Connecting Disparate EHR Data to Better Provide Value-Based Care

The healthcare industry generates roughly 30% of the world’s data. Before a patient walks into a provider’s office, they fill out intake forms with medical history, current medications, and reason for their visit. Then the doctor adds stats like weight, height, and diagnoses. Afterward, the patient and payer may receive invoices for service. Now multiply this by 300+ million patient visits daily.

New cloud-based technologies can help reduce IT costs, improve scalability and data storage, and give providers flexibility to access data when and where they need it. These solutions support AI-driven speech-to-text technology, such as eClinicalWorks Scribe, and robotic process automation (RPA) bots to automate routine tasks and streamline documentation. By leveraging real-time cloud intelligence to collate and compute data with platforms like eClinicalWorks Cloud and PRISMA, clinicians can provide data-driven decisions at the point of care.

Maximizing insight: The cloud improves interoperability
What happens to clinical data if a patient visits an emergency room or switches providers? Traditional paper records and even some electronic health record (EHR) systems have protocols that make it difficult to share data. Without a full view of a patient’s medical history, providers have limited information for diagnosis, resulting in slower care and additional costs. Cloud-based solutions, like PRISMA, enhance interoperability and ease data transfer for better patient care.

For practices with multiple locations, the eClinicalWorks Cloud helps ensure unified care delivery.

“We work with 14 different systems across Northwest Ohio, and many of our patients see several providers across states,” said Ben Broseke, IT Director at Orthopaedic Institute of Ohio. “eClinicalWorks PRISMA helps aggregate data from different sources securely. Providers can see a patient's medical history in a timeline view, making it easier to understand past conditions, medication history, and potential patterns. With PRISMA, we can provide more accurate patient care.”

“Interoperable healthcare is better than integrated healthcare,” says Girish Navani, CEO at eClinicalWorks. “PRISMA exchanges more than 2.6 million patient records daily1. We’ve added search insights to speed care, and PRISMA not only collates information from all sources but also computes gaps in care to help with value-based care delivery.”

Minimizing downtime: The cloud improves security
With a cloud-based system, organizations can maintain operations even during unexpected challenges. During a natural disaster, an on-premise data center could be compromised and data unavailable.

However, the eClinicalWorks Cloud uses availability zones — physically separate data center locations — to minimize local failures and downtime. It offers designated failover backup, real-time monitoring, and data encryption during transmission to a secure recovery services vault. With this infrastructure, practices have 24/7 access to secure patient data.

For one Pennsylvania practice, the eClinicalWorks Cloud has been a key to performance and cost savings.

“With more than a 186% increase in total patients since 2015, Hyndman was concerned about losing new and valuable patient information,” says Bill Kurtycz, CEO of Hyndman. “We deployed the eClinicalWorks Cloud in 2022 to improve our digital transformation and information security. By switching to the eClinicalWorks Cloud, we expect our five-year costs to be reduced by over 50%.”

Reducing burnout and delivering accurate patient care
Analysts predict that 47% of healthcare workers will leave their positions by 2025 due to burnout from pandemic care and staffing shortages2. But healthcare organizations that implement RPA, cloud and AI-driven technologies, such as eClinicalWorks Scribe, give their providers the freedom to focus on patient care and minimize provider and administrative burnout.

For Open Door Family Medical Centers, switching to eClinicalWorks Scribe has been essential for reducing costs and physician burnout.

“In addition to being cost-effective, affordable, accurate, and easy to use, eClinicalWorks Scribe allows us to finish our progress notes on time and lock them at the end of each day,” says Dr. Daren Wu, Chief Medical Officer.

Investing in Microsoft Azure
The healthcare cloud computing market is expected to reach $79.3 billion by 20273. eClinicalWorks is investing more than $100 million in cloud technology through Microsoft Azure to stay ahead of healthcare digital transformation and to ensure the best possible workplace for providers and care for patients. eClinicalWorks isn’t alone. According to Microsoft, 95% of Fortune 500 companies trust their businesses to Microsoft Azure4.

Learn more about cloud-based transformation for healthcare and the power of a multidimensional EHR at eclinicalworks.com.


1. “eClinicalWorks Announces $800 Million in Projected Revenue and Continued Investment in Cloud Services,” https://www.eclinicalworks.com/eclinicalworks-continues-to-see-rapid-growth-with-projected-800-million-in-revenue-and-continued-investment-in-cloud-services/

2. “New Survey Shows That Up to 47% of US Healthcare Workers Plan to Leave Their Positions by 2025,” Forbes, https://www.forbes.com/sites/jackkelly/2022/04/19/new-survey-shows-that-up-to-47-of-us-healthcare-workers-plan-to-leave-their-positions-by-2025/?sh=44c0ef90395b

3. “Healthcare Cloud Computing Size By Application,” Global Market Insights, https://www.gminsights.com/industry-analysis/healthcare-cloud-computing-market

4. “What Is Azure,” Microsoft, https://azure.microsoft.com/en-us/resources/cloud-computing-dictionary/what-is-azure/

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