During August and September, GoodRx surveyed 1,042 patients about their telehealth experiences.
The survey found that 29 percent of patients said that they interacted with providers more frequently because of telehealth, and 11 percent said they interacted with providers much more frequently.
It also found that video was the preferred telehealth modality for 58 percent of respondents. Twenty-seven percent of respondents said they preferred phone calls and 14 percent said they preferred text.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.