The dashboard is designed to help providers gauge telehealth’s staying power within various areas of healthcare delivery. It uses de-identified data on 18.4 million appointments from 60,000 providers within Athenahealth’s network between Nov. 1 and Jan. 31, and it will be updated monthly.
According to the dashboard, 33 percent of mental health appointments were conducted virtually between Nov. 1 and Jan. 31. This was the highest percentage compared to other specialties, such as primary care (17 percent), pediatrics (9 percent), cardiology (7 percent) and OB/GYN (4 percent).
The dashboard showed that during the same time period, telehealth visits were twice as likely to be scheduled for the same day than in-person appointments. Telehealth visits were also 8 percent more likely to be under 15 minutes long and 3 percent more likely to occur after-hours or on weekends.
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