Here are Ms. Faulkner’s three best pieces of advice on leadership, as reported by Becker’s:
- When Ms. Faulkner meets with health system executives to discuss EHR purchasing, she always asks, “What is in the best interest of your patients? Ten years from now, will you look back and say, ‘That was a good decision’?”
- In the early stages, Epic faced challenges in establishing its reputation in the healthcare industry. Founder Judy Faulkner shared an anecdote from years ago when a large health system initially considered ruling out Epic but ultimately found its integrated software to be superior during a demonstration. The efficient integration of Epic’s software, requiring data entry only once, proved advantageous over the competitor’s collection of disparate modules, which necessitated repetitive data entry. This demonstration played a crucial role in shaping the health system’s perception and choice of EHR vendor, according to the CEO.
- Ms. Faulkner says she dresses up in costumes at Epic’s annual User Group Meetings in order to liven up what could otherwise be a tedious topic. “UGM themes are helpful because they are entertaining. Several hours of discussing software could be boring if not for a fun theme,” Ms. Faulkner wrote in a blog post.
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.
