Whitepapers & E-Books

With healthcare policy and strategies constantly evolving, patient payment processes may also evolve and transform in 2025. As ASCs are looking to improve patients' financial experiences and revenue cycle management, digital tools and payment options can help.

If you missed CareCredit’s session during the Annual ASC Conference, this recap offers an overview of healthcare providers' digitization efforts in patient financing to date and how these efforts might evolve in the near future.

Insights include:

• Current financial barriers for patients and how practices can help
• Opportunities for digitization of patient financing options
• How innovating payment options help improve the patient experience and how it can benefit providers

Denial prevention professionals know that codes hold the key to understanding why a claim was paid differently than it was billed — but by the time a denial code is assigned, the damage is done. The result? Lengthy appeals, manual workflows, delayed timelines and lost revenue.

This playbook will empower revenue cycle leaders and finance teams with proactive strategies to reduce denials, streamline operations and safeguard revenue.

You will learn:

• Detailed insights into the 11 most common claim denials
• Why denials happen and the best approaches to resolve them efficiently
• How to prevent denials before they occur and leverage technology to reduce manual processes

About 1 in 5 Americans get the flu every year, creating surges in patient demand that can strain medical practices.

This report outlines six proven strategies to maintain efficiency, streamline workflows and provide quality care all season long.

Learn how to:

• Safely schedule visits to help protect patients and staff.
• Properly disinfect high-traffic areas.
• Choose healthcare-grade seating that stands up to professional-grade cleaners.
• Promote respiratory hygiene throughout your practice.

To better understand the priorities of healthcare organizations when adopting new technologies, Becker's Healthcare and NextGen Healthcare surveyed 158 leaders from ASCs and specialty care practices.

This white paper summarizes key findings and insights from the survey, such as:

• Staffing remains a major issue and a big driver for technology investments.
• Opportunities exist for technology to improve efficiency before, during and after a visit.
• Adoption of innovative technologies can help improve both the patient and provider experience.
• Adopting cutting-edge technology requires a mindset of experimentation and improvement.

Patient financial care is more important than ever. Healthcare organizations are on the hook for collecting a growing share of patient payments, amid competing priorities like staffing challenges and rising costs.

Whether spoken or not, patients need organizations to do more, from helping them maximize their coverage to providing accurate estimates upfront. This guide explains how clearer billing processes can drive patient loyalty while building organizations' financial health.

Learning points:

• 4 steps to enhance patient financial processes while strengthening revenue
• Real-life examples of how healthcare organizations put these strategies into play and get results
• Tips for assessing automation solutions to support team productivity and less burnout

Revenue cycle leaders know the staffing crisis in healthcare is not limited to clinical functions; there’s also a revenue cycle staffing crisis.

Based on increasing revenue cycle work and a shortage of skilled workers, it is impossible to hire enough people or ask current employees to work harder.

It’s time to work smarter, not harder. What does working smarter in the revenue cycle mean? It means finding innovative ways to do more with less.

Download for best practices on:

 

• Developing a smarter revenue cycle and administrative strategy
• Cutting down on outdated manual processes
• Streamlining existing processes with intelligent automation

  Learn more about what intelligent automation is, how it works, which revenue cycle tasks are best automated and what the benefits are

A Comprehensive Report by Becker's Healthcare and NextGen Healthcare

The behavioral health landscape is shifting rapidly, with rising demand, staff shortages, financial strain, and evolving technology reshaping care delivery. Leaders face unprecedented challenges—but also opportunities for transformative innovation.

This exclusive report delves into findings from 130 healthcare leaders, uncovering actionable strategies to:

• Enhance financial sustainability with modern EHR systems, AI-driven tools, and value-based care models.
• Streamline operations through integrated technology and automation, reducing administrative burdens by up to 40%.
• Elevate patient care with whole-person care models that improve outcomes and reduce emergency visits by 20%.
• Tackle workforce challenges with cutting-edge solutions like ambient AI, improving clinician satisfaction by 85%.

Key Insights You'll Gain:

• How to mitigate Medicaid reimbursement challenges and unlock operational efficiencies.
• Why integrated, whole-person care is crucial for long-term success.
• The transformative power of AI and automation in revolutionizing behavioral health practices.
• What leaders are prioritizing in 2025 to address workforce shortages and financial pressures.

Many experts agree the nation is facing a mental health crisis, with 1 in 5 adults affected. Yet, many patients struggle to access care due to long wait times, complex referral processes and behavioral health clinician shortages.

This whitepaper explores practical solutions for integrating behavioral health into primary and specialty care with no contracts or upfront costs, offering a seamless approach that improves patient outcomes and reduces healthcare costs.

Key learning points:

• Effective strategies to streamline behavioral health referrals and care coordination
• Best practices for integrating behavioral health into your existing care model with minimal disruption
• How early intervention in mental health can lower overall healthcare expenses

Retention was the name of the game for health systems in 2024, as they navigated widespread skill shortages, rising turnover rates and rapidly evolving care demands. This focus will persist in 2025, with healthcare organizations doubling down on workforce development initiatives.

This whitepaper explores how tuition assistance programs can play a pivotal role in strengthening talent pipelines and fostering a resilient, highly skilled workforce. It also underscores the advantages of tuition assistance programs compared to traditional reimbursement programs.

Key learnings:

• How tuition assistance removes financial barriers for employees, broadens participation and reduces overall talent management expenses
• Case studies that show how tuition assistance programs enhance employee commitment and decrease turnover
• Strategies to align educational programs with organizational goals to mitigate skill gaps and promote career mobility

In an industry rife with burnout and plagued by high employee turnover, Houston-based Legacy Community Health delivers an employee experience that is almost unprecedented in healthcare. 

Benefits like back-up care give Legacy employees a level of flexibility and work-life balance coveted by healthcare workers. The impact on the business is equally substantial, saving the company thousands of critical workdays, reducing absenteeism and fostering greater employee loyalty.

Read this executive Q&A with Legacy's Vice President of Human Resources, as he shares: 

• The strategies and solutions the organization has implemented to keep its employees working, engaged and happy
• How Legacy has created a culture that enables its people to thrive, both in their careers and in life
• The business impact of a holistic suite of care and education benefits

Health systems are facing unprecedented workforce challenges, mounting financial pressures and the rapid pace of digital transformation. To thrive in this landscape, it's essential organizations have leaders who can effectively navigate through times of uncertainty and foster positive, resilient cultures.

This report explores six components of leadership development that are essential for addressing the top pressures in healthcare and ensuring long-term organizational success.

Key learning points:

• Practical strategies to strengthen leadership pipelines and address organizational needs
• Top approaches to improve retention through culture and tailored leadership initiatives
• A realistic framework for integrating leadership assessment, training and succession planning

Addressing workforce challenges and improving staff well-being is top of mind for many healthcare leaders. One innovative model that's emerging as a possible solution is the focus on contingent staffing.

Contingent staffing helps healthcare organizations fill specialized positions faster and can also help in filling gaps in overall staffing to alleviate pressure on existing teams, which can ultimately help improve access to care and clinical outcomes.

Download this resource to understand where contingent staffing can help your organization and learn:

• Strategies to make staffing decisions in real-time
• Why mastering credentialing is critical and how to do it
• How to establish a float-pool and blueprints to make it work

Today's leading health systems recognize customer experience as a core business strategy — not just a departmental task. As patient expectations for convenience and simplicity evolve, the stakes are rising for organizations to fine-tune their CX strategy for 2025.

This planning guide explores 10 top strategies to strengthen CX in the year ahead, offering tangible insights to help organizations better anticipate patient needs, adapt workflows and foster meaningful connections across touchpoints.

Key learning points:

• How AI and automation reshape CX roles and improve patient engagement
• Proven strategies to integrate proactive engagement into CX
• Metrics to measure and optimize AI's impact on healthcare outcomes

The importance for brand strategies to prioritize digital advertising can no longer be ignored. With an expected global spend of nearly $1 trillion on digital advertising by the end of this decade, healthcare leaders need to consider its impact on profitability, patient satisfaction and recruiting.

While it can be overwhelming, focusing on key elements like audience segmentation, ad visibility and leveraging a growing social influencer market can lead to measurable results.

Download "The Future of Digital Advertising: 2024 and Beyond" report today to simplify digital ads and learn:

• The top 3 ways to reach your audience
• How to capitalize on the growing on-demand streaming market
• Why digital can help you maximize your ad ROI

Healthcare consolidations bring a host of challenges, from integrating IT systems and software to aligning HR policies. Navigating these hurdles through a smooth, strategic integration is critical to ensuring the long-term success of any merger.

In a recent advisory call, health system executives from across the country shared their most pressing post-merger integration challenges and discussed best practices for overcoming them. This whitepaper offers key takeaways from the conversation and features insights from the following health systems:

• HonorHealth (Scottsdale, Ariz.)
• Allina Health (Minneapolis)
• University of Michigan Health (Ann Arbor)
• Rochester (N.Y.) Regional Health
• University Hospitals (Cleveland)

New policies are driving a shift toward using patient-reported outcome data as a standard for performance measurement by federal and commercial insurers. With reimbursement increasingly tied to value-based models, a sustainable system for gathering patient-reported outcomes is now essential.

Beginning in 2024, CMS began requiring hospitals and surgery centers to report patient-reported outcomes for hip and knee replacements as part of a new performance measure. Download this guide to understand the new requirements and learn best practices for compliance.

Key learning points:

• Understand CMS's hip and knee replacement reporting requirements
• Examine the impact of reporting failures on your Annual Payment Update
• Develop a strategy for effective patient-reported outcome data collection

The Direct-to-Employer (DTE) model is in greater demand as self-funded employers seek solutions to address the rising costs of cardiovascular disease (CVD) while enhancing employee health outcomes. Healthcare providers who capitalize on this growing opportunity can differentiate themselves, diversify revenue streams, and build long-term partnerships with employers. The DTE model presents a win-win-win approach: it enables self-funded employers to reduce high-cost claims, offers employees greater access to preventive and specialized cardiovascular care, and allows healthcare providers to expand their impact. This paper outlines actionable strategies for healthcare providers to build and scale DTE cardiovascular health programs, driving measurable value and ROI.

Key learnings:

• Why the Direct-to-Employer (DTE) model is increasingly valuable for self-funded employers in managing cardiovascular disease (CVD) costs and improving employee health outcomes.
• How to build and scale DTE cardiovascular health programs using advanced diagnostics, real-time health data, and targeted interventions to drive impactful, measurable outcomes for self-funded employers and employees alike.
• Discover how leveraging advanced diagnostics capable of providing real-time insights into employee cardiovascular health can help optimize cardiovascular health programs, enabling proactive intervention without relying solely on retrospective claims data.

A new wave of CMS regulations — CMS' Price Transparency Rule, No Surprises Act and Transparency in Coverage Rule — have created a wave of change for healthcare, challenging payers & providers to ensure compliance and avoid costly disruptions.

This guide unpacks these critical mandates, including how they're reshaping competition, patient engagement and operational strategies. With these shifts, health plans leaders are leaning into innovations like workflow automation, analytics and virtual care to stay competitive.

Explore strategies to navigate these changes, enhance patient satisfaction and drive operational improvements.

Key takeaways:

• A breakdown of transparency mandates and their impact on healthcare
• Implications for payers, providers and patient decision-making
• Why technology investments in risk assessment, connected health and virtual care platforms are now essential

As demand for genetic testing grows, payers are facing increasing pressure to integrate these tests into provider contracts and member benefit packages.

At Becker's Fall 2024 Payer Issues Roundtable, industry experts and health plan leaders shared valuable insights on expanding genetic testing coverage. This whitepaper summarizes key themes from the discussion, including:

• Financial and clinical benefits of genetic testing
• Common obstacles for health plans and strategies to overcome them
• The role of AI and digital solutions in optimizing genetic testing

Healthcare organizations face the challenge of building customer loyalty by providing the best possible experience for their patients. At the center of this issue is an organization's contact center — often the starting point for a patient's journey.

To improve this crucial first contact, organizations need to look beyond traditional approaches and embrace a data-led effort to modernize their contact centers.

This whitepaper will:

• Examine the call center of today and tomorrow
• Look at three key AI technologies that will drive future call center operations
• Explore the best way to implement changes

Healthcare organizations have access to more data than ever before. While that data is valuable, it can only make a difference if correctly processed and analyzed.

New developments in AI are enabling health systems to improve operations by identifying the right treatments faster, reducing cumbersome administrative tasks and streamlining research and development to innovate for the future.

Download this report produced by Harvard Business Review Analytic Services to understand how these efforts drive greater business value and outcomes and learn:

• Insights into Northwell Health's AI-driven digital transformation
• How AI is driving increased annual returns for healthcare companies
• What factors to consider when building an enterprise AI strategy

Payers face a number of challenges in their risk adjustment programs, from data quality and availability to compliance issues and the complex, time-consuming task of analyzing retrospective data to calculate risk.

While retrospective review is a key part of risk adjustment, some organizations are seeing benefits in emphasizing prospective risk adjustment as part of a holistic strategy. This e-book explores how prospective strategies can streamline care gap closures, reduce administrative burdens and drive cost savings for payers.

Insights include:

• Using prospective risk adjustment to make better predictions
• Technology that proactively identifies care gaps
• How digital integration enables more efficient care gap closures

Nearly 40% of Medicaid beneficiaries say they "sometimes, rarely or never" understand communications from their health plan. Recognizing the barriers they face is critical to improving their care experiences, as well as ensuring payers and providers meet business objectives, mandates and benchmarks.

Addressing care experiences and beneficiaries' perceptions is not simple, however. This guide outlines key obstacles in educating, communicating and connecting with Medicaid beneficiaries and strategies organizations can use to overcome these challenges.

Learnings include:

• Perceptions that Medicaid beneficiaries have toward their healthcare providers and health plan
• How factors like limited English proficiency and cultural norms impact engagement with healthcare
• Strategies and tips to address whole-person health through empathetic digital communication

Sentara Norfolk (Va.) General Hospital implemented a medication tracking system to tackle inefficiencies and stockouts in its cardiac operating room. By tagging critical medications and monitoring inventory, the hospital eliminated stockouts, reduced medication waste by 86% and is projected to save nearly $50,000 annually from a single fridge.

Their strategy — which uses RFID technology — also streamlined workflows, improved medication safety and enhanced patient care, leading to its expansion for tracking hazardous drugs in other areas.

This whitepaper highlights:

• How RFID technology can monitor any medication type across healthcare settings, including procedural areas, clean rooms, clinics, infusion centers and central pharmacies
• How real-time inventory tracking delivers financial benefits by eliminating stockouts, preventing care delays and reducing waste
• How predictable inventory levels alleviate operational challenges, optimize workflows and free up staff time

The life sciences industry is facing increased competition, evolving patient expectations and heightened demands to bring devices and drugs to market faster.

Artificial intelligence offers life sciences companies a transformative advantage, enabling them to reimagine operations, streamline research and development, expand patient access to clinical trials and accelerate time-to-therapy.

This whitepaper explores the key challenges and opportunities for healthcare organizations entering the new era of AI. Learn practical steps for building a robust AI strategy that unlocks lasting benefits — from improving patient experience to driving significant cost savings through intelligent automation.

Learn how AI can help life sciences organizations:

• Harmonize information from the EHR, claims databases and social platforms
• Automate manual tasks such as answering questions around efficacy and indications
• Auto-match eligible participants with trials

In a recent survey, 97% of pharmacy leaders said their human resources team reaches out for feedback on everything from formulary design to pharmacogenetics coverage.*

Partnerships between HR and pharmacy are mutually beneficial. They can increase employee understanding and engagement in pharmacy programs.

Download the report to learn:

• Five best practices for pharmacy leaders to collaborate with HR for program adoption and employee wellness.
• How a large, nonprofit health system partnered pharmacy and HR for improved pharmacy utilization and increased plan savings.

*Internal RxBenefits hospital survey, 2024. Sample size of 101 respondents.

Health inequities in the U.S. lead to a staggering $320 billion in direct medical costs. As health systems adopt strategies to address disparities and enhance patient well-being, organizations like Providence (Renton, Wash.) and CommonSpirit (Chicago) are turning their focus to a significant yet often overlooked factor: climate change.

This article recaps an executive session at Becker's 12th Annual CEO + CFO Roundtable, where industry leaders explored the intersection of health equity, sustainability and climate impact within the U.S. healthcare system. Leaders from Providence and CommonSpirit, joined by Deloitte consultants, shared actionable strategies for embedding sustainability into operations. Their approach highlights the "triple bottom line" of improving patient health, environmental outcomes and financial performance.

Insights include:

• How health systems secured leadership buy-in and embarked on sustainability initiatives
• Innovative measures to reduce environmental impact, including gas recycling, LED lighting and facility design
• A practical roadmap to align organizational priorities with sustainability goals

Effective communication is not just a nice-to-have in healthcare; it's a necessity. A recent healthcare benchmark report bears out this claim. The report found 80% of consumers are likely to recommend a health system or company to their friends and family if the organization's communication practices exceed their expectations. The report also found that 66% of healthcare consumers are likely to switch providers if communications don't meet their expectations.

Download this report to:

• Learn how to create an advanced digital experience that supports clear communication
• Understand why over 60% of healthcare consumers have concerns about AI in healthcare communications and how to make them more comfortable
• Learn the costs of inaccurate and slow communication

No system's value-based care journey is the same, but shared best practices from peers can be invaluable.

In a recent Becker's Healthcare advisory call, health system leaders explored strategies to foster a patient-centric approach to value-based care. They highlighted best practices and underscored the importance of collaboration among diverse stakeholder groups.

This report summarizes key takeaways from the conversation, offering strategies around:

• Data collection and analysis
• Care delivery innovations
• Internal and external partnership opportunities

How well are you meeting your patients' communication and service expectations? Discover the disconnects and find opportunities to improve with this must-see infographic, "Patient Service Expectations vs. Reality."

What you'll learn:

• The top gaps in patient service satisfaction.
• Key communication challenges healthcare providers face.
• How innovative tools can help bridge the gap and improve patient loyalty.

Language barriers between patients and staff pose a significant threat to care quality and patient satisfaction, especially for hospitals serving diverse communities. These barriers can lead to care delays, miscommunication and frustration, affecting both patient trust and staff efficiency.

This case study explores how Onvida Health — formerly Yuma (Ariz.) Regional Medical Center — redesigned its language services program to refine daily operations, boost patient satisfaction and improve care outcomes. Learn how the system implemented practical solutions and operational changes to:

• Build patient trust
• Foster a culturally and linguistically inclusive environment
• Significantly improve language access and encounter times
• Achieve a 4.9/5 interpreter satisfaction rating

Tanner Health System, a billion-dollar health system based in Carrollton, Ga., faced challenges with patient flow, departmental silos, and system-wide inefficiencies, hindering coordination and efficiency.

To address these issues, Tanner implemented a healthcare operational improvement framework that combined people, processes and technology to drive systemwide alignment. This initiative resulted in significant operational and financial improvements — including $5.2 million in savings within the first six months.

In this case study, you'll learn:

• Practical strategies Tanner Health System used to enhance coordination and improve efficiency across all areas of the organization
• How this framework drove measurable operational and financial gains
• What key drivers leaders can leverage to kickstart performance improvement and achieve sustainable results

For healthcare organizations nationwide, the pressure of tight margins and workforce challenges is driving innovation.

From how clinicians feel about using AI to how health systems across the country measure the value of digital tech, this collection of reporting from Becker's Hospital Review elevates the trends today's healthcare leaders need to know to innovate with purpose.

Articles include:

• Why CIOs can't be the 'senator from IT' anymore
• Clinicians want more influence in software decisions: 7 survey findings
• A 'multibillion-dollar bottleneck': 3 top AI issues for health systems

As health system consolidation continues to accelerate, nurse leaders are uniquely positioned to drive successful integration by leaning on their interpersonal skills and expertise in operations.

This brief but detailed report explores how nurse executives can guide their organizations through mergers and acquisitions.

Key insights:

• Learn how to guide organizations through mergers, aligning staff and improving care quality.
• Discover the role of technology in streamlining procedures and achieving clinical excellence.
• Explore strategies to foster staff development, enhance communication and ensure high performance post-merger.

Managing patient access, appointment volume and operational workflows can be overwhelming with the sheer volume and complexity of healthcare data.

This e-book explores how healthcare practices can turn these challenges into opportunities for growth by focusing on the data that matters the most. It outlines how specific metrics reveal scheduling gaps, reduce patient wait times, and ultimately boost both revenue and patient satisfaction.

By optimizing provider schedules and enhancing patient experiences, this guide provides a clear approach to making data work more effectively for healthcare operations.

Health systems are increasingly turning to remote patient monitoring systems to enhance patient outcomes, close health disparities and lower costs.

While healthcare organizations have been using RPM for some time, there is a plethora of new opportunities to better engage patients and drive improvements in care. This exclusive report offers fresh insights on how RPM technology can reduce hospital readmissions, boost patient satisfaction and deliver measurable cost savings. Learn from real-world case studies of health systems that have successfully deployed RPM to improve care and scale solutions.

Key learning points:

• The latest advancements in RPM technology and tips to find the right solution
• Best practices for successful deployment and patient engagement strategies
• How two health systems reduced readmission rates and achieved substantial savings

Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade.

Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.

Download a copy of the case study to learn how Wayne:

• Reduced denials 80 percent
• Decreased no-shows and cancellations, saving revenue
• Reallocated staff and eliminated need to fill 5 vacant positions

Supply chain inefficiencies cost hospitals $25.7 billion annually. With the right strategies, however, supply chain teams can not only lower supply chain and healthcare costs but also serve as a direct bridge to improved care quality.

At the Becker's Supply Chain Leadership Virtual Forum, six healthcare supply chain experts discussed their systems' supply chain transformation efforts and shared how supply chains can become a strategic asset when bolstered by the power of data, standardization and process efficiency. This report offers seven takeaways from the discussion.

Key learnings:

• How labor challenges are affecting supply chain teams
• Top priorities for healthcare supply chain leaders in 2022
• The key to successful supply chain transformations
  
  

Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions.

Results include:

• A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
• Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
• Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI

Before COVID-19, the opioid epidemic was the nation's most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar.

Learn how eight organizations across the country have used technology and collaboration to achieve the following:

• 61 percent reduction in opioid prescriptions
• 32 percent reduction in opioid deaths
• 50 percent decrease in emergency department visits for patients with high utilization patterns
• $34 million in cost savings

This downloadable whitepaper will cover:

• Four proven strategies for addressing the opioid epidemic on an organizational and community level
• Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
• How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings

EHRs are an essential component of care delivery today — but they are expensive. For some health systems, an EHR investment can cost billions.

How can health systems get their money's worth? The answer is optimization. Get access to the consultant-developed insider tool designed to measure EHR excellence. This simple guide can help identify problems with system integration, interoperability and usability.

The checklist provides executives with:

• Key questions to kickstart the evaluation of potential gaps in EHR processes
• An inside look at key areas in the EHR optimization process necessary to improve workflows, training and overall patient experience

Pioneering the Science of AI Evaluation reveals some of the deep science behind the Abridge automatic speech recognition and note generation technology, which has set the standard for the healthcare industry. Abridge has developed a unique process for evaluating and improving purpose-built healthcare AI models. This process has resulted in speech recognition and note generation that works seamlessly across specialties, languages, and care settings—and outperforms leading off-the-shelf models.

In this paper, you will learn:

• The metrics of success for healthcare AI models
• How Abridge evaluates and improves healthcare AI models
• What’s next for healthcare AI technology

Amid rapid digital transformation, many hospitals are managing hundreds of disparate applications — contributing to a staggering $8 billion in annual industry losses from health IT inefficiencies. Fragmented tools can also add stress for patients and clinicians.

This whitepaper explores how healthcare organizations are leveraging integrated platforms to reduce costs, enhance ease of use, boost staff satisfaction and drive better overall performance.

Insights include:

• Strategies to minimize clinician burden and promote collaboration in technology deployments
• Changes to clinical workflows that enable more time with patients and focused care
• How integrated tech can drive ROI and improvements in key metrics like length of stay

In a recent Becker's Healthcare advisory call sponsored by Microsoft, chief strategy, clinical and digital leaders from healthcare organizations across the country shared ways they are deploying artificial intelligence, discussed ways to maximize user adoption and what the future of AI looks like.

Key takeaways from this whitepaper include:

• AI helps address key workforce challenges to improve patient care.
• AI governance key to successful implementation.
• Clinician training and onboarding are essential for AI adoption.
• AI is changing the future of healthcare.

This guide outlines the comprehensive staffing requirements for each phase of a Workday project in healthcare organizations. Through detailed role breakdowns across six critical areas — from legacy system support to post-implementation optimization — organizations can better plan their resource needs.

The whitepaper provides specific lists of required positions in technical, functional and operational domains, helping healthcare leaders build the right team structure by combining internal resources with strategic staffing partnerships.

Key learnings include:

• A successful Workday project requires significant internal staffing resources beyond what the system integrator provides.
• Organizations often underestimate the time commitment required from internal subject matter experts during implementation.
• Post-implementation success depends on establishing a dedicated support team, maintaining ongoing training programs and potentially partnering with Workday staffing experts for specialized needs.

New research shows 74% of healthcare leaders are confident AI can deliver transformational value. But AI skepticism among many clinicians and financial constraints warrant a careful approach and clear focus on outcomes when implementing this technology.

In this e-book, you'll find AI insights, projections and investment priorities based on survey data from 500 business decision-makers that can inform your organization's AI action plan.

Uncover key research findings and perspectives on AI including:

• AI adoption, expectations for its business impact and success measures
• Importance of AI skills and experiences in hiring new employees
• Transparency, trust and AI's impact on IT spend

In the past few years, virtual nursing infrastructure and processes have been introduced to support hundreds of nursing units across the U.S., and many organizations have expanded upon their initial efforts.

As adoption has spread, so have the lessons and perspectives around various issues that all organizations face when considering virtual nursing as the tip of the spear for broad care team transformation models.

This whitepaper shares some of the lessons learned from early adopters and highlights current market data and thought leadership around virtual nursing.

Health system perspectives include:

• Trinity Health (Livonia, Mich.)
• Providence (Renton, Wash.)
• Jefferson Health (Philadelphia)
• Valley Health (Winchester, Va.)

Remote patient monitoring (RPM) continues to be an emerging trend for healthcare organizations due to its positive impact on patient outcomes and healthcare economics.

Monitoring patients at home and interpreting their data, however, comes with important nuances. It requires adjusting expectations, preparing clinicians and analyzing datasets appropriately.

Download this resource to uncover actionable insights from more than 40 in-home monitoring programs and learn:

• Key strategies for interpreting data in the home
• The 8 lessons to a successful RPM program
• How to use RPM data effectively

As more health systems leverage AI for clinical notetaking and other administrative tasks, rising concerns in data protection and cybersecurity demand a thorough approach to evaluating these investments.

This guide offers critical considerations for assessing AI solutions and key governance elements like data privacy, bias mitigation, safety protocols and more. With these best practices, healthcare leaders can confidently evaluate and adopt AI tools to enhance care delivery while upholding responsible governance, prioritizing safety and ensuring compliance with evolving ethical and regulatory standards.

Key learnings include:

• Ensuring AI tools safeguard patient data with strong encryption, de-identification processes and customizable data retention policies
• Checking if AI is trained on diverse data and integrates multidisciplinary expertise to minimize biases
• Looking for robust validation frameworks that prevent errors and hallucinations
• Ensuring vendors maintain clear documentation and actively participate in industry-standard initiatives

As health systems continue to navigate enduring staffing and financial challenges, artificial intelligence offers a powerful solution to empower teams and streamline care delivery. Although the industry is still in the early stages of adoption and application, some health systems are already reaping the benefits of AI-driven healthcare.

To explore the transformational potential of AI and how organizations are operationalizing the technology, Becker's Hospital Review spoke with two experts: Kali Arduini, director of innovation at Chicago-based Northwestern Medicine and Jared Pelo, MD, chief medical information officer at Microsoft, about the real-world applications of AI.

Learnings from this whitepaper include:

• AI + healthcare: Observations from the early stages.
• How Northwestern Medicine evaluates AI collaborators.
• The future success of AI in healthcare depends on trust and equity.

From ambient listening to automation, healthcare organizations are deploying AI at a rapid pace to ease pressures on clinical staff and optimize their operational efficiency for improved financial and patient outcomes.

While some tools have already made a significant impact on workflows and patient engagement, questions remain on AI governance, cybersecurity and how leaders can ensure the technologies they are using can make a measurable difference for their organizations.

Download this resource to learn how leaders view the current AI landscape, as well as:

• Strategies for successful implementation
• What AI tools have the most impact on outcomes, according to leaders
• Key challenges and mistakes to avoid when implementing new tech

Netflix, Starbucks and Amazon have set the gold standard for personalized consumer experiences. Meanwhile, healthcare has struggled to keep pace, as many organizations still cling to reactive models that prioritize short-term clinical interactions over long-term relationships. But the tide is turning.

This whitepaper explores how three forward-thinking healthcare organizations — Augusta Health (Fishersville, Va.), Montage Health (Monterey, Calif.) and Austin (Texas) Regional Clinic — use intelligent automation to rewrite the status quo for personalization in healthcare.

Key learnings:

• Key strategies for building deeper patient connections
• Practical examples of automation driving personalization
• Actionable insights for adopting these solutions in your organization

From navigating the EHR to wearables and various communication workflows, the healthcare workforce needs reliable and secure connectivity to stay on task and deliver patients the outcomes (and the experience) they deserve.

More and more health system leaders are coming to realize that Wi-Fi was not designed with these connectivity needs in mind. New 5G technology better supports the highly mobile communication tools increasingly relied upon by clinicians.
This report details the reasons 5G is coming to healthcare and how the technology can:

• Improve the mobility, speed and scalability of device networks
• Integrate 5G into your existing network structure
• Achieve related cost-saving and efficiency benefits

Healthcare infrastructure is at a critical inflection point. Outdated systems burden patients and administrators with fragmented authentication processes, which manifest in healthcare as redundant patient verification forms, manually intensive paper trails for office staff, and limited access to trustworthy authentication processes for call centers.

In some ways, healthcare is experiencing an "identity crisis" that's leaving crucial information vulnerable to cyberattacks — and leaving patients confused, tired and frustrated. This report explores how an interoperable identity solution can effectively address these challenges.

Key learnings:

• How to simplify the patient experience with secure identity verification
• How modern identity verification safeguards against social engineering attacks and data breaches
• How automation can cut administrative costs, improve resource allocation and free up healthcare staff to focus on patient care

Patient-centered communication tools and remote patient monitoring are essential for delivering timely information and improving health outcomes. These services also require healthcare organizations to focus on patient privacy, HIPAA compliance and cybersecurity.

As hospitals and health systems adopt more internet-connected medical devices and tools, the attack surface for cybercriminals grows. Without leading-edge security in place, every device on a healthcare organization's network becomes a potential threat.

Becker's Healthcare and T-Mobile recently surveyed more than 125 healthcare leaders to learn about the communication tools they use, as well as their cybersecurity and compliance challenges.

Insights from this whitepaper include:

• Why healthcare organizations are struggling with persistent cybersecurity attacks, and the cybersecurity measures that can protect patient-centered communications
• The greatest barriers to improving compliance and cybersecurity, including patient-centered communications and internet-connected devices
• Best practices to bolster the security of patient-centered communication and technologies, and the top priorities for enhancing applications

Healthcare organizations are committed to delivering patient-focused care but face mounting challenges associated with administrative tasks that can increase costs, negatively affect outcomes and lead to provider burnout.

AI-powered technology is showing potential to address these challenges and transform the daily workflows that underpin healthcare delivery today.

Get the report that shares how one New Jersey health system successfully reduced clinician's administrative burdens while bolstering communication.

Key takeaways from the report:

• AI-based technology can enhance workflows.
• Ambient charting reduces post-visit documentation time.
• How a streamlined workflow creates a better experience for clinicians and patients.

Cincinnati-based Bon Secours Mercy Health operates over 1,200 locations and has more than 3,000 providers in the U.S., along with a significant presence in Ireland. For a system this expansive, the ability to scale high-quality, innovative services — such as patient monitoring — is critical.

In this whitepaper, Bon Secours Mercy Health's CFO of markets and chief nursing officer share their integrated approach to patient monitoring across the system's delivery network. They describe how they've navigated financial barriers, the logistics and impact of standardizing patient monitoring with technology and results they've seen systemwide.

Learning points:

• How Bon Secours Mercy Health is driving technology adoption across sites
• Best practices for evaluating IT infrastructure and partnerships
• Clinical and administrative benefits of integrated patient monitoring tools

 

As health systems face rising labor costs and high workforce turnover, many are turning to AI solutions to keep pace. Community Health Network (CHN) in Indianapolis is among those leading the way, using intelligent automation to optimize staff performance, streamline workflows, and improve patient care without adding to labor costs.

In this guide, learn how CHN leverages Notable’s AI-powered agents to:

• Save up to $1.7 million annually by automating pre-visit chart summaries and freeing up staff
• Boost scheduled visits by 300% and reconnect with 10% of patients overdue for visits
• Close care gaps and reduce delays with automated follow-ups and real-time scheduling

According to Philips' Future Health Index 2024, 85% of healthcare leaders are either investing in or planning to invest in generative AI. But where do you start? And how do you ensure AI isn’t just hype but a real solution?

This guide shares what’s working in healthcare today and how to make AI genuinely actionable, with five practical steps.

Inside, you’ll find:

• Real examples of how health systems use AI to save on costs and improve patient outcomes
• Clear first steps to build an AI strategy that aligns with your goals and needs
• Practical methods to automate workflows, reduce administrative burden, and boost productivity

Healthcare organizations are prioritizing care model redesign to meet demand and provide high-quality care while managing financial challenges. This was the focus of a roundtable conversation with 28 healthcare executives at Becker's 9th Annual Health IT + Digital Health + RCM Conference.

This report is based on that conversation and explores how organizations can transform care delivery through strategic portfolio management and digital innovation.

Learning points:

• Key trends driving healthcare transformation and top organizational growth priorities
• Essential elements of innovative care models that increase operational efficiency without compromising quality
• Strategic approaches to digital health implementation that expand access while addressing staffing shortages
• Real-world insights from healthcare leaders on restructuring care teams and resource allocation
• Practical guidance for balancing patient care excellence with financial sustainability

Operating rooms drive up to 70% of a hospital's revenue — and up to 40% of its expenses. The potential to increase efficiency and drive further revenue is great, but too often efforts fail because they only address isolated problems. Optimizing the OR requires a holistic approach that includes consistent and structural block management changes, proactive case coordination, and streamlined staff planning.

This whitepaper explores how four health systems overcame OR inefficiencies through AI-powered software, change management, and tailored strategies that go beyond quick fixes. Each case study showcases specific approaches and technologies that health systems used to optimize workflows and staffing, addressing long-term structural needs and capturing new revenue.

Featured health systems:

• The University of Kansas Health System (Kansas City)
• Cone Health (Greensboro, N.C.)
• OhioHealth (Columbus)
• Oregon Health & Science University (Portland)

Gain actionable insights to help your organization boost OR potential, enhance clinical outcomes and achieve sustainable financial growth.

A top priority for healthcare leaders is to find cost-saving opportunities and improve operating efficiency. One area ripe for improvement that's often overlooked is cardiac telemetry monitoring.

Cardiac telemetry has a significant influence on patient care and financial performance. Telemetry overutilization can result in longer hospital stays, unnecessary testing and increased costs.

Download this whitepaper to learn how adjusting cardiac telemetry workflows can help enhance patient safety and operational efficiency.

Learnings include:

• How to reduce non-actionable alarms and alarm fatigue
• How to streamline communication and create integrated telemetry workflows
• How to decrease patients' time on telemetry and free up resources

Given the breadth and depth of potential use cases, one thing is clear – more and more people will find themselves working in environments where ML plays a critical role. And thanks to the emergence of low-code and no-code software, ML is no longer the exclusive preserve of programmers, data scientists, and people who paid attention in math class. More of us can – and will – be involved in developing and deploying practical ML solutions.

This eGuide will help you understand:

 

• The key concepts behind ML and common applications
• How it’s becoming more useful to people at all levels of organizations

 

At virtually every stage of a patient’s wellbeing, different forms of technology and software support the expansion of better healthcare. As the reliance on technology grows, ensuring that these lifesaving systems don’t break under the strain is imperative.

  To keep operations running smoothly, healthcare IT professionals must perform regular and exhaustive testing. Fortunately, the introduction of automation, robotics, and artificial intelligence (AI) has made testing easier to deliver.

In this eBook from Keysight Technologies, you will discover  

• How automation can improve workflow management to help physicians and patients alike
• How AI-driven test automation helps your EMR become more interoperable and user-friendly
• Six critical tasks that can be optimized with robotic process automation
• The importance of testing both on-site and wearable medical devices

 

Please fill out the form to download the eBook.

The rise in volume and severity of healthcare cyberattacks has pushed cybersecurity out of its IT silo and into the health system C-suite. With millions of patient records compromised and financial losses in the billions, all health system leaders must be active participants in prevention and response strategies.

This whitepaper distills insights from a December advisory call, sponsored by Celerium, where technology, clinical and business executives from health systems nationwide discussed evolving cybersecurity threats and prevention strategies.

Key takeaways include:

• Top opportunities for hospitals to strengthen cybersecurity
• Strategies to engage non-IT leaders in cybersecurity initiatives
• How AI and automation can bolster defenses

The Definitive Guide to Policy & Regulatory Management for Healthcare from is a comprehensive resource designed to help healthcare organizations streamline policy, compliance, and regulatory practices.

With life-critical standards are at stake, this guide offers practical, scalable solutions for managing essential documents like employee handbooks, codes of conduct and operational policies. Divided into sections for visionaries, practitioners, and strategists, it equips readers at any level with tools for improving compliance, reducing risk, and maintaining clear, accessible records.

Whether building a new framework or refining an existing one, this guide provides actionable insights to strengthen compliance and governance across an organization.

Learning points:

• How to implement scalable and sustainable practices for managing healthcare policies, compliance, and regulatory documents.
• Ways to improve organizational compliance by organizing critical information, reducing risk, and maintaining clear, accessible records.
• Tips for applying tailored strategies for healthcare visionaries, practitioners, and strategists to enhance document governance and regulatory adherence.

Health systems must balance the demands of IT complexity and operational efficiency. Staff augmentation and managed services serve as solutions to meet this challenge but understanding and choosing the most appropriate model for your organization can be difficult. Selecting the right model, when guided by insight and expertise, can significantly improve operations, reduce IT team burdens, and lower costs.

This whitepaper examines the two service models, providing the insights you need to make an informed decision and position your organization for success.

Key learnings:

• Unique benefits and use cases for staff augmentation and managed services
• Actionable guidance on choosing the best model to meet your goals
• Strategy for navigating your chosen model

Operating margins at academic medical centers have declined sharply in recent years, yet these institutions continue to play a pivotal role in advancing clinical innovation and delivering cutting-edge care. This paradox highlights the resilience and ingenuity of AMCs as they navigate today's turbulent landscape.

How are AMCs balancing financial strain with their critical missions in education, research and patient care?

This whitepaper, packed with insights from Becker's 12th Annual CEO + CFO Roundtable, presents five strategies and trends that leading AMCs — including UChicago Medicine, Keck Medicine of USC (Los Angeles), WVU Medicine (Morgantown, W.Va.) and more — are embracing to thrive despite mounting challenges.

Insights include:

• Diversifying revenue streams
• Pursuing strategic mergers and acquisitions
• Addressing strained payer relationships
• Managing workforce and compensation challenges
• Responding to evolving regulations

The challenges facing healthcare finance leaders are only getting more complicated. These executives must find ways to navigate these issues to support operational efficiency and financial performance. Charting a path forward will require the effective adoption of new technology.

This report — based on a featured session at Becker's 12th Annual CEO + CFO Roundtable — contains real-world learnings from Little Rock-based Arkansas Heart Hospital and UChicago Medicine. It reveals how artificial intelligence and machine learning can transform financial operations by:

• Streamlining revenue cycle management
• Reducing administrative burden
• Minimizing claim denials
• Optimizing financial performance through advanced technological solutions

Battling cost pressures and staffing shortages leaves little time for hospitals and health systems to go after reimbursable dollars. But forgoing this revenue can cost millions. Rather than leave this money on the table, learn to leverage artificial intelligence to improve the visibility of billable income and capture more payments.

This e-book contains proven ways to identify and collect missing charges. It also features real-world examples of how other health systems have used AI-powered charge capture to modernize processes. For instance, an Ohio health system found $5.9 million in missing charges, while a South Carolina health system detected $1.68 million in lost revenue.

Download the to learn how to:

• Simplify charge capture processes using AI and predictive analytics
• Improve DRG accuracy without spending more time on accounts
• Avoid lost revenue related to transfer DRGs.

As healthcare costs rise and reimbursement challenges grow, many hospitals and health systems are turning to an unconventional solution: legal finance.

By leveraging high-value legal claims like the BCBS antitrust litigation, finance leaders can create liquidity that strengthens their organizations' financial footing. This white paper reveals how healthcare CFOs, GCs, and other executives can strategically manage legal assets to reduce strain and support financial stability, offering a proactive approach to stay competitive.

Key learning points:

• Strategies for using legal finance to accelerate recoveries and unlock capital
• The financial impact of opting out of class action settlements
• How portfolio financing can help healthcare providers manage legal costs effectively

In response to payers' growing use of AI for claims processing and approvals, health systems are starting to strategize their own use of technology to keep up with the rapid pace of denials.

This whitepaper offers key insights from a leadership session at Becker's 9th Annual Health IT + Digital Health + RCM Conference, where executives discussed the potential for automation to draft claims appeals and ultimately improve denial rates and timely reimbursements.

Download to learn:

• The driving factors for significant increases in complex denials
• Best practices for streamlining the denial appeals workflow
• Real improvements in efficiency with AI in the revenue cycle

With healthcare leaders facing a long list of challenges that includes everything from economic pressures to overburdened clinical and nonclinical teams, prioritizing tools and strategies that can streamline operations and drive results is critical.

In the revenue cycle, AI and automation can make a significant difference. In a recent survey of hospital, health system and medical group leaders, 75% respondents who use AI in revenue cycle management see ROI.

Download this report to find:

• Real-world examples of AI applications in RCM
• Areas of focus for a successful AI strategy
• Which processes can benefit the most from AI and automation

Medicare and Medicaid administration can be nightmarishly complicated with interconnected programs and requirements. Even for those well-versed in the fundamental rules, hidden pitfalls can lead to significant financial gains or losses, often in the millions.

The silver lining is that proactive steps can be taken to safeguard revenue and optimize reimbursement. This tip sheet presents healthcare finance leaders with five practical strategies to attain excellence in government reimbursement, encompassing: 

• Fundamental pathways to follow for financial success
• Tactical approaches to ensure ongoing compliance
• Proven methods to maximize reimbursement potential

Selling a medical practice can be a difficult process to navigate. Without the right strategies and team in place, owners will likely leave substantial money on the table. This whitepaper outlines how owners can avoid this common mistake and highlights considerations when evaluating potential buyers. These concepts are brought to life in a two-part case study that showcases how an owner was able to increase a physician’s post-sale, after-tax net worth by 77%.

Key learnings:  

• How practice owners can best position themselves in the market with a strategic buyer or private equity (PE) platform
• The value that an investment banker-led marketed process brings vs a non-marketed process
• Strategies to maximize personal wealth for physician owners through pre-sale and post-sale wealth planning

 

Beyond clinical staff, labor shortages are putting significant pressure on the revenue cycle function at hospitals and health systems, leading to negative consequences on the bottom line and for patient engagement. 

This report uncovers findings from a survey of 200 employees responsible for staffing the revenue cycle function at provider organizations, demonstrating how chronic staff shortages of non-clinical staff affect the revenue cycle at their organization. Before the pandemic, the situation was concerning. Now, it's unsustainable.

Download the report to learn where there are opportunities to address top challenges and position your organization for long-term stability.

Sample findings: 

• 96% of respondents indicated that payer reimbursements, patient collections -- or both -- were affected by staff shortages
• More than 8 out of 10 respondents say the patient experience is worse due to staffing shortages 
• 92% of respondents say new staff members make errors that negatively affect claims

Health systems are painfully aware of the complexities of revenue cycle management and understand the need for RCM partners. In fact, 93% of health systems rely on at least one RCM partner.

But there are different reasons for pursuing RCM partnerships and very different approaches to partnership. Which approach and partners are best for your organization?

Here are insights from new research conducted with the Health Management Academy:

• 4 key reasons health systems pursue RCM partnerships
• 2 primary approaches to RCM partnership, and the key differences between them
• Factors to consider when vetting and evaluating RCM partnerships
• Why so many leading health systems are considering enterprise RCM partnerships

The key takeaway: RCM partnerships are necessary but they're not all alike. Understand the differences to make the best RCM decision for your health system.

High deductible health plans (HDHPs) have shifted the already-complex payer reimbursement burden onto the shoulders of consumers who are unprepared to bear it.

Consumers, on the one hand, need increased support to understand their bills and figure out how to pay them. On the other hand, patients with more skin in the game are becoming more demanding about the quality of their customer experience.

These changes necessitate a new patient payment model that focuses on delivering convenience and clear communication to patients, driving both quicker payments and increased patient satisfaction.

Download this whitepaper to learn:

• The current state of patient collections, with data
• How to help patients take charge of their new responsibility
• How to identify hidden coverage
• How to increase the likelihood of quick, easy payment

The economic landscape of the healthcare market has been forever altered by the COVID-19 crisis. Existing challenges have intensified, and the pace of change is accelerating, raising the bar for organizations to adapt strategically and quickly.

Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:

• Meeting the consumer on their terms
• Adapting to new competition
• The growing role of strategic partnerships
• Mastering the new indicators of growth
• Tracking the spend of the health care dollar

Operating health systems and physician practices has always been hard, but COVID-19 has created extraordinary profitability challenges in 2020. Lower volumes, changing case and payer mixes and greater operating margin anxiety make revenue optimization more essential than ever.

We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:

• Tracking real-time practice COVID-19 volumes
• Managing productivity and modifying physician incentive compensation
• Capturing charges efficiently and accurately at the point of care
• Improving throughput across the continuum

The white paper features expert views from:

• Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
• Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
• Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC

COVID-19 has pushed healthcare delivery beyond its breaking point, heightening the urgent need for accelerated patient care, improved clinical efficiencies and secure clinical communication with real-time critical patient updates.

Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.

In this white paper, you will learn about:

• The impact and cost of COVID-19 on healthcare
• How clinical collaboration platforms improved communication during COVID-19
• Where you will see cost savings from leveraging clinical collaboration platforms
• What to look for in a clinical collaboration platform in order to achieve savings
• How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment

Genetic testing and lab data are transforming patient care, enabling healthcare organizations to deliver more personalized, effective treatments. At Becker's 12th Annual CEO + CFO Roundtable, clinical leaders discussed these innovations at length and how they're shaping health systems' precision healthcare programs.

Drawing from a key session at the event, this whitepaper explores how advancements in precision healthcare — from genomic insights to lab analytics — are driving better outcomes for patients and providing competitive advantages for health systems.

You will learn:

• How precision healthcare can optimize resource allocation
• The role of genetic insights in preventing cancer and other diseases
• Strategic partnerships that advance precision healthcare programs

For over five decades, nurse practitioners (NPs) and physician assistants (PAs) have been instrumental in delivering quality health care in the United States. As health care sustainability faces increasing challenges, it is crucial for hospitals and health systems to recruit, train, and optimize this workforce efficiently.

In this white paper, Jill Hunt, PA-C, MS, Senior Vice President of NP/PA Services at SCP Health, dives into both the historical attitudes and recent research surrounding NP and PA utilization and identifies the key factors that influence quality care delivery.

Read to learn more about how the practice of collaborative care delivery aligns with a relentless commitment to quality and physician leadership including:

• Cultivating highly-collaborative, physician-led clinical care teams
• Providing in-depth continuing education and training
• Considering the local environment of clinical care, staffing needs, economic pressures, and patient mixes
• Appropriately matching clinical demand with skills, experience, and training

Healthcare organizations are increasingly embracing a simple, yet effective change to improve diagnostic accuracy, avoid antibiotic misuse and drive better outcomes: in-house PCR testing.

First popularized during the COVID-19 pandemic, the technology now plays a crucial role in detecting a variety of infections with greater accuracy than traditional antigen tests. As more healthcare providers integrate the technology, they are seeing enhanced patient satisfaction, better clinical outcomes and reduced staff burden.

Becker's Healthcare recently spoke with clinical leaders to learn more about the value in-house PCR testing is bringing to their organizations.

Key learning points:

• How PCR testing enhances diagnostic accuracy and accelerates treatment
• The cost-saving and operational benefits
• Real-world success stories from providers integrating PCR testing

Primary care is at a critical juncture. As patient demands and administrative pressures rise, health systems have an opportunity to lead a transformation.

This white paper explores a modern framework to improve the quality and accessibility of primary care. By placing intentional focus on key components like care continuity, targeted patient engagement and omnichannel access, health systems can address primary care's most pressing challenges and pave the way for better outcomes and efficiency.

Key learning points:

• Principles for engineering a cohesive, high-performing primary care system
• Practical steps to leverage AI for primary care's most valuable tasks
• Strategies to create consistent patient experiences through unified data

Hospitals are fighting an ongoing battle against unrecognized patient deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis, unplanned extubation and other preventable conditions. In this whitepaper, we will review the scope of these patient safety matters, inadequacies of current practices, the emergence of clinical surveillance and a strategy to implement continuous clinical surveillance that helps enhance patient safety and outcomes.

Key points that readers will learn include:

• The clinical and financial impact of alarm fatigue and these adverse patient conditions
• How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
• Published results that hospitals have achieved with continuous clinical surveillance

Cyberattacks are systematically targeting DSOs with the FBI issuing warnings to the American Dental Association and the American Association of Oral and Maxillofacial Surgeons as recently as mid-2024.

Being the victim of a cyberattack is a matter of "when" not "if. As the severity of cyberthreats continues to rise, DSOs must proactively work to prevent significant revenue loss and reputational damage.

Explore this guide to learn:

• How cloud solutions can transfer risk away from your organization
• Strategies to enhance cybersecurity
• Real-world case studies from DSOs

DSO leaders are facing a myriad of challenges from staffing to evolving technological needs and economic hurdles. Providing a patient experience that's engaging, personalized and efficient is crucial to overcoming them.

By streamlining operations and leveraging data-driven insights, healthcare leaders can simultaneously reduce administrative strain and enhance revenue — all while delivering a superior patient experience.

This guide explains:

• How to develop more comprehensive and transparent treatment plans
• Why many dentists cite patient payments as their most significant concern
• What factor is most important for leaders to grow their business

To be successful, every DSO must strive for a strong and dynamic procurement strategy. Large rapidly growing specialty DSOs are no exception.

One multispecialty DSO with more than 180 locations was able to save about $3 million annually by executing a strategic procurement initiative that drove savings towards their bottom line and increased ordering efficiencies among their practices in the process. This was all done while maintaining physicians' and clinicians' autonomy regarding clinically sensitive items they have access to.

Download the case study below to learn how SourceClub helped this multispecialty DSO save millions and achieve success

Today's most significant business operation problem in dental offices is repetitive, consistent, and boring manual processes and tasks. DentalRobot solves this problem with its proprietary automation platform specially designed for dental practices, and its unique approach of Pre-Built Robots and Automated Workflows.

Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.