Researchers from Johns Hopkins University in Baltimore analyzed health insurance claims data for 1,911 ophthalmologic and optometric patients who had 2,262 telehealth visits at Massachusetts Eye and Ear, a specialty hospital in Boston, throughout 2020. They then compared the data to statistics from 2019 and in-person visits.
Below are the characteristics that researchers found to be linked to lower use of telehealth, along with their odds ratios:
- Older age (0.99)
- Male (0.86)
- Educational level of high school or less (0.83)
- Black (0.69)
- Non-English-speaking (0.63)