26 UHS hospitals experience Cerner EHR outage

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Twenty-six Universal Health Services hospitals had limited access to their Cerner-based EHR systems June 21 following "technical problems" at one of the EHR vendor's data centers, Bloomberg reports.

The technical issues lasted for approximately two hours, and normal hospital operations have been restored, said Eric Goodwin, CIO of the King of Prussia, Pa.-based hospital management company, according to an emailed statement to Becker's Hospital Review.

"Our Cerner downtime 'read only' copy of the [EHR] was not affected by this technical issue and was available to the impacted locations," Mr. Goodwin said. 

UHS did not disclose to Bloomberg specific details regarding the technical issues, nor how many patient records were affected. A Cerner spokesperson told the publication that the issues experienced by UHS hospitals are unrelated to recent EHR downtime caused by a Cerner upgrade at Phoenix-based Abrazo Community Health Network.

"Functionality has been restored after a client experienced a brief issue last week caused by a technical configuration," a Cerner spokesperson wrote in an emailed statement to Becker's Hospital Review. "We immediately worked with the client to bring data back online thereby resolving the matter within two hours."

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