In a recent interview with Becker’s Hospital Review, Stephen Klasko, MD, MBA, president and CEO of Thomas Jefferson University and Jefferson Health System in Philadelphia, shared his favorite piece of advice. One of his professors at the Wharton School of the University of Pennsylvania in Philadelphia told him, “You should always have five people under you who think they can do a better job than you, and three of them that are right.”
“Too often in academic healthcare, leaders are threatened by people under them who have skill sets they don’t,” Dr. Klasko said. “I try to surround myself with incredibly smart people who I can learn from. At Jefferson, that exists all around me. I have at least five people who think they are smarter than me and at least three who are right.”
Establishing an environment that values employees for the insight and guidance they lend their leaders is just as important as having leaders who can direct their workforce. It takes a great leader to realize this.
Specifically, within the healthcare world, it is becoming increasingly important for organizations to develop their physicians’ ability to lead.
In an Oct. 29 webinar hosted by Becker’s Hospital Review and sponsored by Select International, Sam Agnew, MD, president of Global Trauma Solutions, said, “All leaders need to be created over time, not just airdropped into your organization.”
While grooming physicians to become “bosses” from within can be beneficial, creating a team of physician leaders (whether or not actually promoted to leadership title roles) can increase system-wide cohesion, shared drive, investment and commitment to the organization. Ultimately, this can result in better outcomes for patients.
So the key is this: If your employees think they can do a better job than you, their boss, don’t fear. Hope they are right and make the most of their leadership.