BAR — 3 Letters to Gauge Job Candidates' Past Behavior

A "bar" can serve purpose other than hosting happy hours within your organization.

Danielle Scotti, marketing and social media director for Pittsburgh-based Select International, a global hiring solutions firm, recommended that human resources narrow their focus to candidates' past behavior when the candidate is in the interview process.

But where does one begin? That's where "bar" comes into play. For this portion of the interview, Ms. Scotti recommended interviewers structure their questions around background, or the action in which the candidate displayed the behavior; action, or what the candidate actually said or did; and results, or the ultimate outcome of the situation.

To garner the most information possible about candidates' past behavior, Ms. Scotti said "you need to make sure that the potential candidate is giving you all three pieces of information and, if they aren't, you’ll need to ask probing questions to get that info."

"Whether it is interpersonal style, safety on the job, problem-solving ability or any other behavior, finding out what a candidate's pattern of behavior has been in the past will provide a good indicator of the type of future behavior to expect," wrote Ms. Scotti.

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