Since launching its beta program in September 2019, Amazon has scaled its virtual medical clinic Amazon Care for employees across the Seattle area.

As technologies, including telehealth and remote monitoring tools, have become more essential to care delivery, healthcare providers are turning to various apps to meet changing consumer expectations and transform the patient experience.

New York state launched a web-based tool Nov. 16 developed in partnership with Google to connect state residents with resources for food, housing and COVID-19-related services during the pandemic.

Carbon Health, a San Francisco-based healthcare provider, has secured $100 million to expand its digital and physical footprint.

VillageMD said it plans to open more than 10 medical clinics offering in-person and telehealth services in the Atlanta region.

Edison, N.J.-based Hackensack Meridian Health is deploying new software to improve its providers' online profiles and strengthen patient matching and online scheduling, according to a Nov. 2 news release.

The benefits of aligning with the consumer viewpoint  The COVID-19 crisis has accelerated the imperative for consumerism in healthcare. More than ever, patients and members are concerned for their safety, their care and their financial well-being.

Large retail companies like Walmart, Walgreens and CVS are increasingly offering healthcare services at their locations across the U.S. as well as online.

Amazon is on the hunt for business development leaders to further its healthcare strategy, which may include purchasing provider networks.

Anderson, S.C.-based AnMed Health and San Angelo, Texas-based Shannon Health recently teamed up with patient engagement and payment platform Cedar, according to an Oct. 15 news release.

IBM Watson launched a digital health pass app to help individuals verify their health status as they return to work, school or air travel amid the pandemic, the company announced Oct. 12 during the HLTH VRTL 2020 conference.

As the healthcare sector moves toward outcomes-based payment models, health systems are striving to support patients in the most clinically effective and cost-effective ways possible. Simultaneously, the COVID-19 pandemic has underscored the importance of engaging with patients virtually to reduce the spread of disease.

Banner Health is partnering with Everbridge to develop a digital wayfinding app that will help patients navigate the Phoenix-based health system, according to an Oct. 5 news release.

Rochester, Minn.-based Mayo Clinic researchers found that only about 15 percent of people who received an atrial fibrillation alert from their Apple Watch end up actually being diagnosed with the condition.

As technology continues to fuel changes in consumers' healthcare expectations, a customer relationship management (CRM) system can help hospitals and health systems create a more tailored patient experience, which they have come to expect from other industry interactions. 

Forty-nine percent of iPhone owners and 34 percent of Android owners who are the head of a U.S. broadband household own at least one connected health product, according to new research from Parks Associates.

The COVID-19 pandemic has accelerated digital health adoption and shifted the consumer experience, leaving patients looking to virtually engage with their providers more than ever. 

More than half (61 percent) of patients want to manage their health by downloading their health records to applications on their mobile devices, according to a Sept. 16 Pew Charitable Trusts report.

A new wave of consumerism is leading healthcare's shift to remote patient monitoring, with big tech players like Apple and Amazon carving out a presence alongside smaller virtual care platforms, according to a Sept. 16 STAT report.

CVS Health is offering Aetna commercial and CVS Caremark members a one-year subscription to Apple Fitness+, the company announced on Sept. 15.