Join Scott Becker as he engages Matt Hawkins, CEO at Waystar, on his thoughts on leadership, using automation to simplify how healthcare payments occur, and much more. This episode is sponsored by Waystar.
Summary
CEO Matt Hawkins of Waystar Talks Leadership and Automation in Healthcare Payments
Join Scott Becker as he engages with Matt Hawkins, CEO at Waystar, on his thoughts on leadership, using automation to simplify how healthcare payments occur, and more. Waystar, a cloud-based software company, is dedicated to streamlining the payment process in healthcare by reducing waste, decreasing administrative costs, and empowering provider organizations with the tools they need to succeed.
The Importance of Leadership
In interviews with President Clinton and President Bush, Hawkins learned the value of using his platform for good, setting big goals, leading with courage, and bringing people together. As CEO of Waystar, he emphasizes the importance of leading with purpose and focusing on the needs of clients to stay ahead in the industry.
The Role of Automation in Healthcare Payments
Automation and integration are here to stay in healthcare, and Waystar is a big proponent. Hawkins believes that technology can reduce manual efforts, free up time for higher-level activities, and lead to better decisions and outcomes. Waystar values deep integration that promotes data interactivity, empowers patients and providers, and simplifies the payment process.
Catering to Consumer Needs
Hawkins suggests that healthcare providers focus on consumerism by creating experiences that patients want, such as transparency on cost, quality, quick access, and convenience. For example, clients of Waystar have seen an increase in collections, engagement, and satisfaction when engaging with patients at the point of care.
The Way Forward in Healthcare Payments
For healthcare providers, decision-makers must demand ROI, seek true partnerships, and prioritize end-to-end capability platforms to understand their business. Hawkins believes that technology can assist with reducing administrative costs while still delivering great care, as evidenced by specific examples from clients such as UC Health and Mount Sinai Health System. Waystar is grateful for the opportunity to be part of the transformational effort of simplifying healthcare payments.
This episode of the podcast is sponsored by Waystar.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 11/16/2022 and can be listened here.
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