The health system notified patients July 15 that the email accidentally sent to the wrong email address contained their names, birth dates, location and dates of service, medical record numbers, physician names and a description of their services.
It is unclear whether the email recipient viewed the patient information. ProMedica said it is implementing extra security measures and retraining staff to prevent a similar mistake.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.