Lee Health accuses travel insurer of using ‘random methodology’ to underpay on medical bills

Fort Myers, Fla.-based Lee Health accused an international travel insurer of using “random methodology” to calculate rates, which caused the insurer to underpay on medical bills by nearly $4 million, according to The News-Press.

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Lee Health filed a lawsuit against Quebec, Canada-based Global Excel and its affiliated insurance companies, arguing the insurers paid the hospital below customary rates for insured travelers. The lawsuit cites 70 instances of alleged underpayments.

In addition, Lee Health accuses the insurer of using “random methodology” to calculate the amount owed toward hospital bills, which is a violation of Florida law.

“After working in good faith with Global Excel for many months to negotiate and obtain fair payment for the services we provided, we have had no resolution and have been left with no alternative but to file this civil complaint to resolve the matter,” Mary Briggs, a Lee Health spokesperson, told The News-Press.

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