This episode features Jason Carter, Senior Vice President & Chief Operating Officer at University of Maryland Baltimore Washington Medical Center. Here, he discusses his background, the evolution of the COO role, what issues he’s currently focusing on, and more.
Summary
University of Maryland's COO Shares Insights on Healthcare Industry
Meet Jason Carter
Jason Carter is the Senior Vice President and Chief Operating Officer of the US University of Maryland, Baltimore Washington Medical Center. He has a background in acute ambulatory operations and systems of care service line creation, expansion, and academic systems.
The Role of COO in Healthcare
According to Jason, the role of Chief Operating Officer is critical in healthcare right now. COOs must transition from episodes of care to systems of care and think strategically. This strategic thinking is necessary as the healthcare industry faces a myriad of complex challenges.
Focus Areas for COO
Jason is closely watching three significant trends in healthcare including patients requiring more complex care, staff turnover, and length of stay. Currently, he is most focused on reconnecting with the purpose of the healthcare industry. Additionally, Jason is committed to supporting the people doing the work every day.
Lessons from Personal Experiences
Jason talked about the importance of understanding the “why” behind our work and shared his experience with Appalachian State beating Michigan in 2007. He also discussed the Transfer Portal in college sports and how this could make it more likely for schools like Appalachian State to take down schools like the University of Michigan more often than they used to.
As the healthcare industry continues to evolve, Jason Carter and the team at the University of Maryland, Baltimore Washington Medical Center are ready to tackle the challenges of the future. Their focus on systems of care and strategic thinking will ensure that the healthcare industry helps patients get the care they need, when they need it, in the most effective manner possible.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/22/2023 and can be listened here.
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