In today's episode, we are joined by Nicole Rogas, President at symplr, and Kristin Russel, Chief Marketing Officer at symplr, to discuss the patient / customer journey in a virtual world. Tune in to learn more about the financial challenges hospitals and health systems are facing, how patient preferences are evolving, and how to ensure the voice of the customer is used to inform the customer journey. Hear best practices companies can employ to attract and retain patients as they develop a customer journey that aligns with customers’ needs. This episode is sponsored by symplr.

This episode features Mark Cherney, Executive Chairman at U.S. Urology Partners & Chairman & Co-Founder at Prologics Healthcare. Here, he discusses how to adjust strategy in a recession, how to operate as a CEO when things are more challenging, what qualities a great CEO needs to have, and more.

In today's episode, we are joined by Bruce Wilkoff, MD, American Heart Association volunteer expert and Director Cardiac Pacing and Tachyarrhythmia Devices at Cleveland Clinic, to discuss Cardiovascular Implantable Electronic Devices, "CIED". Tune in to learn more about CIED infections and the health crisis associated with these devices and infections. Dr. Wilkoff addresses the risks of infection compared to the risks of extraction and what preventable measures are in place to ensure the safety of patients. This episode is sponsored by the American Heart Association and supported by Philips Image Guided Therapy.

In today's episode, we are joined by Matt Ream, Executive Vice President, at BlueSpark and Ruth Phillips, Vice President of Medical Affairs, at BlueSpark, to discuss how continuous vital sign monitoring leads to better and more effective patient care. Tune in to learn more about Temptraq and how the technology detects fevers much more quickly than conventional methods. This episode is sponsored by BlueSpark Technologies.

In this episode Scott Becker talks with Kimberly Hartsfield, the EVP of Growth Enablement at VisiQuate, about hospitals' COVID recovery efforts. Tune in to learn about operating through staffing struggles, the value in automation and data-driven strategies, and much more. This episode is sponsored by VisiQuate.

Dr. Stephen Klasko hosts two of the nation's leaders in addressing equity in healthcare, Dr. Toyin Ajayi of CityBlock and Ken Frazier of Merck and General Catalyst. As this trio looks at the future, they outline the absolute need to address disparities and gaps that must be solved, with the help of technology and commitment. And they swap great songs as they re-imagine health assurance in 2032. This episode is sponsored by General Catalyst.

In this episode we are joined by Madison Goldfischer, Vice President of Product Innovation at Zelis, to discuss billing errors. We dive into the challenges people face in identifying them, the role that economic gaps play in addressing them, the process in how they should be dealt with and more. This episode is sponsored by Zelis.

Gayla Harvey, Vice President Payor Strategy at WakeMed Health & Hospital joined the podcast to discuss her background & what led her to WakeMed, her key focuses for the second half of 2022, how payer/price transparency laws have changed the game, and a lot more.

Carl Brodarick, Senior Vice President Managed Care Contracting & Value Based Purchasing at Accent Care, Inc. joined the podcast to discuss his background, his key focus for the second half of 2022, what Accent is doing to become an employer of choice, and a lot more.

Brooke Day, Administrator at Silver Cross Surgery Center joined the podcast to discuss how the ASC industry is evolving, interesting trends she is following, advice for surgery center administrators, and more.

Daniel Barchi, Chief Information Officer at New York-Presbyterian Hospital talks about the $15 million investment NewYork-Presbyterian made in developing AI tools for cardiovascular care, what technology is truly needle-moving to improve patient outcomes, and a lot more.

This episode features Dr. Howard Greenfield, Principal at Enhance Healthcare Consulting & Board Certified Anesthesiologist. Here, he discusses what led him to build Enhance Healthcare Consulting, challenges surrounding the shortage of anesthesiologists & the costs associated with labor, and more.

This episode features Dr. Jeffrey Ciaramita, Chief Physician Executive at Mercy Clinic. Here, he discusses his transition into leadership, his focus on empowering local senior leaders across health systems, the importance of in-person connectivity, and more.

This episode features Lori Johnston, President at ProMedica Insurance Corporation. Here, she discusses how ProMedica has grown in the 26 years she’s been there, her focus on & excitement for the progression of health equity, diversity, & social determinants of health, plus more.

Susan Jackiewicz, Administrator, Neuroscience Service Line at UVA Health, & Ava Speciale, Nurse Manager Trauma & Surgical Subspecialties Acute Care & Inpatient WOC Team at UVA Health. Here, they discuss the ramping up of, their work preventing, & what should be done about workplace violence in healthcare.

In this episode we talk about digital patient engagement. Hear insights on trends that are driving the adoption of digital engagement platforms, the future of digital engagement in healthcare, and much more. This episode is sponsored by Conifer Health Solutions

In today's episode, we are joined by Mike Morris, President and CEO at Xtend Healthcare. Tune in to learn how Xtend Healthcare assures financial viability in this time of bleeding revenues, the future of AI within RCM complines, and how to drive out cost without reducing cash collections. Hear insights on Xtend's role in assisting public health authorities with COVID-19 communications and the benefits to remote work. This episode is sponsored by Xtend Healthcare.

In this episode, we are joined by Dr. Jordan Messler, Chief Medical Officer at Glytec, to discuss the Hospital Inpatient Quality-Reporting (IQR) Program and the two new glycemic management eCQMs on severe hypo and hyperglycemia. Tune in to learn more about these two new quality measurements that go into effect in January 2023, how hospitals can improve their glycemic management programs before their data is reported to the public, and the top action steps a hospital or Chief Quality Officer could take now to be ready for these measures. This episode is sponsored by Glytec.

The Becker's team connects with Kimberly Martini, Division President of Nurse Staffing Solutions at AMN Healthcare , to discuss the Healthcare Workforce in the Post-Pandemic Era. Tune in and hear how the COVID-19 pandemic is continuing to affect healthcare workers and recommendations for improving the wellbeing of nurses. This episode is sponsored by AMN Healthcare

This episode features Dr. Charles Sorenson, Founding Director of the Intermountain Healthcare Leadership Institute. Here, he discusses his transition from Urologic Surgeon to health system leadership, the growth of Intermountain in the decades he’s served there, advice for those looking to get into healthcare, and more.