How consumerism is driving behavior and redesigning healthcare

A recent blog post by Rick Kolsky of VisitPay discusses a consumer-driven approach towards innovating the healthcare financial experience.

Editor's Note: This article orginally appeared on VisitPay's website

Warren Buffett said, “The ballooning costs of healthcare act as a hungry tapeworm on the American economy.” Relative to other developed economies, health outcomes do not appear to be any better. Those are facts. And the cost problem is only going to get worse. But I’m convinced the problem is solvable and financial officers will play an absolutely critical role in solving the problem. In fact, it’s our civic duty, our moral responsibility. A healthy future for our communities depends on it. Instead of reacting to financial pressures with operational improvements, we must be willing to take a consumer-driven approach to innovating the healthcare financial experience. Click here to continue>>

 

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