How AdventHealth's population health strategy changed the most in 2023

Altamonte Springs, Fla.-based Advent Health launched a new primary health division focused on whole-person care this year and is looking forward to modernizing and unifying its statewide network structure in 2024, according to Jennifer Jackson, AdventHealth's senior vice president and chief population health officer.

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Question: How has population health strategy at AdventHealth changed the most over the last year, and what initiative are you most excited about for 2024? 

Jennifer Jackson: In 2023, AdventHealth formed the Primary Health Division, a new business vertical that brings together non-acute care business units to deliver high-value, longitudinal, whole-person care that succeeds in multiple reimbursement structures. The new division aligns primary care practices, home health services, urgent care and population health to focus on delivering care solutions and services that advance value-based care for the populations we serve.  

As the new division takes shape, I am energized by the initiatives on the horizon for our population health services organization in 2024. Our top priority is the unifying of two large Clinically Integrated Networks (CINs) into a singular, statewide entity with a cohesive market presence. The modernized CIN will enable us to address the growing health needs within our community and attract employers and payers who are seeking a high-value network that can manage the total cost of care for consumers.  

The modernized CIN construct will allow flexibility in engaging providers in varying tiers of risk such as pay for performance, shared savings, capitation or delegated risk based on their willingness and ability to perform. This along with a new standard performance program where incentives are distributed quarterly, allows us to engage and maintain high performing providers in our network. The incentive program is designed specifically to address ED utilization, the appropriate use of specialists, access to care, enhanced quality performance, and overall cost effectiveness.

In addition to new financial models and timely incentives our CIN will focus on simplifying the administrative burden on our providers by narrowing the number of contracted quality metrics to 14 standard metrics. This quality program emphasizes the implementation of proactive clinical programs and initiatives to continuously improve these core measures and lessens the need to chase care gaps.

By modernizing our network structure and approach to provider engagement, we aim to improve network performance, align high value providers, continue to prepare for advanced payment models, and ultimately meet the needs of our consumers.

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