Here are the seven most commonly broken promises, according to the survey of more than 14,000 organizations published in May.
1. Support communication and follow-through: 42 percent
2. Product capabilities: 16 percent
3. Implementation: 15 percent
4. Upgrades: 9 percent
5. General sales: 8 percent
6. Development: 6 percent
7. Ongoing costs: 5 percent
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.