14 hospitals where patients felt staff respected their preferences most

The following hospitals had the highest percent of patients who strongly agreed that staff took their preferences into account when determining healthcare needs, according to updated HCAHPS scores. Wisconsin had three hospitals with the highest positive response percentage, more than any other state. 

At least 67 percent of patients at these 14 hospitals strongly agreed that "staff took their preferences into account." 

The figures are from CMS' Hospital Compare website and represent HCAHPS scores collected from July 2018 through June 2019.

Note: Hospitals with fewer than 100 completed surveys were excluded from this list.


Patients' Hospital of Redding


Healthmark Regional Medical Center (Defuniak Springs) 


Iowa Speciality Hospital-Belmond  


Casey County Hospital (Liberty)  


Central Louisiana Surgical Hospital (Alexandria) 

Lafayette Surgical Specialty Hospital 


Schoolcraft Memorial Hospital (Manistique)

North Carolina

Davie Medical Center (Mocksville) 


Fillmore County Hospital (Geneva) 


Advanced Surgical Hospital (Washington)


Houston Physicians' Hospital (Webster)  


OakLeaf Surgical Hospital (Altoona)

Sauk Prairie Hospital (Prairie Du Sac) 

Orthopaedic Hospital of Wisconsin (Glendale) 

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