This live episode from the Becker’s Hospital Review 13th Annual Meeting in Chicago features Dr. Wui-Leong Koh, President & CEO at Northwest Permanente. Here, he discusses his career journey, Northwest Permanente’s hospital at home program, pride in the people at his organization, what healthcare leaders need to be successful, and more. This episode is sponsored by Insight Global Health.
Summary
Northwest Permanente CEO Discusses Hospital at Home Program and Healthcare Leadership
Introduction
Dr. Wui-Leong Koh, President & CEO at Northwest Permanente, recently appeared on a live episode during the Becker's Hospital Review 13th Annual Meeting in Chicago. In this episode, he shared insights on his career journey, healthcare innovation, and what healthcare leaders need to be successful.
The Resilience of Healthcare Workers
During the pandemic, healthcare workers have shown incredible resilience by developing innovative ways to care for patients under difficult circumstances. Dr. Koh expressed pride in the people at Northwest Permanente and their ability to adapt to changing circumstances. He spends 25% of his time rounding on staff and core staff to get their input into innovations.
Values for Healthcare Leadership Success
Dr. Koh believes that healthcare leaders need to align their values to be successful in the next two to three years. These values include compassion, courage, inclusion, innovation, and ownership. Leaders who embody these values will be better equipped to navigate challenges and drive progress in healthcare.
Addressing Workforce Shortages
One of the primary workforce issues facing Northwest Permanente is the shortage of primary care physicians and staff. To address this, they are implementing solutions like offering choices of virtual scribes, providing more time to see complex patients, and providing message management support.
Conclusion
Dr. Koh's interview provides valuable insights for healthcare leaders on navigating challenges, promoting innovation, and providing compassionate care. By focusing on values like inclusion and courage, leaders can help drive positive change in the healthcare industry.
This episode is sponsored by Insight Global Health.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 04/04/2023 and can be listened here.
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