowerObjects
Discover how healthcare organizations are adopting new technology to improve care coordination and patient outcomes. This e-book addresses five of the biggest opportunities to improve healthcare delivery and examines how providers are using secure digital tools to connect patients, providers, and health insurers.

Read the e-book to learn about:

  • Delivering better care in the face of constrained budgets and complex systems.
  • Improving public health outcomes for communities.
  • Supporting care teams to flag performance concerns proactively.
  • Empowering providers to deliver connected and patient-centered care.
  • Communicating using enterprise-grade security to stay compliant.

Source: Solutionreach
The COVID-19 pandemic has put the spotlight on telemedicine. With healthcare organizations moving to expedite the launch and expansion of telehealth and virtual services, quick fixes to process hiccups can be especially attractive. However, these quick solutions will not help organizations achieve long-term success. Hospital leaders have to act swiftly, but they should do so with foresight and care.

Download this guide for a complete list of the things you need to do to make telemedicine work.

Source: Transunion
Reliable data can be hard to come by, but it’s imperative to driving healthcare forward — especially in these trying times. Being able to quickly determine quality data can lead to actionable insights and optimized recoveries.

Download our quick guide to better understand the importance of:

  • Identifying accurate data sources
  • Gathering information in a meaningful way
  • Prioritizing internal and external collaboration efforts
  • Using insights to enhance patient outcomes and influence profitability

Source: KenSci
The drive towards greater penetration of machine learning in healthcare is being accompanied by increased calls for machine learning and AI based systems to be regulated and held accountable in healthcare. Explainable machine learning models can be instrumental in holding machine learning systems accountable. Healthcare offers unique challenges for machine learning (ML) where the demands for explainability, model fidelity and performance in general are much higher as compared to most other domains.

While healthcare ML has demonstrated significant value, one pivotal impediment relates to the black box nature, or opacity, of many machine learning algorithms. Explainable models help move away from the black box nature.

In this research paper, KenSci:

  • Explores the impact of Explainable or Interpretable Machine Learning Models in Healthcare
  • Review the notion of interpretability within the context of healthcare, the various nuances associated with it, challenges related to interpretability which are unique to healthcare and the future of interpretability in healthcare.
  • Demonstrates how the user can understand the arrival of predictions by the ML models

Process Improvement
Source: Conductiv
With the emergence of the COVID-19 pandemic, business continuity became a matter of survival for many hospitals across the country. Soaring demand and supply shortages thrust supply chain organizations to the center of boardroom-level focus. Underpinning these conversations are the suppliers, including third-party services, which play an incredible role in the evolving response.

Download the short article to learn the four keys to success to optimizing hospital-supplier relationships post-pandemic.

Source: Solutionreach
Has COVID-19 changed the way patients want health systems to communicate with them?
SR Health by Solutionreach commissioned a survey to find out.

Download this white paper to learn how COVID-19 has impacted patients’ desire for automation and tools like text and telehealth. And discover why support for digital communication is an opportunity to improve patient satisfaction.

Source: Vituity
The initial phases of the COVID-19 pandemic tested the U.S. healthcare system in unprecedented ways. Providers across the country raced to treat patients as coronavirus cases surged and key supplies, including personal protective equipment and ventilators, dwindled.

In June, Becker's and Vituity convened a group of healthcare leaders for a virtual roundtable. These leaders from organizations heavily affected in the early months of the pandemic discussed surge preparedness, lessons learned, and the ways healthcare has been permanently altered by the crisis.

This ebook details insights shared during the roundtable discussion.

Source: Intuitive
Surgical care is among the areas of healthcare significantly impacted by COVID-19. Between March and June, American hospitals lost more than $202 billion due to the pandemic, with canceled care and surgeries contributing significantly to that deficit, according to estimates from the American Hospital Association.

In May, as providers across the nation began working through their surgical backlogs, Becker's Hospital Review and Intuitive convened an advisory call with hospital CMOs, CEOs and other executive titles to discuss how their organizations were approaching the resumption of more surgical services. This ebook is based on their conversation and contains insights on surge preparedness, addressing patient hesitancy in the community and resuming surgical services amid uncertainty.

Organization's represented in this eBook include: Danville, Pa.-based Geisinger; Edison, N.J.-based Hackensack Meridian Health; Toledo, Ohio-based Promedica; and Houston Methodist, among others.

Source: Medtronic
Demand for hip and knee replacement surgery is expected to grow 84 percent in the next decade, driven by an aging population and high obesity rates, according to healthcare consulting firm projections.

Simultaneously, analysts are seeing a shift in where those procedures are performed. By 2028, the portion of nonfracture hip and knee replacements performed in the outpatient setting will reach 57 percent, up from just 15 percent in 2018, according to industry projections.

The factors responsible for this shift include surgeon preference, patient convenience and changing payment. Now, COVID-19 can now be added to that list. To discuss outpatient migration, Becker's Spine Review and Medtronic convened an advisory call in the summer of 2020. This E-book is based on that conversation.

Source: Elselvier
When the COVID-19 pandemic swept across the globe, immediate integration of emerging science into treatment protocols became — and remains — critical.

Evidence and guidance for diagnosing and treating patients is changing rapidly – sometimes daily and hourly.

This whitepaper provides:

A snapshot of how medical information evolved during the initial surge of COVID-19 in the U.S.
Insights into how forward-thinking organizations are supporting clinicians’ needs for “in the moment” access to relevant information.

Learn how your institution can help increase clinician confidence, minimize the potential for variability and promote optimal outcomes.

Source: 2nd.MD
Since 2011, 2nd.MD has been connecting our members to specialists all over the country through virtual consultations using our innovative platform. While the adoption of telehealth has been growing steadily over the years, it has accelerated tremendously due to the ongoing coronavirus pandemic.

With this in mind, 2nd.MD invited three distinguished physicians: Dr. Steven Fishman, Dr. Gerald Hautman, and Dr. Drew Oliveira. The three were able to discuss the following topics in regards to the future of the healthcare industry:

  • Impact of COVID-19 on the healthcare industry
  • New technology innovations in healthcare
  • Future delivery of healthcare
  • Changes in patient experience, cost, and quality

Source: Citibank
For most healthcare providers, 2020 began on an optimistic note. With a strong economy, the industry was positioned for another year of growth. Then COVID-19 hit and the world as we knew it changed, possibly forever. Healthcare providers were mandated to cease elective procedures and, in many cases, close down offices altogether. Even as states lift shelter-in-place restrictions and healthcare providers are given the greenlight to start seeing patients again, healthcare practices face unprecedented headwinds. With the financial uncertainties that lie ahead, what should providers be thinking about as they reopen? This whitepaper details the current challenges facing healthcare providers and answers the following questions:

  • Is now a good time for healthcare companies to make acquisitions?
  • How can practices return patient volumes and cash flow back to normal?
  • What does it mean for my company if bank loan covenants are violated?
  • When will banks lend again?

Source: Allscripts
During a crisis, understanding patient population trends becomes even more important. The ability to convert data into action and make the right decisions quickly at the point of care is mission critical and can truly mean the difference between life and death.

In addition, technologies like telehealth — once a nice-to-have — are now be considered among the best and most efficient modes for providing patient care to populations unable to travel or meet in person with caregivers for other reasons.

This Ebook contains nine must-read articles. Key insights include:

  • Key building blocks for COVID-19 response
  • Insights on using virtual health assistants with COVID-19 patients
  • An overview of the changes to telehealth that may be permanent post-pandemic

Source: Vituity
The coronavirus pandemic has transformed healthcare overnight. With their missions on the line, health systems are deploying creative solutions to improve care delivery. Traditional hospital models are being redefined through better-integrated provider teams and technology-driven holistic care, such as:

  • Virtual front doors: triage models that quickly identify the appropriate level of care
  • Beyond in-person care: new technologies for patients and providers to connect in non-traditional settings
  • Accelerated adoption of artificial intelligence and remote care

Source: SCP Health
Despite massive growth over twenty years, hospital medicine (HM) is still underdeveloped in many facilities — a reality made clear by the COVID-19 crisis. Though hospitals can never fully prepare for the unknowns of a pandemic, a tailored and intentional strategy is the first step to building a well-equipped HM program that can handle those types of challenges.

Key takeaways:

  • The beginnings of HM vs. the practice today
  • An overview of a tiered model of HM program development and evaluation
  • How peers are approaching HM advancement
  • What is needed to navigate the future of inpatient care

Source: Hyland
During the initial response to the COVID-19 pandemic, healthcare leaders scrambled to prepare clinicians for a wave of new patients and worked tirelessly to enable many employees to work remotely. This focus prompted innovation and acted as an evolutionary catalyst for some health systems.

In this whitepaper, you'll learn how two notable healthcare organizations — New Orleans-based LCMC Health and The Royal Marsden Hospital in London:

  • Quickly ramped up remote working capabilities for employees and virtual visit strategies for patients
  • Enhanced digital clinical collaboration throughout facilities; and
  • Addressed the new software and hardware demands created by the pandemic

Source: Vista Staffing
In a survey of more than 100 hospital leaders and administrators conducted in early 2020 by Becker's Hospital Review in conjunction with VISTA, a leading provider of healthcare staffing solutions, more than 65 percent of respondents rated workforce strategy as either a high or top priority.

In the era of COVID-19, the importance of an optimized workforce strategy has increased and will remain a top priority for hospital leaders moving forward as they work to lead their cash-strapped organizations and exhausted staff to a better future. This ebook contains insights for executing a smarter approach to managing the healthcare workforce.

Key learnings include:

  • An overview of the nation's clinician shortage and the current prevalence of physician burnout
  • Results from a recent Becker's survey of more than 100 hospital leaders and administrators
  • The four components of a strong workforce optimization strategy

Source: Guidehouse
COVID-19 has brought unparalleled amounts of uncertainty and volatility to the healthcare industry. But there’s one thing hospital and health system executives can be certain of: Their business models will not return to what they were prepandemic.

Providers are facing a long-term decrease in commercial payment, coupled with a need to boost caregiver- and consumer-facing engagement, all during a significant economic downturn. Competition will be fierce as organizations work to address near-term cash pressures and liquidity concerns, and the window of opportunity that will determine provider success or failure is limited.

Download the white paper for insights on the key principles regarding what the future holds for providers in this new healthcare reality.

Key learnings for providers include:

  • How competitive positions and market forces will impact strategies for rebuilding patient volumes, reducing operating expenses, and addressing new payment mechanisms
  • The importance of a comprehensive consumer- and caregiver-centric digital strategy, including telehealth, call centers, and RPA
  • The impact of COVID-19 on patient volumes, payer mix, and reimbursement cross-subsidization

Source: TeamHealth
As we continue to learn more about the clinical manifestations and implications of COVID-19, Dr. Khadeja Haye, TeamHealth’s National Medical Director for OB/GYN Hospitalist Services, and our Emerging Infectious Disease Task Force partnered together to develop a clinical guide on what we know about the impact of the virus on OB patients and the tactics hospitals and clinicians can employ to ensure safe, effective care of pregnant mothers and their babies.

TeamHealth is committed to keeping our hospital partners, clinicians and the healthcare community as a whole informed about the evolving clinical manifestations and implications of COVID-19.

Source: Optum
Health care is forever altered. Is your organization ready to adapt? The coronavirus (COVID-19) has upended the entire health care landscape — and the danger and breadth of the pandemic has accelerated change to previously unseen speeds. It's up to health leaders to not only keep up with this rapid transformation, but to anticipate what comes next in the new reality. Download this perspective for insights on how C-Suite executives can assess their organizations' sustainability and agility in the face of this unprecedented crisis including:

  • Identifying the new forces shaping health and health care dynamics

  • Examining the risk and requirements of segment interdependencies

  • Understanding the growing demand for greater agility

Source: RevSpring
A new report from RevSpring, “Innovation in a Time of Crisis: Now and in the Future,” explains how healthcare providers and revenue cycle managers can adapt and continue to drive innovation.

Takeaways from this whitepaper include:

  • Ideas for using existing patient engagement tools in creative new ways
  • Ways to align payment options to patient’s needs — with a sensitivity toward those in financial distress — to maintain cash flow
  • Strategies for driving the digital adoption patients have been waiting for and providers need to reduce costs

Source: HP
Clinicians must be able to rely on devices that make it possible to access all the information they need, including lab results, X-rays and other data. They must then be able to take all the different pieces of information and turn it into something that makes sense.

This executive summary explores:

  • How purpose-built devices enhance telehealth
  • Tailoring devices to fit clinical hubs
  • The devices which help clinicians access needed information

Source: B.E. Smith
Did you know that Houston-based Memorial Hermann Health System named David L. Callendar, MD, as their new president and CEO and that Kaiser Permanente appointed Prat Vemana as their chief digital officer, a newly created role in August 2019? There were also a handful of unique positions filled this quarter!

The second quarter of 2019 continued to have exciting healthcare executive moves, including more than 50 CEOs and presidents who stepped into new roles, retired, or resigned during the quarter. Altogether, at least 122 hospital and health system C-suite executives were on the move during this time of the year.

Keep track of all the 2019 second quarter C-suite executive moves with this report.

Source: Force Therapeutics
While the coronavirus pandemic has presented an opportunity for health systems to more conveniently and affordably implement telehealth, the challenge is differentiating between interim point solutions and sustainable virtual care.

In this whitepaper from Force Therapeutics, you’ll learn how leaders and innovators are using technology to prepare for the reboot of elective surgery by:

  • Increasing short-staff efficiency by digitizing preoperative workflows and patient optimization.
  • Controlling leakage outside the system by seamlessly integrating services after surgery.
  • Intelligently growing new programs and promoting them to the consumers of healthcare.

Source: Notable Health
Exploding administrative costs, growing patient expectations, and increasing clinician burnout have pressured administrators to digitally transform the healthcare experience.

In response, leading healthcare organizations are rapidly investing in the automation of manual administrative processes like patient registration, clinical intake, provider documentation, and medical billing.

This whitepaper reviews 4 key strategies that healthcare administrators must consider to effectively implement intelligent automation in their organization.

Download the whitepaper to learn:

  • Common pitfalls to avoid when automating administrative workflows
  • The return-on-investment to aim for when automating intake, clinical documentation and other administrative processes
  • Best practices for integrating automated digital experiences with the EHR

Source: Optum
As health systems focus on delivering care during the global COVID-19 health crisis, revenue cycle and finance leaders are bracing for seriously challenged cash flows and constrained revenues. Inpatient censuses are at record lows in preparation for surge capacity expectations and profitable elective procedures are postponed. That puts health care providers in a precarious financial position.

Through our client engagements, Optum Advisory Services experts have identified several no-regrets strategies that health systems should consider now. This white paper highlights tactics to stabilize performance and accelerate recovery.

Source: PatientKeeper
Hospitals are a fast-paced, highly regulated and complex working environment, in which care teams often struggle to communicate effectively. The result can be increased stress on providers, inefficiency, and potentially poor patient outcomes.

While COVID-19 has highlighted the challenges of achieving effective care team collaboration, communication has been a pain point for clinicians for years.

In this whitepaper, PatientKeeper examines how healthcare leaders can analyze and manage the communication challenges facing the care team as a whole, including:

  • Identifying common communication challenges that hinder providers’ ability to deliver care and increase the potential for physician burnout
  • Navigating the variety of technologies available to improve clinical communication and thinking beyond the needs of today
  • How to measure the effectiveness of these communication tools to ensure maximum ROI

Source: CommerceHealthcare
The coronavirus pandemic, and resulting economic impact, have created unprecedented clinical and financial challenges for healthcare providers. On the financial side, providers are urgently seeking alternative sources of revenue to counter diminishing traditional reimbursements. The markets should be one area of focus in these efforts. The historic low-rate environment presents an opportunity for many healthcare providers but requires a shift in investment strategy.

Fortunately, there are many strategies healthcare organizations can utilize to fully leverage available cash to maximize returns without undue risks. This article provides insights into:

  • Days cash on hand
  • Lines of credit
  • Money market funds
  • Fixed income investments
  • Loans and bonds

The ability to optimize investment returns through proactive control of cash is substantial. These seven strategies can help organizations turn today's financial challenges into tomorrow's financial opportunities.

  • Learn about the four common cash investing challenges healthcare providers encounter.
  • Discover seven strategies that can form the basis of a beneficial approach to optimizing cash investments.
  • Learn four critical characteristics healthcare providers should seek in their banking relationships.

Source: symplr
Governance, risk, and compliance — or GRC — as applied to provider data management is a coordinated strategy with benefits that bridge often discordant roles, departments, and workflows. symplr has created a Gold Standard blueprint of procedural best practices built into its solutions.

Learn how:

  • symplr convened industry experts to ratify best practices used in parallel or incorporated into its credentialing technology.
  • Pairing automated, professional services-level guidance with software solves common credentialing, enrollment, and quality improvement problems
  • Embedding best practices into your workflows enables strategic decision-making

Source: Symplr
Now more than ever, data-driven staffing decisions are mission critical. Learn how health system leaders are leveraging innovations in both technology and workforce management strategy to optimize their workforce in a way that positively impacts patients, staff and the bottom line.

Source: Kindred Healthcare
In today’s competitive market, it is more critical than ever to attract and retain top talent.

Read the article to learn key strategies on reducing the staffing burden, including:

  • Talent acquisition
  • Retaining and engaging rehab talent

Dental
Source: IC System
The future of DSOs is uncertain, given the unique set of challenges the dental industry now faces. In this whitepaper, IC System investigates several collection solutions that will maximize your organization's cash flow with smarter accounts receivable management solutions. Using a combination of these recommended strategies, technologies, and most of all empathy to work your patient debt, your DSO will experience higher recoveries and more efficient operations.

Source: RevenueWell
Familia Dental is a dental service provider that operates 42 practices across 6 states. Since opening in 2008, they have rapidly grown to serve over 450,000 patients a year, providing a wide range of general dentistry and orthodontic treatment to children and adults. This case study demonstrates the challenges they faced in trying to build an effective marketing and communications strategy, and how RevenueWell and our platform helped them execute against their goals.

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