The data leak was first reported Aug 5. by cybersecurity researcher VPN Overview as affecting nearly 100,000 healthcare staffers. But a PlatformQ spokesperson disputed the number of providers affected, that personal phone numbers may have been revealed, and that it was part of a marketing effort for a prescription drug.
“The 458 records impacted were properly informed and provided steps to mitigate any potential risks,” the PlatformQ spokesperson, Becky Goplin, told Becker’s. “We continue to increase our level of cybersecurity and employee awareness. We frequently audit our environments to ensure that user data is not made available.”
The account info could have included personal emails, Ms. Goplin acknowledged. Some of the providers work for major hospitals and health systems around the country.
“The information only applied to the individuals who worked for those institutions and who self-registered for our educational programs,” Ms. Goplin added. “Hospitals and health systems are not our clients, and we do not have any hospital or health system data.”
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.