91% of patients prefer providers who offer telehealth, study says

A recent study from Software Advice shows that 91 percent of patients are more likely to choose providers who offer telehealth appointments than those who do not.

Additional findings from the survey showed that 86 percent of patients had a positive telehealth experience and 70 percent of patients first started using telehealth during the COVID-19 pandemic, according to the Sept. 15 report.


Software Advice polled 1,002 patients for the survey.

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