This live episode from the Becker’s Hospital Review 13th Annual Meeting in Chicago features Dennis Sunderman, System Director of HR Support Services at CommonSpirit Health. Here, he discusses what he’s most excited about in healthcare, his constant push for innovation, the staffing challenges his system has faced, and more. This episode is sponsored by Insight Global Health.
Summary
Becker’s Hospital Review 13th Annual Meeting: Insights from Dennis Sunderman, System Director of HR Support Services at CommonSpirit Health
Dennis Sunderman, System Director of HR Support Services at CommonSpirit Health, recently spoke at the Becker’s Hospital Review 13th Annual Meeting in Chicago. In this live episode, he shared his thoughts on what excites him about healthcare, his emphasis on innovation, staffing challenges faced by his system, and more. Here are the highlights:
Biggest Challenge: Overcoming Resistance to Change
Sunderman stated that his biggest challenge is tackling the traditional "that's the way we've always done it" mindset and promoting innovation. At CommonSpirit Health, they are focusing on enhancing their human resources (HR) service delivery and adopting a proactive approach to change management. They believe in empowering their employees to identify and anticipate HR challenges and collaboratively find solutions.
The Physician Workforce Challenge
Sunderman noted that the primary workforce challenge for CommonSpirit Health is physician retention and recruitment. To address this, he is building a team within the HR back office that speaks the language of physicians and understands their schedules, contracts, and other needs. This specialized team will be dedicated to supporting physicians and ensuring their engagement remains high.
The Exciting Future of Healthcare
Sunderman is most excited about the future of healthcare being people-centered, where individuals will be in control of their health decisions and treatment options. He believes that healthcare providers will put more emphasis on social determinants of health and tailor their services around individual needs. Technology will also play a big role in healthcare advancement, and patients will have more access to their health data, which will help them make informed decisions about their care.
About CommonSpirit Health
CommonSpirit Health is one of the largest nonprofit health systems in the US, with 142 hospitals and over 700 care sites across 22 states. They are dedicated to providing exceptional healthcare services and collaborating with communities to address their healthcare needs.
This episode was sponsored by Insight Global Health.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 05/05/2023 and can be listened here.
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