Tebra surveyed 1,221 people in November to assess their healthcare preferences, according to the survey.
Sixteen percent of those surveyed said they have left a negative review of a provider, according to the report. Here is what prompted the negative feedback:
1. Quality of care delivered: 42 percent
2. Issues with cost of billing: 14 percent
3. Issues with front desk or staff: 13 percent
4. Physician or dentist’s demeanor: 11 percent
5. Wait times at appointments: 7 percent
6. Canceled appointments: 5 percent
7. Amount of time spent with the physician or dentist: 4 percent
8. Lack of access to timely appointment: 3 percent
9. Issues with parking or getting to the practice: 1 percent
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