Many healthcare organizations have been using automation in their back office to streamline revenue cycle and other administrative functions.

NRC Health, the leading provider of in-depth customer insights in healthcare, recently investigated drivers of brand perception in the market and drivers of experience perception following clinical encounters.

Digital transformation is long overdue for many healthcare organizations and for the industry as a whole — but important barriers are stalling progress.

The COVID-19 pandemic has magnified longstanding issues that have accelerated the physician burnout rate in the United States. In fact, research co-authored by the American Medical Association (AMA) shows that two years into this public health emergency, the pandemic pushed U.S. doctor burnout to an all-time high of 63%. This signaled the ever-growing need for chief wellness officers like Jennifer Bickel, MD, at Moffitt Cancer Center in Tampa, to have an organizational strategy.

Despite enormous annual healthcare expenditures, most U.S. health systems are in a deteriorating financial position.

In 2022, patients are in the driver's seat. The pandemic accelerated existing consumer trends and patients are no longer willing to accept the status quo. As consumers become aware of other healthcare options, they become a flight risk for health systems. 

The CMS Innovation Center is preparing to upgrade its value-based Oncology Care Model (OCM) to the Enhancing Oncology Model (EOM), where the core requirements will be to capture data on social determinants of health (SDoH). As cancer centers gear up to participate, how well they fulfill this requirement will be key to their success.

The technology systems that hospitals use to deliver quality care as efficiently as possible are critical to operations. But those systems have different objectives and often don't integrate with or talk to one another, leading to waste and inefficiency in supply chain and inventory management. 

Walmart's executive vice president of health and wellness is departing the retailer after about two years for a managing director role with JPMorgan's healthcare arm, Bloomberg reported Nov. 20. 

Health system leaders are grappling with persistent nursing shortages, which have become a national emergency. With traditional remedies falling short, new tools and solutions are needed.

ECG is conducting a rapid survey about midwife programs.

A large regional health system has saved more than $5 million a year on labor and supplies—and even more with capital expense avoidance—by partnering with Labcorp. Within a period of one year, Labcorp brought nine separate hospital laboratories together utilizing a single core lab along with hospital rapid-response labs, delivering savings on labor and supplies while achieving new levels of standardization. In 2020, the relationship between the two organizations became even more valuable as hospitals nationwide scrambled for lab services and supplies during the COVID-19 pandemic.

Health systems have increased their focus on digitization of patient interactions across multiple departments including the revenue cycle.

Amid pervasive staff shortages, many hospitals around the nation have been forced to temporarily shutter operating rooms, which are a crucial revenue driver for health systems.

More than 55 million seniors currently reside in the United States, a number expected to reach 95 million over the next 40 years. This “Silver Tsunami” represents a historically under-served demographic that is exploding in population. The senior wave is cresting—and poised to crash down on the American healthcare industry.

MEDFORD, Oregon (Nov. 10, 2022) — To improve patient throughput and increase capacity across its three hospitals, Asante is tapping into the Smart Operations Center expertise of Edgility.

Given the challenges in today's healthcare market, it's time for hospitals and health systems to rethink what it takes to succeed in the current environment. Maintaining the status quo isn't the answer. 

This paper summarizes the implications of recent TAVR program expansion, supports the 2019 multisociety expert consensus recommendation of Level 1 and Level 2 valve centers, and defines the important role of hospitals without on-site TAVR procedural capabilities.

As health systems continue to face staffing and economic challenges, more revenue cycle departments are investing in automation technology to manage the burden.

Before approving resources for a new revenue cycle solution, every executive wants to know the expected return on investment.