Gen Z’s complex healthcare workforce, explained in 30 numbers

Generation Z will compose 30 percent of the workforce by 2030 — and their after-tax income is expected to reach $2 trillion in the same time frame, according to a recent report commissioned by social media company Snap Inc. 

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The generation of people born after 1997 is distinct from its predecessors in several ways. Most of Gen Z was raised in a fully digital age, and was submerged further into online communication during COVID-19. The pandemic struck during a formative period of their youth, leading many to rethink their educational trajectories — and the workplace “norms” passed down from their parents. As the most racially and ethnically diverse generation —  and one that has witnessed large-scale economic and social pitfalls in real time over the internet — Gen Z is moving to shake up the workforce as we know it. 

The healthcare industry presents its own workforce challenges, and will receive these new hires at a particularly harsh moment. Many hospital systems are facing financial challenges that clash with Gen Z’s high pay expectations, along with staffing shortages that complicate care coordination. 

Here is a glance at Gen Z’s outlook on the healthcare industry, including how many of them plan to partake, in 30 numbers. 

  • Thirty-eight percent of Gen Z plans to pursue a career in healthcare, according to a survey from the University of Maryland-Baltimore.
  • And they are considering the field early. Twenty-one percent of college-bound high school sophomores, juniors and seniors are interested in pursuing a healthcare career, according to Encoura.
  • The human interaction that is essential to many healthcare jobs is a promising prospect for Gen Z. Eighty-three percent value in-person interactions more as a result of the pandemic, the National Student Clearinghouse Research Center found. Less than 29 percent say they would prefer to work from home, per a GOBankingRates survey.
  • Additionally, a career in healthcare is a good way to put their social-change skills in action. Seventy-five percent of Gen Z says they believe their generation will change the world, according to a survey from Wunderson Thompson Data. Plus, 82 percent say they want their job to contribute to the greater good, and 70 percent would prefer to “do something meaningful than make a lot of money,” they told Wunderson Thompson.
  • When it comes to choosing a career path, Gen Z is torn. Fifty-six percent of Generation Z believes a skills-based education may be superior to a four-year degree, although more than 75 percent still feel pressured to pursue a four-year degree, according to a survey from ECMC Group.
  • Those who are pursuing a four-year degree — and beyond — have shown up strong enough to necessitate more educational programs. Between 2012 and 2019 — the first year of a Gen Z-born graduating class — 1,206 health professional programs were added in the U.S. Sixteen percent of all bachelor’s programs launched during that period were healthcare-related, according to Encoura, and health-aligned bachelor’s degree conferrals grew from 164,489 to 252,718 in 2019.
  • In particular, interest in public health careers surged after the pandemic. The association of Schools & Programs of Public Health reported a 40 percent increase in applications to graduate-level public health programs between March 2020 and March 2021.
  • Medical school applications were up 18 percent for the 2021 to 2022 academic year, according to the Association of American Medical Colleges.
  • However, enrollment in most nursing programs has declined. The number of students enrolled in RN-to-BSN programs in 2021 declined by 9.6 percent according to the American Association of Colleges of Nursing — marking the third year of a downward trend. Enrollment in MSN programs decreased by 3.8 percent for the first time since 2001, and enrollment in PhD programs fell by 0.7 percent.
  • Generation Z nurses who have already entered the field are showing signs of struggle. Sixty-nine percent of nurses younger than 25 report experiencing burnout compared with 30 percent of nurses over age 25, according to AMEA healthcare. And 55 percent of Generation Z nurses plan to leave the field before retirement, according to a survey from Incredible Health.
  • Understanding Gen Z’s unique needs may be key to keeping them in the healthcare field. Seventy-six percent of Gen Zers want to work somewhere that is accepting of a range of identities and experiences, while 73 percent want to work for an employer that understands them, according to Wunderson Thompson.
  • This means making mental health and wellness a priority in the healthcare sphere, where burnout runs rampant. Forty-two percent of Gen Z workers are dealing with a mental health condition, according to an analysis by Harmony Healthcare, but they try not to let it hinder their performance. Six in 10 Gen Z respondents told Deloitte they did not tell their leader about stress or anxiety in the workplace, and when taking time off for mental health, 47 percent said they give a different reason.
  • Discretion aside, Gen Z expects mental health to be a priority at their workplace. While 65 percent of Gen Z workers expect a 401(k), a close 63 percent expect mental health benefits from their employer, according to the National Student Clearinghouse Research Center.
  • And although they say money is not everything, it certainly helps attract Gen Z talent. A recent survey from Clever Real Estate found that recent graduates overestimate the starting salary by $50,000. They will be unapologetic in asking for what they consider a living wage in the face of inflation and the rising cost of a college education.

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

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