530 top hospitals for staff responsiveness 

Becker's has compiled a list of the best hospitals for staff responsiveness in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.

CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The staff responsiveness star rating combines data from two HCAHPS survey questions and summarizes how quickly patients felt they received help after pressing the call button or asking for help to use the restroom or a bedpan.

The star rating is based on survey data collected from hospital patients from October 2021 through September 2022. The figures are from CMS' Provider Data Catalog and were released July 26. 

The hospitals that received five stars for staff responsiveness in every state:


Bartlett Regional Hospital (Juneau)

Peacehealth Ketchikan Medical Center 



Dale Medical Center (Ozark)

Elmore Community Hospital (Wetumpka)

Fayette Medical Center 

Jack Hughston Memorial Hospital (Phenix City)

Monroe County Hospital (Monroeville)

Prattville Baptist Hospital 

Russell Medical Center (Alexander City)

South Baldwin Regional Medical Center (Foley)

St. Vincent's Blount (Oneonta)

St. Vincent's Chilton (Clanton)



Arizona Orthopedic and Surgical Specialty Hospital (Chandler)

Arizona Spine and Joint Hospital (Mesa)

Mayo Clinic Hospital (Phoenix)

Mt. Graham Regional Medical Center (Safford)

O.A.S.I.S. Hospital (Phoenix)

VA Northern Arizona Healthcare System (Prescott)

Western Regional Medical Center (Goodyear)



Arkansas Heart Hospital (Little Rock)

Arkansas Surgical Hospital (North Little Rock)

Ashley County Medical Center (Crossett)

Chambers Memorial Hospital (Danville)

Crossridge Community Hospital (Wynne)

Fayetteville VA Medical Center 

Johnson Regional Medical Center (Clarksville)

Northwest Health Physicians Specialty Hospital (Fayetteville)



60th Medical Group-Travis Air Force Base (Fairfield)

Adventist Health Clearlake 

Adventist Health St. Helena (Saint Helena)

Adventist Health Tehachapi Valley

Banner Lassen Medical Center (Susanville)

Docs Surgical Hospital (Los Angeles)

Fresno Surgical Hospital 

Goleta Valley Cottage Hospital (Santa Barbara)

Hoag Orthopedic Institute (Irvine)

Mad River Community Hospital (Arcata)

Mammoth Hospital (Mammoth Lakes)

Mark Twain Medical Center (San Andreas)

Mercy Medical Center of Mt. Shasta 

Naval Medical Center San Diego

Sonoma Valley Hospital 

Sutter Lakeside Hospital (Lakeport)

Tahoe Forest Hospital (Truckee)



Animas Surgical Hospital (Durango)

Eastern Rio Blanco County Health Service District (Meeker)

Grand Junction VA Medical Center 

Heart of the Rockies Regional Medical Center (Salida)

Southwest Memorial Hospital (Cortez)

St. Anthony Summit Medical Center (Frisco)

Sterling Regional MedCenter 

UCHealth Yampa Valley Medical Center (Steamboat Springs)

VA Eastern Colorado Healthcare System (Aurora)

Vail Health Hospital



96th Medical Group (Eglin Air Force Base)

AdventHealth Wauchula 

Bartow Regional Medical Center 

Jackson Hospital (Marianna)

Naval Hospital Jacksonville (Jacksonville)



Coffee Regional Medical Center (Douglas)

Dodge County Hospital (Eastman)

Eisenhower Army Medical Center (Fort Gordon)

Emanuel Medical Center (Swainsboro)

Fannin Regional Hospital (Blue Ridge)

Optim Medical Center-Tattnall (Reidsville)

Ty Cobb Regional Medical Center (Lavonia)



Bonner General Hospital (Sandpoint)

Franklin County Medical Center (Preston)

Gritman Medical Center (Moscow)

Idaho Falls Community Hospital

Northwest Specialty Hospital (Post Falls)

St. Luke's Elmore Medical Center (Mountain Home)

St. Luke's Wood River Medical Center (Ketchum)



Crawford Memorial Hospital (Robinson)

Fairfield Memorial Hospital 

Gibson Community Hospital (Gibson City)

Hammond Henry Hospital (Geneseo)

HSHS St. Joseph's Hospital Breese

Jersey Community Hospital (Jerseyville)

Marion Va Medical Center 

Midwestern Region Medical Center (Zion)

Midwest Medical Center (Galena)

Salem Township Hospital 

St. Anthony's Memorial Hospital (Effingham)

St. Francis Hospital (Litchfield)

St. Margaret's Health-Peru 

Wabash General Hospital (Mount Carmel)



Adams Memorial Hospital (Decatur)

Ascension St. Vincent Dunn (Bedford)

Bluffton Regional Medical Center 

Decatur County Memorial Hospital (Greensburg)

Greene County General Hospital (Linton)

Hancock Regional Hospital (Greenfield)

Harrison County Hospital (Corydon)

Memorial Hospital (Logansport)

Northwest Health-Starke (Knox)

OrthoIndy Hospital (Indianapolis)

Orthopaedic Hospital at Parkview North (Fort Wayne)

Parkview Dekalb Hospital (Auburn)

Parkview LaGrange Hospital 

Parkview Wabash Hospital

Parkview Whitley Hospital (Columbia City)

Perry County Memorial Hospital (Tell City)

Pinnacle Hospital (Crown Point)

Schneck Medical Center (Seymour)

St. Vincent Heart Center (Carmel)

Woodlawn Hospital (Rochester)



Buena Vista Regional Medical Center (Storm Lake)

Burgess Health Center (Onawa)

Cass County Memorial Hospital (Atlantic)

Cherokee Regional Medical Center 

Crawford County Memorial Hospital (Denison)

Floyd County Medical Center (Charles City)

Greater Regional Medical Center (Creston)

Grinnell Regional Medical Center 

Iowa Specialty Hospital-Belmond 

Iowa Specialty Hospital-Clarion

Jefferson County Health Center (Fairfield)

Lakes Regional Healthcare (Spirit Lake)

MercyOne Clinton Medical Center 

Methodist Jennie Edmundson (Council Bluffs)

Montgomery County Memorial Hospital (Red Oak)

Orange City Area Health System 

Regional Medical Center (Manchester)

Sioux Center Health 

Van Diest Medical Center (Webster City)

Veterans Memorial Hospital (Waukon)

Waverly Health Center 

Winneshiek Medical Center (Decorah)



Colmery-O'neil Va Medical Center (Topeka)

Kansas City Orthopaedic

Kansas Heart Hospital (Wichita)

Kansas Surgery & Recovery Center (Wichita)

Labette Health (Parsons)

McPherson Hospital 

Miami County Medical Center (Paola)

Pratt Regional Medical Center 

Saint Luke's South Hospital (Overland Park)

Salina Surgical Hospital 



Meadowview Regional Medical Center (Maysville)

Saint Joseph Berea 

Spring View Hospital (Lebanon)



Avala (Covington)

Bayne-Jones Army Community Hospital (Fort Polk)

Byrd Regional Hospital (Leesville)

Christus Central Louisiana Surgical Hospital (Alexandria)

Claiborne Memorial Medical Center (Homer)

Cypress Pointe Surgical Hospital (Hammond)

Franklin Medical Center (Winnsboro)

Lafayette Surgical Specialty Hospital

Ochsner American Legion Hospital (Jennings)

Ochsner St. Anne General Hospital (Raceland)

Our Lady of the Angels Hospital (Bogalusa)

Our Lady of the Lake Surgical Hospital (Slidell)

Specialists Hospital Shreveport 

St. Bernard Parish Hospital (Chalmette)

The Spine Hospital of Louisiana (Baton Rouge)



Cary Medical Center (Caribou)

LincolnHealth (Damariscotta)

Millinocket Regional Hospital 

Northern Light Mayo Hospital (Dover Foxcroft)

Northern Maine Medical Center (Fort Kent)

Stephens Memorial Hospital (Norway)

Togus VA Medical Center (Augusta)

Waldo County General Hospital (Belfast)



Garrett Regional Medical Center (Oakland)



Fairview Hospital (Great Barrington)

Martha's Vineyard Hospital (Oak Bluffs)

Massachusetts Eye and Ear Infirmary (Boston)

New England Baptist Hospital (Boston)



Ascension River District Hospital (East China)

Bronson Lakeview Hospital (Paw Paw)

Charlevoix Area Hospital 

Forest Health Medical Center (Ypsilanti)

Hillsdale Hospital 

Holland Community Hospital

Iron Mountain VA Medical Center (Iron Mountain)

Karmanos Cancer Center (Detroit)

Munson Healthcare Cadillac Hospital 

Munson Healthcare Manistee Hospital 

Mymichigan Medical Center Alpena

MyMichigan Medical Center Clare (Clare)

Mymichigan Medical Center West Branch 

OSF St. Francis Hospital and Medical Group (Escanaba)

Saint Mary's Standish Community Hospital

Scheurer Hospital (Pigeon)

Sparrow Carson Hospital (Carson City)

Sparrow Clinton Hospital (Saint Johns)

Sparrow Eaton Hospital (Charlotte)

Sparrow Ionia Hospital 

Tawas St. Joseph Hospital (Tawas City)

UP Health System-Portage (Hancock)

VA Ann Arbor Healthcare System 



Allina Health Faribault Medical Center 

Cambridge Medical Center 

Carris Health-Redwood (Redwood Falls)

CentraCare Health-Monticello 

CentraCare Health System-Melrose Hospital 

CentraCare Health System-Sauk Centre 

Community Memorial Hospital (Cloquet)

Essentia Health Duluth

Essentia Health St. Mary's-Detroit Lakes

Essentia Health St. Mary's Medical Center (Duluth)

Glacial Ridge Hospital (Glenwood)

Glencoe Regional Health Services 

Grand Itasca Clinic and Hospital (Grand Rapids)

Hutchinson Health

Lake Region Healthcare Corporation (Fergus Falls)

Lakeview Memorial Hospital (Stillwater)

Mayo Clinic Health System in Red Wing 

Mayo Clinic Health System-Mankato 

Mayo Clinic Health System-New Prague 

Mayo Clinic Hospital Rochester 

Meeker Memorial Hospital (Litchfield)

New Ulm Medical Center )

Northfield Hospital 

Olivia Hospital & Clinic 

Olmsted Medical Center (Rochester)

Owatonna Hospital)

Perham Health 

Ridgeview Medical Center (Waconia)

River's Edge Hospital & Clinic (St. Peter)

Riverview Hospital (Crookston)

Riverwood Healthcare Center (Aitkin)

Sanford Thief River Falls Medical Center 

St. Gabriel's Hospital (Little Falls)

St. Joseph's Area Health Services (Park Rapids)

Stevens Community Medical Center (Morris)

Tri County Hospital (Wadena)

United Hospital District (Blue Earth)

Welia Health (Mora)



81st Medical Group-Keesler Air Force Base (Biloxi)

Baptist Memorial Hospital Union County (New Albany)

George Regional Health System (Lucedale)

VA Gulf Coast Healthcare System (Biloxi)



Barnes-Jewish West County Hospital (Creve Coeur)

Cass Regional Medical Center (Harrisonville)

Columbia VA Medical Center 

Community Hospital Association (Fairfax)

Cox Barton County Hospital (Lamar)

Cox Monett Hospital 

Freeman Neosho Hospital 

General Leonard Wood Army Community Hospital (Fort Leonard Wood)

Hedrick Medical Center (Chillicothe)

Lafayette Regional Health Center (Lexington)

Mercy Hospital-Aurora 

Mercy Hospital Lincoln (Troy)

Missouri Baptist Sullivan Hospital 

Moberly Regional Medical Center 

Salem Memorial District Hospital (Salem)

Ste. Genevieve County Memorial Hospital (Sainte Genevieve)



Barrett Hospital & Healthcare (Dillon)

Bitterroot Health-Daly Hospital (Hamilton)

Central Montana Medical Center (Lewistown)

Clark Fork Valley Hospital (Plains)

Community Hospital of Anaconda 

Great Falls Clinic Hospital 

Holy Rosary Healthcare (Miles City)

Logan Health-Whitefish 

Northern Montana Hospital (Havre)

Sidney Health Center 

St. James Healthcare (Butte)

VA Montana Healthcare System (Fort Harrison)



Avera St. Anthony's Hospital (O' Neill)

Boone County Health Center (Albion)

Brodstone Memorial Hospital (Superior)

Chadron Community Hospital Corp 

CHI Health Midlands (Papillion)

CHI Health Nebraska Heart (Lincoln)

Community Hospital (McCook)

Community Medical Center (Falls City)

Midwest Surgical Hospital (Omaha)

Nebraska Orthopaedic Hospital (Omaha)

Omaha VA Medical Center

Phelps Memorial Health Center (Holdrege)

Sidney Regional Medical Center

St. Francis Memorial Hospital (West Point)

Thayer County Health Services (Hebron)

York General Hospital


New Hampshire 

Alice Peck Day Memorial Hospital (Lebanon)

Cottage Hospital (Woodsville)

Huggins Hospital (Wolfeboro)

New London Hospital 

Speare Memorial Hospital (Plymouth)


New Mexico 

Artesia General Hospital 

Gila Regional Medical Center (Silver City)

Holy Cross Medical Center (Taos)

Lincoln County Medical Center (Ruidoso)

Los Alamos Medical Center 

Three Crosses Regional Hospital (Las Cruces)


New York

Adirondack Medical Center-Saranac Lake 

Hospital For Special Surgery (New York City)

Keller Army Community Hospital (West Point)

St. Anthony Community Hospital (Warwick)


North Carolina 

Angel Medical Center (Franklin)

Ashe Memorial Hospital (Jefferson)

Asheville-Oteen Va Medical Center 

Cape Fear Valley Hoke Hospital (Raeford)

Chatham Hospital (Siler City)

Davie Medical Center (Bermuda Run)

Fayetteville Va Medical Center 

Firsthealth Moore Regional Hospital (Pinehurst)

Dosher Memorial Hospital (Southport)

Novant Health Medical Park Hospital (Winston-Salem)

The Outer Banks Hospital (Nags Head)

Vidant Chowan Hospital (Edenton)


North Dakota 

CHI St. Alexius Health Devils Lake 

CHI St. Alexius Health Dickinson 

Fargo VA Medical Center 



88th Medical Group (Wright-Patterson Air Force Base)

Community Hospitals and Wellness Centers (Bryan)

Henry County Hospital (Napoleon)

Institute for Orthopaedic Surgery (Lima)

Madison Health (London)

Magruder Hospital (Port Clinton)

Mary Rutan Hospital (Bellefontaine)

Memorial Hospital (Fremont)

Mercy Allen Hospital (Oberlin)

Mercy Health-Defiance Hospital 

Ohiohealth Shelby Hospital

Promedica Defiance Regional Hospital 

Selby General Hospital (Marietta)

Surgical Hospital at Southwoods (Youngstown)

UHHS Memorial Hospital of Geneva 

University Hospitals Samaritan Medical Center (Ashland)

Van Wert County Hospital 

Wyandot Memorial Hospital (Upper Sandusky)



AllianceHealth Woodward 

Bailey Medical Center (Owasso)

Cherokee Nation W. W. Hastings Hospital (Tahlequah)

Chickasaw Nation Medical Center (Ada)

Choctaw Nation Health Services Authority (Talihina)

Claremore Indian Hospital 

Community Hospital (Oklahoma City)

Integris Miami Hospital 

McBride Orthopedic Hospital (Oklahoma City)

Muskogee VA Medical Center 

Oklahoma Center for Orthopaedic & Multi-Specialty Surgery (Oklahoma City)

Oklahoma Heart Hospital (Oklahoma City)

Oklahoma Heart Hospital South (Oklahoma City)

Oklahoma Spine Hospital (Oklahoma City)

Oklahoma Surgical Hospital (Tulsa)

OneCore Health (Oklahoma City)

Saint Francis Hospital Vinita 

Sequoyah County-City of Sallisaw Hospital Authority 

Stillwater Medical Center 

Summit Medical Center (Edmond)

Tulsa Spine & Specialty Hospital 



Adventist Health Tillamook 

Columbia Memorial Hospital (Astoria)

Good Samaritan Regional Medical Center (Corvallis)

Good Shepherd Medical Center (Hermiston)

Grande Ronde Hospital (La Grande)

Peace Harbor Medical Center (Florence)

Saint Alphonsus Medical Center-Ontario

Samaritan Albany General Hospital

Samaritan Lebanon Community Hospital 

Samaritan North Lincoln Hospital (Lincoln City)

Samaritan Pacific Community Hospital (Newport)

St. Alphonsus Medical Center-Baker City

St. Anthony Hospital (Pendleton)



Advanced Surgical Hospital (Washington)

Ahn Emerus Westmoreland (Greensburg)

Conemaugh Nason Medical Center (Roaring Spring)

Edgewood Surgical Hospital (Transfer)

Evangelical Community Hospital (Lewisburg)

Geisinger Jersey Shore Hospital 

James E. Van Zandt VA Medical Center (Altoona) 

Lebanon VA Medical Center 

OSS Orthopaedic Hospital (York)

Penn Highlands Elk (Saint Marys)

Penn Highlands Huntingdon 

Physicians Care Surgical Hospital (Royersford)

Rothman Orthopaedic Specialty Hospital (Bensalem)

Surgical Institute Of Reading (Wyomissing)

UPMC Cole (Coudersport)

UPMC Lock Haven

Wilkes Barre VA Medical Center


South Carolina 

Charleston VA Medical Center 

Newberry County Memorial Hospital 


South Dakota 

Avera Heart Hospital of South Dakota (Sioux Falls)

Black Hills Surgical Hospital (Rapid City)

Brookings Health System 

Dunes Surgical Hospital (Dakota Dunes)

Monument Health Spearfish Hospital 

Sioux Falls Specialty Hospital 

Sioux Falls Va Medical Center 

VA Black Hills Healthcare System-Fort Meade 



Baptist Memorial Hospital-Carroll County (Huntingdon)

Baptist Memorial Hospital Tipton (Covington)

Claiborne Medical Center (Tazewell)

Dekalb Community Hospital (Smithville)

Lincoln Medical Center (Fayetteville)

Macon Community Hospital (Lafayette)

Mountain Home VA Medical Center 

Riverview Regional Medical Center (Carthage)

Saint Thomas Hospital for Spinal Surgery (Nashville)

Unity Medical Center (Manchester)

Wayne Medical Center (Waynesboro)



Ascension Seton Edgar B. Davis (Luling)

Ascension Seton Southwest (Austin)

Baptist Neighborhood Hospital (San Antonio)

Baylor Scott & White Heart & Vascular Hospital-Dallas

Baylor Scott & White Medical Center Pflugerville 

Baylor Scott & White Texas Spine & Joint Hospital (Tyler)

Baylor Scott & White The Heart Hospital-Plano 

Baylor Scott & White Medical Center-Uptown (Dallas)

Baylor Scott & White Orthopedic and Spine Hospital (Arlington)

Baylor Scott & White Surgical Hospital at Sherman 

Baylor Scott & White Surgical Hospital Fort Worth 

Baylor Surgical Hospital at Las Colinas (Irving)

Christus Mother Frances Hospital Sulphur Springs 

Connally Memorial Medical Center (Floresville)

Coryell Memorial Hospital (Gatesville)

Foundation Surgical Hospital of San Antonio

Harlingen Medical Center

Hill Country Memorial Hospital (Fredericksburg)

Hill Regional Hospital (Hillsboro)

Houston Methodist Clear Lake Hospital (Nassau Bay)

Houston Physicians' Hospital (Webster)

Legent Orthopedic + Spine Hospital (San Antonio)

Memorial Hermann Surgical Hospital Kingwood 

Methodist Hospital for Surgery (Addison)

Methodist Midlothian Medical Center 

North Texas Medical Center (Gainesville)

The Physicians Centre (Bryan)

Quail Creek Surgical Hospital (Amarillo)

Rolling Plains Memorial Hospital (Sweetwater)

South Texas Spine and Surgical Hospital (San Antonio)

South Texas Surgical Hospital (Corpus Christi)

Texas Health Center for Diagnostics & Surgery (Plano)

Texas Health Heart & Vascular Hospital Arlington 

Texas Health Presbyterian Hospital Kaufman

Texas Institute for Surgery at Presbyterian Hospital (Dallas)

Texas Orthopedic Hospital (Houston)

The Heart Hospital Baylor Denton 

The University Of Texas Health Science Center at Tyler 

Tops Surgical Specialty Hospital (Houston)

USMD Hospital Arlington 

Uvalde Memorial Hospital 

VA Amarillo Healthcare System

Wilbarger General Hospital (Vernon)

Wise Health System (Fort Worth)



Ashley Regional Medical Center (Vernal)

Brigham City Community Hospital 

Central Valley Medical Center (Nephi)

Gunnison Valley Hospital 

Heber Valley Hospital (Heber City)

Mountain View Hospital (Payson)

Park City Hospital

The Orthopedic Specialty Hospital (Murray)

George E. Wahlen Department of Veterans Affairs Medical Center (Salt Lake City)



Copley Hospital (Morrisville)

Mt. Ascutney Hospital (Windsor)

Northeastern Vermont Regional Hospital (Saint Johnsbury)

Southwestern Vermont Medical Center (Bennington)

White River Junction VA Medical Center 



Buchanan General Hospital (Grundy)

Fort Belvoir Community Hospital 

Lewisgale Hospital Alleghany (Low Moor)

Lonesome Pine Hospital (Big Stone Gap)

Page Memorial Hospital (Luray)

Riverside Shore Memorial Hospital (Onancock)

Sentara Halifax Regional Hospital (South Boston)



Island Hospital (Anacortes)

Jefferson Healthcare (Port Townsend)

Kittitas Valley Community Hospital (Ellensburg)

Providence Mount Carmel Hospital (Colville)

Pullman Regional Hospital 

Spokane VA Medical Center 

Tri-State Memorial Hospital (Clarkston)

Whidbeyhealth Medical Center (Coupeville)


West Virginia

Beckley VA Medical Center

Clarksburg VA Medical Center 

Grant Memorial Hospital (Petersburg)

Huntington VA Medical Center 

Jackson General Hospital (Ripley)

Plateau Medical Center (Oak Hill)

St. Joseph's Hospital of Buckhannon

Welch Community Hospital 



Amery Hospital & Clinic (Amery)

Aspirus Medford Hospital & Clinics (Medford)

Aurora Baycare Medical Center (Green Bay)

Berlin Memorial Hospital 

Black River Memorial Hospital (Black River Falls)

Columbus Community Hospital 

Crossing Rivers Health Medical Center (Prairie Du Chien)

Door County Medical Center (Sturgeon Bay)

Gundersen Lutheran Medical Center (La Crosse)

Hayward Area Memorial Hospital 

Howard Young Medical Center (Woodruff)

Hudson Hospital 

Ladd Memorial Hospital (Osceola)

Madison VA Medical Center 

Marshfield Medical Center-Beaver Dam 

Mayo Clinic Health System-Northland (Barron)

Midwest Orthopedic Specialty Hospital (Franklin)

Mile Bluff Medical Center (Mauston)

Oakleaf Surgical Hospital (Altoona)

Orthopaedic Hospital of Wisconsin (Glendale)

Richland Hospital (Richland Center)

River Falls Area Hospital 

Sauk Prairie Hospital (Prairie Du Sac)

Southwest Health Center (Platteville)

SSM Health St. Clare Hospital-Baraboo 

St. Croix Regional Medical Center (Saint Croix Falls)

Stoughton Hospital Association 

Upland Hills Health (Dodgeville)

Vernon Memorial Hospital (Viroqua)

Waupun Memorial Hospital 

Westfields Hospital and Clinic (New Richmond)



Campbell County Health (Gillette)

Cheyenne VA Medical Center 

Johnson County Healthcare Center (Buffalo)

Memorial Hospital Of Converse County (Douglas)

Powell Valley Hospital 

Sheridan Memorial Hospital

St. Johns Medical Center (Jackson)

Star Valley Medical Center (Afton)

Summit Medical Center (Casper)


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