This modern era of technology, which consists of increased, virtual communication among machines, is paving the way to completely transform healthcare as we know it. Our industry is becoming smarter and more efficient with every new technology breakthrough, and we must continually seek ways to utilize the IoT capabilities to reduce waste in the supply chain.

In a recent interview, Joe Swartz, the administrative director of business transformation for Franciscan St. Francis Health, spoke about his organization’s ten years of effort in engaging every staff member in “kaizen,” or continuous improvement.