Both Northwell Health and University Hospitals use Conversa’s virtual care and communication platform, which offers automated chatbots to engage, monitor and manage patients for care conditions including COVID-19, chronic care, acute discharge, perioperative and oncology.
In addition to Northwell and University Hospitals, organizations including UCSF Health, UNC Health and Prisma Health are also using Conversa during the pandemic to provide symptom checking and triage, virtual check-ins with quarantined patients, to deliver lab results and to screen employees, patients and visitors.
With the closing of its recent funding round, Conversa has raised more than $26 million.
“Even before COVID-19, we have been expanding our work with Conversa throughout our organization over the last few years as they are a critical component of Northwell Health’s vision for virtual health, further strengthening the provider-patient relationship through personalized, insightful engagement,” said Joseph Schulman, senior vice president of population health and business transformation at the health system.
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