Healthgrades launched the study in March 2020 to assess trends in consumer behavior amid the pandemic. The report is based on a weekly survey of a random sample of 200 Americans. The most recent study represents data through Feb. 12.
Three findings:
1. Seventy-two percent of respondents said they’d feel comfortable going to their primary care physician tomorrow, up from 40 percent in April 2020.
2. Sixty-nine percent said they’d feel comfortable visiting a specialist tomorrow (up from 38 percent in April), and 63 percent said they’d be willing to visit urgent care (up from 32 percent in April).
3. Fifty-four percent of respondents said they’d feel comfortable having an elective procedure at a hospital, and 64 percent said they’d undergo an in-office medical procedure.
To view the full survey, click here.
More articles on patient experience:
Cleveland Clinic’s CXO: 4 important promises to patients
Lehigh Valley Hospital apologizes after patients report meal delays
CMS extends deadline to submit patient experience, interoperability data
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