Becker's 11th Annual Meeting: 3 Questions with Jeffrey Kuhlman, Chief Quality and Safety Executive at AdventHealth

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Jeffrey Kuhlman, MD, MPH, serves as Chief Quality and Safety Executive at AdventHealth.

On May 26th, Dr. Kuhlman will give a presentation on "Transformative Healthcare: The Power of Synthetical Thinking, Lessons from America’s Largest Hospital" at Becker's Hospital Review 11th Annual Meeting. As part of an ongoing series, Becker's is talking to healthcare leaders who plan to speak at the conference, which will take place on May 24-26, 2021 in Chicago.

To learn more about the conference and Dr. Kuhlman's session, click here.

Question: What's one lesson you learned early in your career that has helped you lead in healthcare?

Jeffrey Kuhlman: The greatest lessons I learned in healthcare were three things on my first day of medical school: “listen to your patients they will tell you what is wrong, don’t be over-enamored with technology, and give every patient something for their time of need”. More true today!

Q: What do you see as the most exciting opportunity in healthcare right now?

JK: With society’s obsession with technology, now is the time to harness cutting edge technology to facilitate the human interaction, not replace it.

Q: Healthcare has had calls for disruption, innovation and transformation for years now. Do you feel we are seeing that change? Why or why not?

JK: As the saying goes, “One person’s innovation is another person’s disruption”. Transformation may be the most over-used word in healthcare today. True transformation (dramatic change) will come from a grass roots movement (outside the corporate walls) and led by synthetical thinkers who by doing what is best for patients will find it is best for business.

"What's one lesson you learned early in your career that has helped you lead in healthcare?
The greatest lessons I learned in healthcare were three things on my first day of medical school: “listen to your patients they will tell you what is wrong, don’t be over-enamored with technology, and give every patient something for their time of need”. More true today!

What do you see as the most exciting opportunity in healthcare right now?
With society’s obsession with technology, now is the time to harness cutting edge technology to facilitate the human interaction, not replace it.

Healthcare has had calls for disruption, innovation and transformation for years now. Do you feel we are seeing that change? Why or why not?
As the saying goes, “One person’s innovation is another person’s disruption”. Transformation may be the most over-used word in healthcare today. True transformation (dramatic change) will come from a grass roots movement (outside the corporate walls) and led by synthetical thinkers who by doing what is best for patients will find it is best for business."

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