During a Feb. 17 media roundtable, Mr. DelBene, a former Microsoft executive, said his goal is to transform the agency’s technology landscape to power a more seamless, unified experience for veterans.
Here’s what he has planned:
- Modernize the department’s IT systems and improve internal software development offerings, including low-code and no-code solutions.
- Get the department to decrease its reliance on outside contractors while increasing knowledge about when it’s appropriate to use outside contractors versus when it can be done internally.
- Continue working on connecting two health information exchanges.
- Push into telemedicine, as the department has seen a surge in telemedicine visits for veterans in rural areas.
