Lurie Children's Hospital of Chicago is updating its MyChart patient portal two months after a cyberattack took its IT systems offline.
The children's hospital said March 29 that patients using MyChart to view their health records may still encounter incomplete information for a "limited time." A spokesperson told Becker's the organization is scanning records from medical visits that took place when Lurie Children's network was down because of the hack.
"We work hard to protect our patient families while moving as quickly and safely as possible to restore access to MyChart and other online systems that make Lurie Children's more convenient," the spokesperson emailed.
The organization was struck by a "known criminal threat actor" and disconnected its IT and phone systems Jan. 31. A hacking group later claimed it sold the hospital's data for $3.4 million.
Lurie Children's has since restored its phones, email, EHR and MyChart functionality, but the remaining piece is getting the patient portal information up to date.
Disruptions from cyberattacks can "linger for several months or a year" as health systems methodically restore services, American Hospital Association cybersecurity chief John Riggi told Becker's for a March story.
The children's hospital said it does not have an estimate for when the data upload will be finished.