26 health systems preferred twice as much as competitors

WebMD has honored 167 health systems in its 2023-24 Choice Awards — including 26 systems that patients and providers prefer 2:1 over competitors. 

The 26 recipients of the WebMD Elite Choice Award were chosen by surveys randomly administered to patients, physicians, physician assistants and nurse practitioners in specific locations. Between 1,000 and 1,500 patients answered for each specialty, along with 250 to 300 providers. To qualify for an award, health systems had to rank in the top 10 in both revenue and discharge volume in a market, and have more than 500 beds. Read more about the methodology here

These systems, listed in alphabetical order, received the pinnacle award from WebMD: 

  • Banner Health (Phoenix)

  • BJC HealthCare (St. Louis)

  • Cleveland Clinic

  • Dana-Farber Cancer Institute (Boston)

  • Duke Health (Durham, N.C.)

  • Emory Healthcare (Atlanta)

  • Hospital for Special Surgery (New York City)

  • Houston Methodist

  • Indiana University Health (Indianapolis)

  • Johns Hopkins Health System (Baltimore)

  • Mass General Brigham (Somerville, Mass.) 

  • Mayo Clinic (Rochester, Minn.)

  • MD Anderson/University of Texas System (Houston)

  • Memorial Sloan Kettering Cancer Center (New York City)

  • Moffitt Cancer Center (Tampa)

  • Northwestern Medicine (Chicago)

  • Ochsner Health System (New Orleans)

  • OHSU (Portland)

  • Penn Medicine (Philadelphia)

  • Tampa General Hospital

  • UCHealth (Aurora, Colo.) 

  • University of Utah Health (Salt Lake City)

  • UPMC (Pittsburgh)

  • UVA Health System (Charlottesville, Va.)

  • UW Medicine (Seattle)

  • Yale New Haven (Conn.) Health System

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