Becker's has compiled a list of the best hospitals for patient experience in Florida using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Healthcare organizations must adapt to a new market reality: Patient experiences are also consumer experiences.

As we forge ahead into a new year, we find ourselves, once again, facing the unrelenting challenges of COVID-19. Here in New York City, the omicron wave appears to have crested; we are seeing cases begin to drop after another significant surge over the last few weeks. Sadly, we’ve grown accustomed to the rising cases, staffing challenges and restrictions on visitation that come with each new wave. But it still takes a toll each time. 

Becker's has compiled a list of the best hospitals for patient experience in California using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Becker's has compiled a list of the best hospitals for patient experience in Delaware using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Some physicians take issue with patient surveys because they're often outdated and may not always be a true representation of physicians' practice behavior, Medscape reported Jan. 19. 

Becker's has compiled a list of the best hospitals for patient experience in Connecticut using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Harm events are inevitable. When they happen, data has consistently shown that early, open and transparent communication aids in maintaining trust between the affected parties and the clinicians involved. And it even reduces the likelihood of a claim being filed. 

Patients are consumers. The best brand experiences, whether online or in person, influence consumers’ expectations about healthcare encounters. Today's patients want the healthcare journey to be user-friendly and tailored to their needs.

2022 brings new hope and new challenges for healthcare providers. Near the top of the list: the No Surprises Act, which took effect on January first of this year. 

Becker's has compiled a list of the best hospitals for patient experience in Colorado using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Many patients put off medical care during the first year of the pandemic, sometimes at significant risk to their health. Particularly in the early days of the COVID-19 crisis, millions of patients missed treatments and delayed preventive care appointments.

Becker's has compiled a list of the best hospitals for patient experience in Arizona using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Becker's has compiled a list of the best hospitals for patient experience in Arkansas using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Digital health innovations hold great promise for improving healthcare delivery, but their implementation at scale is often undermined by reimbursement challenges.

A new trend in patient-centered hospital design centers on making spaces more welcoming and comfortable through natural light, Wired reported Jan. 5.

From self-driving cars to 3D printing, technologies that were once the stuff of science fiction are now becoming a reality. Healthcare has trailed many consumer industries in terms of innovation due to the complexities of human biology and regulatory constraints. However, we are now on the precipice of a new technological evolution where devices will remove friction from our healthcare interactions and provide rich insights into our health.

Becker's has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Becker's has compiled a list of the best hospitals for patient experience in Alaska using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

From reviving the human experience for patients and care teams to increasing digital access, hospitals and health systems around the U.S. are continuing to elevate patient experience initiatives heading into the new year.