Michelle Charles, Senior Vice President & Chief Nurse Informatics Officer/Virtual Care at Parkview Health

This episode features Michelle Charles, Senior Vice President & Chief Nurse Informatics Officer/Virtual Care at Parkview Health. Here, she discusses her background in nursing & what led her to her current role, Parkview’s focus on both patient and clinician wellness, where she sees the best opportunities for growth in the future, and more. Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.

Summary

Michelle Charles on Nursing Informatics and Virtual Care at Parkview Health

In this episode, Michelle Charles, Senior Vice President & Chief Nurse Informatics Officer/Virtual Care at Parkview Health, shares insights into the future of nursing informatics and virtual care. With 35 years of experience in nursing, Charles is focused on innovation and keeping patients as the primary focus.

Background and Role

As the VP and Chief Nursing Informatics Officer and Virtual Care Officer at Parkview, Charles stands up nursing informatics and virtual care departments and focuses on optimizing services while reducing nurse burden. She also emphasizes the importance of taking a step back and looking at what is already in place before introducing new technology or data into the clinical space. Charles' expertise includes open heart recovery, working with Cerner and Meditech, project management, and implementing electronic health records across various hospitals.

Focusing on Patient and Clinician Wellness

Parkview Health's focus on innovation and wellness extends to both patients and clinicians. The organization uses predictive modeling to monitor patients, has a hospital at home program, and a transformational nursing model. Charles is focused on reducing nurse burden, increasing patient satisfaction, and decreasing mortality rates. Solutions such as voice recognition technology are being explored to help nurses with documentation.

Opportunities for Growth

As technology advances, the opportunities for growth in nursing informatics and virtual care are vast. Charles is looking for ways to optimize Parkview's services in order to expand and offer them to other markets. She encourages healthcare leaders to stay sharp, grow their networks, and join Becker's Healthcare's my bhc community for content, connections, events, and learning opportunities.

Network and Learn More

If you want to network with peers and hear more conversations like this, apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting on Oct 3-6, 2023.

Join Becker's Healthcare's my bhc community for content, connections, events, and learning opportunities.

 

Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com

 

This episode aired on 05/16/2023 and can be listened here.

 

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