CVS tests program linking Aetna patients to social services

In an effort to better address the social aspects of health, CVS Health is launching a network to help connect Aetna's most vulnerable patients to support services in their communities.

CVS unveiled plans July 24 to collaborate with Unite Us, a social care coordination platform, to help Aetna's Medicaid and dual-eligible Medicaid and Medicare members more easily access social services in their communities.

Under the program, eligible members will be able to access Unite Us' network of social care providers.

To become eligible, members can be referred by community health providers or an Aetna nurse case manager. 

Initially the service will be available to Aetna's Medicaid members in Louisville, Ky., and the health plan's dual-eligible members in Tampa, Fla., and southeastern Louisiana. The retail pharmacy giant plans to expand the network nationwide after the trial period. 

The social care network is part of CVS' $100 million Building Healthier Communities initiative, which was announced Jan. 14. 

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