In this episode, we are joined by Amy Searls and Vinnie Sharma of Prime Healthcare to discuss the AI and technology strategies implemented at Prime Healthcare to streamline processes, accelerate revenue, and improve patient experiences. We are also joined by Sridhar Yerramreddy of Steer Health, who dives into how their AI-powered growth and automation platform helps healthcare organizations maximize their revenue potential, become more efficient and cost-effective, and deliver superior patient experiences. Learn more about Steer Health: https://steerhealth.io/beckers-podcast-april-2023/
Summary
How AI Technology Helps Healthcare Organizations Enhance Patient Experience, Revenue and Cost Savings
Introduction
In this episode, we are joined by Amy Searls and Vinnie Sharma of Prime Healthcare to discuss the AI and technology strategies implemented at Prime Healthcare to streamline processes, accelerate revenue, and improve patient experiences. We are also joined by Sridhar Yerramreddy of Steer Health, who dives into how their AI-powered growth and automation platform helps healthcare organizations maximize their revenue potential, become more efficient and cost-effective, and deliver superior patient experiences.The Benefits of AI Technology in Healthcare Organizations
Today, we are discussing how healthcare organizations can use artificial intelligence technology to enhance revenue, cost savings, and patient experience. Vinny Sharma, Vice President of Medical Groups at Prime Healthcare, shared that AI platforms can help streamline administrative tasks, allowing staff to focus on more patient care related value add activities. Amy Searles, Chief Experience Officer at Prime Healthcare, added that AI allows for real-time service recovery, meaning providers can act quickly to improve a bad experience or celebrate with their team if the patient had a great experience.How AI Technology Enhances Patient Experience
In order to compete with organizations like One Medical and CVS, medical groups need to focus on the patient experience and make it as convenient as possible. AI can help with this by automating tasks such as patient registration, payment, and care gap identification. Additionally, AI can be used to attract patients and employees through creating a positive reputation and providing personalized one-to-one outreach.The Role of Technology in Enhancing Patient Experience
Technology is a way to enhance the patient experience by providing clinicians with the time, space and resources to connect with patients and deliver great care. AI technology can help reduce administrative burden, increase efficiency, and improve patient experiences.Conclusion
AI technology is becoming a critical component for healthcare organizations, enabling them to improve patient experiences, accelerate revenue, and reduce costs. By automating administrative tasks and streamlining processes, healthcare providers can focus on what matters most: providing the best possible care for their patients. Learn more about Steer Health and their AI-powered growth and automation platform at https://steerhealth.io/beckers-podcast-april-2023/.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/26/2023 and can be listened here.
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