5 things to know about Mercy's IT consulting arm, Mercy Technology Services

Saint Louis-based Mercy Technology Services is the IT arm of Aurora, Mo.-based Mercy health system. However, its services aren't just in-house — it also provides application management and consulting services to healthcare organizations nationwide.

Here are five things to know about Mercy Technology Services:

1. Mercy Technology Services provides and manages technology solutions for Mercy as the health system's IT arm. In 2014 the group extended its services to providers nationwide.

"Having cleared the path for Mercy's digital transformation, we now help others harness the power of technology for new models of healthcare," the group's website reads. "Because we share your mission and a common healthcare language, we can be more efficient while never compromising patient care."

2. Mercy Technology Services offers various services to providers, such as support for healthcare analytics, cloud, hosting and disaster recovery. The group also provides other hospitals with implementation, management and hosting of Mercy's Epic EHR system in a software-as-a-service model.

3. The leadership team for Mercy Technology Services comprises IT executives from Mercy health system, including:

  • Gil Hoffman, CIO
  • Michael McCreary, vice president of business partnerships
  • Greg Sonnenberg, vice president of sales planning and development
  • Nicole Klein, vice president of business partnerships
  • Curtis Dudley, vice president of the performance solutions center of excellence
  • Mike Fuller, vice president of performance acceleration
  • Maryann Copenhaver, vice president of business partnerships for Mercy Virtual
  • Dan Magoc, vice president of business transformation
  • Todd Craig, MD, vice president of clinical informatics
  • Todd Stewart, MD, vice president of clinical integrated solutions
  • Mark Brinley, vice president of clinical and business systems
  • Scott Richert, vice president of enterprise services
  • Dan Henke, vice president of information security

4. In 2014 Mercy Technology Services became the first Epic-accredited provider to offer management and consulting for Epic solutions to other hospitals. Through the Epic Connect program, Mercy Technology Services' team of clinicians has provided services to 60-plus healthcare organizations.

5. In April Mercy Technology Services revealed plans to launch a healthcare cloud service powered by VMware's cloud infrastructure and management solutions in spring 2018. Mercy Technology Services' cloud service already hosts Mercy's estimated 1,200 healthcare applications, including its Epic EHR.

More articles on EHRs & interoperability:
KLAS: How well do patient intake solutions integrate with EHRs?
Washington health system streamlines patient portal sign-up
Michigan behavioral health system goes live on Epic to coordinate with nearby hospitals

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