When Wright Lassiter III took over as CommonSpirit CEO in 2022 — three years after the merger between Englewood, Colo.-based Catholic Health Initiatives and San Francisco-based Dignity Health was completed — one of his key goals was to unify the health system into a single, integrated entity. 

Implementations remain one of the weakest aspects of the EHR experience, with customer satisfaction dropping significantly since 2022, KLAS Research reported.

In 1999, Epic founder and CEO Judy Faulkner got a call from Kent Gale from KLAS after the EHR vendor came in first in the health IT researcher's survey of healthcare organizations, she recalled in a January blog post.

Newark, Del.-based ChristianaCare recently appointed a former Epic executive to oversee its transition to the EHR vendor.

Cincinnati-based Ensemble, a revenue cycle managed service company for healthcare organizations, received its 11th patent.

On Jan. 9, startup Particle Health responded to Epic Systems' motion to dismiss its lawsuit, accusing the EHR giant of monopolistic practices aimed at eliminating competition in the payer platform market.

Customer satisfaction with EHR implementations has fallen in recent years, but the projects can still be successful with "diligent attention, planning and effort from every stakeholder involved," KLAS Research reported Jan. 10.

Here are three hospitals and health systems that have implemented new EHR systems or announced plans to do so since Jan. 6:

Laurel, Miss.-based South Central Regional Medical Center kicked off its Epic implementation Jan. 8 after hiring 60 employees for the EHR switch, WDAM reported.

Door County (Wis.) Medical Center is transitioning from its current Meditech EHR system to Epic. 

Mobile, Ala.-based USA Health has outsourced the management of its Oracle Health EHR to Healthcare IT Leaders.

Labette Health, based in Parsons, Kan., is launching a unified EHR system with Meditech Expanse.

While companies such as Epic and Oracle Health dominate the North American EHR market, that isn't the case everywhere.

Judy Faulkner, founder and CEO of Epic Systems, has embedded "caring" into the company culture.

Uvalde (Texas) Memorial Hospital has transitioned to the latest version of its Meditech EHR system, Meditech Expanse, Uvalde Leader-News reported Jan. 5.

Brentwood, Tenn.-based Ardent Health plans to integrate 18 urgent care clinics recently acquired from Tempe, Ariz.-based NextCare Urgent Care into its Epic EHR.

ModMed led EHR vendors in appearing the most times on Black Book Research's 2025 list of the top EHRs by medical specialty.

The top six EHR vendors globally include three that also hold sway over the U.S. healthcare landscape, according to Black Book Research.

Health systems implementing new technologies must bridge the gap between the knowledge base and patient care to deliver novel therapies at the bedside and fully transform best practices with those new capabilities.

After building Epic from humble beginnings into an EHR powerhouse, company founder and CEO Judy Faulkner first appeared on the Forbes 400 list in 2012.