Ascension to improve patient experience using data analytics

Ascension has partnered with experience management company Qualtrics to use its tools to help transform how it gathers patient feedback.

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The St. Louis-based health system will use the Qualtrics XM Platform, an artificial intelligence-based patient experience platform that can turn patient feedback into insights that aim to improve patient experiences, according to a Nov. 15 press release from Qualtrics. 

The aim of the partnership is to enhance patient loyalty, improve system design and provide care to more patients.

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