394 top hospitals for nurse communication

Becker's has compiled a list of the best hospitals for nurse communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.

 CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.

The star rating is based on survey data collected from hospital patients between April 2022 and March 2023. The figures are from CMS' Provider Data Catalog and were released Jan. 31. Asterisks denote that CMS included a footnote about the organization's data, which are summarized below.  

Alabama

Fayette Medical Center

Jack Hughston Memorial Hospital (Phenix City)

Lakeland Community Hospital (Haleyville)

St. Vincent's Chilton (Clanton )

St. Vincent's Blount (Oneonta)

 

Alaska

673rd Medical Group (Joint Base Elmendorf-Richardson)

Bassett Army Community Hospital (Fort Wainwright)

Peacehealth Ketchikan Medical Center

South Peninsula Hospital (Homer)

 

Arizona

Arizona Orthopedic and Surgical Specialty Hospital (Chandler)

Arizona Spine and Joint Hospital (Mesa)

Mayo Clinic Hospital (Phoenix)

Oasis Hospital (Phoenix)

Western Regional Medical Center (Goodyear)

 

Arkansas

Arkansas Heart Hospital (Little Rock)

Arkansas Heart Hospital-Encore (Bryant)

Arkansas Surgical Hospital (North Little Rock)

Chambers Memorial Hospital (Danville)

Fayetteville VA Medical Center

Northwest Health Physicians Specialty Hospital (Fayetteville)

 

California 

60Th Medical Group (Travis Air Force Base)

Adventist Health Tehachapi Valley

Docs Surgical Hospital (Los Angeles)

Fresno Surgical Hospital

Mammoth Hospital (Mammoth Lakes )

Mark Twain Medical Center (San Andreas)

Stanislaus Surgical Hospital (Modesto)

Tahoe Forest Hospital (Truckee)

 

Colorado

Animas Surgical Hospital (Durango)

Eastern Rio Blanco County Health Service District (Meeker )

Grand Junction VA Medical Center

St. Anthony Summit Medical Center (Frisco)

VA Eastern Colorado Healthcare System (Aurora)

 

Florida

Naval Hospital Jacksonville

96th Medical Group (Eglin Air Force Base)

 

Georgia

Dwight D. Eisenhower Army Medical Center (Fort Gordon)

Morgan Medical Center (Madison)*

Piedmont McDuffie (Thomson)

St. Mary's Good Samaritan Hospital (Greensboro)

WellStar West Georgia Medical Center (Lagrange)

 

Idaho

Boise VA Medical Center

Gritman Medical Center (Moscow)

Northwest Specialty Hospital (Post Falls)

St. Luke's Wood River Medical Center (Ketchum)

 

Illinois

Carle Hoopeston Regional Health Center

Crawford Memorial Hospital (Robinson)

Ferrell Hospital (Eldorado)

Hammond Henry Hospital (Geneseo)

Jersey Community Hospital (Jerseyville)

Memorial Hospital (Carthage)

Midwestern Regional Medical Center (Zion)

Midwest Medical Center (Galena)

Salem Township Hospital

Sparta Community Hospital

St. Joseph's Hospital (Breese)

St. Joseph's Hospital (Highland)

St. Joseph Memorial Hospital (Murphysboro)

Taylorville Memorial Hospital

Wabash General Hospital (Mount Carmel)

 

Indiana

Adams Memorial Hospital (Decatur)

Cameron Memorial Community Hospital (Angola)

Greene County General Hospital (Linton)

Harrison County Hospital (Corydon)

OrthoIndy Hospital (Indianapolis)

Parkview Wabash Hospital

Parkview Whitley Hospital (Columbia City)

Physicians' Medical Center (New Albany)

Pinnacle Hospital (Crown Point)

VA Northern Indiana Healthcare System-Marion

 

Iowa

Buena Vista Regional Medical Center (Storm Lake)

Cherokee Regional Medical Center

Crawford County Memorial Hospital (Denison)

Floyd Valley Healthcare (Le Mars)

Grinnell Regional Medical Center

Iowa City VA Medical Center

Iowa Specialty Hospital-Belmond

Iowa Specialty Hospital-Clarion

Kossuth Regional Health Center (Algona)

Lakes Regional Healthcare (Spirit Lake)

Methodist Jennie Edmundson (Council Bluffs)

Montgomery County Memorial Hospital (Red Oak)

Myrtue Medical Center (Harlan)

Sioux Center Health

Van Diest Medical Center (Webster City)

Veterans Memorial Hospital (Waukon)

Waverly Health Center

Winneshiek Medical Center (Decorah)

 

Kansas

Clara Barton Hospital (Hoisington)

Clay County Medical Center (Clay Center)

Colmery-O'Neil Va Medical Center (Topeka)

Kansas City Orthopaedic Institute (Leawood)

Kansas Heart Hospital (Wichita)

Kansas Surgery & Recovery Center (Wichita)

Manhattan Surgical Hospital 

Mercy Specialty Hospital Southeast Kansas (Galena)

Neosho Memorial Regional Medical Center (Chanute)

Republic County Hospital (Belleville)

Salina Surgical Hospital

Smith County Memorial Hospital (Smith Center)

William Newton Hospital (Winfield)

 

Kentucky

Fleming County Hospital (Flemingsburg)

Manchester Memorial Hospital

Marcum and Wallace Memorial Hospital (Irvine)

Owensboro Health Muhlenberg Community Hospital (Greenville)

Rockcastle County Hospital (Mount Vernon)

Saint Joseph Berea

 

Louisiana

Avala (Covington)

CHRISTUS Central Louisiana Surgical Hospital (Alexandria)*

Claiborne Memorial Medical Center (Homer)*

Cypress Pointe Surgical Hospital (Hammond)

Franklin Medical Center (Winnsboro)

Lafayette Surgical Specialty Hospital

Ochsner American Legion Hospital (Jennings)

Ochsner St. Anne General Hospital (Raceland)

Ochsner St. Martin Hospital (Breaux Bridge)

Our Lady of the Angels Hospital (Bogalusa)

Our Lady of the Lake Surgical Hospital (Slidell)

St. Charles Parish Hospital (Luling)

Surgical Specialty Center Of Baton Rouge 

The Spine Hospital of Louisiana (Baton Rouge)

 

Maine

LincolnHealth (Damariscotta)

Millinocket Regional Hospital 

Northern Maine Medical Center (Fort Kent)

Redington Fairview General Hospital (Skowhegan)

Stephens Memorial Hospital (Norway)

Togus VA Medical Center (Augusta)

Waldo County General Hospital (Belfast)

 

Massachusetts

Brigham and Women's Hospital (Boston)

Fairview Hospital (Great Barrington)

Martha's Vineyard Hospital (Oak Bluffs)

Massachusetts Eye and Ear Infirmary (Boston)

Massachusetts General Hospital (Boston)

Nantucket Cottage Hospital

VA Boston Healthcare System-Jamaica Plain

 

Michigan

Ascension River District Hospital (East China)

Bronson Lakeview Hospital (Paw Paw)

Charlevoix Area Hospital  

Chelsea Hospital 

Forest Health Medical Center (Ypsilanti)

Karmanos Cancer Center (Detroit)

Mercy Health Lakeshore Campus (Shelby)

MyMichigan Medical Center Clare 

OSF St. Francis Hospital & Medical Group (Escanaba)

Saint Mary's Standish Community Hospital 

Sparrow Carson Hospital (Carson City)

Sparrow Clinton Hospital (Saint Johns)

Spectrum Health Ludington Hospital

Three Rivers Health

UP Health System-Portage (Hancock)

VA Ann Arbor Healthcare System 

 

Minnesota 

Astera Health (Wadena)

Carris Health-Redwood (Redwood Falls)

Centracare Health-Monticello

Centracare Health System-Melrose Hospital 

Centracare Health System-Sauk Centre

Community Memorial Hospital (Cloquet)

Essentia Health Duluth 

Fairview Northland Regional Hospital (Princeton)

Glacial Ridge Hospital (Glenwood)

Glencoe Regional Health Services

Lake Region Healthcare Corp. (Fergus Falls)

Lakeview Memorial Hospital (Stillwater)

Lakewood Health System (Staples)

Mayo Clinic Hospital Rochester 

New Ulm Medical Center 

Owatonna Hospital 

Perham Health

Ridgeview Medical Center (Waconia)

River's Edge Hospital & Clinic (St. Peter)

Riverview Hospital (Crookston)

Riverwood Healthcare Center (Aitkin)

Sanford Thief River Falls Medical Center

CHI St. Joseph's Health (Park Rapids)

Stevens Community Medical Center (Morris)

United Hospital District (Blue Earth)

Welia Health (Mora)

 

Mississippi 

Keesler Medical Center (Biloxi)

Magee General Hospital

Magnolia Regional Health Center (Corinth)

Merit Health Women's Hospital (Flowood)

VA Gulf Coast Healthcare System (Biloxi)

 

Missouri 

Barnes-Jewish West County Hospital (Creve Coeur)

Cass Regional Medical Center (Harrisonville)

Cox Barton County Hospital (Lamar)

Cox Monett Hospital (Monett)

Freeman Neosho Hospital

General Leonard Wood Army Community Hospital (Fort Leonard Wood)

Lafayette Regional Health Center (Lexington)

Mosaic Medical Center-Maryville

Perry County Memorial Hospital (Perryville)

Ste. Genevieve County Memorial Hospital (Sainte Genevieve)

Texas County Memorial Hospital (Houston)

 

Montana 

Logan Health-Whitefish

Sidney Health Center

VA Montana Healthcare System (Fort Harrison)

 

Nebraska 

Boone County Health Center (Albion)

Chadron Community Hospital Corp.

CHI Health Nebraska Heart (Lincoln)

Community Medical Center (Falls City)

Midwest Surgical Hospital (Omaha)

Nebraska Orthopaedic Hospital (Omaha)

Phelps Memorial Health Center (Holdrege)

St. Francis Memorial Hospital (West Point)

The Nebraska Methodist Hospital (Omaha)

York General Hospital (York)

 

New Hampshire 

Alice Peck Day Memorial Hospital (Lebanon)

Cottage Hospital (Woodsville)

 

New Jersey

St. Luke's Warren Hospital (Phillipsburg)

 

New Mexico

Los Alamos Medical Center

 

New York 

Adirondack Medical Center-Saranac Lake 

Hospital for Special Surgery (New York City)

Mather Hospital (Port Jefferson) 

VA Hudson Valley Healthcare System (Montrose)

 

North Carolina 

Asheville-Oteen VA Medical Center 

Atrium Health Lincoln (Lincolnton)

Cape Fear Valley Hoke Hospital (Raeford)

Chatham Hospital (Siler City)

North Carolina Specialty Hospital (Durham)

Novant Health Medical Park Hospital (Winston-Salem)

St. Luke's Hospital (Columbus)

The Outer Banks Hospital (Nags Head)

 

North Dakota 

Fargo VA Medical Center 

 

Ohio  

Crystal Clinic Orthopaedic Center (Akron)

Institute for Orthopaedic Surgery (Lima)

Kettering Health Troy 

Lake Health Beachwood Medical Center (Beachwood)

Magruder Hospital (Port Clinton)

Mccullough-Hyde Memorial Hospital (Oxford)

Memorial Hospital (Fremont) 

Mercy Health - Defiance Hospital

Mount Carmel New Albany Surgical Hospital

ProMedica Defiance Regional Hospital 

Selby General Hospital (Marietta)

Surgical Hospital at Southwoods (Youngstown)

UHHS Memorial Hospital of Geneva

University Hospitals Samaritan Medical Center (Ashland)

Wright-Patterson Medical Center (Wright-Patterson Air Force Base)

Wyandot Memorial Hospital (Upper Sandusky)

 

Oklahoma 

Bailey Medical Center (Owasso)

Chickasaw Nation Medical Center (Ada)

Choctaw Nation Health Services Authority (Talihina)

Claremore Indian Hospital 

Integris Grove Hospital

Integris Miami Hospital

Muskogee Va Medical Center (Muskogee)

Oklahoma Heart Hospital (Oklahoma City)

Oklahoma Heart Hospital South (Oklahoma City)

OneCore Health (Oklahoma City)

Summit Medical Center (Edmond)

Tulsa Spine & Specialty Hospital 

 

Oregon 

Columbia Memorial Hospital (Astoria)

Good Shepherd Medical Center (Hermiston)

Providence Hood River Memorial Hospital 

Samaritan Albany General Hospital (Albany)

Samaritan Lebanon Community Hospital 

Samaritan Pacific Community Hospital (Newport)

 

Pennsylvania 

Advanced Surgical Hospital (Washington)

AHN Emerus Westmoreland (Greensburg)

AHN Wexford Hospital

Clarion Hospital 

Evangelical Community Hospital (Lewisburg)

Geisinger Jersey Shore Hospital 

Geisinger Medical Center Muncy

Geisinger St. Luke's Hospital (Orwigsburg)

Geisinger-Bloomsburg Hospital

Hospital of the University of Pennsylvania (Philadelphia)

James E. Van Zandt VA Medical Center (Altoona) 

Lebanon VA Medical Center 

OSS Orthopaedic Hospital (York)

Penn Highlands Elk (Saint Marys)

Physicians Care Surgical Hospital (Royersford)

Punxsutawney Area Hospital 

Rothman Orthopaedic Specialty Hospital (Bensalem)

St. Luke's Hospital-Carbon Campus (Lehighton)

Surgical Institute of Reading (Wyomissing)

UPMC Bedford Memorial (Everett)

UPMC Cole (Coudersport)

UPMC Lock Haven

UPMC Muncy 

UPMC Somerset

 

Rhode Island

Newport Hospital

Providence VA Medical Center

 

South Carolina 

Newberry County Memorial Hospital 

McLeod Health Clarendon (Manning)

Charleston VA Medical Center 

 

South Dakota 

Avera Heart Hospital of South Dakota (Sioux Falls)

Black Hills Surgical Hospital (Rapid City)

Dunes Surgical Hospital (Dakota Dunes)

Sioux Falls Specialty Hospital 

Sioux Falls VA Medical Center 

 

Tennessee 

Baptist Memorial Hospital Tipton (Covington)

Claiborne Medical Center (Tazewell)

DeKalb Community Hospital (Smithville)

Henderson County Community Hospital (Lexington)

Macon Community Hospital (Lafayette)

Mountain Home VA Medical Center 

Riverview Regional Medical Center (Carthage)

Unity Medical Center (Manchester)

 

Texas 

Ascension Seton Edgar B. Davis (Luling)

Baptist Neighborhood Hospital (San Antonio )

Baylor Scott & White Heart and Vascular Hospital-Dallas 

Baylor Scott & White Medical Center Pflugerville

Baylor Scott & White Texas Spine & Joint Hospital (Tyler)

Baylor Scott & White The Heart Hospital-Plano

Baylor Scott & White Surgical Hospital at Sherman
CHRISTUS Mother Frances Hospital Sulphur Springs

CHRISTUS Spohn Hospital Beeville

Foundation Surgical Hospital of San Antonio

Hill Country Memorial Hospital (Fredericksburg)

Hill Regional Hospital (Hillsboro)

Houston Methodist Clear Lake Hospital (Nassau Bay)

Houston Physicians' Hospital (Webster)

Legent Orthopedic + Spine (San Antonio)

Memorial Hermann Surgical Hospital Kingwood

North Texas Medical Center (Gainesville)

Northwest Hills Surgical Hospital (Austin)

Quail Creek Surgical Hospital (Amarillo)

San Antonio VA Medical Center 

South Texas Spine and Surgical Hospital (San Antonio)

South Texas Surgical Hospital (Corpus Christi)

Texas Health Center for Diagnostics & Surgery (Plano)

Texas Health Heart & Vascular Hospital Arlington

Texas Health Presbyterian Hospital Kaufman

Texas Institute for Surgery at Presbyterian Hospital (Dallas)

Texas Orthopedic Hospital (Houston)

The Heart Hospital Baylor Denton 

The Physicians Centre Hospital (Bryan)

Tops Surgical Specialty Hospital (Houston)

UT Health East Texas Henderson Hospital

UT Health East Texas Quitman Hospital

Uvalde Memorial Hospital

VA Amarillo Healthcare System

Wilbarger General Hospital (Vernon)*

 

Utah 

Cedar City Hospital

Central Valley Medical Center (Nephi)

Heber Valley Hospital (Heber City)

Park City Hospital 

The Orthopedic Specialty Hospital (Murray)

 

Vermont

White River Junction VA Medical Center

 

Virginia 

Russell County Hospital (Lebanon)

Fort Belvoir Community Hospital

Lewisgale Hospital Alleghany Low Moor

Buchanan General Hospital (Grundy)

Page Memorial Hospital (Luray)

Rappahannock General Hospital (Kilmarnock)

 

Washington 

Spokane VA Medical Center 

Pullman Regional Hospital 

Mason General Hospital & Family of Clinics (Shelton)

 

West Virginia 

Beckley VA Medical Center 

Boone Memorial Hospital (Madison)

CAMC Plateau Medical Center (Oak Hill)

Clarksburg VA Medical Center 

Grant Memorial Hospital (Petersburg)

Huntington VA Medical Center

Jackson General Hospital (Ripley)

Martinsburg VA Medical Center

Pocahontas Memorial Hospital (Buckeye)

St. Joseph's Hospital of Buckhannon

Valley Health War Memorial Hospital (Berkeley Springs)

 

Wisconsin 

Amery Hospital & Clinic 

Ascension Wisconsin Hosp Menomonee Falls Campus

Aurora Medical Center Washington County (Hartford)

Berlin Memorial Hospital

Columbus Community Hospital 

Crossing Rivers Health Medical Center (Prairie Du Chien)

Door County Medical Center (Sturgeon Bay)

Edgerton Hospital and Health Services (Edgerton)

Fort Memorial Hospital (Fort Atkinson)

Froedtert Community Hospital (New Berlin)

Gundersen Lutheran Medical Center (La Crosse)

Hayward Area Memorial Hospital 

Ladd Memorial Hospital (Osceola)

Madison VA Medical Center 

Marshfield Medical Center - Minocqua

Mayo Clinic Health System-Northland (Barron)

Mayo Clinic Health System-Red Cedar (Menomonie)

Midwest Orthopedic Specialty Hospital (Franklin)

Milwaukee VA Medical Center 

OakLeaf Surgical Hospital (Altoona)

Orthopaedic Hospital of Wisconsin (Glendale)

Richland Hospital (Richland Center)

River Falls Area Hospital 

Sauk Prairie Hospital (Prairie Du Sac)

Southwest Health Center (Platteville)

St. Mary's Hospital Superior

The Monroe Clinic 

Tomah Memorial Hospital

Upland Hills Health (Dodgeville)

Watertown Memorial Hospital

Waupun Memorial Hospital 

Westfields Hospital and Clinic (New Richmond)

 

Wyoming 

Evanston Regional Hospital

Cheyenne VA Medical Center

Memorial Hospital Of Converse County (Douglas)

Star Valley Medical Center (Afton)

*There were discrepancies in the data collection process.



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