The health system said from March 8-22, 5,815 patients who were vaccinated against COVID-19 at its medical center or community health center received bills for their vaccinations due to a system error.
On March 22, Riverside University Health System removed the erroneous invoices, updated affected patients’ accounts and fixed the error.
“We truly apologize for any inconvenience this error has caused,” Joe Zamora, the health system’s CFO, said. “All COVID-19 vaccines or tests are free of charge to the community.”
More articles on healthcare finance:
Oklahoma cancer hospital to close
Bill preventing Illinois hospital closures during pandemic heads to governor
Mayo Clinic raises $500M as it looks to growth
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.