Becker's has compiled a list of the best hospitals for staff responsiveness in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The staff responsiveness star rating combines data from two HCAHPS survey questions and summarizes how quickly patients felt they received help after pressing the call button or asking for help to use the restroom or a bedpan.
The star rating is based on survey data collected from hospital patients from October 2021 through September 2022. The figures are from CMS' Provider Data Catalog and were released July 26.
The hospitals that received five stars for staff responsiveness in every state:
Alabama
Bartlett Regional Hospital (Juneau)
Peacehealth Ketchikan Medical Center
Alaska
Dale Medical Center (Ozark)
Elmore Community Hospital (Wetumpka)
Fayette Medical Center
Jack Hughston Memorial Hospital (Phenix City)
Monroe County Hospital (Monroeville)
Prattville Baptist Hospital
Russell Medical Center (Alexander City)
South Baldwin Regional Medical Center (Foley)
St. Vincent's Blount (Oneonta)
St. Vincent's Chilton (Clanton)
Arizona
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Arizona Spine and Joint Hospital (Mesa)
Mayo Clinic Hospital (Phoenix)
Mt. Graham Regional Medical Center (Safford)
O.A.S.I.S. Hospital (Phoenix)
VA Northern Arizona Healthcare System (Prescott)
Western Regional Medical Center (Goodyear)
Arkansas
Arkansas Heart Hospital (Little Rock)
Arkansas Surgical Hospital (North Little Rock)
Ashley County Medical Center (Crossett)
Chambers Memorial Hospital (Danville)
Crossridge Community Hospital (Wynne)
Fayetteville VA Medical Center
Johnson Regional Medical Center (Clarksville)
Northwest Health Physicians Specialty Hospital (Fayetteville)
California
60th Medical Group-Travis Air Force Base (Fairfield)
Adventist Health Clearlake
Adventist Health St. Helena (Saint Helena)
Adventist Health Tehachapi Valley
Banner Lassen Medical Center (Susanville)
Docs Surgical Hospital (Los Angeles)
Fresno Surgical Hospital
Goleta Valley Cottage Hospital (Santa Barbara)
Hoag Orthopedic Institute (Irvine)
Mad River Community Hospital (Arcata)
Mammoth Hospital (Mammoth Lakes)
Mark Twain Medical Center (San Andreas)
Mercy Medical Center of Mt. Shasta
Naval Medical Center San Diego
Sonoma Valley Hospital
Sutter Lakeside Hospital (Lakeport)
Tahoe Forest Hospital (Truckee)
Colorado
Animas Surgical Hospital (Durango)
Eastern Rio Blanco County Health Service District (Meeker)
Grand Junction VA Medical Center
Heart of the Rockies Regional Medical Center (Salida)
Southwest Memorial Hospital (Cortez)
St. Anthony Summit Medical Center (Frisco)
Sterling Regional MedCenter
UCHealth Yampa Valley Medical Center (Steamboat Springs)
VA Eastern Colorado Healthcare System (Aurora)
Vail Health Hospital
Florida
96th Medical Group (Eglin Air Force Base)
AdventHealth Wauchula
Bartow Regional Medical Center
Jackson Hospital (Marianna)
Naval Hospital Jacksonville (Jacksonville)
Georgia
Coffee Regional Medical Center (Douglas)
Dodge County Hospital (Eastman)
Eisenhower Army Medical Center (Fort Gordon)
Emanuel Medical Center (Swainsboro)
Fannin Regional Hospital (Blue Ridge)
Optim Medical Center-Tattnall (Reidsville)
Ty Cobb Regional Medical Center (Lavonia)
Idaho
Bonner General Hospital (Sandpoint)
Franklin County Medical Center (Preston)
Gritman Medical Center (Moscow)
Idaho Falls Community Hospital
Northwest Specialty Hospital (Post Falls)
St. Luke's Elmore Medical Center (Mountain Home)
St. Luke's Wood River Medical Center (Ketchum)
Illinois
Crawford Memorial Hospital (Robinson)
Fairfield Memorial Hospital
Gibson Community Hospital (Gibson City)
Hammond Henry Hospital (Geneseo)
HSHS St. Joseph's Hospital Breese
Jersey Community Hospital (Jerseyville)
Marion Va Medical Center
Midwestern Region Medical Center (Zion)
Midwest Medical Center (Galena)
Salem Township Hospital
St. Anthony's Memorial Hospital (Effingham)
St. Francis Hospital (Litchfield)
St. Margaret's Health-Peru
Wabash General Hospital (Mount Carmel)
Indiana
Adams Memorial Hospital (Decatur)
Ascension St. Vincent Dunn (Bedford)
Bluffton Regional Medical Center
Decatur County Memorial Hospital (Greensburg)
Greene County General Hospital (Linton)
Hancock Regional Hospital (Greenfield)
Harrison County Hospital (Corydon)
Memorial Hospital (Logansport)
Northwest Health-Starke (Knox)
OrthoIndy Hospital (Indianapolis)
Orthopaedic Hospital at Parkview North (Fort Wayne)
Parkview Dekalb Hospital (Auburn)
Parkview LaGrange Hospital
Parkview Wabash Hospital
Parkview Whitley Hospital (Columbia City)
Perry County Memorial Hospital (Tell City)
Pinnacle Hospital (Crown Point)
Schneck Medical Center (Seymour)
St. Vincent Heart Center (Carmel)
Woodlawn Hospital (Rochester)
Iowa
Buena Vista Regional Medical Center (Storm Lake)
Burgess Health Center (Onawa)
Cass County Memorial Hospital (Atlantic)
Cherokee Regional Medical Center
Crawford County Memorial Hospital (Denison)
Floyd County Medical Center (Charles City)
Greater Regional Medical Center (Creston)
Grinnell Regional Medical Center
Iowa Specialty Hospital-Belmond
Iowa Specialty Hospital-Clarion
Jefferson County Health Center (Fairfield)
Lakes Regional Healthcare (Spirit Lake)
MercyOne Clinton Medical Center
Methodist Jennie Edmundson (Council Bluffs)
Montgomery County Memorial Hospital (Red Oak)
Orange City Area Health System
Regional Medical Center (Manchester)
Sioux Center Health
Van Diest Medical Center (Webster City)
Veterans Memorial Hospital (Waukon)
Waverly Health Center
Winneshiek Medical Center (Decorah)
Kansas
Colmery-O'neil Va Medical Center (Topeka)
Kansas City Orthopaedic
Kansas Heart Hospital (Wichita)
Kansas Surgery & Recovery Center (Wichita)
Labette Health (Parsons)
McPherson Hospital
Miami County Medical Center (Paola)
Pratt Regional Medical Center
Saint Luke's South Hospital (Overland Park)
Salina Surgical Hospital
Kentucky
Meadowview Regional Medical Center (Maysville)
Saint Joseph Berea
Spring View Hospital (Lebanon)
Louisiana
Avala (Covington)
Bayne-Jones Army Community Hospital (Fort Polk)
Byrd Regional Hospital (Leesville)
Christus Central Louisiana Surgical Hospital (Alexandria)
Claiborne Memorial Medical Center (Homer)
Cypress Pointe Surgical Hospital (Hammond)
Franklin Medical Center (Winnsboro)
Lafayette Surgical Specialty Hospital
Ochsner American Legion Hospital (Jennings)
Ochsner St. Anne General Hospital (Raceland)
Our Lady of the Angels Hospital (Bogalusa)
Our Lady of the Lake Surgical Hospital (Slidell)
Specialists Hospital Shreveport
St. Bernard Parish Hospital (Chalmette)
The Spine Hospital of Louisiana (Baton Rouge)
Maine
Cary Medical Center (Caribou)
LincolnHealth (Damariscotta)
Millinocket Regional Hospital
Northern Light Mayo Hospital (Dover Foxcroft)
Northern Maine Medical Center (Fort Kent)
Stephens Memorial Hospital (Norway)
Togus VA Medical Center (Augusta)
Waldo County General Hospital (Belfast)
Maryland
Garrett Regional Medical Center (Oakland)
Massachusetts
Fairview Hospital (Great Barrington)
Martha's Vineyard Hospital (Oak Bluffs)
Massachusetts Eye and Ear Infirmary (Boston)
New England Baptist Hospital (Boston)
Michigan
Ascension River District Hospital (East China)
Bronson Lakeview Hospital (Paw Paw)
Charlevoix Area Hospital
Forest Health Medical Center (Ypsilanti)
Hillsdale Hospital
Holland Community Hospital
Iron Mountain VA Medical Center (Iron Mountain)
Karmanos Cancer Center (Detroit)
Munson Healthcare Cadillac Hospital
Munson Healthcare Manistee Hospital
Mymichigan Medical Center Alpena
MyMichigan Medical Center Clare (Clare)
Mymichigan Medical Center West Branch
OSF St. Francis Hospital and Medical Group (Escanaba)
Saint Mary's Standish Community Hospital
Scheurer Hospital (Pigeon)
Sparrow Carson Hospital (Carson City)
Sparrow Clinton Hospital (Saint Johns)
Sparrow Eaton Hospital (Charlotte)
Sparrow Ionia Hospital
Tawas St. Joseph Hospital (Tawas City)
UP Health System-Portage (Hancock)
VA Ann Arbor Healthcare System
Minnesota
Allina Health Faribault Medical Center
Cambridge Medical Center
Carris Health-Redwood (Redwood Falls)
CentraCare Health-Monticello
CentraCare Health System-Melrose Hospital
CentraCare Health System-Sauk Centre
Community Memorial Hospital (Cloquet)
Essentia Health Duluth
Essentia Health St. Mary's-Detroit Lakes
Essentia Health St. Mary's Medical Center (Duluth)
Glacial Ridge Hospital (Glenwood)
Glencoe Regional Health Services
Grand Itasca Clinic and Hospital (Grand Rapids)
Hutchinson Health
Lake Region Healthcare Corporation (Fergus Falls)
Lakeview Memorial Hospital (Stillwater)
Mayo Clinic Health System in Red Wing
Mayo Clinic Health System-Mankato
Mayo Clinic Health System-New Prague
Mayo Clinic Hospital Rochester
Meeker Memorial Hospital (Litchfield)
New Ulm Medical Center )
Northfield Hospital
Olivia Hospital & Clinic
Olmsted Medical Center (Rochester)
Owatonna Hospital)
Perham Health
Ridgeview Medical Center (Waconia)
River's Edge Hospital & Clinic (St. Peter)
Riverview Hospital (Crookston)
Riverwood Healthcare Center (Aitkin)
Sanford Thief River Falls Medical Center
St. Gabriel's Hospital (Little Falls)
St. Joseph's Area Health Services (Park Rapids)
Stevens Community Medical Center (Morris)
Tri County Hospital (Wadena)
United Hospital District (Blue Earth)
Welia Health (Mora)
Mississippi
81st Medical Group-Keesler Air Force Base (Biloxi)
Baptist Memorial Hospital Union County (New Albany)
George Regional Health System (Lucedale)
VA Gulf Coast Healthcare System (Biloxi)
Missouri
Barnes-Jewish West County Hospital (Creve Coeur)
Cass Regional Medical Center (Harrisonville)
Columbia VA Medical Center
Community Hospital Association (Fairfax)
Cox Barton County Hospital (Lamar)
Cox Monett Hospital
Freeman Neosho Hospital
General Leonard Wood Army Community Hospital (Fort Leonard Wood)
Hedrick Medical Center (Chillicothe)
Lafayette Regional Health Center (Lexington)
Mercy Hospital-Aurora
Mercy Hospital Lincoln (Troy)
Missouri Baptist Sullivan Hospital
Moberly Regional Medical Center
Salem Memorial District Hospital (Salem)
Ste. Genevieve County Memorial Hospital (Sainte Genevieve)
Montana
Barrett Hospital & Healthcare (Dillon)
Bitterroot Health-Daly Hospital (Hamilton)
Central Montana Medical Center (Lewistown)
Clark Fork Valley Hospital (Plains)
Community Hospital of Anaconda
Great Falls Clinic Hospital
Holy Rosary Healthcare (Miles City)
Logan Health-Whitefish
Northern Montana Hospital (Havre)
Sidney Health Center
St. James Healthcare (Butte)
VA Montana Healthcare System (Fort Harrison)
Nebraska
Avera St. Anthony's Hospital (O' Neill)
Boone County Health Center (Albion)
Brodstone Memorial Hospital (Superior)
Chadron Community Hospital Corp
CHI Health Midlands (Papillion)
CHI Health Nebraska Heart (Lincoln)
Community Hospital (McCook)
Community Medical Center (Falls City)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
Omaha VA Medical Center
Phelps Memorial Health Center (Holdrege)
Sidney Regional Medical Center
St. Francis Memorial Hospital (West Point)
Thayer County Health Services (Hebron)
York General Hospital
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Cottage Hospital (Woodsville)
Huggins Hospital (Wolfeboro)
New London Hospital
Speare Memorial Hospital (Plymouth)
New Mexico
Artesia General Hospital
Gila Regional Medical Center (Silver City)
Holy Cross Medical Center (Taos)
Lincoln County Medical Center (Ruidoso)
Los Alamos Medical Center
Three Crosses Regional Hospital (Las Cruces)
New York
Adirondack Medical Center-Saranac Lake
Hospital For Special Surgery (New York City)
Keller Army Community Hospital (West Point)
St. Anthony Community Hospital (Warwick)
North Carolina
Angel Medical Center (Franklin)
Ashe Memorial Hospital (Jefferson)
Asheville-Oteen Va Medical Center
Cape Fear Valley Hoke Hospital (Raeford)
Chatham Hospital (Siler City)
Davie Medical Center (Bermuda Run)
Fayetteville Va Medical Center
Firsthealth Moore Regional Hospital (Pinehurst)
Dosher Memorial Hospital (Southport)
Novant Health Medical Park Hospital (Winston-Salem)
The Outer Banks Hospital (Nags Head)
Vidant Chowan Hospital (Edenton)
North Dakota
CHI St. Alexius Health Devils Lake
CHI St. Alexius Health Dickinson
Fargo VA Medical Center
Ohio
88th Medical Group (Wright-Patterson Air Force Base)
Community Hospitals and Wellness Centers (Bryan)
Henry County Hospital (Napoleon)
Institute for Orthopaedic Surgery (Lima)
Madison Health (London)
Magruder Hospital (Port Clinton)
Mary Rutan Hospital (Bellefontaine)
Memorial Hospital (Fremont)
Mercy Allen Hospital (Oberlin)
Mercy Health-Defiance Hospital
Ohiohealth Shelby Hospital
Promedica Defiance Regional Hospital
Selby General Hospital (Marietta)
Surgical Hospital at Southwoods (Youngstown)
UHHS Memorial Hospital of Geneva
University Hospitals Samaritan Medical Center (Ashland)
Van Wert County Hospital
Wyandot Memorial Hospital (Upper Sandusky)
Oklahoma
AllianceHealth Woodward
Bailey Medical Center (Owasso)
Cherokee Nation W. W. Hastings Hospital (Tahlequah)
Chickasaw Nation Medical Center (Ada)
Choctaw Nation Health Services Authority (Talihina)
Claremore Indian Hospital
Community Hospital (Oklahoma City)
Integris Miami Hospital
McBride Orthopedic Hospital (Oklahoma City)
Muskogee VA Medical Center
Oklahoma Center for Orthopaedic & Multi-Specialty Surgery (Oklahoma City)
Oklahoma Heart Hospital (Oklahoma City)
Oklahoma Heart Hospital South (Oklahoma City)
Oklahoma Spine Hospital (Oklahoma City)
Oklahoma Surgical Hospital (Tulsa)
OneCore Health (Oklahoma City)
Saint Francis Hospital Vinita
Sequoyah County-City of Sallisaw Hospital Authority
Stillwater Medical Center
Summit Medical Center (Edmond)
Tulsa Spine & Specialty Hospital
Oregon
Adventist Health Tillamook
Columbia Memorial Hospital (Astoria)
Good Samaritan Regional Medical Center (Corvallis)
Good Shepherd Medical Center (Hermiston)
Grande Ronde Hospital (La Grande)
Peace Harbor Medical Center (Florence)
Saint Alphonsus Medical Center-Ontario
Samaritan Albany General Hospital
Samaritan Lebanon Community Hospital
Samaritan North Lincoln Hospital (Lincoln City)
Samaritan Pacific Community Hospital (Newport)
St. Alphonsus Medical Center-Baker City
St. Anthony Hospital (Pendleton)
Pennsylvania
Advanced Surgical Hospital (Washington)
Ahn Emerus Westmoreland (Greensburg)
Conemaugh Nason Medical Center (Roaring Spring)
Edgewood Surgical Hospital (Transfer)
Evangelical Community Hospital (Lewisburg)
Geisinger Jersey Shore Hospital
James E. Van Zandt VA Medical Center (Altoona)
Lebanon VA Medical Center
OSS Orthopaedic Hospital (York)
Penn Highlands Elk (Saint Marys)
Penn Highlands Huntingdon
Physicians Care Surgical Hospital (Royersford)
Rothman Orthopaedic Specialty Hospital (Bensalem)
Surgical Institute Of Reading (Wyomissing)
UPMC Cole (Coudersport)
UPMC Lock Haven
Wilkes Barre VA Medical Center
South Carolina
Charleston VA Medical Center
Newberry County Memorial Hospital
South Dakota
Avera Heart Hospital of South Dakota (Sioux Falls)
Black Hills Surgical Hospital (Rapid City)
Brookings Health System
Dunes Surgical Hospital (Dakota Dunes)
Monument Health Spearfish Hospital
Sioux Falls Specialty Hospital
Sioux Falls Va Medical Center
VA Black Hills Healthcare System-Fort Meade
Tennessee
Baptist Memorial Hospital-Carroll County (Huntingdon)
Baptist Memorial Hospital Tipton (Covington)
Claiborne Medical Center (Tazewell)
Dekalb Community Hospital (Smithville)
Lincoln Medical Center (Fayetteville)
Macon Community Hospital (Lafayette)
Mountain Home VA Medical Center
Riverview Regional Medical Center (Carthage)
Saint Thomas Hospital for Spinal Surgery (Nashville)
Unity Medical Center (Manchester)
Wayne Medical Center (Waynesboro)
Texas
Ascension Seton Edgar B. Davis (Luling)
Ascension Seton Southwest (Austin)
Baptist Neighborhood Hospital (San Antonio)
Baylor Scott & White Heart & Vascular Hospital-Dallas
Baylor Scott & White Medical Center Pflugerville
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Baylor Scott & White The Heart Hospital-Plano
Baylor Scott & White Medical Center-Uptown (Dallas)
Baylor Scott & White Orthopedic and Spine Hospital (Arlington)
Baylor Scott & White Surgical Hospital at Sherman
Baylor Scott & White Surgical Hospital Fort Worth
Baylor Surgical Hospital at Las Colinas (Irving)
Christus Mother Frances Hospital Sulphur Springs
Connally Memorial Medical Center (Floresville)
Coryell Memorial Hospital (Gatesville)
Foundation Surgical Hospital of San Antonio
Harlingen Medical Center
Hill Country Memorial Hospital (Fredericksburg)
Hill Regional Hospital (Hillsboro)
Houston Methodist Clear Lake Hospital (Nassau Bay)
Houston Physicians' Hospital (Webster)
Legent Orthopedic + Spine Hospital (San Antonio)
Memorial Hermann Surgical Hospital Kingwood
Methodist Hospital for Surgery (Addison)
Methodist Midlothian Medical Center
North Texas Medical Center (Gainesville)
The Physicians Centre (Bryan)
Quail Creek Surgical Hospital (Amarillo)
Rolling Plains Memorial Hospital (Sweetwater)
South Texas Spine and Surgical Hospital (San Antonio)
South Texas Surgical Hospital (Corpus Christi)
Texas Health Center for Diagnostics & Surgery (Plano)
Texas Health Heart & Vascular Hospital Arlington
Texas Health Presbyterian Hospital Kaufman
Texas Institute for Surgery at Presbyterian Hospital (Dallas)
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
The University Of Texas Health Science Center at Tyler
Tops Surgical Specialty Hospital (Houston)
USMD Hospital Arlington
Uvalde Memorial Hospital
VA Amarillo Healthcare System
Wilbarger General Hospital (Vernon)
Wise Health System (Fort Worth)
Utah
Ashley Regional Medical Center (Vernal)
Brigham City Community Hospital
Central Valley Medical Center (Nephi)
Gunnison Valley Hospital
Heber Valley Hospital (Heber City)
Mountain View Hospital (Payson)
Park City Hospital
The Orthopedic Specialty Hospital (Murray)
George E. Wahlen Department of Veterans Affairs Medical Center (Salt Lake City)
Vermont
Copley Hospital (Morrisville)
Mt. Ascutney Hospital (Windsor)
Northeastern Vermont Regional Hospital (Saint Johnsbury)
Southwestern Vermont Medical Center (Bennington)
White River Junction VA Medical Center
Virginia
Buchanan General Hospital (Grundy)
Fort Belvoir Community Hospital
Lewisgale Hospital Alleghany (Low Moor)
Lonesome Pine Hospital (Big Stone Gap)
Page Memorial Hospital (Luray)
Riverside Shore Memorial Hospital (Onancock)
Sentara Halifax Regional Hospital (South Boston)
Washington
Island Hospital (Anacortes)
Jefferson Healthcare (Port Townsend)
Kittitas Valley Community Hospital (Ellensburg)
Providence Mount Carmel Hospital (Colville)
Pullman Regional Hospital
Spokane VA Medical Center
Tri-State Memorial Hospital (Clarkston)
Whidbeyhealth Medical Center (Coupeville)
West Virginia
Beckley VA Medical Center
Clarksburg VA Medical Center
Grant Memorial Hospital (Petersburg)
Huntington VA Medical Center
Jackson General Hospital (Ripley)
Plateau Medical Center (Oak Hill)
St. Joseph's Hospital of Buckhannon
Welch Community Hospital
Wisconsin
Amery Hospital & Clinic (Amery)
Aspirus Medford Hospital & Clinics (Medford)
Aurora Baycare Medical Center (Green Bay)
Berlin Memorial Hospital
Black River Memorial Hospital (Black River Falls)
Columbus Community Hospital
Crossing Rivers Health Medical Center (Prairie Du Chien)
Door County Medical Center (Sturgeon Bay)
Gundersen Lutheran Medical Center (La Crosse)
Hayward Area Memorial Hospital
Howard Young Medical Center (Woodruff)
Hudson Hospital
Ladd Memorial Hospital (Osceola)
Madison VA Medical Center
Marshfield Medical Center-Beaver Dam
Mayo Clinic Health System-Northland (Barron)
Midwest Orthopedic Specialty Hospital (Franklin)
Mile Bluff Medical Center (Mauston)
Oakleaf Surgical Hospital (Altoona)
Orthopaedic Hospital of Wisconsin (Glendale)
Richland Hospital (Richland Center)
River Falls Area Hospital
Sauk Prairie Hospital (Prairie Du Sac)
Southwest Health Center (Platteville)
SSM Health St. Clare Hospital-Baraboo
St. Croix Regional Medical Center (Saint Croix Falls)
Stoughton Hospital Association
Upland Hills Health (Dodgeville)
Vernon Memorial Hospital (Viroqua)
Waupun Memorial Hospital
Westfields Hospital and Clinic (New Richmond)
Wyoming
Campbell County Health (Gillette)
Cheyenne VA Medical Center
Johnson County Healthcare Center (Buffalo)
Memorial Hospital Of Converse County (Douglas)
Powell Valley Hospital
Sheridan Memorial Hospital
St. Johns Medical Center (Jackson)
Star Valley Medical Center (Afton)
Summit Medical Center (Casper)