The class-action complaint was filed May 17 in U.S. District Court for the Northern District Court of California by two plaintiffs known as John Doe: one from Wisconsin and a patient of La Crosse, Wis.-based Gundersen Health System, another from Maryland who is a patient of Columbia, Md.-based MedStar Health.
They claim Google’s code, which is present on 94 percent of healthcare provider websites, tracked, collected and monetized their health information, violating federal, state and common law. In the lawsuit, they cite Google’s own generative artificial intelligence chatbot, Bard, confirming the “impropriety of its conduct.”
They seek actual damages and any profit Google made from the data, as well as equitable and declaratory relief, including injunctive relief.
A Google spokesperson told Becker’s the company is reviewing the lawsuit.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.