Survey: 75% of Consumers Do Not Understand How Healthcare System Works

A recent survey found 75 percent of consumers' do not have a firm understanding of how the healthcare system works, according to the survey from Deloitte.

The survey included the following key findings for American consumers:

• Three in four say the recent economic downturn has influenced their healthcare spending — 41 percent are being more cautious about it, 20 percent have cut back and 13 percent have reduced it considerably.
• Of the 25 percent of consumers who skipped a visit to their physician when sick or injured, 49 percent did so due to costs.
• Consumers blame redundant paperwork (55 percent), individuals not taking responsibility for their own health (49 percent), defensive medicine (46 percent), lack of adherence to evidence-based approaches (40 percent), and extreme measures taken at the end of life to extend life for a short period of time (35 percent) as the top causes for wasteful spending.

Read the rest of the Deloitte survey findings on consumer confidence and healthcare.

Related Articles on Consumers and Healthcare:
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