Whitepapers & E-Books

The following whitepapers and e-books have been made available to readers of Becker's Hospital Review. Click on a category below to see the whitepapers and e-books available on that topic.

Source: Waystar

When it comes to the revenue cycle, the conversation often centers on challenges. But in the areas where administrative and financial leaders at ambulatory surgery centers are facing the toughest barriers — denials, the workforce and patient payments — key opportunities exist.
In this e-book, revenue cycle management experts outline four areas where ASCs can flip challenges into strategies for a stronger, simpler revenue cycle by uncovering data and reviewing important trends. 

You will learn:
  • A legislative update on hospital price transparency
  • A three-step plan to shore up security
  • Critical checkpoints to prevent denials now
  • Four questions to help quality check your technology

Source: Cardinal Health
For busy materials managers in ambulatory surgery centers, the top priority is ensuring clinicians have the medical-surgical supplies they need — when they need them — while controlling costs. It’s a daunting task, with caseloads and the cost of supplies continuing to grow.

However, shipping is an overlooked opportunity for significant savings. This brief report covers how Mountain View Hospital lowered shipping costs while supporting quality care through a collaboration with OptiFreight® Logistics.

Readers will learn about key insights that led to success, including:

  • Tailored, innovative shipping solutions with no change to current processes
  • Dedicated support from a team of committed logistics experts to continuously identify savings opportunities
  • Data analytics and dashboards to track performance and share with departments and executive management

Source: Sagebrush Health
Rising specialty drug costs, patient financial pressures, cutting service lines — pharmacy leaders are navigating a tough landscape. As hospitals and health systems strategize to streamline operations and ensure patients' access to necessary treatments, the pharmacy plays a critical role.

In this whitepaper, you'll learn current challenges, creative approaches and best practices pharmacy leaders are using at hospitals and health systems across the country to help manage pharmacy costs.

Key learning points:

  • The role of pharmacy departments in controlling costs
  • Key metrics leaders are assessing in an evolving billing landscape
  • Partnerships that can promote financial well-being

Source: MedEvolve
ASCs are laser focused on cost reduction as reimbursements decline, labor shortages persist and patient financial responsibility grows.

In less than a year, Atlas Healthcare Partners — one of the nation’s fastest growing ASC management companies — has been able to significantly free up capacity for existing revenue cycle staff. This has led to measurable financial and productivity gains, and improved satisfaction for patients and staff.

This case study delves into how the company leveraged workforce automation and analytics solutions to solve long standing inefficiencies facing many revenue cycle teams.

Key learning points:

  • Using technology to create additional capacity for existing staff
  • Optimizing tasks across the RCM cycle, from pre-registration to back-office building
  • 4 major areas of improvement when revenue cycle automation is done right

Source: Waystar
Revenue cycle leaders know the staffing crisis in healthcare is not limited to clinical functions; there’s also a revenue cycle staffing crisis.

Based on increasing revenue cycle work and a shortage of skilled workers, it is impossible to hire enough people or ask current employees to work harder.

It’s time to work smarter, not harder. What does working smarter in the revenue cycle mean? It means finding innovative ways to do more with less.

Download for best practices on:

  • Developing a smarter revenue cycle and administrative strategy
  • Cutting down on outdated manual processes
  • Streamlining existing processes with intelligent automation
  Learn more about what intelligent automation is, how it works, which revenue cycle tasks are best automated and what the benefits are

Source: Virtual Health
Healthcare is shifting toward value-based care, but for many organizations ― including payers ― implementing the necessary care models and payment structures is intimidating, complex and can hinder efforts. Data and care management challenges especially are prompting payers to invest in new technology to support population health and VBC aims.

In this survey report, you'll learn about current VBC pain points, technologies and plans for transforming care management, per the experiences and insights from 110 payer executives.

Download the report to access key findings, including:

  • Lack of interoperability is posing significant barriers to payers' progress in VBC.
  • More than one-third of those surveyed are struggling to execute coordinated care.
  • Best practices and strategies for payers to align data and tech to advance VBC.

Source: Medecision
To advance value-based care models that help manage costs while improving outcomes, health plans and health systems that take on risk need effective care management and population health programs. However, many of the legacy tools and tactics that have previously been used to drive these efforts have been ineffective, hindering successful management of cost and care quality.

Becker's Healthcare recently hosted a panel-style webinar with three healthcare leaders who shared how organizations can break through these barriers and achieve effective and efficient care management programs. They examined the current state of care management, proposed improvements and discussed how a comprehensive data approach can enable contextual awareness.

Major themes examined during the conversation include:

  • Why conventional care management strategies aren't driving positive results
  • How healthcare organizations can cultivate patient relationships built on trust
  • Why patient data capture must adapt to the patient journey

Source: Medecision
The future of meaningful improvements in healthcare lies in real-time data. But across the industry, C-suite leaders acknowledge they're struggling to make this a reality.

In this research-based guide, you'll learn the critical challenges and strategies for developing a modern data platform that can effectively integrate, manage and utilize real-time data for better healthcare outcomes.

Key learning points include:

  • The significance of embracing platform thinking to overcome fragmented healthcare data systems and the importance of real-time data integration for actionable insights
  • Strategies for achieving seamless data integration and overcoming the technical challenges associated with real-time data ingestion, interoperability and integration of both clinical and nonclinical data sources
  • The key role of DataOps in monitoring and ensuring the quality, security and compliance of healthcare data
Process Improvement
Source: Bright Horizons
More than one-third of physicians cite a better work-life balance as the No. 1 reason they change jobs.

The challenges of the past few years combined with an already arduous schedule have many healthcare workers leaving their organizations, or the industry entirely, because of insufficient family care and education benefits.

To compete for and retain top healthcare talent today, organizations must offer an employee experience that meets their unique needs.

Download this guide to learn:

  • The top contributors to healthcare employee burnout and turnover
  • How to evaluate the right mix of care benefits to serve the unique needs of a diverse workforce
  • How offering family care benefits can have a profound long-term business impact

Source: Provider Solutions and Development
The ongoing shortage of providers in the United States and the growing demand for care in rural areas creates the perfect storm for rural healthcare organizations. While this is already a challenging environment, it is compounded by the reluctance of many providers to move out of larger cities and urban areas.

Give this, how can rural healthcare organizations find, engage and retain physicians and advanced practice clinicians? It all comes down to a deep understanding of your ideal candidate and putting a strong recruitment plan in place that speaks to them holistically.

Key learning points:

  • Understand how the goals and priorities of physicians seeking placement in rural settings differ from urban environments
  • Get actionable tips for recruiting and retaining top talent in a rural organization
  • Learn how to build an effective, data-driven physician and APC recruitment strategy

Source: AbsenceSoft
Leave management in healthcare has unique challenges, including strict staffing guidelines, replacement worker management, fitness for duty requirements, and much more. In our recent forecast survey, 55% of healthcare HR teams reported an increase in leave requests in 2023.

More employees going on leave means more employees returning to work. Combined with unprecedented challenges in recruitment and retention, it's more critical than ever for HR teams to review, improve, and streamline their return-to-work processes.

This brief guide covers:

  • The effect a comprehensive return-to-work program has on employee retention and satisfaction
  • Ensuring compliance with laws and regulations
  • Saving on recruitment and replacement worker costs

Source: AMN Healthcare
In 2022, Springfield, Ill.-based Hospital Sisters Health System embarked on a journey to build a more balanced workforce, standardize operations and gain enterprisewide staffing visibility.

This white paper explores how the system successfully implemented a new contingent labor strategy to stabilize rates and improve the quality of candidates, leveraging analytics to allow them to visualize all contingent labor on one digital platform, providing actionable data imperative to strategic decision-making.

Read the case study to learn how HSHS:

  • Cut average time to fill from 18 days to six, despite increased patient demand
  • Lowered clinician bill rates by 24%
  • Reduced overtime hours by 27%
  • Achieved $9.2M to $14.2M in estimated total cost savings over a 12-month period

Source: AMN Healthcare
A growing number of healthcare professionals ― including physicians and advanced practitioners ― have chosen to work on temporary assignments rather than permanent, full-time roles amid high rates of burnout, provider shortages and turnover.

In this report, you'll access new findings from AMN Healthcare's 2024 Survey of Locum Tenens Physicians and Advanced Practitioners, which collected experiences, perspectives and demographics of 589 physicians and advanced practitioners working locum tenens nationwide.

Download to see more findings, including:

  • Issues of burnout persist. Physicians and advanced practitioners are choosing to work locum tenens primarily to improve their working conditions and address feelings of burnout.
  • Schedules are a key attraction. Nearly half (45%) of survey respondents said they would return to permanent practice if schedules, compensation and other aspects of the practice were favorable.
  • Younger providers are working differently. Physicians and advanced practitioners are choosing to work locum tenens earlier in their careers (81% started working locum tenens either right out of training or mid-career).

Source: Reputation
The healthcare industry has reached a tipping point where consumers don't blindly trust brand promises or provider referrals when seeking care. Their increased reliance on crowdsourced feedback means that providers need to prioritize reviews, star ratings and accurate business listings to establish brand trust.

This report includes key insights on consumer feedback trends, hospital rankings and strategies to boost reputational performance from leading systems.

Key insights:

  • Trends on consumer feedback and health system's reputational performance
  • 50 health systems + 20 hospitals with the highest reputation scores
  • How healthcare marketers can build and execute a reputation performance program

Source: AMN Healthcare
In today's rapidly evolving healthcare landscape, staffing issues pose significant challenges. However, it is possible to build a workforce that is not only adaptable but also cost-effective and efficient, ultimately leading to better patient care.

This white paper includes the insights and tools needed to tackle the complexities of talent acquisition in the healthcare industry and provides talent strategies to address clinical labor shortages in the healthcare recruitment landscape. Learn how to implement scalable and flexible recruitment strategies, create compelling recruitment campaigns, foster candidate engagement, and build a talent pipeline that drives organizational growth.

Key learnings:

  • Gain actionable tactics to elevate your healthcare recruitment efforts
  • Explore how candidate marketing can be used to attract and retain top-tier talent
  • Discover insights on building a talent pipeline that drives organizational growth

Source: ShiftMed
As clinical staff demand flexibility in their schedules and working arrangements, health system leaders have raised concerns about what it means for productivity and their bottom line. However, some organizations are finding that strategic use of on-demand workers and flexible scheduling options are enhancing operational efficiency and improving patient care.

In this white paper, you'll learn how a $6 billion health system revolutionized its workforce management through an innovative, on-demand nursing tool. The health system achieved $85 million in savings, streamlined onboarding processes and optimized staffing levels across its 23 hospitals. By successfully onboarding 1,500 healthcare professionals, the health system demonstrated its current growth and commitment to meeting healthcare demands.

Read more to learn:

  • How the health system saved $85 million through strategic implementation of an on-demand nursing technology
  • The benefits of flexible scheduling options and expedited onboarding processes in optimizing workforce management
  • How this technology facilitated seamless transitions to full-time employment for healthcare professionals

Source: Medely

Flexibility has become an increasingly important part of a health system's workforce strategy. Clinicians are consistently pointing to scheduling flexibility as a key factor that reduces work-related stress and burnout.

Health systems that have aced their flexibility strategies have tapped into on-demand staffing solutions, like Medely, to address administrative burdens, improve patient care and drive savings. Download this brief eBook to learn more about how systems are delivering the flexibility clinicians expect, while saving on excessive overtime costs and improving nurse satisfaction.

Key learning points:

  • Minimize recruiting costs through direct access to pre-screened professionals
  • Avoiding excessive overtime
  • Strategies to improve retention and morale, and enhance patient care through Medely's flexible scheduling options.

Source: Commure Strongline

Left unchecked, healthcare's workplace violence crisis will have profound effects on staff engagement, patient satisfaction and quality outcomes. With workers increasingly facing violent and aggressive events on the job, safety has emerged as a central focus for hospital and health system leaders.

Increasingly, nurses and other workers are prioritizing safety in their choice of employment. Now, hospitals are strengthening their approach to foster and elevate a culture of safety and transparency to protect patients and staff, and ensure teams can work without fears about a lack of security.

Becker's and Commure recently caught up with hospital executives to learn more about how their organizations are bolstering security and fostering a culture of safety.

Download a summary of the conversation to learn about:

  • Specific security-related interventions hospitals are seeing success with
  • Effective, transparent communication with employees about safety measures
  • Best practices for creating an integrated safety strategy, and the role technology plays

Source: Niosh  
Creating a safe and supportive workplace where employees can thrive is the top priority for hospital leaders. However, creating such an environment presents numerous challenges for leaders.

This guide can help hospital leaders and executives supplement or accelerate their work on professional well-being at the operational level.

What makes this guide special:

  • Builds upon existing research and resources from organizations who have made strides to address healthcare worker burnout.
  • Includes six evidence-informed actions with useful background information and tools to fully equip leaders to make improvements.
  • Real-world tested in six hospitals across the United States.


Source: Ingenious Med
Hospitals need to increase productivity now to prepare for projected physician shortages in the future. But with physicians already reporting high levels of burnout and overwhelming workloads, piling on more patients is not the solution.

TeamHealth worked around these challenges by implementing a hospital medicine productivity program that raised productivity by 7.7% while increasing early discharges and lowering readmission rates. This case study outlines their strategy.

Download the case study to learn:

  • Key takeaways for implementing a productivity program that doesn't overburden physicians
  • How to use data to boost productivity and maximize revenue
  • A robust set of tactics for leaders to draw from

Source: Press Ganey
The last few years pushed healthcare workers to the limit. Engagement plummeted, and burnout soared. But new data paints a hopeful picture.

For the first time since the start of the pandemic, employee engagement is on the upswing, according to Press Ganey's analysis of data from 2.2 million U.S. healthcare workers. However, retention remains a key challenge for healthcare organizations, especially among nursing roles.

This white paper offers a state of the union on the healthcare workforce in 2024, highlighting key trends and strategies organizations can use to boost employee retention and experience.

Key learnings:

  • Employee engagement trends, segmented by role
  • Key turnover trends and how to mitigate flight risks
  • The key drivers of employee retention and engagement

Source: Iris Telehealth
Meeting patients with timely access to quality care and prompt, proper follow-up after discharge is essential to their care journeys. But between provider shortages and increased demand for behavioral health treatment, hospitals can struggle to bridge the gap between available services and patient needs.

Integrating and scaling much-needed behavioral health services is a challenge, especially when rural communities or high-acuity patients are involved. This white paper details potential roadblocks and offers a path forward for hospitals to create a financially sustainable program.

You will learn:

  • How health systems are approaching integrated behavioral health care
  • The current challenges facing health systems and potential solutions
  • Best practices for delivering true behavioral health integration

Source: Relias
A culture of learning is important for any organization, but the need for health systems to create one is critical since patients' well-being greatly depends on clinicians' knowledge and skill level. Due to evidence-based practices constantly evolving, health systems must promote a culture of learning within their organization.

To provide the best possible care and optimize health outcomes for patients served, understand how to enable your staff with continuous learning opportunities and strengthen your culture of learning.

In this white paper you will learn:

  • What a learning organization looks like
  • The 5 disciplines of a learning organization
  • How to create and sustain a learning organization

Source: AMN Healthcare
Healthcare workers increasingly want more flexibility. In this environment, internal float pool and internal agency solutions are becoming a crucial workforce strategy. Health systems can effectively oversee and manage staffing operations and expenses by creating their own versatile labor pools.

This guide explores the features and advantages of internal agencies and internal float pools and presents case studies demonstrating how clients have executed and achieved favorable outcomes with these solutions.

Health systems that implement internal agencies or internal float pools achieve outcomes including:

  • Proactive management of staffing needs
  • Increased flexibility to serve areas of highest demand
  • Improved fill rates
  • Reduced contingent labor spend and overall labor costs
  • Improved employee retention
Source: AMN Healthcare
For hospitals and health systems, eliminating language barriers is essential to providing equitable care for every patient, but it's not as simple as just hiring interpreters. To comply with the Americans with Disabilities Act and other regulatory standards, healthcare organizations must also keep an accurate record of the services provided — a task that falls to providers, who are already bogged down with administrative work.

Bon Secours Mercy Health, a 48-hospital system based in Cincinnati, solved the problem of manual data entry through a new integration with their EHR. This whitepaper outlines how the system improved efficiency, regulatory compliance, and patient and provider satisfaction through the new program.

You will learn:

  • Potential barriers to language services compliance
  • How to eliminate manual data entry and free up time for providers
  • How Bon Secours cut report generation time by 50% while dramatically improving data quality

Source: Trusted Health
Clinical and finance leaders are navigating a complex labor landscape, as medical deserts compete for scarce resources, large metropolitan health systems invest heavily in the workforce and care access, and strategies shift away from contracted staff. Amid these headwinds and new approaches, however, there's a throughline leaders cannot afford to overlook: the importance of listening to front-line clinicians.

In this white paper, you'll see results from a front-line nurse career report, which highlights survey findings from 500 active clinicians across 164 health systems and their needs, preferences and views on how leaders can build the future of nursing across generations.

You will learn:

Top preferences for achieving a healthy workforce and higher retention rates
Nurses' desires related to scheduling and travel/rotational programs
Key recommendations for supporting flexibility

Source: AMN Healthcare
As hospitals and health systems adopt artificial intelligence technologies to improve clinical, operational and financial areas, using advanced tools to streamline talent management is emerging as another key opportunity — especially in today's rapidly evolving C-suite, where leadership acquisition needs are heightened.

In this industry report, you'll learn more about where AI technology can be applied in executive recruiting, its potential benefits to talent management and its limitations.

Download to read more about:

  • The facets and current state of AI in the healthcare market
  • Use cases for AI in executive recruiting (e.g., drafting core documents, building candidate panels and evaluations, talent insights etc.)
  • Concerns about this budding technology

Source: CareRev
Hospital and healthcare facility decision-makers are facing an unprecedented healthcare workforce crisis. Projections indicate that by 2027, the nursing workforce could experience a shortfall of around 600,000 nurses.

With labor expenses accounting for 50% of hospital costs, tackling these workforce issues is essential to getting labor costs under control. To navigate this complex landscape, healthcare decision-makers must have a future-ready workforce strategy.

In this white paper, you will learn how a flexible workforce model can help healthcare facilities cut down on labor costs and achieve financial sustainability.

Key learning points:

  • Introduce a solution that can empower healthcare facilities to effectively address workforce challenges.
  • Learn how to leverage a flexible workforce model to enable elastic provisioning effectively.
  • Explore the benefits of implementing a flexible workforce platform to ensure your workforce strategy is future-ready.

Source: CME Corp
End -to-End services offered by equipment distributors could be an untapped source of cost savings and improved efficiencies. Choosing a distribution partner who is not only a medical equipment expert but one who offers end -to-end services is important in an industry that is, in many ways, still reeling in the aftermath of the staffing shortages and escalating equipment prices that have dominated the last several years. For health systems the search is on for ways to offset the cost of medical equipment and contracted staffing.

This white paper details how comprehensive services offered by medical equipment distributors can help health systems contain costs and improve efficiency.

You’ll learn:

  • How medical equipment distribution services can help improve staff retention, efficiency, and cost containment.
  • What to look for when choosing a medical equipment distributor.
  • How systems like NewYork-Presbyterian and PeaceHealth profited from services offered by a medical equipment distributor.

Source: AccuReg
Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade.

Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.

Download a copy of the case study to learn how Wayne:

  • Reduced denials 80 percent
  • Decreased no-shows and cancellations, saving revenue
  • Reallocated staff and eliminated need to fill 5 vacant positions

Source: Cardinal Supply Chain
Supply chain inefficiencies cost hospitals $25.7 billion annually. With the right strategies, however, supply chain teams can not only lower supply chain and healthcare costs but also serve as a direct bridge to improved care quality.

At the Becker's Supply Chain Leadership Virtual Forum, six healthcare supply chain experts discussed their systems' supply chain transformation efforts and shared how supply chains can become a strategic asset when bolstered by the power of data, standardization and process efficiency. This report offers seven takeaways from the discussion.

Key learnings:

  • How labor challenges are affecting supply chain teams
  • Top priorities for healthcare supply chain leaders in 2022
  • The key to successful supply chain transformations

Source: Livongo
Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions.

Results include:

  • A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
  • Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
  • Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI

Source: Collective Medical
Before COVID-19, the opioid epidemic was the nation's most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar.

Learn how eight organizations across the country have used technology and collaboration to achieve the following:

  • 61 percent reduction in opioid prescriptions
  • 32 percent reduction in opioid deaths
  • 50 percent decrease in emergency department visits for patients with high utilization patterns
  • $34 million in cost savings

This downloadable whitepaper will cover:

  • Four proven strategies for addressing the opioid epidemic on an organizational and community level
  • Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
  • How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings

Health IT
Source: Viz.ai
Choosing the right technology solution can be a challenging process for hospitals and health systems — especially when artificial intelligence (AI) is involved. When selecting an AI technology partner, leaders must consider crucial factors such as ethics, equity, data privacy and security.

This whitepaper contains real-world lessons in AI vendor selection from Cooper University Health Care (Camden, N.J.).

Key learning points:

  • Why internal stakeholder engagement is key
  • Why selecting the right AI vendors requires careful evaluation
  • How healthcare organizations aim to leverage AI responsibly

Source: Elsevier
Technology's role in enhancing patient care and reducing provider burden is top of mind for nearly all leaders in healthcare. However, questions related to oversight, responsible use and potential consequences linger.

Executives from Houston Methodist, Berlin, N.H.-based North Country Healthcare and Elsevier, a scientific publishing and data analytics company, discussed current challenges within digital health and AI as part of a panel session at Becker's 14th Annual meeting.

This report features key lessons from the session, including:

  • Determining the best governance approach when adopting digital technologies
  • Best practices for interdisciplinary collaboration & change management
  • Keeping the workforce engaged as AI's role in healthcare grows

Source: Notable Health
In 2021, North Kansas City Hospital started automating vaccine scheduling. Over the course of three months, NKCH and Meritas Health administered over 97,000 vaccines and achieved a 99% patient satisfaction rate.

Since then, they’ve integrated automation into their entire digital front door—everything from patient access to population health—and they’ve learned a lot along the way.

In this whitepaper, you’ll learn:

How NKCH and Meritas Health has approached automating workflows across registration & intake, authorizations, and population health to augment Oracle Health
How automation has helped them maintain their independence in a competitive market
The real patient and staff outcomes they’ve achieved over the past two years

Source: Clear Arch Health

To adequately meet the healthcare needs of this patient population — while managing capacity and keeping costs down — hospitals and health systems are embracing remote patient monitoring technology.

Learn what two experts have to say about deploying remote patient monitoring technology and how RPM can help patients manage cardiac-related conditions, while reducing care costs for health systems.

Key learnings:

The costs of heart disease and related comorbidities
How remote patient monitoring can help to reduce hospitalizations and healthcare utilization
How using remote patient monitoring leads to clinical efficiencies and improved health outcomes

Source: CDW Healthcare

By and large, healthcare leaders are optimistic about the potential for artificial intelligence-powered tools to address a wide variety of operational and clinical issues. The first step in getting there is establishing governance and aligning with industry regulations — a significant challenge given how quickly the technology landscape evolves.

At Becker's 14th Annual Meeting, CDW sponsored a roundtable discussion with executive leaders on how organizations can stand up effective governance for AI initiatives within their organizations. This brief report highlights key insights from the conversation.

Key takeaways:

Determining when an AI tool will actually deliver value
Keeping data at the core of AI governance
Top areas where organizations are using AI

Source: SAI360

In the complex world of healthcare, where every decision affects patient safety and privacy, navigating the maze of regulatory compliance isn't just essential – it's a critical lifeline for maintaining trust, safeguarding data, and ensuring the highest standards of care.

In today's world of constantly changing and complicated regulations, technology stands out as a reliable ally, offering efficiency and effectiveness. Gain insights into the benefits of centralized platforms for showcasing compliance evidence, transforming how healthcare organizations demonstrate adherence to regulatory standards and cultivate a climate of outstanding patient care and data protection.

What to expect:

  • Unlock a practical five-step checklist for effortless compliance.
  • Gain a deeper understanding of the dynamic healthcare regulatory changes, including pivotal standards like HIPAA and their impact on compliance efforts.
  • Gain insights into the benefits of centralized platforms for showcasing compliance evidence, revolutionizing how healthcare organizations demonstrate adherence to regulatory standards.

Source: RapidAI
Artificial intelligence has the potential to transform healthcare.

In this whitepaper, learn how healthcare organizations across the country are deploying AI-powered technology and opportunities to improve clinical, operational and financial performance.

Key learning points:

  • Three criteria for effective AI integration
  • Overcoming implementation barriers
  • Maximizing ROI with smart AI selection

Source: Notable
Last year a Bain & Co. survey found that only 6% of health system executives had established a generative AI strategy.

Today, we’ve moved well beyond hype to the hope that advanced AI will be able to reshape the healthcare industry.

At Notable, we’ve spent the past eight months deploying conversational AI at patient care organizations throughout the United States, and we’ve learned valuable lessons along the way.

In this whitepaper, you’ll learn:

  • Why an AI-readiness audit and strategy are essential first steps
  • How conversational AI can deliver better experiences for patients and staff
  • How leading healthcare organizations are putting the technology to work
  • How AI is enabling organizations to rapidly iterate and optimize their workflows
  • Successful approaches to programming conversational AI to meet specific outcomes

Source: Biofourmis
Hospitals face inpatient bed capacity constraints from extended stays, staffing shortages and overcrowding.

This article examines how care-at-home solutions alleviate strain by facilitating early discharges, transitional care, chronic disease management and resource optimization. Provider insights and outcomes along with market data demonstrate these programs improve capacity while enhancing patient care delivery.

Key learning points:

  • Uncover the underlying challenges that are leading to constrained inpatient bed capacity
  • How innovative care-at-home solutions can help unlock hospital capacity
  • Insights from leading health systems about successful care-at-home programs

Source: Nuance
Healthcare's adoption of artificial intelligence is accelerating rapidly. Many health systems are starting to derive real value and return on investment from the technology, prompting plans to expand use cases and build innovation into many strategic areas.

Becker's Hospital Review recently convened hospital and health system leaders from across the country to discuss current sentiments on AI adoption. They discussed factors driving adoption, barriers and challenges, and expectations for sustainably advancing the technology. This whitepaper offers a summary of the discussion.

Key insights:

  • Health systems are taking a 'measured approach' to AI
  • Advancing AI requires intentionality and metrics
  • A shift is underway toward 'sustainable AI'
  • Leaders expressed cautious optimism about the road ahead

Source: Philips
In critical care, time is crucial and always in short supply.

However, new technology can empower clinicians to make the most of every moment by delivering real-time, data-driven insights to the bedside. Having a digital view into each patient's clinical story as it's happening can support swift, effective decision making in the moments that matter most.

Read this white paper to learn more about the potential of these technologies to reshape critical care.

Source: LeanTaaS
The operating room is a crucial area of the health system. What happens in the OR has significant implications for patient care as well as the entire organization's financial performance.

Increasingly, ORs are outfitted with robotic surgical systems. When managed effectively, these systems can support efficient care delivery and quality surgical outcomes. However, they are significant investments — a single robot can cost as much as $2.5 million to purchase, while maintenance, supply, and leasing fees can mount up over time. To maximize the return on investment for surgical robots, hospital leaders must use a data-driven and strategic approach to optimize their efficiency. This playbook details the "magic equation" — of AI-powered automation, integrated workflows, and change management — needed to achieve that goal.

Learnings include:

  • How to leverage data, AI-powered automation, integrated workflows, and change management to drive improved robot utilization and ROI
  • A checklist of exactly what health systems need from an effective robot utilization solution
  • Case study: How Baptist Medical Center Jacksonville (Fla.) delayed spending on additional robots

Source: Lumen

Healthcare government organizations face numerous challenges in meeting their healthcare mission, including the need for secure and compliant sharing of personal health information across multiple devices, users, and locations. In this eBook, learn how partnering with Lumen can provide your healthcare agency with the talent, expertise and infrastructure needed to unlock the full potential of your data and rapidly adopt game-changing technologies. Take advantage of the full range of capabilities needed for success in a digital-first business landscape, delivered in a simple platform approach that makes it easy to manage IT operations while also potentially reducing costs.

Key learnings:

  • Unlock the keys to a winning digital transformation strategy across multiple business locations
  • How to optimize omnichannel and deliver exceptional digital and physical healthcare experiences
  • Explore ways to mitigate supply chain and cybersecurity risks

Source: Verato

Effective clinical decision-making and treatment plans often hinge on data from diagnostic laboratories. But for many healthcare organizations, the patient data clinicians need is fragmented and siloed, making it difficult to integrate or match to the right patient — which can have severe consequences.

This whitepaper highlights Sonora Quest Laboratories' digital transformation journey to drive interoperability through identity data management. Sonora Quest Laboratories is a large, integrated diagnostic lab and joint venture between Phoenix-based Banner Health and Quest Diagnostics.

Download to learn:

  • Challenges Sonora Quest faced in data identity management, per their CIO
  • Four key takeaways from Sonora Quest's digital transformation + real results they achieved
  • Best practices for improving patient matching technology

Source: Nordic

The mindset toward health IT is changing for many healthcare leaders. Organizations benefit by steering away from the “necessary expense” perspective to consider IT as a strategic asset. When this mindset is embraced, health IT is a powerful enabler for truly scaling and achieving operational efficiency across the enterprise.

This brief report discusses how leveraging health IT through comprehensive managed services can achieve sustainable growth.

Key learning points:

  • Leveraging IT as a true asset to transform how care is delivered and overall operations
  • How providers should strategize through partnerships to secure the greatest possible total value for their systems over time, instead of prioritizing the greatest short-term savings
  • Examples on how a comprehensive managed services strategy provides opportunities for scale that aren't typically possible when IT delivery is solely handled in-house

Source: Salesforce

Despite AI's meteoric rise in popularity across industries, healthcare has lagged behind on adoption, with 60% of leaders reporting their company is not moving quickly enough. At the same time, 86% of leaders believe the ability to effectively leverage tech, data and AI will define success over the next five years, meaning organizations need to bridge the gap quickly.

With healthcare's privacy, regulatory and security concerns adding a layer of complexity to AI implementation, the right third-party AI partner can offer a path forward — but healthcare organizations need to know what to look for. This whitepaper uses findings from a survey of healthcare leaders to examine AI adoption, barriers and factors for a successful AI partnership.

You'll learn:

  • Where other organizations are in their AI journey
  • How to lay the groundwork for successful AI adoption
  • How to choose long-term partners to support AI growth and ROI


Source: Nuance

By now, healthcare leaders are familiar with AI's potential to alleviate documentation burden, lighten clinicians' cognitive load and streamline operations overall, but only 6% of organizations currently have a generative AI strategy in place.

Many leaders have been overwhelmed by how quickly the technology has burst into the public consciousness and the hype surrounding it. Hospital leaders need clarity on generative AI’s risks and use cases if they’re to create a successful strategy, and apply the technology safely and effectively.

In this guide, we look beyond the hype to explore five key areas every healthcare organization should consider when developing an AI strategy and assessing potential vendors’ solutions.

Key learning points:

  • Criteria to look for in a vendor to ensure their solutions fit daily practices in healthcare
  • Crafting a responsible approach to AI
  • How to prioritize solutions that can be deployed effectively in real-world environments


Source: Notable

Transforming the Cerner patient intake and registration process is not just an option, it’s a necessity.

63% of patients say their provider’s digital tools have not met their expectations and 41% of patients have switched providers due to a poor digital experience.

This guide provides a detailed look at the strategies other organizations use to deliver exceptional digital experiences with Cerner.

Why this guide?

  • Innovate with confidence: Learn from a comprehensive analysis of successful Cerner-based digital transformations in patient engagement, distilled into actionable insights.
  • Drive efficiency and enhance satisfaction: Uncover secrets to reducing administrative burdens while significantly improving patient and staff satisfaction.
  • Stay ahead of the competition: From using AI and automation to integrating patient feedback loops, discover the approaches leading Cerner-based healthcare organizations are taking and the results they’re driving.

Source: Flywheel
AI has incredible potential to unlock insights from medical imaging data and support healthcare organizations in delivering on the promise of precision healthcare for improved outcomes.

But there are significant challenges to tackle in order to get there, especially surrounding data ingestion, model training and validation. This white paper shares how healthcare organizations are deriving useful insights from complex imaging data.

Key learning points:

  • Potential use cases for medical imaging AI
  • How to build reliable, scalable solutions for managing complex data
  • How analysis-ready data repositories promote rapid AI development

Source: Definitive Healthcare
Data analytics in healthcare has exploded and improved the potential for strategic planning and service line growth analyses to provide real insights. But the grouping of healthcare procedures has lagged behind this explosion.

With over 100,000 procedure codes from three different coding systems currently in use, having consistent and complete mappings is critically important. This white paper details the best way to get the most out of your coding data.

You will learn: 

  • What service line groupers are available in the market today
  • The types of coding systems
  • How better grouping can help your system harness growth opportunities, target consumers and conduct market planning

Source: Luma Health
As healthcare organizations strive to satisfy, retain and attract patients in a competitive environment, effective engagement and communication is rooted in the details — message length, timing of appointment reminders and even tone.

This guide provides six actionable strategies that enhance patient access, communication and readiness based on insights from more than 700 million data points collected across 650 healthcare organizations like Fairview Health Services (Minneapolis) and UW Medicine (Seattle). It also covers improvement opportunities for critical areas such as self-scheduling, rescheduling, response rates, care follow-up and referral outreach.

Download to learn how to:

  • Implement user-friendly, self-scheduling options that significantly improve patient access to care and reduce administrative workload
  • Simplify the rescheduling process and use direct communication methods like SMS to greatly increase patient engagement and reduce no-shows
  • Gather and act on real-time patient feedback to be able to improve patient satisfaction and enhance the overall healthcare experience

Source: MDClone
Healthcare organizations generate vast and increasing amounts of operational and patient-level data. Yet, the processes and methodologies commonly used to leverage this data for care improvements, cost efficiencies and research discoveries are not fully optimized.

Becker's spoke with leaders from Salt Lake City-based Intermountain Health and Ottawa (Ontario) Hospital about how they're using a one-stop-shop data infrastructure to quickly get answers and action items for critical operational, research and innovation-related questions. This whitepaper offers a summary of the discussion.

Key learnings:

  • The advantages of a comprehensive, real-time synthetic data platform
  • Real-world case studies from Intermountain and Ottawa Hospital

Source: Notable Health
In 2024, AI is not just an advantage in healthcare, it’s a necessity.

But how prepared is your organization to harness its full potential?

Discover the roadmap to not just surviving but thriving in the age of AI.

  • Combining insights gleaned from leaders at dozens of health systems with the experience of deploying AI to thousands of care sites, this guide covers:
  • Why AI’s moment in healthcare is now
  • 10 essential elements for building and deploying an enterprise-wide AI strategy
  • How to ensure your AI efforts remain aligned with your business strategy

Source: Altair
Given the breadth and depth of potential use cases, one thing is clear – more and more people will find themselves working in environments where ML plays a critical role. And thanks to the emergence of low-code and no-code software, ML is no longer the exclusive preserve of programmers, data scientists, and people who paid attention in math class. More of us can – and will – be involved in developing and deploying practical ML solutions.

This eGuide will help you understand:

  • The key concepts behind ML and common applications
  • How it’s becoming more useful to people at all levels of organizations

Source: Keysight Technologies
At virtually every stage of a patient’s wellbeing, different forms of technology and software support the expansion of better healthcare. As the reliance on technology grows, ensuring that these lifesaving systems don’t break under the strain is imperative.

  To keep operations running smoothly, healthcare IT professionals must perform regular and exhaustive testing. Fortunately, the introduction of automation, robotics, and artificial intelligence (AI) has made testing easier to deliver.

In this eBook from Keysight Technologies, you will discover  
  • How automation can improve workflow management to help physicians and patients alike
  • How AI-driven test automation helps your EMR become more interoperable and user-friendly
  • Six critical tasks that can be optimized with robotic process automation
  • The importance of testing both on-site and wearable medical devices

Please fill out the form to download the eBook.

Source: R1 RCM
Patients have long turned to their healthcare providers for empathy and guidance through some of life's toughest situations. However, when it comes to paying for the care they've received, many patients don't experience the same support.   

This 2024 survey of thousands of healthcare consumers and 32 of the top health systems in the country reveals what patients and providers want from healthcare payments.  

Get the report to learn:

  • What healthcare consumers want from billing experiences
  • How to create an actionable AR strategy
  • How health systems can address rising costs and staff shortages

Source: ECG Management Consultants

Healthcare leaders' focus on cost containment is far from new, but initiatives are evolving to adapt to growing needs around capacity, efficiency and a changing workforce, as well as strategic opportunities identified with internal and comparative data.    

This e-book highlights key takeaways from an exclusive discussion with chief administrative and financial leaders from major hospitals and health systems, who outlined strategies they're using to optimize revenue, promote growth and sustainability, and gain a competitive edge in the markets they serve.

You'll learn:
  • How leaders are reframing their mindsets around efficiency, cost effectiveness and quality
  • Opportunities for driving improvements with benchmarking and clinical documentation
  • Diverse approaches to labor cost-reduction strategies

Source: Ensemble
Technology and artificial intelligence are rapidly transforming the healthcare revenue cycle, helping health systems achieve more accurate billing, streamlined workflows and improved financial performance. However, this innovation is also creating new challenges for organizations, particularly as payers increasingly use AI to deny claims.

Healthcare Executives from hospitals and health systems across the country discussed the future of revenue cycle functions and how their organizations are aiming to level the playing field with payers during a roundtable at Becker's 14th Annual Meeting.

Major themes examined during the conversation include:

  • Where RCM operations are heading
  • AI's role in revenue cycle functions
  • How healthcare executives are preparing now for future challenges

Source: Waystar

The majority of leading health systems — 73% — have more than four revenue cycle management partners, indicating ample opportunity to further improve efficiency and outcomes in the revenue cycle. 

To better understand how financial performance is affected by the management of multiple vendors, The Health Management Academy partnered with Waystar to conduct a study. 

Leaders from systems with over $2 billion in total operating revenue were either surveyed or interviewed for deeper insights on what contributes to a winning RCM strategy. 

We compiled their insights in this report, which covers:  
  • Why leading healthcare systems are moving toward RCM software consolidation
  • Key lessons on how to win with a platform strategy
  • What to look for in a new RCM platform and how to choose the right partner 

Source: VMG Health

Healthcare merger and acquisition activity remained steady in 2023 and is expected to accelerate through the end of this year. This forecast signals a transformative period for healthcare leaders, demanding acute awareness of emerging trends and strategic opportunities. 

VMG Health's report offers a comprehensive look at the healthcare M&A landscape in 2023 — and the outlook for 2024 — across 12 healthcare settings and specialties, including hospitals, post-acute care, behavioral health and private equity. 

Key topics coverage for each setting include:
  • M&A trends and notable transactions
  • Regulatory shifts
  • Reimbursement trends

Source: Multiview Financial Software
Healthcare organizations in 2024 need real-time access to financial data to inform and empower the decisions they have to make on a daily (and often hourly) basis.

Today's healthcare organizations face challenges that extend well beyond delivering excellent patient care. Increasingly stringent regulatory requirements regarding HIPAA and electronic record-keeping call for a robust healthcare enterprise resource planning software that does much more than provide accounting functionality and access to financial data.

This eBook dives into the latest trends and challenges to help find the right solutions for your organization.

Key learning points:

  • The evolving role of technology in healthcare finance
  • The challenges of legacy software in healthcare
  • HIPAA compliance considerations

Source: Strata
2023 was a year of recovery for U.S. healthcare organizations, as many worked to rebuild financial health following a challenging 2022. Even with revenue and margin gains, ongoing expense pressures slowed progress.

Despite continued challenges, healthcare leaders are optimistic about 2024, citing their top priorities as reducing costs, managing strategic and performance improvement initiatives, and managing service line financial performance.

In this whitepaper you'll learn:

  • CFOs' top priorities for 2024
  • How healthcare organizations are leveraging data
  • Strategies and opportunities for a successful 2024

Source: Cognizant
As many health systems operate on slim workforces and margins, denials continue to pose threats to efficiency. To meet growing demands in the revenue cycle, healthcare leaders should direct more time and attention to labor productivity using an essential tool: key performance indicators.

Knowing the relevant KPIs to monitor, however, isn't always clear amid increasing complexity and overwhelming amounts of available data.

This white paper breaks down nine recommended KPIs that healthcare leaders should track to improve organizational performance, the nuances of these measures and how to leverage technology to meet them.

Key points:

  • Leading KPIs, how to calculate each type and an action plan to put them to use right away
  • Guidance on the "why" behind each KPI and how to set realistic expectations applicable to their current situation — rather than simply following industry standards
  • Best practices for collaboration that can help sustain the process of collecting and analyzing the right KPI data and improve specific measures

Source: Experian
Healthcare organizations are making strides with patient access, though there is still much room for improvement, particularly in convenience and price transparency.

This report examined the perspectives of more than 1,200 healthcare employees, patients and guardians on the state of patient access in 2024, including:

  • How well patient access functions are managed in U.S. healthcare
  • What functions are best meeting patient and staff members' expectations
  • Providers' primary cause of denied claims
  • The biggest pain point for patients

Source: ClearBalance
Revenue cycle leaders know there is a synergistic relationship between digital payment platforms and patient financing in healthcare. This whitepaper examines how technology platforms have transformed healthcare financial operations and patient engagement, spotlighting the challenges of relying solely on digital platforms for patient pay collections.

Through an analysis of the digital payment platforms' role and the hidden costs of their independent use, the paper highlights the complementary nature of patient financing solutions on both financial outcomes for health systems and patient experiences.

Key takeaways in this whitepaper:

  • Discover how the integration of digital payment platforms with comprehensive patient financing solutions can address the shortcomings of standalone systems.
  • Learn about the benefits of combining digital ease with flexible financing solutions, including the reduction of bad debt, increased patient loyalty and improved financial health for health systems.
  • Understand the importance of leveraging data-driven insights from patient financing solutions to make informed decisions that mitigate financial risks while enhancing patient care.
  • Gain insights into how the combination of digital platforms and patient financing solutions can lead to more efficient collections at the lowest cost.

Source: Office Ally

Health systems are grappling with increasing levels of uncompensated care as healthcare costs rise and insurance coverage remains inadequate for a significant portion of the population.

This whitepaper outlines key opportunities for organizations to maximize revenue recovery efforts while improving cash flow and operations.

Learn to adapt to rising costs with insights on:

  • Understanding the current healthcare environment regarding rising costs, COVID-19 impacts and Medicaid redetermination
  • Focusing on more than cost-cutting
  • Auditing your current solutions and processes


Source: Med Metrix
It seems like a new RCM tech solution hits the market every day. But how do you know if a tech tool will provide you with real ROI or if it's all just smoke and mirrors—especially when it comes to AI?

Choosing the wrong tool could add work for your team and cost you more, or it could become “shelfware”—never being properly implemented at all.

Use this guide to help you make more informed and careful decisions when picking a solution so you don't fall for the hype.

Inside this whitepaper, you'll find:

  • 3 foundational ideas that may transform the way you think about AI and modern tech
  • A helpful set of questions to run through every time you're looking to introduce a new solution
  • A key consideration when assessing if a tech tool will ultimately provide value

Source: R1 RCM 
Medicare and Medicaid administration can be nightmarishly complicated with interconnected programs and requirements. Even for those well-versed in the fundamental rules, hidden pitfalls can lead to significant financial gains or losses, often in the millions.

The silver lining is that proactive steps can be taken to safeguard revenue and optimize reimbursement. This tip sheet presents healthcare finance leaders with five practical strategies to attain excellence in government reimbursement, encompassing: 
  • Fundamental pathways to follow for financial success
  • Tactical approaches to ensure ongoing compliance
  • Proven methods to maximize reimbursement potential

Source: Earned Wealth  

Selling a medical practice can be a difficult process to navigate. Without the right strategies and team in place, owners will likely leave substantial money on the table. This whitepaper outlines how owners can avoid this common mistake and highlights considerations when evaluating potential buyers. These concepts are brought to life in a two-part case study that showcases how an owner was able to increase a physician’s post-sale, after-tax net worth by 77%.

Key learnings:  
  • How practice owners can best position themselves in the market with a strategic buyer or private equity (PE) platform
  • The value that an investment banker-led marketed process brings vs a non-marketed process
  • Strategies to maximize personal wealth for physician owners through pre-sale and post-sale wealth planning


Source: Experian Health
Beyond clinical staff, labor shortages are putting significant pressure on the revenue cycle function at hospitals and health systems, leading to negative consequences on the bottom line and for patient engagement. 

This report uncovers findings from a survey of 200 employees responsible for staffing the revenue cycle function at provider organizations, demonstrating how chronic staff shortages of non-clinical staff affect the revenue cycle at their organization. Before the pandemic, the situation was concerning. Now, it's unsustainable.

Download the report to learn where there are opportunities to address top challenges and position your organization for long-term stability.

Sample findings: 

  • 96% of respondents indicated that payer reimbursements, patient collections -- or both -- were affected by staff shortages
  • More than 8 out of 10 respondents say the patient experience is worse due to staffing shortages 
  • 92% of respondents say new staff members make errors that negatively affect claims

Source: R1 RCM
Health systems are painfully aware of the complexities of revenue cycle management and understand the need for RCM partners. In fact, 93% of health systems rely on at least one RCM partner.

But there are different reasons for pursuing RCM partnerships and very different approaches to partnership. Which approach and partners are best for your organization?

Here are insights from new research conducted with the Health Management Academy:

  • 4 key reasons health systems pursue RCM partnerships
  • 2 primary approaches to RCM partnership, and the key differences between them
  • Factors to consider when vetting and evaluating RCM partnerships
  • Why so many leading health systems are considering enterprise RCM partnerships

The key takeaway: RCM partnerships are necessary but they're not all alike. Understand the differences to make the best RCM decision for your health system.

Source: Waystar
High deductible health plans (HDHPs) have shifted the already-complex payer reimbursement burden onto the shoulders of consumers who are unprepared to bear it.

Consumers, on the one hand, need increased support to understand their bills and figure out how to pay them. On the other hand, patients with more skin in the game are becoming more demanding about the quality of their customer experience.

These changes necessitate a new patient payment model that focuses on delivering convenience and clear communication to patients, driving both quicker payments and increased patient satisfaction.

Download this whitepaper to learn:

  • The current state of patient collections, with data
  • How to help patients take charge of their new responsibility
  • How to identify hidden coverage
  • How to increase the likelihood of quick, easy payment

Source: Optum
The economic landscape of the healthcare market has been forever altered by the COVID-19 crisis. Existing challenges have intensified, and the pace of change is accelerating, raising the bar for organizations to adapt strategically and quickly.

Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:

  • Meeting the consumer on their terms
  • Adapting to new competition
  • The growing role of strategic partnerships
  • Mastering the new indicators of growth
  • Tracking the spend of the health care dollar

Source: IngeniousMed
Operating health systems and physician practices has always been hard, but COVID-19 has created extraordinary profitability challenges in 2020. Lower volumes, changing case and payer mixes and greater operating margin anxiety make revenue optimization more essential than ever.

We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:

  • Tracking real-time practice COVID-19 volumes
  • Managing productivity and modifying physician incentive compensation
  • Capturing charges efficiently and accurately at the point of care
  • Improving throughput across the continuum

The white paper features expert views from:

  • Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
  • Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
  • Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC

Source: Halo Health
COVID-19 has pushed healthcare delivery beyond its breaking point, heightening the urgent need for accelerated patient care, improved clinical efficiencies and secure clinical communication with real-time critical patient updates.

Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.

In this white paper, you will learn about:

  • The impact and cost of COVID-19 on healthcare
  • How clinical collaboration platforms improved communication during COVID-19
  • Where you will see cost savings from leveraging clinical collaboration platforms
  • What to look for in a clinical collaboration platform in order to achieve savings
  • How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment

Source: Exact Sciences
When it comes to testing, many health systems limit their approach to focus on specific disease stages or cancer types. This strategy might be a way to fall behind as precision medicine advancements evolve.

To make personalized cancer care more accessible, organizations may consider effectively leveraging genomic testing, which can help identify potential clinical trial options and inform treatment alternatives.

This brief report outlines some ways organizations may make genomic testing more accessible to physicians and patients keeping cost-effectiveness and patient outcomes top of mind.

Key learning points:

Designing a comprehensive genomic testing program that could expand patients' access to cutting-edge care & improve financial results
Persistent challenges that prevent change and potential ways to address them
Good practices to integrate genomic testing into care pathways

Source: Cardinal Health
Adequate feeding is essential to recovery from critical illness and for improved outcomes. Read this report to learn about a next-generation feeding pump that enables efficient collaboration for multidisciplinary teams, and is designed to support nutritional delivery across the entire continuum of care. Versatile and adaptable, it can feed and hydrate, deliver thick formula, offer multiple feed and flush combinations, and capture and transmit feeding history.

Key learning points:

  • Risks of inadequate nutrition and malnutrition in patients
  • Challenges of determining a patient’s nutritional adequacy
  • How tracking feeding history supports adequate feedings at home

Source: Cardinal Health
Many hospital pharmacy leaders focus on drug prices alone. But the total cost of a drug is influenced by many other factors. Leaders know this, but they're pressed for time and often unable to complete deeper calculations that fully capture the drivers of total value for drug purchases.

Consider this scenario: A purchase seems to initially offer savings based on a price, but in the long run, those upfront savings prevent more significant total value that may stem from volume discounts and other agreement terms.

Now, more hospital pharmacy leaders are tapping technology to help them identify the total value of purchases, identify systemwide purchase savings strategies and track the performance of those initiatives.

This report covers:

  • The holistic drivers of total value on purchase price
  •  solution to support time- and resource-strapped pharmacy teams in managing medication inventories
  • How health systems are actually using the tool to affect total value

Source: Eli Lilly
As the U.S. population ages, health systems are readying to care for more patients with Alzheimer's disease. Early detection and quick time to treatment are critical to improve patients' quality of life, but systems are up against key barriers in being able to do so at scale.

Health system executives participated in a roundtable sponsored by Eli Lilly and Company at Becker's 14th Annual Meeting in April to discuss how they're positioning themselves to handle the complexities of Alzheimer's care. This report features key takeaways from the session.

Key learnings points:

  • Top obstacles in early detection
  • The approaches systems are taking to improve detection & diagnosis
  • How multidisciplinary teams and digitizing processes can enhance care coordination

Source: ServiceNow
Workforce concerns, capacity strains and heightened cybersecurity risks are underscoring an imperative for hospitals and health systems in 2024: driving efficiency — safely — with technology innovation.

At forward-thinking healthcare organizations across the U.S., clinical and administrative tools powered by automation, artificial intelligence and machine learning are showing promising results (think: increased capacity and patient satisfaction). And despite widespread financial challenges, clinical and IT departments are devoting significant time and resources toward innovation. They're confident these technologies will drive much-needed strides in care team efficiency, quality and patient safety, interoperability and streamlined operational processes.

These 10 recent articles highlight healthcare leaders' current concerns, tech investments and wins to date. They also shed light on where the industry is headed — and where organizations can't afford to fall behind.

Source: MCG
Making determinations about observation care in a manner that is clinically appropriate can be challenging amid a lack of unanimity on the structure and duration of such care. However, there are standards and rubrics hospitals can utilize when making critical decisions concerning patients in the emergency department.

Download this whitepaper where William Rifkin, MD, Associate Vice President and Managing Editor at MCG Health, breaks down the general framework around observation care, which aims to help users employ such care correctly to ensure patient safety and reduce friction with payers.

Key learning points:

  • Discussion of the intended duration of observation care
  • Comparing utilization patterns for selected diagnoses
  • Analyzing the stability of observation vs. inpatient rates (including a combined analysis of ED decision making for all potentially ambulatory diagnoses)

Source: Bluesight
Like many health systems, Norfolk, Va.-based Sentara Health was challenged with how to optimize drug spend without adding to their staff's already demanding workloads.

Seeking a more efficient and effective tool than their wholesaler analytics platform, Sentara opted to implement a new drug spend optimization platform. The decision helped detect overcharges, simplify the credit and rebill process and identify lower-cost alternatives. Within five months, Sentara eliminated more than $1 million in annual drug spend.

This brief report delves into how the system achieved such significant savings.

Key learnings:

  • The advantages of utilizing a spend optimization platform
  • Best practices behind the success of Sentara's software implementation
  • Benefits of leveraging both a supply chain expert and software to optimize purchasing workflows and drive savings

Source: Oracle
Los Angeles-based UCLA Health is taking a digital-first approach to patient marketing, and the results are paying off.

The system's marketing team has collaborated with its Office of Health Informatics and Analytics for several years, using data and technology to personalize patients' lifelong health journeys. This white paper delves deeper into UCLA Health's marketing strategy and successful initiatives, including:

  • What marketing channels the system uses to connect with consumers
  • How the system navigates stringent compliance requirements
  • Deployments of new marketing technology from Oracle

Source: NICE
Healthcare is gradually becoming more proactive as consumers increasingly engage with remote patient monitoring technology and other digital experiences. Already, healthcare organizations are leveraging data to interact with patients and prevent health issues, but what will all this mean moving forward?

This Forrester trends report leverages analysts' insights to forecast how digital experiences — ranging from chats to the metaverse — will affect the healthcare industry across three key dimensions: revenue, cost savings and patient experiences.

Download the report to learn:

  • Which digital interface will affect healthcare the most
  • How invisible experiences will have a larger financial impact
  • Ways proactive engagement prevents illness before treatment is needed

Source: Smith Nephew

This meta-analysis tracks results across eight studies covering more than 34,711 patients, 19,136 of whom were monitored using the LEAF◊ Patient Monitoring System.
See the huge impact the system made on protocol adherence and incidence of pressure injuries.

  • 1 randomized controlled trial
  • 7 conference abstracts
  • Study results included both clinical and health economic data

The LEAF System combines wearable patient sensors with a user interface, offering:

  • Personalized care for each patient
  • Digital turn reminders (in room and at the nurses’ station)
  • Confirmation that patient turns have sufficiently offloaded pressure
  • Automatically generated reports that can be used for root cause analysis

Source: TRIMEDX  
At Ascension, every piece of technology and process within its facilities has a critical role in supporting the mission of providing compassionate, personalized care to all, especially those who need it most. Medical equipment inventories can often be an overlooked resource within healthcare systems until a device is unavailable for delivering care.

Learn how, with TRIMEDX and a comprehensive clinical asset management strategy, Ascension identified and acted upon proactive opportunities that leveraged its medical equipment and amplified the positive impact the organization has on patients, staff, and communities.


Source: Wolters Kluwer
Registered nurses with less than one year of employment make up as much as 83% of a hospital's total turnover. That's because the transition into practice for today's nursing graduates has never been more demanding. Patients have more complex care needs. Nurse-to-patient ratios are higher. Technological advances requiring ongoing training continue at a dizzying pace.

Faced with these challenges, healthcare organizations must take a proactive approach leveraging historical data to develop predictive analytics to manage nurse onboarding and retention. This whitepaper shares how nurse leaders can apply a quality improvement methodology to streamline the onboarding process while addressing work-life balance concerns to successfully retain new nurses beyond their first few years of practice.

Key takeaways:

  • 7 questions to consider when assessing your onboarding strategy
  • 4 strategies to streamline new nurse onboarding
  • The benefits of a centralized onboarding model

Source: Cardinal Health
Operating rooms are complex spaces. Staff are working in close proximity and are under pressure to minimize the overall time spent in surgery and the potential risk to patients. It's a delicate balance to make sure everything goes right, and physicians are now looking to an unexpected place to address longstanding challenges in the OR: the surgical gown.

With safety and efficiency in mind, two Mayo Clinic physicians have reimagined the surgical gown to reduce instrument drops and improve instrument accessibility. One of the physicians recently caught up with Becker's to share how a simple change can help minimize contamination risks, procedural delays and enhance overall convenience and efficiency.

Download this brief summary to learn about:

  • How a gown redesign can address key complexities in the delicate choreography of surgery
  • Simplifying communication among OR staff
  • The science behind "an extra hand" in resource-constrained environments

Source: Tecsys
The pharmacy supply chain is costly, complex and constantly challenged by technology gaps and manual processes. Baptist Health Chief Pharmacy Officer Nilesh Desai is, in his words, "taking the bull by the horns" and transforming his health system's pharmacy operations on an unprecedented scale.

Under Mr. Desai's leadership, the Louisville, Ky.-based system is centralizing, automating and optimizing pharmacy operational, clinical and regulatory processes across nine hospitals and 450+ ambulatory care sites. This whitepaper details Baptist Health's success story so far, offering insights into tackling top challenges pharmacies are facing today — rising costs, drug and labor shortages, pricing/reimbursement complexities, and increasingly stringent regulations.

Download the whitepaper to learn how to:

  • Gain real-time visibility into and control over drug products to optimize inventory, reduce costs, and minimize waste and expiry
  • Free pharmacists from manual inventory management tasks and allow more time for patient care
  • Centralize oversight of regulatory requirements to maintain safety and compliance

Source: Capsule Technologies
Hospitals are fighting an ongoing battle against unrecognized patient deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis, unplanned extubation and other preventable conditions. In this whitepaper, we will review the scope of these patient safety matters, inadequacies of current practices, the emergence of clinical surveillance and a strategy to implement continuous clinical surveillance that helps enhance patient safety and outcomes.

Key points that readers will learn include:

  • The clinical and financial impact of alarm fatigue and these adverse patient conditions
  • How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
  • Published results that hospitals have achieved with continuous clinical surveillance

Source: Straumann Group
For many DSOs and dental private practices, several patient and operational challenges prevent optimal performance. Meeting patients' growing expectations is a struggle, and functions related to scheduling, revenue cycle management and IT costs are posing significant barriers to smooth operations.

Becker's Dental + DSO Review recently spoke with Sadiye Akturk, global solutions ambassador at Straumann Group DSO Global, to explore how cloud-based dental practice management technology can address the pressing challenges facing these organizations.

Learn how a cloud practice management system can:

  • Make it easier to monitor performance across multiple locations and view real-time analytics.
  • Increase production at your dental organization.
  • Help reduce day sales outstanding.

Source: RingCentral
DSOs are growing rapidly with no sign of slowing anytime soon. As these organizations' networks of clinics, dentists and patients expand, however, key challenges arise — particularly in operations and communications.

In this must-read e-book, you'll find a collection of seven articles that paint a picture of today's current DSO and dental landscape, common challenges associated with growth, and how dental leaders are using technology for streamlined patient engagement and stronger finances.

Download to learn more about:

  • The role of emerging artificial intelligence technology in dentistry
  • Executives' tips for improving the patient experience
  • What 60% of the largest DSOs are using to strengthen operations + their bottom line

Source: SourceClub
To be successful, every DSO must strive for a strong and dynamic procurement strategy. Large rapidly growing specialty DSOs are no exception.

One multispecialty DSO with more than 180 locations was able to save about $3 million annually by executing a strategic procurement initiative that drove savings towards their bottom line and increased ordering efficiencies among their practices in the process. This was all done while maintaining physicians' and clinicians' autonomy regarding clinically sensitive items they have access to.

Download the case study below to learn how SourceClub helped this multispecialty DSO save millions and achieve success

Source: DentalRobot
Today's most significant business operation problem in dental offices is repetitive, consistent, and boring manual processes and tasks. DentalRobot solves this problem with its proprietary automation platform specially designed for dental practices, and its unique approach of Pre-Built Robots and Automated Workflows.

Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.

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