The survey, published March 17, was commissioned by healthcare operations provider AKASA and fielded between Dec. 1, 2021, to Dec. 21, 2021.
Here is a ranking of the revenue cycle roles finance leaders said they have the greatest need to fill and the number of finance leaders who said they need more talent in that role:
1. Registrars (59.6 percent)
2. Billing specialists (54.7 percent)
3. Patient follow-up (42.4 percent)
4. Front-office staff (38.7 percent)
5. Central scheduling (37.8 percent)
6. Denial specialists (37.1 percent)
7. Authorization staff (36.1 percent)
8. Claims specialists (35.2 percent)
9. Collections (34.4 percent)
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.