3 steps to take when a leader is causing conflict

Dealing with the difficult behavior of a colleague is challenging, and  that challenge is amplified when the colleague holds a position of power, according to the Harvard Business Review.

Here are three things you should consider before you address a leader about  behavior:

1. Manage your assumptions and judgments. Before you have a productive conversation, you must think about how you feel, and what is informing those feelings. Are your emotions on the matter informed by facts or by your preconceived notions about the person? When you eventually confront the person, you want to make sure your critiques are aligned with facts and not assumptions.

2. Look past symptoms to contradictions. Even though addressing actions is important, you should look have a conversation about what is causing those actions.

3. Have a broad repertoire of solutions. Leadership problems can be rooted in anything from issues with organizational culture to personal pathologies, so be prepared to take whatever action is necessary to remedy the situation.

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